The Verkademy - The Controversial Program Driving Verkada's Sales Machine
For years, Verkada's insatiable appetite for growth has meant they could not hire salespeople fast enough.
Starting from hiring football players from a wealthy SF Bay Area suburb, Verkada created its "Verkademy" to build what it calls the "next generation of sales talent."
Is the Verkademy a great opportunity for talented young people with minimal sales experience to succeed while growing Verkada?
Or is the Verkademy a grueling program that leaves recruits in tears and end users furious about incessant cold calls?
Or is it both?
In this report, we examine perspectives from Verkada employees, including former managers and Verkademy recruits; comments posted recently to online forums; and Verkada’s responses to IPVM about the program’s benefits for both the company and trainees.
Executive *******
******* ******** ********* ********, *** *** primarily ****** ******* ********* ** ***** in ***** *******, ** ********* * "short ********* ****" **** * ****-******* Account ********* ****. ** **** *** disclose ** ************ ******* *********/********* *** ******* *** ******** ** ********* *** promotions *** *** **********. *********** *** do *** ****** * ********* ***** six ****** *** *****.****** ***** *****, * *********** ********** of ******** **** *** ****** ******* of **************** ** ******* **** *** simply ***** ***.
*** ******* **** ***** **% ** Verkademy ************ *** ** **** ****** of ********* ********** ** ******* ********** and **** ** ******* ******** ** the ******* ****. *******, ****** ******* employees **** **** *** ********** ****** significantly **** ****** ** ******, *** at ***** *** ****** ******* *** success ***** ** **** **%-**%.
*** ********, *** *************** *********** ** *** *******’* *** Mateo, ********** ****** **** ** **** one ****** *** ** ***** *-****** recruitment ***** ***** ** **** * permanent ****-**** *** (* ******* **** of **%). * ****** ******** ** Verkada’s ****** ****** **** ** **** only * ** * ******** **** in *********, ****-**** ******* ********* ***** a **** ***** ********* *** ******* (success **** ** **%).
*********, *** ******** **** **** ***** – ********* ** ***** *** *** – **** ************* **** **** ****-******* Verkada ***** *********, *** *** ******** to ****** ******** ********* *** ******** information ** ***** ******** *******. *** program ** “******,” ******** ****** ********* told ****.
"********** *** ******** ** ******* ***** full *** *** ** **** ** learning ******* ******** ** ***** *** time *** ** *** *******," *** former ****** ******** ****. "** [********* Account **********] *** *** ****** **** script **** *** ****, **** ***** fail **** ******."
******* ** ************ ***** ** ****** ******* ******* themes ** *** ******** ****** **** IPVM. "** ***** *** **** **** churn *** **** ******* **** ** find *** *** **********,"* ****** **** **** ** * comment.
******* *** ******* ** *** ***** term **** * "***** *** ****" program, ******** ** ** ****-**** ***** recruits ** ******. *** ******* ******** may **** ******* ********. ****** ****** managers **** **** **** *** **** Verkademy ********* **** ** ********** ***** account ********** *** *** *** ** through *** *******.
*** ***** *** ********* ** *** approach.******** *** ****** *** ******** ******* and *** *** ******* *********, ****-**** positions **** ******, ***** ***** ******** publicly ** **** ***** ********* ********, and ****** *** *******'* ******* ** attract ****** **********. ** ******* ******** of ******** **** *********** ********* ********* who *** ********* **** *** **** again ** ****** ***********.
**** ****** ************ ********** ** **** that **** ********* ****, **** ***** numbers, *** *********** **** ******* ** stress *** ******* ** ****** **** were ** * ***** **** ***********. One **** ****:
*** ****** * **** ******* ****** I *** ***** ** **** **** complex **** ** '***************'. * *** one ** ***top ********** ** *** ******* and gradually became burnt *** ******** *** ********** because of the impossible demands of the job. [Emphasis Added.]
