VMS Upgrade Comparison

Author: Sarit Williams, Published on Oct 22, 2013

Which VMS offers the best way to upgrade VMS software versions? Who makes it simple and automated and who forces you to figure it out on your own?

In this report, we answer these questions, examining the upgrade capabilities for Avigilon, Exacq, Genetec, Milestone, Network Optix/Digital Watchdog and VideoInsight.

We answer the following questions:

  1. How are end users notified of new versions, if at all?
  2. Does each server have to be update individually or all servers at once?
  3. What about Clients upgrade process?

Key differentiators:

We discovered the following top differentiators:

  • New Release Notification: Some automatically notified users upon logging in to the VMS client, one let you check from within the VMS client while others were completely manual.
  • Multi Server Updates: Only 2 VMSes offered the ability to update multiple servers at once, the rest require each server to be updated manually- time consuming and inefficient.
  • Client Update: Some VMSes notified the client when the server was updated, and others expected users to check manually for latest versions.

***** *** ****** *** **** *** ** ******* *** ******** versions? *** ***** ** ****** *** ********* *** *** ****** you ** ****** ** *** ** **** ***?

** **** ******, ** ****** ***** *********, ********* *** ******* ************ for ********, *****, *******, *********, ******* *****/******* ******** *** ************.

** ****** *** ********* *********:

  1. *** *** *** ***** ******** ** *** ********, ** ** all?
  2. **** **** ****** **** ** ** ****** ************ ** *** servers ** ****?
  3. **** ***** ******* ******* *******?

Key ***************:

** ********** *** ********* *** ***************:

  • *** ******* ************: **** ************* ******** ***** **** ******* ** ** *** *** client, *** *** *** ***** **** ****** *** *** ****** while ****** **** ********** ******.
  • ***** ****** *******: **** * ***** ******* *** ******* ** ****** ******** ******* at ****, *** **** ******* **** ****** ** ** ******* manually- **** ********* *** ***********.
  • ****** ******: **** ***** ******** *** ****** **** *** ****** *** *******, *** others ******** ***** ** ***** ******** *** ****** ********.

[***************]

Key ********

******** ******** * ********* *************** **** ********* *** '****' **** the '*****' ** *** ****** *******, *********:

  • *** ******* ************: ******* *****/******* ******** ****** * ***-** ************ **** **** *** client *** ******** **** * *** ******* *** *********. ***** allowed *** ******** ****** *** *** ******. ********, *******, *********, and ************ ******** ******** ******** ****** **** ***** *** ************* periodically.
  • ***** ****** *******: ******* *** ********* ******* *********** *******. *******'******* ******* **** **** ******* ** *** ******* *** ******* at ****, ***** *********'* ***-** ******* **** ****** *** *******. *****, ******* *****/******* ********, ********, *** Video ******* ******** **** ****** *** ****** ** ** ******* individually.
  • ****** ******: ******* ****** *** ************* ** **** ** *** ******* *************. Network *****/******* ******** ****** (*** ***-**) *** *** **** ************* of *** ****** ******** **** ** *** ****** ** ***** on ** ***** *******. ***** ******** ***** ** ******** ***** (*** embedded **** ** ******) *** *******. ********, ********* *** ************ will ************* ****** ****** ***** ** ***** ******* ** ***** than *** ****** *******. ******** *** ***** ******* ************* *** *** installer ***** ********* ******** ***** ** * ***** ********* *** clicking ** ** ******* ****.

Manufacturer ***************

********

  • *** ******* ************: ****** ******* ** ******, ******** ******** ***** ******* site. ******** **** ***** ********** ****** *** ******* **** *******.
  • *****-****** *******: **** ****** **** ** ******* **********.
  • ****** *******: **** ** ***** ******* ****** ******** ** * newer *******, ** **** ****** *** ****** *** ****** ** automatically *******.

*******, *** ********* *********** * ** * ********, *** ********* ********** *** ******** *******.

******** **** **** ******** ******** ** *** ** ***** *** cameras **** **** ****** ******.

*****

  • *** ******* ************: ***** ******** (*** ******** **** ** ******) for * ***** *******.
  • *****-****** *******: **** ****** **** ** ******* **********.
  • ****** *******: ****** **** ***** (*** ******** ****) *** ****** manually

**** *** **** ** ******* *** ****** ******* ** ************* downloaded *** ******** *** *** **** ** ***** ************.

*******

  • *** ******* ************: ***** ******** ** ********* ******** *** ******* *****.
  • *****-****** *******: ****** * ******* **** ****** ************ **** *** ** ****** ** **** ******* *** ******* *** the ***** ************* **** *** ********** *******. 
  • ****** *******: *** ** ****** ** ************* ** ********* **********

*********** ******* ******** ******** **** ************. **** **** ******* ******* calling **** ******* ** ****** * ****** ******** ****.

*********

  • *** ******* ************: **** ******* ***** ** ***** ** **********. Otherwise, ******** ***** ** ***** *** **** *** ****** ******* manually.
  • *****-****** *******: ****** * ******* ***** ******** ********** ********* **** ****** ************** ** ****** *** ******* *** **** ***** updates ** *** ******* ** ****, ***** ****** **** *** keeping ******* *******.
  • ****** *******: **** ** ***** ******* ****** ******** ** ** upgraded ******, ** **** ****** ****** **** * ***** **** to * ********* **** *** *** ****** ******* *** ****** installation.

********* *** ******* ******* ************* ********* *** ***** ** ****** updates ** ***** *********** *** ************ ******** ** ******* *** assimilation ******* ** ***** *********.

Network *****/******* ********

  • *** ******* ************: ******** **** ***-** ** *** ******* **** as **** ** ****** ** ********
  • *****-****** *******: **** ****** **** ** ******* **********.
  • ****** *******: ***** **** ** ***-** ** ******** *** ******* latest.

******** *** **** ** ******** ** ***** ******** *** **** to ****** *** **** ** * *******, ****** ****** ******* and *******.

Video *******

  • *** ******* ************: ***** ******* ******** *** * ****** *******. Moreover, **** ***** *  ********* **** **** ***** ********* **** *********.
  • *****-****** *******: **** ****** **** ** ******* **********.
  • ****** *******: **** ** ***** ******* ****** ******** ** ** ******** server, ** **** ****** *** **** *** ************* ******* *** updated ******.

******** ******** * ********* ******* ******** *** **** ** **** its ******* *** *****, ********** ******* ***** ***'* * ***** consistent ******* ********. 

Client/Server ******* *********

*** ****** ******** ***** *** ********** ******* *** ******* **** different ********. *********, **** **** **** *** ***** ******** **** be ******** ** ***********. *******, ***** *****, *** ********** **** be ******. ******* ** ****, ** ******* ********* **** ***'* VMS ************ ** ************* ****** *** ************ *** ***'* ******** versions ****.

Comments (7)

So only with Avigilon you have to pay for upgrade ?

The issue here is that it is manual and not backwards compatible between 5 and 4. As the focus of this report is upgrades, the process involved and the backwards compatibility are important components.

for Genetec upgrade you must have a valid SMA which must be payed per year.

"Milestone has decided against automatically notifying end users of latest updates to allow integrators and distribution channels to dictate the assimilation process to their customers."

Wouldn't an end user prefer to retain the choice of whether or not to be notified (register or not), instead of being completely dependent on the integrator/distributor?

An end user could ask to be added to the Milestone Newsletter if they wanted to though that would be bypassing the integrator in this case. I could make a case for both: on one hand the integrator may want to preview the latest to ensure there aren't any issues before mass updates, whereas an end user may simply upgrade immediately and have unexpected consequences the integrator would now have to support.

Sarit,

Why has NUUO not been a part of any of these tests?? Did I miss something somewhere??

Thank you kindly

Hello Alon,

As we previously published our Testing Plan for the remainder of 2013, we explained that we cannot, realistically, evaluate all VMSes for each of the basic features for each report. However, we are nearing the final reviews of the basic feature sets and sometime early-mid next year we will begin reviewing individual VMSes in depth.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Avigilon 'Blue' Cloud Entry Examined on Sep 19, 2017
Avigilon is moving to the cloud. The company announced their Avigilon Blue platform, designed to be a web-managed surveillance system, utilizing...
September IP Networking Course on Sep 14, 2017
LAST Chance - Registration is ending. Register now. This is the only networking course designed specifically for video surveillance professionals...
Genetec Launches Community Connect Examined on Sep 14, 2017
Genetec has done best in large-scale, enterprise systems and relatively worse in smaller systems such as SMB. Now, Genetec is launching...
Geovision Doorstation Tested (CS1320) on Sep 12, 2017
Geovision has released the GV-CS1320 door station, priced at a fraction of others, with additional bells and whistles like a built in card reader,...
Axis vs Sony Super Size Shootout (Q1659 vs SNC-VB770) on Sep 11, 2017
Super low light, super sized sensor cameras are a growing trend. In the past year, 2 of the most notable entrants for these IP cameras have been...
Low Cost, Low-End Competitors Challenge SMB Surveillance Market on Sep 01, 2017
SMB video surveillance systems are a tough market. From IPVM's new survey results of 135 integrator responses, we have identified the key...
DoorBird D101 Tested Vs Ring and Axis on Sep 01, 2017
Video doorbells are a big growth market, with Ring, in particular gaining a lot of attention on the consumer side and Axis making a push on the...
Favorite SMB Recorder Manufacturers 2017 on Aug 28, 2017
Low cost cameras have been a major force in the small to medium business (SMB) market (as our 2015 SMB favorites and 2017 SMB camera favorites)...
Hikvision VMS Password Recovery Vulnerability on Aug 28, 2017
Hikvision iVMS-4200 suffers from a vulnerability that allows anyone local, without authentication, to generate a code that Hikvision will respond...
FLIR Restructures Security Division on Aug 22, 2017
FLIR's goal was once to have a single end-to-end security solution. However, FLIR's Security business unit has been struggling, with several areas...

Most Recent Industry Reports

Genetec Launches Cloud Access Control (Synergis SaaS) on Sep 21, 2017
Genetec's cloud everything expansion continues, with their announcement of Synergis SaaS edition, joining their cloud video offering Stratocast,...
Genetec CEO Warns Against Insider Threats on Sep 21, 2017
With Dahua and Hikvision cybersecurity issues becoming indisputable, a new counter has emerged. Just put them behind a firewall, buy cheap...
Automatic Door Operators For Access Tutorial on Sep 20, 2017
Opening and closing doors might sound simple, but it takes a high-tech piece of door hardware to pull it off. Integrating automatic door operators...
'Clowns' Allege Ubiquiti 'Completely Fraudulent' on Sep 20, 2017
A short seller has alleged Ubiquiti is 'completely fraudulent'. Ubiquiti's CEO has responded calling them 'clowns'. Here is the short...
Avigilon 'Blue' Cloud Entry Examined on Sep 19, 2017
Avigilon is moving to the cloud. The company announced their Avigilon Blue platform, designed to be a web-managed surveillance system, utilizing...
HID Buys Mercury Security on Sep 19, 2017
One of the biggest access control deals in years. Mercury Security, the most widely used access hardware OEM, and partner to 20+ manufacturers,...
Hikvision Backdoor Exploit on Sep 18, 2017
Full disclosure to the Hikvision backdoor has been released, allowing easy exploit of vulnerable Hikvision IP cameras. As the researcher, Monte...
Avigilon Touting 'Made In America' on Sep 18, 2017
Canadian manufacturer Avigilon, who completed a US manufacturing facility in 2015, is now running a marketing campaign touting 'Made In America',...
Cloud Guy Prints Book, Misses Irony on Sep 15, 2017
On-premise security systems are dead. But $75 print books are alive and well. Such are the lessons from Brivo's CEO new book "The Five...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact