Apple/Google Wallet For Access Control Interest Statistics

Published Jan 05, 2024 14:38 PM

Phone wallet app integration for mobile credentials has garnered significant attention, with both Apple and Google opening their wallets, but how interested are integrators?

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130+ integrators responded to:

Apple/Google Wallet: How interested are you in offering Apple or Google Wallet mobile credentials to your access control customers?

This report examines their responses and highlights the key themes and concerns.

For more, see:

Executive *******

*/**** ** *********** *** ********** ** very ********** ** ******* ****** ******* that ******* ****** *********** **** ********** Apple / ****** ****** ****:

IPVM Image

****** ********** ****** ******** ******* *** 'cool ******' ** ***** ****** **** rather **** ***** *** *** ********** deployment ** ****** ****** ***** ********** mobile ********** ****, **** **** ********* already ***** *****-***** ******* *** ******** rather **** ******** ********* *****.

*******, **** **** ******** ***** *** understanding ***** / ****** ****** ******** well ******, ********** / ********** ******* privately ***** ****** ******** *** ******** use, *** ******* **** ****** ****** keeping ****** ******** ***.

****: **** ** *** ***** **** we **** **** **** ******, ** we ****** ******* ** *** **** is ******** ** ********, *** ** plan ** ******** ** *** **** to ***** *** **** ******* **** time.

Key ******

********** ********* **** **** *** ******:

  • *** ***** ***********
  • **** ******, *********** & **** ** use
  • ******* ***** ****** ********** **** ************ apps
  • ****** *** *****/******* ** *********
  • ****** ******* ******** *******
  • *** **** *** ****** ********* ****
  • **** ******
  • **** *** ****
  • ****** *** ** **** ***** **** Wallets
  • ********* ***********/******* ********

Big ***** ***********

**** *********** ********* *** ****** *** trust **** ***** *** ****** **** with ***** *********, *** ***** **** to *********** **** **** ***** ****** solutions ***** ******** *********** *** ****** with ******* *** ******** ** ********* who ******* *** ******** **** *** players:

  • "**** ********* *** ******* ******. **** to ********** *** *** ***** **** energy. *****'* ******** ***** ***** *** integrator *** ******* *** ********, ********* the **** ***********, ****** ********, *** recurring ********* ****."
  • "*** *** ** *****/****** ****** *********** would ***** *** ******** ** *** solution ** * ******* ****** ** customers, ******* ** ************* *** ****** management ** *********** ** *** **** side"
  • "**** ******* **** *****, **** *** it *******"
  • "******** ***** ****. ***** ** * lot ** ***** ** ** **** and *** ****."
  • "*********, *****'* ***** ***** *** ******* many ******* **** **** ****** ********. Google ****** *** **** * ******** market ***** ** **** ************* ** the **** *** ******* ** ****."
  • "** ********* ***** ** ** ** were *** ***** *** ***** ** partner ****."
  • "**** ******, ***** ** ***** ******."
  • "* ***** **** ** ** **** to ***** *****/****** ****** *********** ** my *******. ** ***** ** **** easier **** ********** *** ** ******* and ********* ** *** ** *** users. * **** ***** ****** *****/****** Wallet ****** ***** ** **** ******** than **** ** *** ****** ******* apps *** *****."
  • "*'* *** ** *********** *** ******** of ***** **** ***** *** ****** industry ***** **********. *******, ** **** market ****, ** ***'* ** **** before ********* *** ****** ***** ****."

*******, ****** ***** ******** ***** ****** the *** ****** ******** ** ***** systems, ****** * ********* **** ** having **** *** ***** ** ***** customers:

  • "**** *** ********** ** *** **** having **** **** ****** ** *** client."
  • "* ***** ******* ******* (*****, ******) as * *****. **** *** *** good ******** **** ************ *****."
  • "* ***** **'* *** ***** ** go **** ***** *** *'* ** no ***** ** ****** ***** **** into ** ********. **** ***** *** know ***** **** **** *** **** their *** ******* ****** *** ** will **** **** **** ***** ***** crap. *'* ****** ** ** ******* before **** *******."
  • "* ***'* ***** **** (*****, ******) should ** ******** ** *** ******** space. ********** ** *** **** ********* themselves, * ***'* ***** **** **** security ***********."
  • "***** ** * ********* **** *****, but **** * ****** ** ***************. Access ******* ** * ********* *******, and ******* *** *** ******* ** entrust **** **** ** *********** ** such *********."

Cool ******, ***********, *** **** ** ***

** *****-***** ********* ** ****** *********** is **** *** ********* ****** ** use *** **** ********** **** ***** types. **** ********* **** ******* ***** already *** ***** *** ******** ****** for * ******* ** *****, *** in **** ***********, ***** ** ** an ****** **** ** ****:

  • "** ******* ** *****-***** ***********, *** phone **-***** *********** **** ******** ** a **** ******** ********** *** *** user."
  • "**** ** ***. **** ** **** to **** ******** ****, ***."
  • "*********** ** **** ** **'* ******"
  • "********* **** ** **** ********** **** any ********* **** **** *** *************."
  • "**** **** **** ****** ******* **** more ******** ********. ****, ***** ****'* always ***** ******* * ****** / special *** ** ***** *****."
  • "**** ** *** **** *** *****' perspective."
  • "***** **** **** ******** ****** ******* (cards, ****, ***.)"
  • "** ** *** ********** ** ****** currently *** ***** *********, *** **** I ***** ***** **** ** ** customers, **** ***** ***** **. **** know *** **** ** ** ** use ***** **** ****** **** ** their *****/****** ******."
  • "***********."
  • "**** ** *** ***** ****** ******."
  • "** **** **** ****** *********** ****** to ****."
  • "****** *********** *** *** **** *******."
  • "***********."
  • "******** ****"

Wallets ****** **** ************ ****

******* *********** **** *** ********* ********** of ***** ****** **** ************ ****** apps.*** ******* **** ***** **** ** be ********* ****, ********** ** *** **** ** Apple ******, ***** **** *** ****** BLE ****** ** ************ ****:

  • "*** ********** ** ***/****** *********** ********* the ******** **** ********* *** ****** with **** ***** ******, ***. **** a **** ****** ********** *** *** end ****."
  • "********* *** **** *** **** *****"
  • "* **** ******** **-**** *********, *** using ***** ** * ********** ** really *** **-****, *** *** ****, it “********” ** **-****."
  • "****** ****** *********** ** **** *********. If *** ***'* **** ******* ** your *****, **** *** *** ***** gain ****** ** *** ****** **** near-field ************* (***). "
  • "* **** *** **** ** ****** the *********** ** *** ****** ******. It ***** *** ** **** *** to ****** *** ********** *** *********."
  • "********** *** *** ** ******* ** sometimes ****-********* *** ********** *** ** the ******* *** ***** ** ***** make ***** *** **'* ******* ***** of ******* ********* ** *****."
  • "** **** ** ***** ******* ******** to ** ******, ** *** ********** in ******** **** *** ****** ******* for **** ** ********** *** *** customers. ******* ** ****** ** **** up **** *** **** *** **** them *** **** ********* **** *** go, *** **** ***** ** **** to **** / ****** ****** ******** and *** ******* ****** ******** *********** to *****."
  • "** **** ** ***** *** ****** physical ***********. *********** *** ** ****** updated."
  • "**'* **** ******** ++++ **** *********."
  • "****** ********** ** * *** **** of ******** **** ****, ********** *** smaller ******* ** ***** ******. ******** offerings *** ****** * **** *** customers, **** ** **** ***'* **** advantage."
  • "** **** ** * **** ****** credentials (*'* *** * **/* *****-**-****-**** kinda ***) * *** ** ******* want ** ***** ****, *** ********* Apple ****** ** ******** * **** secure *** ** ***** * **********."
  • "********* ******* **** ***** ***** ****** to *** ** * ****, ** a ***** ***** ** ******** **** would ** *********."

Phones ******* *******

**** ***** **** **** ******* *** and ***** ***********, *** ********* ***** use ** ****** ******* ** * jump **** ***** *********:

  • "** **** ***** *****. *** ******** of ****** ******* **** ***** ******* in ***** *******."
  • "********* *** ******* ****** *** ****** options *** ******* ***********, *** **** our ********* *** *** **** ******, I **** *** *** ******** *******."
  • "**** ***** **** ** ****** **** been ******** ***** ***. ****** ******* solutions **** ** ** * **** behind *** ***** **** ******."
  • "***'* **** * **** ** *** don't **** ** ***** ***."
  • "*** ***** ** *** ***."
  • "** ** ** ******, ** ***** be * ****** *** ** ******** credentials *** *********** * ******* *****."
  • "*** ***** ****** **** **."
  • "******* *********** *** ******* ** *** customers ***** **. ****** ** ******** more **** ** *******."
  • "******** ******* * *****, *** **** don't ****** **. ***** *** *********."
  • "**** ******* ****** *** **, *** our ******* *** *** ******* ******, so ** ****'* ** * **** to ***** ***** ** ***."
  • "***** *** ** *** ********** ****. Why *** *** ****** *******?"

Unsure *** *****

******* *********** *** **** *** *** educated ****** ** *** ******* **** or *** ********* *** ** ***** it ** ***** ********* **** **********:

  • "* ***'* **** *** **** ***** Apple/Google ******."
  • "*** ***** **********. ** ***** ** too **** *** ****** ***** ********* security."
  • "*** ******** **** ***** ** ****** Wallet, ** **** ** ** **** research."
  • "**** ** ******** *** **** & cons."
  • "* ***'* ***** *** ****** **** (especially *** ******** ******) *** ***** to **** **** ****. "
  • "* ***'* ***** ********** *** ********, the ******* ** *********, *** *** it **** ** **** *** ******* customer ****."
  • "**** ********* ***** **** **, *** I've ***** ***** **** ** ******."
  • "**** ** ***** ****"
  • "* ***** **** ** *** *** it *****."
  • "**** ** *** *** **** * have ***** ***** **** ******, *** I ***** **** ** **** **** before **********."

Unsure ****** *****

****** ************ **** **** ***** ******* may ***** ********** ** ******, **** are *** **** *** ** ***** with ***** ******** ******** ****** *** resell ******** ******** ** ***** ******** credentials.

  • "*** ****** *** ******* ** ***** it ******** ** ** ******** ** a ******** ******."
  • "*** **** **********. ********* ** **** eventually **** **** ********** ***** **** the **********."
  • "****'* * *** ** ***** *** little ******, **** **'* *** **** of *** **** ******** *****."
  • "******* ******* **** ** **. * imagine *******, ***, ****/***** ****** ******."
  • "* ** *** **** *** ** bill *** ********* **** ***** **** and *** ****** ****."
  • "*********** *** ******** *** ******* ** this **** ** *** ********** ** the ******** ** **** ****."

Cost *** ****

* ******* ** *** **** ** wallet ***********, ********* ****** * ******* over *** **** **** ** ******. This '*****' **** ***** ****** *** is *** * ***-**** *******:

  • "** ******, *** **** ** **** see **** ** ***** ****** *********** out ***** ** *** ******* ** way *** *********, *** *** ***** process ** ********** **** **** ************* have ****."
  • "**** ******* ********** ****** ** ***** for *** *****. *** *'* *** fully ********* **** ****** ****."
  • "* **** *** ***** ** *** high ** *** *** ***** ********."
  • "*** ********* **** **** *** *** extra *** ****."

*** *******, ** ******** ****** *** ****** ******* ******, ********* *****'* ****** *** ******** shows **** *** $* *** **** per **** *** **** ****** ****:

IPVM Image

**** *** ** ** ***** *** that ***** ******* ** ******** *** existing **** ** * ******'* ****** charges.

Potential *********** / ******* ********

******* *********** ****** ********* ******** *** extra ***** ** *************** *** ********** Wallet ************, ****** **** ****** **** will ****** *** ******* *****/***** ** support ** ******** ** ******* ******** issues:

  • "** **** ************* **-** **** ** our ***** ** *** ***** ****, and ****'* ******* *** *** ******* generating **** ****. ** **** ***** done ******** ******* ** ****** ***********."
  • "**'* * **** **** **** ** part ** *** ****, *** *********, users ********** ** ****** ************* **** a **** **** ******** **** ** takes ** ******** ** **."
  • "*'** *** ******** *********** **** ****** credentials **** *** *****. ***** **** I've ***** ** ****** ****, *'** run **** ******. ****** ***** ************* or ********* ***** *** ****, ** Bluetooth ***** ********* ** ***** ********** so **** *** ** **** **** out ** *** *** ***********, ** their ***** ****** ****'* **** * +1 ************* **** ** ***** ** it, ** **** ****'* *** *** text ******* ** ************ ***** *****. The **** ** ****** ** *******, and ************* **** *** ** ***'* their *******."
  • "********* *** ********** ** ****. * think ** ***** ** * ********."
  • "******** ** * *** ***** ********** supplier ****** **** *** *********/***** *****, which ******* ** **** ******* ***** to *** ***** ******."

Soft ******

**** *** ***** ********* ** *** want / *** *** ****** *** wallets *** ******. **** ****** ******* the ******* **** ****** ******** ****** ******* ********** ***** **********:

  • "****** ****'* **** * ***** ** discussion **** ** *******, *** **** have *** ***** *** **."
  • "**'** *** **** *** ******** *** have ***** **** ******* ********* **** other ****"
  • "*** ******** ********."
  • "****** *********** *** *** ****** **** are *** * ******** - ***** they *** **********, *** ******* ***'* really **** ** **'* * ******* card / *** ** ****** **** the ******."
  • "* ***'* **** ********* ****** *** this."
  • "** ******"
  • "*** ********** ** ****** *** *** mobile ****** ** **** ***. ** configure **, *** **** *****, ****** prefer * ****/***."
  • "******* **** *** ********* **."
  • "** **** *****, ***** ** *** a *** ** ******** ******** ** having ****. * ** ***** **** it **** ****** **** ******* ** the **** ******."
  • "** ****"
  • "**** ** ********* ** *** ***-****."

Phones *** ***** / ******* ** *** *****

**** **** ********* ***** ******** *** problems ***** / ********* / ****** consent ** ***** ****** ****** ** end-user-owned ******:

  • "*** ********* **** ***** ********* **** personal *******. **** ***** * *** of ****** **** ********* **** ** offering **** ** * ******** ** most *****."
  • "**** ********* ***'* **** ********* ** have ****** *********** ** ***** ******** phones."
  • "**** ** *** ********* ** *** supply ******** ******."
  • "** *** ***** *** **** *** users **** *** ****, ** ** implies ****** ******** ******* **** ****** control."
  • "* ***** ** *** ** ******** for *****. ** *** ****** *** people *** ************ ********* ** ******* an *********** ** ***** ****** **** grants *** **** ** **********."
  • "**** ** ****** & ********* ******* or *********** ******** *******."
  • "******** ********** ******* *** *** ********* in *** ***** ***** ** ******* access."
  • "********* ** *** **** ******* *** loaded ** ***** *****. **** ****** a ***** ********** ******* ***** **** and ******** ****."
Comments (6)
UI
Undisclosed Integrator #1
Jan 05, 2024

*********** ***** ** **********.

* ***** **** ** ***** ****** credentials ****** **** ****** ****. *** end **** ********** ****** ****** **** of ******* ***********, *** **** **** is ***********, * ***** ***** **** start ******* ** *****.

** *********** ******************** *** **** ***** ****, *** the *********** *** *********** ********** **** I ******** *** ******** ****** ** the *** **********. * ***** ***** opening ** ***, *** * ********** how ******* ******* ********* **** ****.

* ****, *** ******, **** **** gain ******** **** *** *****.

(1)
(1)
RF
Robert Fuller
Jan 05, 2024

* ***** * *** ** ******* here ** *** ************** ** *** mobile ********** ** ******* *** ********. In ***** **** *** **** ***** the ****** ******** *** ******** **** the ******* ** * ****** *****, readers *** ** ** ******* *************, and ** ******* **** ***** ***** that ********** ** ****. ************ ** you ******* * ********** **** ******* that ********** *** **** *** * new *** ****** ** ** *********. In ** ********** ***** *** * pretty ******** ******* *** ******* ****** Credentials **** *****/****** ** ***-**** **************

(2)
(2)
Avatar
Brian Rhodes
Jan 05, 2024
IPVMU Certified

* ***** * *** ** ******* here ** *** ************** ** *** mobile ********** ** ******* *** ********.

* ***** ***** ** **** ****** in ****. **** *******. **'** ****** several ********* **** ********* ****** ** even ****** ******** *** ********** **** one **, *** *** ****/********** ** generally ****** **** **** ** ******** mobile *** ****** ********** *******.

(1)
UM
Undisclosed Manufacturer #2
Jan 05, 2024

** ** ** ***** **** * non-starter *****/****** *** ****** ******* ****** has ******** ******* ************** *** ****** ************. **** ** I *******?

Avatar
James Mifsud
Jan 05, 2024
Atlas Technologies Australia

*** **’* ***,

* *** ** ****** **** **** that **** ********* **** ** **** phone, **** *** ****** ******, ******, KS, ***************, ******* ****** ****

** ** * ******** *** ** roll *** ***** ******, *** ******** of ***** ** ******* *** ****** use ** *** ** ********* ******** cars.

UI
Undisclosed Integrator #3
Jan 08, 2024

*. ****** ****** ** ******. ******* it **** ******* *** **** ****** infrastructure ** ***** ****** ** * company ***** ***** ********* ***** ****** today *** ** **** ** ***** be * ********/************* ******.

*. ** ***** ******** *** *** actually ******* ** *** ***** *** experience *** ******* ***** *** ******* to ****** **** ********.

(2)