Wyze Smart Door Lock Test

By IPVM Team, Published Jan 14, 2020, 10:13am EST (Research)

****'* *********** ******* **** ******* *** attention ** **** ** *** ******** market, *** *** *** *******'* *** smart **** *** ******* *********?

** **** ****, ** ***** ** IPVM ******'* ***** ****** ** *** how **** **** **** ******** *** performs ******** ** ***********.

IPVM Image

** **** ******, ** ****** *** test ********:

  • *** ********, **** **** *** ***, for *** **** ****
  • *** ***** ****** ********* *****
  • ******* ** *** **** ******** ******* are **** ** ****
  • ******** ** *** ******** *** ******
  • *** *** ****-** ******* ** ** important
  • *** **** ******** ** ***** ******** smart ***** **** ****** *** ******* Kevo

**** *** **** ******** *** **** inside.

****: ****** ** ******* *****, **** member *** ****** ****-**** **********, *** performed *** ****. ** ******** *** findings, ***** *** ******** ***********, *** structured *** ***** ************ **** **** IPVM **** ******.

Key ********

*** ******* ****** ******* *** ********** compared ** ***** ***** *****:

  • ****-******* *****:****'* ******* *** ********* ********** **** metal *** *** *******. ****** ****** inserted ******.
  • ******** ******:****'* ******** ***** *** **** ********** depending ** **** *** **** *********. Users *** **** ** **** ****** a ****** ** *** **** ****** back ** ********, *** *** ******** design ************ ****.
  • ****** ** *******:*** ******* ****** ** *** **** app ** ****** ** ********** *** follow. *** ************ ******* **** ** step ************ *** *** ******* ** existing ******** *********, ******** *** ***** retrofit ***** *** ******* *** ************* installers.
  • ******* ************: ***** ***** ** ******** *** holds ****** ****** ** *** **** off **** ** *** **** ** slammed, *** ** ****** ********* ******* the **** *** *** *****.

*******, *** **** ***** **** *** some ******:

  • ***** **** ********* ********: ** *** **** ***’* ******* properly *** *** ******** *****’* ***** in *** *** ** *** **** pocket ****** **** ***** **** ****** have ******* **** *** ********* *** installation ** *** ****.
  • **** ******* *** *****: ******* ********** ** *** ******* which **** ** ******** ****** ** needed. ******* ***** *** *** ******: the ******** ***** * ****** *** and *** **** **** ****** ***** a ***** '*******' ***** ******** ***.
  • **** ******** *******: **** ****** **** **** *** lock **** ** *** **** *** easily ** ******** *** *** ******* by ************* *********, *** ********** **** use ** ****** ******* ***********, *** a ******** *********** ** ***** ** not ****** *********.
  • ******* ******** *******: *** ********* ********** ***** **** had **** ***** **** ***** ********** to **** ****** ***** *** ** needed. *** *** **** **** ******* questions ***** *** ***** *** *********** of *** *********, ***** *** ** confusing ** ***** *** *************. ***** not * *** *****, ****** ******* choice ********** ***** ******** *** ******* process.

Product ********

****'* **** ******** ******** ***** ***** and ** ******* ******* ** *** secured ** ****** **** ** *** opening. ******** **** ********* *** **** are ****, *** **** *** ********** thumbturn ** ******** **** * *******-******, WiFi *** *** ********* *********.

*** ********* ***** ***** *** *** used ** ****** *** *******:

** *** *******, *** **** **** sending *** **** ** ****** ******* from *** *** ** **** * couple ** ******* *** **** ****** is **** **** ** *******. ************ the *** **** **** *** ***** status ***** *** ****; ********* ** 'unlocked' ***** ****** *** **** *****.

**** *** ***, ***** *** **** to ****** * ******** ** *** app ** ** ** *** **** page, *** ** **** **** *** lock ********. ** **** ****, *** also ***’* ****** *** ******* ** shortcuts ** **** ****** *******.

Lock *** ********

** *** *** **** *** ******** lock, *******, ********* ******** *****, ******** brand *********, ***** ********* ********* **********, and **** ** **** ******** **** housing **** ******* *** ** *** door:

IPVM Image

**** *** ******* ** *** ****, there ** ** ******* ********** * Wyze ** ******, *** ** ********** rekeying ** ******* *** ******** **** is ****** *** ***.

*** ******* ** ******* ** ***** smart *****, ** ** ***** ** our********* **** ******** ************ *************. *** ***** ***** ******** *** new **** **** ******* ******* ****** that *** ** ******* **********:

IPVM Image

**** ***** '***** ****' ********, **** lock ****** ******* ** **** *** an ***, *** *** ****** ****** uses **** ** *** ** *********** user ********.

Remote *** ********

**** ***** **** ********** *** ******** with ** ********, *** *********** **** controls *** *** ***** '******'.

** *******, *** *** ***** ********** details **** **** ** **** ****** on *** **** ****** *** ****** by ******* **** ** *** ****** configuration ******.

IPVM Image

*** ***** ***** ***** *** **** and **** ** *** **** ****** states; ****** *** ********, **** **** status ******* ****** **** ** ******.

Door ******** ******

****** *** ******** ****** **** ****** ******, **** **** *** *** ** actual ***. *******, *** **** ******** is ********** ** ******** ** ******** from *** *******. ** *** ******** changes ******* *******, **** ******** ** updated ** **** **** ** ******.

**** *** ******* *** ***** ** a ********* ****** *** **** ******** status *** ***** ********.

Adding **** ** **** ***

****** *******, ***** *** *** **** to *** **** *** **** *** of ***** ***** **** *******. ** our *****, **** ********* ***** **** than * ******.

IPVM Image

* ** **** ** ******* **** the ******** ****, *** ***** **** the **** ** ******** *** ****** to ***** **** ******** *** ** commence ************ ************.

Other *** ********

** **** ***** **** *******, *** lock *** ** ******** ** ****** given ********** *** * **** *******, with ******* *** *** ****** ** unlocked *** ****. **** *** ****** app, ***** **** *** ******* ** be ***** ** ***** **** ***** Wyze *******, *.*.: ******* ** ****** room ***** **** **** *******.

*** **** *** **** *** ****-******* rule ** ** *** **** ** left ** *** ******** ******** *** a ****-******* ******, *** ******** ************* if *** **** *** **** ******** or ****** ****** ******* *** *** or ******** ** *** **** **** the ***** *****.

** *** **** **** ****** *** will *** **** *** *** ** alert ** **** ***** ** **** as *** **** *****.

* *********** ****** ******* ** ***** of *** '****-****' ********, *** ********, if ***** ***** *** **** **** to ***** ** *** *********.

Not ****** ***** **********

*** **** ** **** ******* **** with ***** *** ** **** **** the **** **** ***.

Remote ****** *******

*** ***** *** ** **** ******, the ****** **** ***. *******, *** remote ******* **** *** *** ** not ****** *** *****, *** **** gateway ** * ****/***** ******.

*** ***** ** *******. **** ****** up ** **' *** ******* ***** signal ******** *** **** ********** ****** 8'.

******* **** ************* ******** *** **** be **** *** ***, ***** ** good *** ********.

IPVM Image

*** ******* ***** **** * ******** outlet ** *** ***** *** ** relatively *****, ~*” ** ********, ************* the **** ** * ***** ****** style ***** *****. *** ******* ***** the ******** ******* ******* *** **** to ** **** ******* ******** *** use *** *******’* ***** ******* ** then ****** ** *** ******* **-** network.

IPVM Image

*******

******* **** ** ~$**. ***** *** **** ** ***** the **** ********* *********, ** ** not ***** ** ***** ****** *********** less ********* **** *********** ********.

IPVM Image

*** ****** ***** ******* ******* ********* illustrate *** *********** ******* *** $** Wyze **** *** ***** *********** ***** lock ******:

Other ***** **** *****

*** *** ***** **** ******* ** consumer ***** *****:

Comments (7)

Do you have a Smartlock article that summarizes product comparisons like other security devices?

Agree
Disagree
Informative
Unhelpful
Funny

I do not think we have that. Can you offer an example of what you're looking for?

Agree
Disagree
Informative
Unhelpful
Funny

I am wondering if the OpenIp dedication that the GitHub community had for the Wyzecam will continue onto this. It was a great way of blocking the Wyzecam from accessing those Asian servers.

Agree
Disagree
Informative
Unhelpful
Funny

Did some testing on the auto unlock upon arriving at the house. You set the location of the lock up in the app based upon your address. This appears to be about a 300' to 500' radius. When you enter the Geo location of lock Wyze has a 3 minute timer that starts allowing the lock to be auto unlocked with the app when you approach and are in BLE range.

One negative comment is if I pull into the drive way and make sure I get within range of the lock in the allotted 3 minutes the lock doesn't actually unlock on the approach. I actually have to stay within range of the lock for up 45 on average.

If you leave the house and actually leave the Geo perimeter established and have to turn around because you forgot something the lock doesn't appear to auto unlock either. Not sure if there is an amount of time you have to be away from the lock.

Agree
Disagree
Informative: 1
Unhelpful
Funny

A couple of weeks into this and the door seems to auto-unlock as if I just got back home even though I am sitting upstairs in my bedroom. Almost as if my GPS just kicked on or something and the lock thinks I just got home. Not sure. I am contacting their tech support on this issue.

Another issue is that sometimes, probably two out of ten times, the lock will not auto-lock after the 5 minute period I have set.

The auto-unlock is not a deal breaker but the auto-lock is. If this can't be resolved then I will go back to a plain old key.

Agree
Disagree
Informative: 1
Unhelpful
Funny

Yesterday Wyze reported an issue with WiFi/Remote functions of their locks:

The company reported 'mostly resolving' the issue for the majority of customers about 3 hours after it started, and for all locks a few hours later.

While cloud connection outages are categorical risks with IoT products in general, this incident emphasizes the importance of it between video and door locks; there can be life safety danger for households/people when cloud locks fail to respond vs simple inconvenience of cloud video being down.

Agree
Disagree
Informative
Unhelpful
Funny

Door alignment. Every smart lock has this issue. It's not just older homes. Newer door installations also have alignment issues.

I'm not a big fan of locks without a key override. Does this lock at least have an external battery jumper? No one is happy about destroying these locks to gain entry when they fail and there's no key override.

It's amazing how price sensitive people are about smart locks. I think that's in part thanks to the race to the bottom with residential locks. Kwikset is even too expensive and people go with hardware store brands. Schlage even has Dexter that's available at many HDs.

It's sad to see that no one feels confident in selling a higher end smart lock for consumers because so few people would get it.

Agree
Disagree
Informative
Unhelpful
Funny
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