**********
- ***** *** *******? "***** ******** * Worked ****" *** "******** ****** ****** On * ***** *****"
- *** **** ** ***** *** ** Sell *** ******* ***, ** *** Verkademy
- "********, ****, *** **********" - ******* Sales ********* *** *****
- ****: ******* ***** **,***+ *********** ****** to ** ****** *********
Verkademy ********
******* ** ****, ********* ** * 6-month ******* “******* ** ****-***** ***** Associates **** ***** ***** ***-****** ******* Executives,” *** ******* ******** ** **** ******* ** ********. *** ********* ***** ** *** range ** “************* $**,***-$**,*** *** ****,” according ** *** *******.
******* ********** **** ** *** *****, **********, *** ** ********* ******* ********* position ***** *** **** ****** *****.
*** ******* *** ******** ** “******* a ******* ******” *** ******* ****** college *********, ********* ** **** **** ****** ****** *** *******.
** *** ****** ****, * ******** manager ****:
*********focuses ** *** **************: (*.) *********** ****** & ********** the ****, (**.) ******** ***** *** Different ******** & *********, (***.) ************ Overcoming **********, (**.) ******** **** *** Accounts *** (*.)Verkada’s ** ********. ** *** ************ *****,we’ll ******** ** **** ** ** *** ******* ** ******* ** *** *********** ** ********* *********. [******** *****.]
************’ “****** *********** *************,” ******* ******** manager **** ** *** ****.
***% ** ********* ************ *** ***** quota ****** *** ***** ******, *** 93% ** **** ******** ******** *****. The ***** ***** ** ****70% ** ***** ************ ***** *** * *** ***** ** ***** ** *** ******* ***** ************.*******, ** *** **** **** ** the *** *** ******* *********** ** the *******, *** **** *** **** many, ** *** ***, *** ********* graduates. [******** *****.]
* ******* ************ **** ** ** September **** **** *** ******* ** “******** *** *****-****** *********** **** ** exploring *****.” *********** ***** ** ** June/July *** *******/********, ***** ******* ***********, the ************ ****.
*** ******* ** “***********” **** ******** about *** ********** *** ******* ****, as **** ** *** ********** ** "attrition," *** ************ ****.
We ********** some participants may choose alternative career paths, leading to voluntary *********. Additionally, with performance assessments at three distinct phases in the program, we foresee further attrition. Nevertheless, around **% ** ********* *********, ** *******, ************ ********** **** ****-**** ******* ********* ***** **** **********.** *** *********** **** ************ ***** that ******. [******** *****.]
Stats ** ********* *********
********* ** * *********** **** ** Verkada's ******* ***** ************, **** ******** Sales ********* ********** ******* ~*** ****** have **** ******* *** *********:
- ~*** ******* ******* "********* ******* **********," presumably ***** ** *** *******
- ~*** **** *** ***** ******* *********, generally ******** *** ** *** ********* into ****-**** *********
- ~*** **** *** ** ****** **** at *******. **** ***** ** ******* they ****** ***, ****, ** ****** and **** ***** **** *******.
*****, ******* *** ******* *** ** 1,000 ***********, ***** *** ********, ******* that **** **** * ******* ****** came **** *** ********* ** *** in *** ********* *********.
Recruits’ ****** ***** *****
** ****, * ****** ******* *** joined ** ** ********* ******* ********* posted ** ******** **** *** *** part ** ***“********* */** ******.”*** ******** ** *** ******* ** “boot ****," *** **** *** *** “excited” ** ***** ** ** *******’* Austin ******.
********* ** *********** *******, *** ******* ********* **** ******* University ** *** ****.
A **** *-* ******
*** ****-********* ********* ************ ******* *********** to ********* ** ******* **** **** markedly **** ************ *** ******** ** the *******. * ****** ***************** ** ***. **, ****,***** *** ********,"**** *** **** ******. **** ** luck ********. **** *** *****, ***'* believe ***** ****":
Recruiters ***'* **** *** **** on how it is besides that it will be hard for 4-6 months. Daily ******* **** ** ****** ***+ **** *****, *,*** ******* ** ***** *** **** ******* ********* *******/*************. Depending if you get Corp or SLED, you'll have an easier time if you got assigned to SLED. They have test outs of product knowledge and sales cycle every week so you **** **** ** ********* **** ***** **** *** ******** ** ***** ** ****, if you fail you will have to retake it again next week and hold up your progress. [Emphasis Added.]
*** ****** *********** **** **** “**% ** ********* ****** ***** ** get *** ** **** ** **** have ******** *** ******* **** ***** metrics ** ****.”
** ***. **, ****, ******* **** recruit ******,"**** **** ** *********,"*** **** **** *** ********* *** role "** ** ********* ********* *** position ** ***** *** ******* **** commission *** *** ******** *****, *****, [or] ***** ****** **** *** *******."
**** **** **** *** *** ******* rate ** ********* *** *** ** AE ** **-**% **** ** ********* isguaranteed ** ** ***** **% — go ahead and ask your recruiter what the success rate of the program [promotion to account executive] has been over the last 1 or 2 years. Make sure they give you current ******* **** ******* ************. [Emphasis Added.]
******* **** ******* ** ********* ********* participants***** ********* ****** ** ******* ******, ***** ** ***** ** a******** ********** ********* *** *******.
** * **** ****** ****,* **** ***** ******* "****** *** any ********** **** ******* *** ** it ** * **** ***********," ********* to ***** *********.
******* **** ***** **** ******* ********, with *** **** ******* *** ******* a "****** **** *********** **** **** **** turnover ***** *** ***** ****** ***. Had * ***** ****** **** ***** and ** ******** **. **** ** saw ****** ******** **** *** *****."
Mass **** ******* *** ********
*** ************ *** **** ** *** of *******'* **** ******** ********* - mass **** ******* *** ******** ** a ***** *** ***** *** ******** security ************ ****.
** ******** **** ***,*** **** ***** made *** ***** ****** **** *** Verkademy, ***** ** ******* ** *** calls *** ***, ~*** ****** ** the *******, *** **+ ******** **** per *****. ** ******, **** * small ******** ** ***** ***** *** ever ******** ** **********, ** ******* of ******* **** ** *****, ****** have ****** **** **** ******* ** answer *** *****.
*** **** ** ***** *****-***** ***********, akin ** ***** ****** ******** **** decades ***, ** ** ******** ******** for ****** ******* ***********. ** **** on ******, *** ************ **** ** schedule * *** *** ****, ***** equates ** * ***** ** ******* 1,000 ********* ******** *** *****.
*******, **** ** *** ****, **** due ** ***** ******'* ************ *** the **** **** ******* *** ******* dialed **** ******** ** **** ***** to ****** *** **** ****** **** the **** *** *****.
2 ***** ** “**** ****”
* ****** ******* *** *** *** offered * ********* ******** **** **** that *** ******* *** ********** *** increased ***** ****** *****. *** *******, whose ******** ** *** *** ********** because **** **** *********** **** *******, said **** ******** ******** ******** **** managers ********** *** ******* *** **** surprised **** **** **** *** ******* an ******* ********* ****.
**** * *** ** * *********** in *** ******'* ********** ***** ***** up ******* * ****-**** ******* ********* job, *** ******* **** **. *** recruit *** **** ***** ** ******* technology ******* ***** ******* ** **** the ****-**** ******* ***** ********.
* ****** ****** ** ******* ********** who *** ******** **** *** *******, whose ******** ** *** **** *** disclosing ******* ** *********** ********, **** us ***** **** ******** ******* ** Verkademy *** **** ******* **** **** “just ** **** ******’* ***** *********.”
“* ********** ***** ****** ******* **** qualification ****** *** *** ** ********,” the ****** ******* ****. “**** ********** learned *** ** **** ****. **** had **…**** ****** ****** **** * lot ** *** [****-**** ******* **********].”
**** ************ **** “******” ******, *** former ******* ****. “*** *******, * hours ** *** ***** ****** *** can ***** *** ******…********* ** *** day, **** ***** **** *******.”
**** *****: “***** ***** ** ***** where * ***** ***** ****** ******* their *** **** ***** **** ***** just ** *** **** ****.”
Necessary **********
*********** **** ********* ******** **** ******* fresh *** ** ******* ** ********* early ** ***** *******, *** "**** time" ******** ******** **********, ******, ******* former ******* ******* *** *** ******** with *** ******* **** ****.
"*** **** ** ***** *** ** talk ** ********* ** * ************, articulate ******," *** ****** ******* **** IPVM. ****** *** "**** ****** ** get *** *** *****" ****'* **** to ******* ** *** *******, *** former ******* ****.
******* ***** ***** *** ***** *** cold ******* *** ***** **********. ******** is * **** ** *** *******'* culture. ** ********* ** ******* ******** Hans ********* ** ***** ******* ****** ******** ****, *** ******* ************ ***** ****** high ****** *** ******* ******** *** will **** ************.
"You'll **** ** **** ** *** ***'* **** ****"
********* *** **** ********** ***** *******'* sales ******* ** ********* ********* **** hard **** ** ******** ** ******* at *** *******, *** **** ******* that ****** *** **** ** **** standards ****** ** ****** *****.
* ******** ***** ************* ** ******* ****:
***, **'* **** ****, ********** ***-*** companies ***. **'* *** ******* ****** salespeople ***** ***** ******* ******* *** just *** ** *** ** ***. If *** **** ** **** ***** job, ** ** * ** **** start ** ***** ********** *** ***** taken * ******* ****** ** * public ******* ***** *** ***'* *** promoted *** *-** *****.I ******'* **** **** ** *** **** ** ******* ****** **** **** ** and and not get held to a quota. Simply put, you'll **** ** **** ** *** ***'* **** ** **** ****. [Emphasis Added.]
******* ******** ***** ************* ** ******* ****:
*** *** **** * ******* ****, but * ********** **** *** ******** to **** **** ** ** ***. I **** ***** ******* **** *** leveling ** ********* **** **** ******** else.What * ** ** **** ** ***** *** ******* ** ** **** *** ******, **** ****** ***, *** Maybe a good con to throw on here is the number of people who feel as if the company works for them. It's a business relationship - you must give, in order to get. Work ****, ** *** ***** ****** *** *** **** ** ********* ***** *** *** *******. Don't do the above, and you won't. The equation is really very simple. [Emphasis Added.]
** ********* ******* *************** ** ******* ****: "* **** *******" *** "**'*********** * *****, *** *** *** *********** *** your **** ****."
“Brutal” *******
* ****** ******** ** *******’* ****** office **** **** **** *** ******* first ***** *** ********* ******* ** that ****** ** ****. ******** **** paid *** ****** ** **** ***** own ********** *** *** ** “****** up ** ***** *** ********* ***** on ****** ** ***** ********** **** they *** ***,” *** ****** ******** said.
*** ** * ***** ** * participants, “**** *** *** ***** ** AE *****; *** **** ****** *** not ******** ** **** ***** ***** their ***** *** ******** ** ****,” the ****** ******** ****.
“*** *** ******* ** ******,” *** former ******** **** ****. “* ********* AAEs ******** ** * ******, ********* for ** ** ******** ** *** following *********, *** **** ** **** they *****’* **********. ***** ******** *** candidates."
Impact ** *******
********* ********* ******* **** ***** **** to ****-**** *** ******** ****** ******** them ****-**** *********. ***** ******* *** also ***** ******* ******* **** ******’* training *******, **** ** **** ****’* hired ** ******* **********.
*** *** ******* ***** ********* *** hiring **** **** ********* ***** ******** survive *** ******* *** *** ***** find ********** *** ** ****. **** risk ********* ** ******** *** **** they **** * **% ****** ** landing * ***, *** *** **** are ****** ** **%.
*** ***** ** ******* *** ******* may **** ******** *** ******** *** Verkada ** ** **** *** ***** enough ****-**** ******* **********.
**'* **** ************* ******* *** ******** industry's *** *** ******* ** ***** in *** ****'*. **** ******, *** Pharma *** ******* ***** *** **** programs **** *** ********* ******* ** Verkada.
** ****, ***** ***** ********** ** where ******* *** *** ****.
** ******** **'* **** ********* **** companies **** ****** *** **** *****'* bought **. ******** *****, *** **** couldn't ********* ***** ****, ** **** have "******* ***** **********," ********* **'* that **** *** ******** ********* ** new *************.
**** ***** **** **** ******** ***** is * ***** ** **** **** have ** **********.
****, ******* ** ****** *** *** industry *** *** ** *** ********* new ****** **** **. ********** ********* idea.
****, ******* ** ****** *** *** industry *** *** ** *** ********* new ****** **** **. ********** ********* idea.
*** ******** **** *** *** *** and ***** ****** *** ***** ******** into ** ***** ***.
*** **** ** **** ****** *** someone ***** **** * **** ** real ***** ********** -and ** *********** ****** *** ***** ***** - would ever subject themselves to how Verkada grinds the majority of their Verkadamy recruits up and spits them out.
******** ***** ***** ****** ** *** Security ***** **** ******* ***** **** ********* ******* ************* *** *** ********, ***.
*** *** ********* ******* ****** **** have **** ********* ********** ** *** industry. *** **** **** ***** ** selling ** **** ** **** *** and ******* ****** **** *** *******-**** contracts ** ********.
**** ******, *** ****** *** ******* sales *** **** ******** **** *** extremely ******* ** *******
*'** ******* ****** **** *** *** Wolf ** **** ******....
*'** **** ******* *** ****** ********/ Purdue ****** ******.
** ***** ** **** ***** * agree **** *** **** **** ***** is *** *** ** *** *****, it ************ *** *** *********** ******* problems.
*** **** ****** ** ** ****** those ******* ********, *.*. *** *********** of ********* *********** ** *** **** 1800s *** ***** *****.
*** ****, *** ****** **** **** advantage ** ******** ************, *** *** government *** ****** ****** ****** ** regulate *** ****** ****** **** **** the ******.
*'* ****** ******* *** ******* ****** you **** ** ****** **** *****. Something **** "* ***** ** ********** from *** ******** ******* ****** * table ******* ** *** ****** *** up ***** ** *** ********* ***"? :-) **** **** ********* ****** **** my **** **** * *** **** picture.
*'* ****** ******* *** ******* ******
**** *** *** ******** ****** * started ****:
**:* ***** ** * ****** ***** trainer **** * ***** ** ***** men ******* ********* ******** **** ******* around * ***** ********* ** ***
*********, *** ******** **** *** *********** custom ****, ****** *** *** ******, the ******* *******, *** *** ******* illustration, *** *****, *** **********... * don't ***** ******* *** ** *** those ***** ** ******* ************* ***.
*** ** *** *** ******* ********* pics ***'** **** ***** ******** **** like **** **** ***** ** * DC ****** ***********?
* ***** ******* ***** ** ******* to **** ****** *** **** **** specific ************, *.*. **** ****** ** above *** **** **** * ***** for "*********":
*** ****'* ****** ******:
*** * **** ******* *******:
*** *** ******* ***** ********* *** hiring **** **** ********* ***** ******** survive *** ******* *** *** ***** find ********** *** ** ****. **** risk ********* ** ******** *** **** they **** * **% ****** ** landing * ***, *** *** **** are ****** ** **%.
* ***'* ***** **, ** *** companies **** ***** *** ***** ***** to ** * ***** ****** ****** of ****** **** **** ** ***** amounts ** **** *** *** ** no *** ******* *** ******* ** a *** *** *** ** *** future. ** **** ** ******* *** show * ****** *** **** **** resulted ** **'* ********* *** ******* capital ***** ****** **** *** ******* coffers, ***** **** ** ** **** of ***** **** ******* ** ****** for * ***** ** **** ***.
****. *** ******** *****...
***** ** **** *** ***** ******** next ** ***** ***** **** **** Voll.
🎤😂
**** ***********
** ***** *** *** ** * boiler **** ***** *********
***** *** ********** **** ******* ********* about **** ** *** *******
*******, ** **** ********
***** ** * ***** ** ******** some ** **** *******
********, **** ****!
* ** ******** ******* *** *******, and ** **** ********* * ******** on ******* *** **** **** ******* a **** ** ******* * ******* of $***+ (****: $**,*** * **** is ******* $*,*** * ****, **** lightly ********* ** ********, ****** **** real ******, ********, **********, ********, ***** expenses, ***** ** ****** ** $*,*** per *******).
** ******* **** ****, *'* ** fascinated ** *** *** ****** ***** and ********* ******** ******** ** *******, which ***** ***** ** ********* ******** to ** *** *************** ****.
** ** *****, ** **** *** very **** ** ********** ***** ***** hostage ** * ******* *****.