VMS Upgrade Comparison

Author: Sarit Williams, Published on Oct 22, 2013

Which VMS offers the best way to upgrade VMS software versions? Who makes it simple and automated and who forces you to figure it out on your own?

In this report, we answer these questions, examining the upgrade capabilities for Avigilon, Exacq, Genetec, Milestone, Network Optix/Digital Watchdog and VideoInsight.

We answer the following questions:

  1. How are end users notified of new versions, if at all?
  2. Does each server have to be update individually or all servers at once?
  3. What about Clients upgrade process?

Key differentiators:

We discovered the following top differentiators:

  • New Release Notification: Some automatically notified users upon logging in to the VMS client, one let you check from within the VMS client while others were completely manual.
  • Multi Server Updates: Only 2 VMSes offered the ability to update multiple servers at once, the rest require each server to be updated manually- time consuming and inefficient.
  • Client Update: Some VMSes notified the client when the server was updated, and others expected users to check manually for latest versions.

***** *** ****** *** **** *** ** ******* *** ******** versions? *** ***** ** ****** *** ********* *** *** ****** you ** ****** ** *** ** **** ***?

** **** ******, ** ****** ***** *********, ********* *** ******* ************ for ********, *****, *******, *********, ******* *****/******* ******** *** ************.

** ****** *** ********* *********:

  1. *** *** *** ***** ******** ** *** ********, ** ** all?
  2. **** **** ****** **** ** ** ****** ************ ** *** servers ** ****?
  3. **** ***** ******* ******* *******?

Key ***************:

** ********** *** ********* *** ***************:

  • *** ******* ************: **** ************* ******** ***** **** ******* ** ** *** *** client, *** *** *** ***** **** ****** *** *** ****** while ****** **** ********** ******.
  • ***** ****** *******: **** * ***** ******* *** ******* ** ****** ******** ******* at ****, *** **** ******* **** ****** ** ** ******* manually- **** ********* *** ***********.
  • ****** ******: **** ***** ******** *** ****** **** *** ****** *** *******, *** others ******** ***** ** ***** ******** *** ****** ********.

[***************]

Key ********

******** ******** * ********* *************** **** ********* *** '****' **** the '*****' ** *** ****** *******, *********:

  • *** ******* ************: ******* *****/******* ******** ****** * ***-** ************ **** **** *** client *** ******** **** * *** ******* *** *********. ***** allowed *** ******** ****** *** *** ******. ********, *******, *********, and ************ ******** ******** ******** ****** **** ***** *** ************* periodically.
  • ***** ****** *******: ******* *** ********* ******* *********** *******. *******'******* ******* **** **** ******* ** *** ******* *** ******* at ****, ***** *********'* ***-** ******* **** ****** *** *******. *****, ******* *****/******* ********, ********, *** Video ******* ******** **** ****** *** ****** ** ** ******* individually.
  • ****** ******: ******* ****** *** ************* ** **** ** *** ******* *************. Network *****/******* ******** ****** (*** ***-**) *** *** **** ************* of *** ****** ******** **** ** *** ****** ** ***** on ** ***** *******. ***** ******** ***** ** ******** ***** (*** embedded **** ** ******) *** *******. ********, ********* *** ************ will ************* ****** ****** ***** ** ***** ******* ** ***** than *** ****** *******. ******** *** ***** ******* ************* *** *** installer ***** ********* ******** ***** ** * ***** ********* *** clicking ** ** ******* ****.

Manufacturer ***************

********

  • *** ******* ************: ****** ******* ** ******, ******** ******** ***** ******* site. ******** **** ***** ********** ****** *** ******* **** *******.
  • *****-****** *******: **** ****** **** ** ******* **********.
  • ****** *******: **** ** ***** ******* ****** ******** ** * newer *******, ** **** ****** *** ****** *** ****** ** automatically *******.

*******, *** ********* *********** * ** * ********, *** ********* ********** *** ******** *******.

******** **** **** ******** ******** ** *** ** ***** *** cameras **** **** ****** ******.

*****

  • *** ******* ************: ***** ******** (*** ******** **** ** ******) for * ***** *******.
  • *****-****** *******: **** ****** **** ** ******* **********.
  • ****** *******: ****** **** ***** (*** ******** ****) *** ****** manually

**** *** **** ** ******* *** ****** ******* ** ************* downloaded *** ******** *** *** **** ** ***** ************.

*******

  • *** ******* ************: ***** ******** ** ********* ******** *** ******* *****.
  • *****-****** *******: ****** * ******* **** ****** ************ **** *** ** ****** ** **** ******* *** ******* *** the ***** ************* **** *** ********** *******. 
  • ****** *******: *** ** ****** ** ************* ** ********* **********

*********** ******* ******** ******** **** ************. **** **** ******* ******* calling **** ******* ** ****** * ****** ******** ****.

*********

  • *** ******* ************: **** ******* ***** ** ***** ** **********. Otherwise, ******** ***** ** ***** *** **** *** ****** ******* manually.
  • *****-****** *******: ****** * ******* ***** ******** ********** ********* **** ****** ************** ** ****** *** ******* *** **** ***** updates ** *** ******* ** ****, ***** ****** **** *** keeping ******* *******.
  • ****** *******: **** ** ***** ******* ****** ******** ** ** upgraded ******, ** **** ****** ****** **** * ***** **** to * ********* **** *** *** ****** ******* *** ****** installation.

********* *** ******* ******* ************* ********* *** ***** ** ****** updates ** ***** *********** *** ************ ******** ** ******* *** assimilation ******* ** ***** *********.

Network *****/******* ********

  • *** ******* ************: ******** **** ***-** ** *** ******* **** as **** ** ****** ** ********
  • *****-****** *******: **** ****** **** ** ******* **********.
  • ****** *******: ***** **** ** ***-** ** ******** *** ******* latest.

******** *** **** ** ******** ** ***** ******** *** **** to ****** *** **** ** * *******, ****** ****** ******* and *******.

Video *******

  • *** ******* ************: ***** ******* ******** *** * ****** *******. Moreover, **** ***** *  ********* **** **** ***** ********* **** *********.
  • *****-****** *******: **** ****** **** ** ******* **********.
  • ****** *******: **** ** ***** ******* ****** ******** ** ** ******** server, ** **** ****** *** **** *** ************* ******* *** updated ******.

******** ******** * ********* ******* ******** *** **** ** **** its ******* *** *****, ********** ******* ***** ***'* * ***** consistent ******* ********. 

Client/Server ******* *********

*** ****** ******** ***** *** ********** ******* *** ******* **** different ********. *********, **** **** **** *** ***** ******** **** be ******** ** ***********. *******, ***** *****, *** ********** **** be ******. ******* ** ****, ** ******* ********* **** ***'* VMS ************ ** ************* ****** *** ************ *** ***'* ******** versions ****.

Comments (7)

So only with Avigilon you have to pay for upgrade ?

The issue here is that it is manual and not backwards compatible between 5 and 4. As the focus of this report is upgrades, the process involved and the backwards compatibility are important components.

for Genetec upgrade you must have a valid SMA which must be payed per year.

"Milestone has decided against automatically notifying end users of latest updates to allow integrators and distribution channels to dictate the assimilation process to their customers."

Wouldn't an end user prefer to retain the choice of whether or not to be notified (register or not), instead of being completely dependent on the integrator/distributor?

An end user could ask to be added to the Milestone Newsletter if they wanted to though that would be bypassing the integrator in this case. I could make a case for both: on one hand the integrator may want to preview the latest to ensure there aren't any issues before mass updates, whereas an end user may simply upgrade immediately and have unexpected consequences the integrator would now have to support.

Sarit,

Why has NUUO not been a part of any of these tests?? Did I miss something somewhere??

