Worst Access Control Manufacturers 2018

By: Brian Rhodes, Published on Apr 18, 2018

Three access control providers stood out as providing the most problems for integrators.

In this report, we analyze the answers to:

"** *** **** ****, what ** *** ***** access ******* ********** ********/****** you **** ***** ****? Why?"

** *** ***** ****** ******* **** *******, ***** *** *** top ******. **** ****** improved *** ***** ** the **** * *****? Can ****** ****** ****? Moreover, **** *** ******* access ******** ********* *** ***** **** ** ********** ** the ******? ** ******* *** results ******.

[********: ** *********** *** ******** ** ******* *** any **** *********, ********* these *******. ****** ****** any ********** *********** ** info@ipvm.com.]

Top *******

*** ***** ******* ***** choices:

  • *****: ********* *** #* worst ** **** **** the **** '*****' *****, Lenel ****** *** *** 'net ********' ******** **** after ********* ** ******** votes. 
  • **** *******: *** ******* ******** ******** ***** ******** ********** ******* ******* negative *** ** ******* issues *** * ******* management *********. ***** *** a *********** ****** ******** in ***** ** ****** ** *******, those *** ******* ** the ******** *** ** mostly ** ******** ***** it.
  • ********: ***** ******** *** ********, Avigilon *** * *********** number ** ***** **********, a ********* ***** ***** how ***** ******** ******** generally *** *** *** strongly ******** **** ********* (#* ********),*** (**** #* ********), *** ***** ********* (#* ********).

*** * ******* ******* to: *****.  ******* ***** a ******** ******** ** North ******** *** ******** access *******, *** ******* video ***** ********** ******* negative ****** ******* ******** among ******* *** **** tried **, **** ** favorite **********.

*******, ** *** ******** side, **** */*** ** the ***+ ********** ********* reported *** ****** *** significant ********, * ******** sign *** *** ****** market ** *******. 

Compared ** ****

*** ****** ****** *** changed ***** *** **** survey ****** ********, *** ******** ******* those *******:

  • ******** ** * ****** factor ** ******. ******** to **** ***** ******** ACM *** *** ************* mentioned, *** ******** ********* much **** *********** ** 2018.
  • ***** ****** *** ************ **** ****** *****. Dahua *** ********* **** * significant ***** *********, *** established ************ *** ******* are *** ******* ******* up *** ****** *****. Responses ****** ********* ** Dahua *** * ******** of ***** ****** ********* offerings.
  • *** ****** ****** ** a ***** ******* ******* fragmented, **** **** ** ********* being ***** '*****' ** least ****.

Lenel *******

********* *** *** '*****' rank: *****.  

*******, ** ******* ********** by, ********* ** *** executives [***: ***** ********* ** *** (Now ** ****)] *** ******* *** ********* to ******* *** ******* widespread ****** *************** **** service, ***** *******, *** technical *******.

*********** *** *********** ****** of *****'* **** *** installed ****, *** ***** volume ** ******** ***** is **** ******** *** to *** *******'* ****** successes. ******, ***** ******** a ******** ****** ** 'favorite *****' ***** ** well, *** **** **** factoring ***** **, *** negatives **** ***** *** greater.

**** *** ********** **** the *****:

  • "*****. ** ** **** of ******** **** *****, but ** *** ********** treated **** * ******. They ******** ** **** high ********, *************** *** level *******, *** * corporate *********. **** **** a **** ******* ***** system, *** * ** convinced ****** ***** ***** anything ***** **. ***** lots ** **** ** phone **** *** ***** programmers ***** ** ****."
  • "** ***** ***** *** gave *** ******* ************ discount ******* ***** **** one ** ** *********** names ****** ** *** letterhead."
  • "***** **** **** * few *** *** **** issue ** ************ ** very ********** ******* **** putting ******** ********, *********** and *******, ******* **** and ******** ******, ***. Lenel - *** ******** support ****** *** *****. I **** **** ** when ** ********* *** I **** ** ********* I **** ****."
  • "*****. ***** ****** ***** seems ** *** **** about *************. * **** to *** *** ******* on *********. * ****** we *** ** *** same "****" *** **** act **** * ** another ******** ** ****."
  • "*****. ** *********** ******** a ******** ** * very *** ******* ** software. ** **** ****** but *** ******** ****** a ******* ***** **** the ****** *******. *** software *** ** ***** that ****** *** ******* process ** ****. ** worked ******* *** ***** and ****** **** ** the ******** ******** *** the ******** *** ** a ********* ******** *****. It **** ***** ******* months ** ******* *** issue *** ** **** us * **** ***** customer."
  • "***** - ********* ****** and **** *******. **'** actually ** *** ******* of ********* *** *** Lenel ******* ** ***** platforms. **'* * ***** too. *** ******** ** good, ******** **** *** has **** ********."
  • "*****, ** ***** *** some **** ** * few ******** *** ****** no ****** *** *** result. ***** *** ****** kicked ** ***. ** happened * ***** ***** with ***** *** ***** 2-3 **** ******* ********* we *** **** *** other ********** ** *** last ** *****."
  • "*****- ** ** ********** getting ****** ******* *** inconsistent *** ******** ******* painful."
  • "***** ******* **** *******."
  • "*****. ** **** **** waiting * **** *** integration ** *****."
  • "*****. ******** ******* ** the ***** **** *** technical ****."
  • "*****. ***** **** ******* is ******** *** *** wait *** **** ** too ****."
  • "***** - ** ******* or ****** **."
  • "***** ** ********, *** it ***** ** *** because **** **** ** be *** ****.  *** these **** ******* * return **** ** * miracle."

Keri *******

**** ** *** ******** criticism ******* ** **** Systems. ***** ** ******* smaller ****** ** ******, several ******* ****** ******* with *** *******, **** to *** ***** ** ripping *** *** ********* installed *******:

  • "*** ***** ********** *** with **** *******. ** were ********** ** ******* an ***** ******* *** it ******** ******** *** database ******* **** ** Keri. ** **** ******* a *** ** ***** for *** ******** *** when ** ** *** files **** **** **** they **** ********* *** unusable. ***** ****** ** complaining *** ********** ** **** ******* **** "***** is ******* ** *** do". ** ******** *******, no ******, *** **** an ********* **** **** messed **. ******** ** *** ** no ****** *** **** product."
  • "****, ***** ******* **** and *******. ******** ** ********."
  • "**'** *** ** ******* a ****** **** ******* installed ****** ** **** over. **** ******** ******* boards ******* ** *** system, ******* ** **** of ********* *** *** system ** *** ** robust ** ***** ******* we've *********."
  • "** **** ******* ****, too **** ** * crapshoot *** **."
  • "******* *** *** ** all *** **** ***** we've **** ***** **** supporting, ** **** ********** trying ** **** **** support."

****'* ******** **** ********* negative, ********* *** *******'* difficulty ********** ******* ** more **** **** ** isolated ************.

Avigilon ***

******* *** *********** ******** positive ** ******** ** previous ******, ******** *** votes *** ** ** 2018. ***** ******** *** been * ******** ***** dealers *** ***** *** cameras, ******** ***** ****** are **** **** *****.

******* ******* ******* *** platform *** ******* ** larger *********** *** **** backend *********** *** ******* is *** ****** ** to *** ****:

  • "********. ** *** * job **** ******* **** a ****** *********** ******** that *** ******* ** their ********* ** *****. Extra ***** *** **** started ******* ***** ********* quite * *** ** testing *** *********** ** our ****. *** ******** ended ** ******* *** plug, ******** ** * result ** ***** ************ with ** ***/** *** product."
  • "******** *** - ******* third ***** *****."
  • "******** ***, ******** ** an ********** ******, ******* we **** *** ******** and **** ****** **** installed ***** ** *****."
  • "******** ***. **********, * very **** **** *** product. ****** *** ** co-workers **** ** **** to ********* *** *** after ******* **** ** it, *** **** ** our ********* *** **** to ****** ** ***. Lots ** ******* ***** even ****** **** **** been *******."
  • "******** ****** *** ****** better, *** ** ** still *** ******* ******* in *** ****** **** and ** *** **** service ***** ***** ** and *** ****** ****** it ***."
  • "** ******* *** ******* there *** ****** ******* out ***** *** *** money *** ** ** easier *** ** ** support."

******, ***** *********** ******* ACC *** *** *** tightened ** ****** ********, not *** ************ **** non-Avigilon *** ***** ******** are ******* ** ******** executed.  

Dahua ******

*** ** * ******* mention, ***** ****** ******** sharp ******** *** **** technical ******* *** ******** ******:

  • "*****. ****** **** ******* relays ** ** ************* overheating *** ******** ** closed ********. ******** ** doors ********* ******** ***** hours, ***** ****** ****** by **** ***** ********, countless ***** ** *************** on ******** ****** *****, and ** *** *** replacing *** ****** **** a **** ********* (*** reliable) ******."
  • "***** ******** ******* **** wouldn't *** **** ** us ** ***** ******."
  • "***** ****** - *** time, *** ***** *****."
  • "***** *** **** ** help ******** **** ********* application *** ********* ****** compared ** ******."

** *********** *** *******'* access ******* ******** *** ***** that ** * *** disadvantages ** *** ***** ****** ******* ****. ***** *** ***-***** may ****** ** ****, the ****** ****** ***** the *******, ********, *** reliability ** ***** ********* platforms.

No **********

* ******* ****** ** *********** had ** ***** ****** experience. *** **** **********, access *********** *** ******* to *** ** *** brands, *** ****** ***** ****** ************* **** *** ***** *** / *** Manufacturers **** ***** * ******* ********** may ****** ******** ***** brands ** * ****** job, ****** ******* ** generally ******* ** **** one ** *** ********* for *** **** * company ********:

  • "** *** *********** ** complain *****."
  • "* ***'* ***** ** a ******** ********* **** any ** *** ********."
  • "** **** **** *** access ******* *******, ** I ***'* ******* ** with ******."
  • "****** ** **********. ** are **** **** *** support ** *** **** our ******* *******."
  • "** **** *** *** systems *** ***** *** a ****** *** ********** with ****."
  • "****, ** **** **** two ******* *** ****** control ** **** **** vendors ***** *** *** good *** *** ***. The *** ** ******* availability ** ***** *** their ******* *****."
  • "***'* *** ** **** had *** ***********. ** limit ********* ** ********** with ***-***** *************, ******** House, *******, **** *******."
  • "*****'* *** *** ****** bad ***********. **'** **** Kantech, ****, *** *********. All ****."
  • "******* ************ **** * would **** "*****". *******'* new ****** *** ***** wireless **** *** **** points *** **********, *** nothing ***** ****** ** as *****."
  • "*****'* *** ***. ** went ******* ******* * few ***** *** ** we're *** ****** ************* with *** ********* ***** now."
  • "** **** *** **** problems **** *** ** them. *******, ** *** not **** ******** *****. No *** ****** ** thrown ***** *** ***. Now *** ***** ****** of ***** ************* ** hardware ***** *** *** without **********."
  • "*** *** **** ******, but ** *** * Lenel ***** ** ***** with ***** *** *********. We **** **** ******** ACC *** *** ** the ******** ** ******* for ** ********** ********."
  • "**** *** *** *** bad *********** ** *** last ****. *******, * would **** ** *** more ****** ******* ** upfront **** ***** *********** online, **** ** ******* door *****, ******** ****, and ********. ** ** very **** ** ******** access ******* ******* ******. IPVM *** ********* ** ISC **** *** *** more **********."
  • "****, ** ****** **** DSX, *****, *****, *********, TyCo ******** ********* ** the ******* *****."
  • "** *** **** ****, I ****** *****'* *** a ****** *** ********** with ** ****** ******* manufacturer.."

Fragmented ************ ********

* ******* ******** ** integrators ********* ***** ****** that ******** ************* ***, but ** **** ******* criticisms.  ***** **** ****** *** not ******** ******** *** negative (** *** ********) votes, **** ***** *********** better *****, ***********, ** marketed *****. ***** '******' included:

  • "******** *****. **** ******* whatsoever *** ********* **** was ***% * ******** issue. **** **** ** be **********, *** ***** overall *******, ********* *****, has **** ********** ********."
  • "*******, **** ****** ** give ** ****** ****** even ****** ** ******* dozens ** ****** *****. They *** ********** ***** old ******* ***** ** total ********. ** **** awarded * ** **** job *** **** ****** it ******* * ****** dealer **** ****** ** the ******* ***."
  • "******* ********. **** ****** to ***** ***** ******* is ****. ***% ********* and ** ****’* ***."
  • "*******. ***: **** *** too ********** *** *******. Support ** *** ****."
  • "********. ******** *************, ********* third ***** *************, *********** support, ****** ********."
  • "** *** * ******* dealer *** ** *** been * ******** ** get *** *** ****** deployed ******* ********** ******, custom ***********, *********, *** getting **** ******. ** haven't ***** **** ** be ****** ********** *** they *** ******* **** important ******** ** ***** setup."
  • "**. ******* *** ****** panels ** ****. * had ** ********** ******* 12 ****** ** ***** to ******* *** ********."
  • "*****. ************** ********, *** long ** * *** for ******** ** **** place ** *** ******, etc."
  • "******. ***** *** ***** got **** ** ** when * ****** **** for **** **** **** an ***********."
  • "********* ******** **** ** drop ***** ***** ******** and **** *** ****** with ** **** ******* for **** ***** ** prove ********* - ********."
  • "*** - ***** ******** and ***** ******** ** old *** *** ** date. ****** **** ***-*** modules *** *** ********'* network ******** *********."
  • "****-******** ******** ******* *** programming ** **********."
  • "**** - ********, *** QC *** ********* **** their ********** **** **** to *** ***** **** out."
  • "**** ***** *******. **** controllers **** ** ************ have ****** ********* *******, but ** **** **** these ** * ****** customer **** *** *** pre-existing *******."
  • "**** *****, ***** ***** are ******** *** ***** software ** *****, **'* just *** * **** experience."
  • "****** ***, ****'** *** too ********... ** * standalone ****** ** **********. And ***** ******** ******* is ********."
  • "* **** *** *** much *********** **** **** but ***** **** * deal **** ******** *****, it ** * ***** pain. **** *** *** helpful **** ***-***** *******. I **** **** **** are ** *** **** they ***** ** *** care ***** ***** ***********."

Access '*********' ****

*******, ** **** ******* our ********* '******** ******' results, ***** ** ***** the **** ****** ****: "What ** **** ******** access ******* ********** ********/******? Why?"

Comments (24)

* ****** **** ******* to ***** *******, *** what ** *** *** might ** ******** ** using, ** **** ** compete *******. *** ** sensational ** **** ******, but ******** ** **** we ****** *** **** forward ** ** *******. Thanks!

******* ***, **********, ******* always ***** ** ** the ******* *****. ******* **** good :(

****** ********* ***** *** old *** *** ** access *******;.... ** ** ***** that ** **** * thought *** ***/***** ****** believe *** **** *******. *** since ****** ** ****** Better (*******),........******** **** ******* what **** ******* ***** upon *** ******* *** decisions **** **** ****.

**** **** **** *** many **** ****. **** ** in,...the ****** ****** *** warm.   

****** ********* ***** *** old *** *** ** access *******;.... ** ** least **** ** **** I ******* *** ***/***** people ******* *** **** claimed

**** *** ** ** trunk ********, ******* * never ******* **. (***** primarily * ***** *** who ***** ****** ***** access ** ** *********.)

**** *** ** ** trunk ********, ******* * never ******* **. (***** primarily * ***** *** who ***** ****** ***** access ** ** *********.)

* *****. * **** it ** ** ********** difficult **** ********* **** hardware, ********, ***.  ***** are * *** **** variables ** **** **** access ******* **** ***** more **** **** * reader *** ******** ******/*******.  I ***** ***** **** easier ** **********. 

******* ********* **, ****** they **** **** *****. The ****** **** **** they *** **** ********* things **** *** **** 2 ***** *** ********* concerns ***** *** *******.

* *** ******:

**** ** ***** ** improving ****** (*** ****** close ** ***** *** they *** ******), ** takes ****. *** **** and *** ******* ** ***** improving *** *** *********?

********, * **** ** is ****** ** ******* and ******* *** ******* are ***** ** ********. For *******, ***** ** the ********** **** **** our critical ******** ** ***** and ********* ** ******* we ***'* **** '*** Chinese'. *** **********, *** critical ******** ** ******* and ***** ** **** we ***'* **** '*** Americans'. ** **** *****, though, ** ** ****** to ******** **** ** what ***** ******** *** and *** ****.

**** ********, ***** ** little ** ** *********** anymore.

******** **** *** ** this *** *********.

**, *** ** ***.  There **** *** '*****' votes *** ******** ****** old ********* *** ****** services ************, *** *** comments ******** ** *********'* exclusivity ***********.

******** *** *** **** the '***' **** ******* it ** *** ** commonly **** ** ***** or *-**** ** ******** ACM, ***.

******** *** ** ************* younger **** ***-*****.  ***** I ******* **** **** new ************* *** ********, the ********* **** ** Pro-Watch **** ** ****** unless *** *** *** tremendous ****** *** **** few *****.

*** *********’* ****** ********* as **** ** ** 2016? ** **** **** ripping ***** *** **** and *****?

********* ******** ********* '********', and ********** *** ***** exclusivity ************, ************ *** ************ ****** out ****** *** *** vote.

* ******* **** *** more ** ** **** the ******* ***** *** domain ** ********* ***** installers (********* ******* ** alarm ******), ***** *** members ******** ******* ******** access *******.

******. ********* ****** *** Winpak **** ** ** our ******* ****** ******* solution *** *** ** the **** ****, ********** interface, *** **** ** technological ******** ** *** no ****** ******* ****. 

***** ******** ******** ********* in **** *********?

**** ***** ****** ****** Control.  ******** **** ** bad **** ***** ****?

** * ******* ******, Galaxy *** *** ******** register ** ****** '*****' or '****' *******.  **** had *** '****' **** and **** '*****' *****.  

**** ** **** ** hit *** ****, ***** a ******* ****** *** all...

** ********** ********...

********* **'* **** ** be *****, ** ***** you **** * ******* target ** **** ****.

**** *****, ** *** proud ** ***** ** an ************* ***** *** US ***** ************ (* real ************ ** ****** products.. ******, ******* *** deliver *** *** ******** and ******** ** *****). . ** *** *****, 37 ********* *** **** in *** ***** **** not ******** ** **** years ** ** ****, since ****, ******** ******* access ******** ***** **** nor *********** *** *** level ** ********* ******* for * ***** *** size. 

**** ****** ** ** sometime**********

* **** **** ***** Linear ** ****** *** absolutely **** ****, ** have ******* **** ** door ******* *** **** never *** ** ****** any ******** ***** * plus ***** ** ***** installed. **** ******** *** tech *******. **** ***** a ******* **** ***** as ********* *** ** focused ** ******** *** dealer/end **** *** **** their ****** ******* *.* PTI, ********. 

***** *** *** ******* interesting ******

*** ****** ******* ******** has ********* ** * big *** 

******* **** ** *** brands ** ***** *** not ****** *********

** **** **** ***** very **** **** 

*******

******* ********

********

******* (*** ******* ***** the ***** ****)

******* (******** ********)

** ****** (* *** one *******)

* **** **** ***** is *** **** *** larger **********'*

******* ** ** ********** the ******* ****** ******* job ** **** * doors

** ***** ** ***** to *** **** ******* on ***** ****** ** well

* **** ******* ** further **********

* *** ****** ** see ** **** **** systems **** ********** ********, or ******** ****** ********, and **** ******.  ****** report ** **** ** the ****** ******* **** have **** **** * doors. ** ** **** 9 - ** ***** with *** *******.

 

******,

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Securing Access Control Installations Tutorial on Oct 17, 2019
The physical security of access control components is critical to ensuring that a facility is truly secure. Otherwise, the entire system can be...
Access Control Course Fall 2019 - Last Chance on Oct 17, 2019
Register Now - Fall 2019 Access Control Course. Thursday, October 17th is the last day to register. IPVM offers the most comprehensive access...
Altronix Claims Tango 'Eliminates Electricians' on Oct 15, 2019
Power supply provider Altronix claims its new Tango power supply 'eliminates the need for an electrician, dedicated conduit and wire runs'. In...
Pelco CEO Out, New CEO Found on Oct 15, 2019
Just 2 months after Pelco was sold, Pelco's CEO is out, with Pelco bringing in an outside President and searching for a new CEO from the industry,...
Axis HD Analog Encoder Tested on Oct 11, 2019
Two years after declaring "Everything is IP", Axis has released their first HD analog encoder, the P7304, with support for AHD, CVI, TVI, and SD...
Network Optix NxWitness 4.0 Tested on Oct 10, 2019
Network Optix released Nx Witness 4.0, proclaiming new features like a deep learning analytics metadata SDK, increased H.265 support, and UX...
HID Fingerprint Reader Tested on Oct 09, 2019
HID has released their first access reader to use Lumidigm optical sensors, that touts it 'works with anyone, anytime, anywhere'. We bought and...
Crisis At China's Largest VMS Provider, Netposa, Now State-Controlled on Oct 07, 2019
NetPosa, which bills itself as the PRC's largest VMS provider, is in a crisis. The firm is pursuing huge unpaid bills from clients, and its...
Knightscope Sells Just 1 Net New Robot In 6 Months on Oct 04, 2019
For the first half of 2019, US government records show that Knightscope has sold just 1 net new robots ('machines-in-network'), inching up from 52...
Fail Safe vs. Fail Secure Tutorial on Oct 02, 2019
Few terms carry greater importance in access control than 'fail safe' and 'fail secure'. Access control professionals must know how these...

Most Recent Industry Reports

Hikvision Global News Reports Directory on Oct 17, 2019
Hikvision has received the most global news reporting of any video surveillance company, ever, ranging from the WSJ, the Financial Times, Reuters,...
Camera Calculator V3.1 Release Improves User Experience on Oct 17, 2019
IPVM has released a new version of our Camera Calculator, V3.1, with significant user experience improvements, a new development plan, and an...
Securing Access Control Installations Tutorial on Oct 17, 2019
The physical security of access control components is critical to ensuring that a facility is truly secure. Otherwise, the entire system can be...
Access Control Course Fall 2019 - Last Chance on Oct 17, 2019
Register Now - Fall 2019 Access Control Course. Thursday, October 17th is the last day to register. IPVM offers the most comprehensive access...
US DoD Comments on Huawei, Hikvision, Dahua Cyber Security Concerns on Oct 16, 2019
A senior DoD official said the US is "concerned" with the cybersecurity of Hikvision, Dahua, and Huawei due to "CCP" (China Communist Party)...
Pelco Sarix Pro3 Camera Tested on Oct 16, 2019
Pelco has released their Sarix Professional Series 3 cameras, claiming "more security detail in challenging scenes with excellent low light and...
IPVM Camera Calculator User Manual / Guide on Oct 16, 2019
Learn how to use the IPVM Camera Calculator. The guide below includes instructions, images, gifs, and videos demonstrating and explaining the...
Altronix Claims Tango 'Eliminates Electricians' on Oct 15, 2019
Power supply provider Altronix claims its new Tango power supply 'eliminates the need for an electrician, dedicated conduit and wire runs'. In...
Pelco CEO Out, New CEO Found on Oct 15, 2019
Just 2 months after Pelco was sold, Pelco's CEO is out, with Pelco bringing in an outside President and searching for a new CEO from the industry,...