Worst Access Control Manufacturers 2018

Author: Brian Rhodes, Published on Apr 18, 2018

Three access control providers stood out as providing the most problems for integrators.

In this report, we analyze the answers to:

"** *** **** ****, **** ** *** ***** ****** ******* management ********/****** *** **** ***** ****? ***?"

** ******** ****** ******* ***********, ***** *** *** *** ******. **** ****** ******** *** Lenel ** *** **** * *****? *** ****** ****** ****? Moreover, **** *** ******* ****** ***************** *** ********* ** ********** ** *** ******? ** ******* *** ******* inside.

[********:** *********** *********** ** ******* *** *** **** *********, ********* ***** *******. Please ****** *** ********** *********** ** ****@****.***.]

Top *******

*** ***** ******* ***** *******:

  • *****: ********* *** #* ***** ** **** **** *** **** 'worst' *****, ***** ****** *** *** '*** ********' ******** **** after ********* ** ******** *****.
  • **** *******: ********** ******** ******** ************* ********** ******* ******* ******** *** ** ******* ****** *** a ******* ********** *********. ***** *** * *********** ****** ******** in ***** ** ****** ** *******, ***** *** ******* ** the ******** *** ** ****** ** ******** ***** **.
  • ********: ***** ******** *** ********, ******** *** * *********** ****** of ***** **********, * ********* ***** ***** *** ***** ******** partners ********* *** *** *** ******** ******** **** ********* (#* ********),*** (**** #* ********), ******** ********* (#* ********).

*** * ******* ******* **: *****. ******* ***** * ******** newcomer ** ***** ******** *** ******** ****** *******, *** ******* video ***** ********** ******* ******** ****** ******* ******** ***** ******* who **** ***** **, **** ** ******** **********.

*******, ** *** ******** ****, **** */*** ** *** ***+ integrator ********* ******** *** ****** *** *********** ********, * ******** sign *** *** ****** ****** ** *******.

Compared ** ****

*** ****** ****** *** ******* ***** *** **** ****** ****** from****, *** ******** ******* ***** *******:

  • ******** ** * ****** ****** ** ******. ******** ** **** where ******** *** *** *** ************* *********, *** ******** ********* much **** *********** ** ****.
  • ***** ****** *** ************ **** ****** *****. ***** *** ********* **** * *********** video *********, *** *********** ************ *** ******* *** *** ******* picking ** *** ****** *****. ********* ****** ********* ** ***** are * ******** ** ***** ****** ********* *********.
  • *** ****** ****** ** * ***** ******* ******* **********, **** over ** ********* ***** ***** '*****' ** ***** ****.

Lenel *******

********* *** *** '*****' ****: *****.

*******, ** ******* ********** **, ********* ** *** ********** [***:***** ********* ** *** (*** ** ****)] *** ******* *** ********* ** ******* *** ******* ********** dealer *************** **** *******, ***** *******, *** ********* *******.

*********** *** *********** ****** ** *****'* **** *** ********* ****, the ***** ****** ** ******** ***** ** **** ******** *** to *** *******'* ****** *********. ******, ***** ******** * ******** number ** '******** *****' ***** ** ****, *** **** **** factoring ***** **, *** ********* **** ***** *** *******.

**** *** ********** **** *** *****:

  • "*****. ** ** **** ** ******** **** *****, *** ** are ********** ******* **** * ******. **** ******** ** **** high ********, *************** *** ***** *******, *** * ********* *********. They **** * **** ******* ***** ******, *** * ** convinced ****** ***** ***** ******** ***** **. ***** **** ** time ** ***** **** *** ***** *********** ***** ** ****."
  • "** ***** ***** *** **** *** ******* ************ ******** ******* quote **** *** ** ** *********** ***** ****** ** *** letterhead."
  • "***** **** **** * *** *** *** **** ***** ** unresponsive ** **** ********** ******* **** ******* ******** ********, *********** and *******, ******* **** *** ******** ******, ***. ***** - has ******** ******* ****** *** *****. * **** **** ** when ** ********* *** * **** ** ********* * **** away."
  • "*****. ***** ****** ***** ***** ** *** **** ***** *************. I **** ** *** *** ******* ** *********. * ****** we *** ** *** **** "****" *** **** *** **** I ** ******* ******** ** ****."
  • "*****. ** *********** ******** * ******** ** * **** *** version ** ********. ** **** ****** *** *** ******** ****** a ******* ***** **** *** ****** *******. *** ******** *** an ***** **** ****** *** ******* ******* ** ****. ** worked ******* *** ***** *** ****** **** ** *** ******** revision *** *** ******** *** ** * ********* ******** *****. It **** ***** ******* ****** ** ******* *** ***** *** it **** ** * **** ***** ********."
  • "***** - ********* ****** *** **** *******. **'** ******** ** the ******* ** ********* *** *** ***** ******* ** ***** platforms. **'* * ***** ***. *** ******** ** ****, ******** well *** *** **** ********."
  • "*****, ** ***** *** **** **** ** * *** ******** and ****** ** ****** *** *** ******. ***** *** ****** kicked ** ***. ** ******** * ***** ***** **** ***** and ***** *-* **** ******* ********* ** *** **** *** other ********** ** *** **** ** *****."
  • "*****- ** ** ********** ******* ****** ******* *** ************ *** ordering ******* *******."
  • "***** ******* **** *******."
  • "*****. ** **** **** ******* * **** *** *********** ** ONSSI."
  • "*****. ******** ******* ** *** ***** **** *** ********* ****."
  • "*****. ***** **** ******* ** ******** *** *** **** *** help ** *** ****."
  • "***** - ** ******* ** ****** **."
  • "***** ** ********, *** ** ***** ** *** ******* **** used ** ** *** ****. *** ***** **** ******* * return **** ** * *******."

Keri *******

**** ** *** ******** ********* ******* ** **** *******. ***** an ******* ******* ****** ** ******, ******* ******* ****** ******* with *** *******, **** ** *** ***** ** ******* *** and ********* ********* *******:

  • "*** ***** ********** *** **** **** *******. ** **** ********** to ******* ** ***** ******* *** ** ******** ******** *** database ******* **** ** ****. ** **** ******* * *** of ***** *** *** ******** *** **** ** ** *** files **** **** **** **** **** ********* *** ********. ***** months ** *********** *** ********** ** **** ******* **** "***** is ******* ** *** **". ** ******** *******, ** ******, not **** ** ********* **** **** ****** **. ******** ** say ** ** ****** *** **** *******."
  • "****, ***** ******* **** *** *******. ******** ** ********."
  • "**'** *** ** ******* * ****** **** ******* ********* ****** we **** ****. **** ******** ******* ****** ******* ** *** system, ******* ** **** ** ********* *** *** ****** ** not ** ****** ** ***** ******* **'** *********."
  • "** **** ******* ****, *** **** ** * ********* *** us."
  • "******* *** *** ** *** *** **** ***** **'** **** stuck **** **********, ** **** ********** ****** ** **** **** support."

****'* ******** **** ********* ********, ********* *** *******'* ********** ********** dealers ** **** **** **** ** ******** ************.

Avigilon ***

******* *** *********** ******** ******** ** ******** ** ******** ******, Avigilon *** ***** *** ** ** ****. ***** ******** *** been * ******** ***** ******* *** ***** *** *******, ******** about ****** *** **** **** *****.

******* ******* ******* *** ******** *** ******* ** ****** *********** and **** ******* *********** *** ******* ** *** ****** ** to *** ****:

  • "********. ** *** * *** **** ******* **** * ****** engineering ******** **** *** ******* ** ***** ********* ** *****. Extra ***** *** **** ******* ******* ***** ********* ***** * bit ** ******* *** *********** ** *** ****. *** ******** ended ** ******* *** ****, ******** ** * ****** ** being ************ **** ** ***/** *** *******."
  • "******** *** - ******* ***** ***** *****."
  • "******** ***, ******** ** ** ********** ******, ******* ** **** had ******** *** **** ****** **** ********* ***** ** *****."
  • "******** ***. **********, * **** **** **** *** *******. ****** and ** **-******* **** ** **** ** ********* *** *** after ******* **** ** **, *** **** ** *** ********* can **** ** ****** ** ***. **** ** ******* ***** even ****** **** **** **** *******."
  • "******** ****** *** ****** ******, *** ** ** ***** *** biggest ******* ** *** ****** **** *** ** *** **** service ***** ***** ** *** *** ****** ****** ** ***."
  • "** ******* *** ******* ***** *** ****** ******* *** ***** for *** ***** *** ** ** ****** *** ** ** support."