Thank you kindly

Hello Alon,

As we previously published our Testing Plan for the remainder of 2013, we explained that we cannot, realistically, evaluate all VMSes for each of the basic features for each report. However, we are nearing the final reviews of the basic feature sets and sometime early-mid next year we will begin reviewing individual VMSes in depth.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Magos Radar Company Profile on Nov 12, 2018
Magos America General Manager Yaron Zussman admits when he first came across Magos, he asked himself: "What's innovative about radar?" Be that as...
Axis 2N Intercom Tested on Nov 08, 2018
Axis expanded its video intercom business buying Czech-based 2N in 2016. Despite competing against owner Axis' intercoms, 2N recently registered as...
Dahua Dual Imager Dome Camera Tested (HDBW4231FN-E2-M) on Nov 07, 2018
Dahua has introduced a dual-imager dome model, the HDBW4231FN-E2-M, with two independently positionable sensors including integrated IR, not found...
Avigilon Opens Up Analytics And Cameras on Nov 06, 2018
Avigilon is opening up. The company historically famous for advocating its own end-to-end solutions and making it harder for 3rd parties to...
Winter 2019 IP Networking Course on Nov 05, 2018
This is the only networking course designed specifically for video surveillance professionals.  Lots of network training exists but none of it...
Worst Products on Nov 03, 2018
Security integrators periodically report on their favorite and worst products to IPVM. These are known integrators who IPVM pays to answer surveys....
Unisight Company Profile on Nov 01, 2018
Hikvision's largest US OEM, LTS has started to carry Unisight, whose products (shown below) look a lot like Hikvision's rival Dahua: Who is...
VMS Camera Management Shootout - Avigilon, Dahua, Exacq, Genetec, Hanwha, Hikvision, Milestone, Network Optix on Oct 29, 2018
Camera setup, configuration and maintenance are the most common tasks when managing a surveillance system. Who does it best and worst? Who offers...
Axxon Face Search Tested on Oct 26, 2018
AxxonSoft has brought facial recognition to their Axxon Next VMS for free with the simply named Face Search, claiming to allow users to find...
Exacq Co-Founders Return, Start Qumulex on Oct 24, 2018
Exacq co-founders Dan Rittman, Tom Buckley, and David Underwood are back, starting up Qumulex. In 2000, they sold Integral to Andover...

Most Recent Industry Reports

'Sticker' Surveillance Camera Developed (CSEM Witness) on Nov 16, 2018
The Swiss Center for Electronics and Microtechnology (CSEM) has announced what it calls the: world’s first fully autonomous camera that can be...
ISC East 2018 Mini-Show Final Report on Nov 16, 2018
This is our second (updated) and final show report from ISC East. ISC East, by its own admission, is not a national or international show, billed...
Facial Detection Tested on Nov 16, 2018
Facial detection and recognition are increasingly offered by video surveillance manufacturers. Facial detection detects faces in an image/video...
Throughtek P2P/Cloud Solution Profile on Nov 15, 2018
Many IoT manufacturers either do not have the capabilities or the interest to develop their own cloud management software for their devices....
ASIS Offering Custom Research For Manufacturers on Nov 15, 2018
Manufacturers often want to know what industry people think about trends and, in particular, the segments and product they offer.  ASIS and its...
Hikvision Silent on "Bad Architectural Practices" Cybersecurity Report on Nov 14, 2018
A 'significant vulnerability was found in Hikvision cameras' by VDOO, a startup cybersecurity specialist. Hikvision has fixed the specific...
French Government Threatens School with $1.7M Fine For “Excessive Video Surveillance” on Nov 14, 2018
The French government has notified a high-profile Paris coding academy that it risks a fine of up to 1.5 million euros (about $1.7m) if it...
Integrator Credit Card Alternative Divvy on Nov 13, 2018
Most security integrators are small businesses but large enough that they have various employees that need to be able to expense various charges as...
Directory of Video Intercoms on Nov 13, 2018
Video Intercoms, also known as Video Door-Phones or Video Entry Systems, have been growing in the past decade as more and more IP camera...
Beware Amazon Go Store Hype (Tested) on Nov 13, 2018
IPVM's trip to and testing of Amazon Go's San Francisco store shows a number of significant operational and economic issues that undermine the...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact