VMS Upgrade Comparison

Author: Sarit Williams, Published on Oct 22, 2013

Which VMS offers the best way to upgrade VMS software versions? Who makes it simple and automated and who forces you to figure it out on your own?

In this report, we answer these questions, examining the upgrade capabilities for Avigilon, Exacq, Genetec, Milestone, Network Optix/Digital Watchdog and VideoInsight.

We answer the following questions:

  1. How are end users notified of new versions, if at all?
  2. Does each server have to be update individually or all servers at once?
  3. What about Clients upgrade process?

Key differentiators:

We discovered the following top differentiators:

  • New Release Notification: Some automatically notified users upon logging in to the VMS client, one let you check from within the VMS client while others were completely manual.
  • Multi Server Updates: Only 2 VMSes offered the ability to update multiple servers at once, the rest require each server to be updated manually- time consuming and inefficient.
  • Client Update: Some VMSes notified the client when the server was updated, and others expected users to check manually for latest versions.

***** *** ****** *** **** *** ** ******* *** ******** versions? *** ***** ** ****** *** ********* *** *** ****** you ** ****** ** *** ** **** ***?

** **** ******, ** ****** ***** *********, ********* *** ******* capabilities *** ********, *****, *******, *********, ******* *****/******* ******** *** VideoInsight.

** ****** *** ********* *********:

  1. *** *** *** ***** ******** ** *** ********, ** ** all?
  2. **** **** ****** **** ** ** ****** ************ ** *** servers ** ****?
  3. **** ***** ******* ******* *******?

Key ***************:

** ********** *** ********* *** ***************:

  • *** ******* ************:**** ************* ******** ***** **** ******* ** ** *** *** client, *** *** *** ***** **** ****** *** *** ****** while ****** **** ********** ******.
  • ***** ****** *******:**** * ***** ******* *** ******* ** ****** ******** ******* at ****, *** **** ******* **** ****** ** ** ******* manually- **** ********* *** ***********.
  • ****** ******:**** ***** ******** *** ****** **** *** ****** *** *******, and ****** ******** ***** ** ***** ******** *** ****** ********.

[***************]

Key ********

******** ******** * ********* *************** **** ********* *** '****' **** the '*****' ** *** ****** *******, *********:

  • *** ******* ************:******* *****/******* ******** ****** * ***-** ************ **** **** *** client *** ******** **** * *** ******* *** *********. ***** allowed *** ******** ****** *** *** ******. ********, *******, *********, and ************ ******** ******** ******** ****** **** ***** *** ************* periodically.
  • ***** ****** *******:******* *** ********* ******* *********** *******.*******'******* ******* **** **** ******* ** *** ******* *** ******* at ****, ***** *********'****-** *********** ****** *** *******. *****, ******* *****/******* ********, ********, *** Video ******* ******** **** ****** *** ****** ** ** ******* individually.
  • ****** ******:******* ****** *** ************* ** **** ** *** ******* *************. Network *****/******* ******** ****** (*** ***-**) *** *** **** ************* of *** ****** ******** **** ** *** ****** ** ***** on ** ***** *******. ***** ******** ***** ** ******** ***** (via ******** **** ** ******) *** *******. ********, ********* *** VideoInsight **** ************* ****** ****** ***** ** ***** ******* ** older **** *** ****** *******. ******** *** ***** ******* ************* run *** ********* ***** ********* ******** ***** ** * ***** directory *** ******** ** ** ******* ****.

Manufacturer ***************

********

  • *** ******* ************: ****** ******* ** ******, ******** ******** ***** Support ****. ******** **** ***** ********** ****** *** ******* **** notices.
  • *****-****** *******: **** ****** **** ** ******* **********.
  • ****** *******: **** ** ***** ******* ****** ******** ** * newer *******, ** **** ****** *** ****** *** ****** ** automatically *******.

