The Verkademy - The Controversial Program Driving Verkada's Sales Machine

Published Nov 17, 2023 14:37 PM

For years, Verkada's insatiable appetite for growth has meant they could not hire salespeople fast enough.

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Starting from hiring football players from a wealthy SF Bay Area suburb, Verkada created its "Verkademy" to build what it calls the "next generation of sales talent."

Is the Verkademy a great opportunity for talented young people with minimal sales experience to succeed while growing Verkada?

Or is the Verkademy a grueling program that leaves recruits in tears and end users furious about incessant cold calls?

Or is it both?

In this report, we examine perspectives from Verkada employees, including former managers and Verkademy recruits; comments posted recently to online forums; and Verkada’s responses to IPVM about the program’s benefits for both the company and trainees.

Executive *******

******* ******** ********* ********, *** *** primarily ****** ******* ********* ** ***** in ***** *******, ** ********* * "short ********* ****" **** * ****-******* Account ********* ****. ** **** *** disclose ** ************ ******* *********/********* *** ******* *** ******** ** ********* *** promotions *** *** **********. *********** *** do *** ****** * ********* ***** six ****** *** *****.****** ***** *****, * *********** ********** of ******** **** *** ****** ******* of **************** ** ******* **** *** simply ***** ***.

*** ******* **** ***** **% ** Verkademy ************ *** ** **** ****** of ********* ********** ** ******* ********** and **** ** ******* ******** ** the ******* ****. *******, ****** ******* employees **** **** *** ********** ****** significantly **** ****** ** ******, *** at ***** *** ****** ******* *** success ***** ** **** **%-**%.

*** ********, *** *************** *********** ** *** *******’* *** Mateo, ********** ****** **** ** **** one ****** *** ** ***** *-****** recruitment ***** ***** ** **** * permanent ****-**** *** (* ******* **** of **%). * ****** ******** ** Verkada’s ****** ****** **** ** **** only * ** * ******** **** in *********, ****-**** ******* ********* ***** a **** ***** ********* *** ******* (success **** ** **%).

*********, *** ******** **** **** ***** ********* ** ***** *** *** **** ************* **** **** ****-******* Verkada ***** *********, *** *** ******** to ****** ******** ********* *** ******** information ** ***** ******** *******. *** program ** “******,” ******** ****** ********* told ****.

"********** *** ******** ** ******* ***** full *** *** ** **** ** learning ******* ******** ** ***** *** time *** ** *** *******," *** former ****** ******** ****. "** [********* Account **********] *** *** ****** **** script **** *** ****, **** ***** fail **** ******."

******* ** ************ ***** ** ****** ******* ******* themes ** *** ******** ****** **** IPVM. "** ***** *** **** **** churn *** **** ******* **** ** find *** *** **********,"* ****** **** **** ** * comment.

******* *** ******* ** *** ***** term **** * "***** *** ****" program, ******** ** ** ****-**** ***** recruits ** ******. *** ******* ******** may **** ******* ********. ****** ****** managers **** **** **** *** **** Verkademy ********* **** ** ********** ***** account ********** *** *** *** ** through *** *******.

*** ***** *** ********* ** *** approach.******** *** ****** *** ******** ******* and *** *** ******* *********, ****-**** positions **** ******, ***** ***** ******** publicly ** **** ***** ********* ********, and ****** *** *******'* ******* ** attract ****** **********. ** ******* ******** of ******** **** *********** ********* ********* who *** ********* **** *** **** again ** ****** ***********.

**** ****** ************ ********** ** **** that **** ********* ****, **** ***** numbers, *** *********** **** ******* ** stress *** ******* ** ****** **** were ** * ***** **** ***********. One **** ****:

*** ****** * **** ******* ****** I *** ***** ** **** **** complex **** ** '***************'. * *** one ** ***top ********** ** *** ******* and gradually became burnt *** ******** *** ********** because of the impossible demands of the job. [Emphasis Added.]