******, ***** *********** ******* *** *** *** *** ********* ** recent ********, *** *** ************ **** ***-******** *** ***** ******** are ******* ** ******** ********.

Dahua ******

*** ** * ******* *******, ***** ****** ******** ***** ******** for **** ********* ******* *** ******** ******:

  • "*****. ****** **** ******* ****** ** ** ************* *********** *** freezing ** ****** ********. ******** ** ***** ********* ******** ***** hours, ***** ****** ****** ** **** ***** ********, ********* ***** of *************** ** ******** ****** *****, *** ** *** *** replacing *** ****** **** * **** ********* (*** ********) ******."
  • "***** ******** ******* **** ******'* *** **** ** ** ** known ******."
  • "***** ****** - *** ****, *** ***** *****."
  • "***** *** **** ** **** ******** **** ********* *********** *** equipment ****** ******** ** ******."

** *********** *** *******'* ****** ******* ******** *** ***** **** as * *** ************* ** ******** ****** ******* ****. ***** *** ***-***** *** ****** ** ****, *** ****** simply ***** *** *******, ********, *** *********** ** ***** ********* platforms.

No **********

* ******* ****** ** *********** *** ** ***** ****** **********. For **** **********, ****** *********** *** ******* ** *** ** two ******, *** *********** ****** ************* ************ *** / *** ************* ********* * ******* ********** *** ****** ******** ***** ****** ** a ****** ***, ****** ******* ** ********* ******* ** **** one ** *** ********* *** *** **** * ******* ********:

  • "** *** *********** ** ******** *****."
  • "* ***'* ***** ** * ******** ********* **** *** ** our ********."
  • "** **** **** *** ****** ******* *******, ** * ***'* compare ** **** ******."
  • "****** ** **********. ** *** **** **** *** ******* ** get **** *** ******* *******."
  • "** **** *** *** ******* *** ***** *** * ****** bad ********** **** ****."
  • "****, ** **** **** *** ******* *** ****** ******* ** like **** ******* ***** *** *** **** *** *** ***. The *** ** ******* ************ ** ***** *** ***** ******* teams."
  • "***'* *** ** **** *** *** ***********. ** ***** ********* to ********** **** ***-***** *************, ******** *****, *******, **** *******."
  • "*****'* *** *** ****** *** ***********. **'** **** *******, ****, and *********. *** ****."
  • "******* ************ **** * ***** **** "*****". *******'* *** ****** and ***** ******** **** *** **** ****** *** **********, *** nothing ***** ****** ** ** *****."
  • "*****'* *** ***. ** **** ******* ******* * *** ***** ago ** **'** *** ****** ************* **** *** ********* ***** now."
  • "** **** *** **** ******** **** *** ** ****. *******, it *** *** **** ******** *****. ** *** ****** ** thrown ***** *** ***. *** *** ***** ****** ** ***** manufacturers ** ******** ***** *** *** ******* **********."
  • "*** *** **** ******, *** ** *** * ***** ***** so ***** **** ***** *** *********. ** **** **** ******** ACC *** *** ** *** ******** ** ******* *** ** integrated ********."
  • "**** *** *** *** *** *********** ** *** **** ****. However, * ***** **** ** *** **** ****** ******* ** upfront **** ***** *********** ******, **** ** ******* **** *****, hardware ****, *** ********. ** ** **** **** ** ******** access ******* ******* ******. **** *** ********* ** *** **** are *** **** **********."
  • "****, ** ****** **** ***, *****, *****, *********, **** ******** depending ** *** ******* *****."
  • "** *** **** ****, * ****** *****'* *** * ****** bad ********** **** ** ****** ******* ************.."

Fragmented ************ ********

* ******* ******** ** *********** ********* ***** ****** **** ******** statistically ***, *** ** **** ******* **********. ***** **** ****** did *** ******** ******** *** ******** (** *** ********) *****, they ***** *********** ****** *****, ***********, ** ******** *****. ***** 'others' ********:

  • "******** *****. **** ******* ********** *** ********* **** *** ***% a ******** *****. **** **** ** ** **********, *** ***** overall *******, ********* *****, *** **** ********** ********."
  • "*******, **** ****** ** **** ** ****** ****** **** ****** we ******* ****** ** ****** *****. **** *** ********** ***** old ******* ***** ** ***** ********. ** **** ******* * 40 **** *** *** **** ****** ** ******* * ****** dealer **** ****** ** *** ******* ***."
  • "******* ********. **** ****** ** ***** ***** ******* ** ****. 100% ********* *** ** ****’* ***."
  • "*******. ***: **** *** *** ********** *** *******. ******* ** not ****."
  • "********. ******** *************, ********* ***** ***** *************, *********** *******, ****** software."
  • "** *** * ******* ****** *** ** *** **** * struggle ** *** *** *** ****** ******** ******* ********** ******, custom ***********, *********, *** ******* **** ******. ** *****'* ***** them ** ** ****** ********** *** **** *** ******* **** important ******** ** ***** *****."
  • "**. ******* *** ****** ****** ** ****. * *** ** completely ******* ** ****** ** ***** ** ******* *** ********."
  • "*****. ************** ********, *** **** ** * *** *** ******** to **** ***** ** *** ******, ***."
  • "******. ***** *** ***** *** **** ** ** **** * needed **** *** **** **** **** ** ***********."
  • "********* ******** **** ** **** ***** ***** ******** *** **** use ****** **** ** **** ******* *** **** ***** ** prove ********* - ********."
  • "*** - ***** ******** *** ***** ******** ** *** *** out ** ****. ****** **** ***-*** ******* *** *** ********'* network ******** *********."
  • "****-******** ******** ******* *** *********** ** **********."
  • "**** - ********, *** ** *** ********* **** ***** ********** have **** ** *** ***** **** ***."
  • "**** ***** *******. **** *********** **** ** ************ **** ****** requiring *******, *** ** **** **** ***** ** * ****** customer **** *** *** ***-******** *******."
  • "**** *****, ***** ***** *** ******** *** ***** ******** ** junky, **'* **** *** * **** **********."
  • "****** ***, ****'** *** *** ********... ** * ********** ****** or **********. *** ***** ******** ******* ** ********."
  • "* **** *** *** **** *********** **** **** *** ***** time * **** **** ******** *****, ** ** * ***** pain. **** *** *** ******* **** ***-***** *******. * **** like **** *** ** *** **** **** ***** ** *** care ***** ***** ***********."

Access '*********' ****

*******, ** **** ******* *** ********* '******** ******' *******, ***** we ***** *** **** ****** ****: "**** ** **** ******** access ******* ********** ********/******? ***?"

Comments (24)

* ****** **** ******* ** ***** *******, *** **** ** use *** ***** ** ******** ** *****, ** **** ** compete *******. *** ** *********** ** **** ******, *** ******** to **** ** ****** *** **** ******* ** ** *******. Thanks!

******* ***, **********, ******* ****** ***** ** ** *** ******* units. ******* **** **** :(

****** ********* ***** *** *** *** *** ** ****** *******;.... Or ** ***** **** ** **** * ******* *** ***/***** people ******* *** **** *******. *** ***** ****** ** ****** Better (*******),........******** **** ******* **** **** ******* ***** **** *** choices *** ********* **** **** ****.

**** **** **** *** **** **** ****. **** ** **,...*** access ****** *** ****.

****** ********* ***** *** *** *** *** ** ****** *******;.... Or ** ***** **** ** **** * ******* *** ***/***** people ******* *** **** *******

**** *** ** ** ***** ********, ******* * ***** ******* so. (***** ********* * ***** *** *** ***** ****** ***** access ** ** *********.)

**** *** ** ** ***** ********, ******* * ***** ******* so. (***** ********* * ***** *** *** ***** ****** ***** access ** ** *********.)

* *****. * **** ** ** ** ********** ********* **** providing **** ********, ********, ***. ***** *** * *** **** variables ** **** **** ****** ******* **** ***** **** **** just * ****** *** ******** ******/*******. * ***** ***** **** easier ** **********.

******* ********* **, ****** **** **** **** *****. *** ****** said **** **** *** **** ********* ****** **** *** **** 2 ***** *** ********* ******** ***** *** *******.

* *** ******:

**** ** ***** ** ********* ****** (*** ****** ***** ** Lenel *** **** *** ******), ** ***** ****. *** **** and *** ******* ** ***** ********* *** *** *********?

********, * **** ** ** ****** ** ******* *** ******* the ******* *** ***** ** ********. *** *******, ***** ** the ********** **** **** *** ******** ******** ** ***** *** Hikvision ** ******* ** ***'* **** '*** *******'. *** **********, the ******** ******** ** ******* *** ***** ** **** ** don't **** '*** *********'. ** **** *****, ******, ** ** better ** ******** **** ** **** ***** ******** *** *** fix ****.

**** ********, ***** ** ****** ** ** *********** *******.

******** **** *** ** **** *** *********.

**, *** ** ***. ***** **** *** '*****' ***** *** ProWatch ****** *** ********* *** ****** ******** ************, *** *** comments ******** ** *********'* *********** ***********.

******** *** *** **** *** '***' **** ******* ** ** not ** ******** **** ** ***** ** *-**** ** ******** ACM, ***.

******** *** ** ************* ******* **** ***-*****. ***** * ******* that **** *** ************* *** ********, *** ********* **** ** Pro-Watch **** ** ****** ****** *** *** *** ********** ****** the **** *** *****.

*** *********’* ****** ********* ** **** ** ** ****? ** have **** ******* ***** *** **** *** *****?

********* ******** ********* '********', *** ********** *** ***** *********** ************, but********* *** ************ ****** *** ****** *** *** ****.

* ******* **** *** **** ** ** **** *** ******* being *** ****** ** ********* ***** ********** (********* ******* ** alarm ******), ***** *** ******* ******** ******* ******** ****** *******.

******. ********* ****** *** ****** **** ** ** *** ******* Access ******* ******** *** *** ** *** **** ****, ********** interface, *** **** ** ************* ******** ** *** ** ****** selling ****.

***** ******** ******** ********* ** **** *********?

**** ***** ****** ****** *******. ******** **** ** *** **** about ****?

** * ******* ******, ****** *** *** ******** ******** ** either '*****' ** '****' *******. **** *** *** '****' **** and **** '*****' *****.

**** ** **** ** *** *** ****, ***** * ******* player *** ***...

** ********** ********...

********* **'* **** ** ** *****, ** ***** *** **** a ******* ****** ** **** ****.

**** *****, ** *** ***** ** ***** ** ** ************* owned *** ** ***** ************ (* **** ************ ** ****** products.. ******, ******* *** ******* *** *** ******** *** ******** in *****). . ** *** *****, ** ********* *** **** in *** ***** **** *** ******** ** **** ***** ** we ****, ***** ****, ******** ******* ****** ******** ***** **** nor *********** *** *** ***** ** ********* ******* *** * group *** ****.

**** ****** ** ** ******************

* **** **** ***** ****** ** ****** *** ********** **** them, ** **** ******* **** ** **** ******* *** **** never *** ** ****** *** ******** ***** * **** ***** of ***** *********. **** ******** *** **** *******. **** ***** a ******* **** ***** ** ********* *** ** ******* ** pleasing *** ******/*** **** *** **** ***** ****** ******* *.* PTI, ********.

***** *** *** ******* *********** ******

*** ****** ******* ******** *** ********* ** * *** ***

******* **** ** *** ****** ** ***** *** *** ****** mentioned

** **** **** ***** **** **** ****

*******

******* ********

********

******* (*** ******* ***** *** ***** ****)

******* (******** ********)

** ****** (* *** *** *******)

* **** **** ***** ** *** **** *** ****** **********'*

******* ** ** ********** *** ******* ****** ******* *** ** just * *****

** ***** ** ***** ** *** **** ******* ** ***** brands ** ****

* **** ******* ** ******* **********

* *** ****** ** *** ** **** **** ******* **** Identicard ********, ** ******** ****** ********, *** **** ******. ****** report ** **** ** *** ****** ******* **** **** **** than * *****. ** ** **** * - ** ***** with *** *******.

******,

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