*******, *** ********* *********** * ** * ********, *** ********* ********** *** ******** *******.

******** **** **** ******** ******** ** *** ** ***** *** cameras **** **** ****** ******.

*****

  • *** ******* ************: ***** ******** (*** ******** **** ** ******) for * ***** *******.
  • *****-****** *******: **** ****** **** ** ******* **********.
  • ****** *******: ****** **** ***** (*** ******** ****) *** ****** manually

**** *** **** ** ******* *** ****** ******* ** ************* downloaded *** ******** *** *** **** ** ***** ************.

*******

  • *** ******* ************: ***** ******** ** ********* ******** *** ******* *****.
  • *****-****** *******: ****** ******** **** ****** **************** *** ** ****** ** **** ******* *** ******* *** the ***** ************* **** *** ********** *******.
  • ****** *******: *** ** ****** ** ************* ** ********* **********

*********** ******* ******** ******** **** ************. **** **** ******* ******* calling **** ******* ** ****** * ****** ******** ****.

*********

  • *** ******* ************: **** ******* ***** ** ***** ** **********. Otherwise, ******** ***** ** ***** *** **** *** ****** ******* manually.
  • *****-****** *******: ****** * ******* ************* ********** ************* ****** ************** ** ****** *** ******* *** **** ***** updates ** *** ******* ** ****, ***** ****** **** *** keeping ******* *******.
  • ****** *******: **** ** ***** ******* ****** ******** ** ** upgraded ******, ** **** ****** ****** **** * ***** **** to * ********* **** *** *** ****** ******* *** ****** installation.

********* *** ******* ******* ************* ********* *** ***** ** ****** updates ** ***** *********** *** ************ ******** ** ******* *** assimilation ******* ** ***** *********.

Network *****/******* ********

  • *** ******* ************: ******** **** ***-** ** *** ******* **** as **** ** ****** ** ********
  • *****-****** *******: **** ****** **** ** ******* **********.
  • ****** *******: ***** **** ** ***-** ** ******** *** ******* latest.

******** *** **** ** ******** ** ***** ******** *** **** to ****** *** **** ** * *******, ****** ****** ******* and *******.

Video *******

  • *** ******* ************: ***** ******* ******** *** * ****** *******. Moreover, **** ***** ********** **** **** ***** ********* **** *********.
  • *****-****** *******: **** ****** **** ** ******* **********.
  • ****** *******: **** ** ***** ******* ****** ******** ** ** upgraded ******, ** **** ****** *** **** *** ************* ******* the ******* ******.

******** ******** * ********* ******* ******** *** **** ** **** its ******* *** *****, ********** ******* ***** ***'* * ***** consistent ******* ********.

Client/Server ******* *********

*** ****** ******** ***** *** ********** ******* *** ******* **** different ********. *********, **** **** **** *** ***** ******** **** be ******** ** ***********. *******, ***** *****, *** ********** **** be ******. ******* ** ****, ** ******* ********* **** ***'* VMS ************ ** ************* ****** *** ************ *** ***'* ******** versions ****.

Comments (7)

So only with Avigilon you have to pay for upgrade ?

The issue here is that it is manual and not backwards compatible between 5 and 4. As the focus of this report is upgrades, the process involved and the backwards compatibility are important components.

for Genetec upgrade you must have a valid SMA which must be payed per year.

"Milestone has decided against automatically notifying end users of latest updates to allow integrators and distribution channels to dictate the assimilation process to their customers."

Wouldn't an end user prefer to retain the choice of whether or not to be notified (register or not), instead of being completely dependent on the integrator/distributor?

An end user could ask to be added to the Milestone Newsletter if they wanted to though that would be bypassing the integrator in this case. I could make a case for both: on one hand the integrator may want to preview the latest to ensure there aren't any issues before mass updates, whereas an end user may simply upgrade immediately and have unexpected consequences the integrator would now have to support.

Sarit,

Why has NUUO not been a part of any of these tests?? Did I miss something somewhere??

Thank you kindly

Hello Alon,

As we previously published our Testing Plan for the remainder of 2013, we explained that we cannot, realistically, evaluate all VMSes for each of the basic features for each report. However, we are nearing the final reviews of the basic feature sets and sometime early-mid next year we will begin reviewing individual VMSes in depth.

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