**********

Verkademy ********

******* ** ****, ********* ** * 6-month ******* “******* ** ****-***** ***** Associates **** ***** ***** ***-****** ******* Executives,” *** ******* ******** ** **** ******* ** ********. *** ********* ***** ** *** range ** “************* $**,***-$**,*** *** ****,” according ** *** *******.

IPVM Image

******* ********** **** ** *** *****, **********, *** ** ********* ******* ********* position ***** *** **** ****** *****.

*** ******* *** ******** ** “******* a ******* ******” *** ******* ****** college *********, ********* ** **** **** ****** ****** *** *******.

** *** ****** ****, * ******** manager ****:

*********focuses ** *** **************: (*.) *********** ****** & ********** the ****, (**.) ******** ***** *** Different ******** & *********, (***.) ************ Overcoming **********, (**.) ******** **** *** Accounts *** (*.)Verkada’s ** ********. ** *** ************ *****,we’ll ******** ** **** ** ** *** ******* ** ******* ** *** *********** ** ********* *********. [******** *****.]

************’ “****** *********** *************,” ******* ******** manager **** ** *** ****.

***% ** ********* ************ *** ***** quota ****** *** ***** ******, *** 93% ** **** ******** ******** *****. The ***** ***** ** ****70% ** ***** ************ ***** *** * *** ***** ** ***** ** *** ******* ***** ************.*******, ** *** **** **** ** the *** *** ******* *********** ** the *******, *** **** *** **** many, ** *** ***, *** ********* graduates. [******** *****.]

* ******* ************ **** ** ** September **** **** *** ******* ** ******** *** *****-****** *********** **** ** exploring *****.” *********** ***** ** ** June/July *** *******/********, ***** ******* ***********, the ************ ****.

*** ******* ** “***********” **** ******** about *** ********** *** ******* ****, as **** ** *** ********** ** "attrition," *** ************ ****.

We ********** some participants may choose alternative career paths, leading to voluntary *********. Additionally, with performance assessments at three distinct phases in the program, we foresee further attrition. Nevertheless, around **% ** ********* *********, ** *******, ************ ********** **** ****-**** ******* ********* ***** **** **********.** *** *********** **** ************ ***** that ******. [******** *****.]

Stats ** ********* *********

********* ** * *********** **** ** Verkada's ******* ***** ************, **** ******** Sales ********* ********** ******* ~*** ****** have **** ******* *** *********:

  • ~*** ******* ******* "********* ******* **********," presumably ***** ** *** *******
  • ~*** **** *** ***** ******* *********, generally ******** *** ** *** ********* into ****-**** *********
  • ~*** **** *** ** ****** **** at *******. **** ***** ** ******* they ****** ***, ****, ** ****** and **** ***** **** *******.

*****, ******* *** ******* *** ** 1,000 ***********, ***** *** ********, ******* that **** **** * ******* ****** came **** *** ********* ** *** in *** ********* *********.

Recruits’ ****** ***** *****

** ****, * ****** ******* *** joined ** ** ********* ******* ********* posted ** ******** **** *** *** part ** ***“********* */** ******.”*** ******** ** *** ******* ** “boot ****," *** **** *** *** “excited” ** ***** ** ** *******’* Austin ******.

IPVM Image

********* ** *********** *******, *** ******* ********* **** ******* University ** *** ****.

A **** *-* ******

*** ****-********* ********* ************ ******* *********** to ********* ** ******* **** **** markedly **** ************ *** ******** ** the *******. * ****** ***************** ** ***. **, ****,***** *** ********,"**** *** **** ******. **** ** luck ********. **** *** *****, ***'* believe ***** ****":

Recruiters ***'* **** *** **** on how it is besides that it will be hard for 4-6 months. Daily ******* **** ** ****** ***+ **** *****, *,*** ******* ** ***** *** **** ******* ********* *******/*************. Depending if you get Corp or SLED, you'll have an easier time if you got assigned to SLED. They have test outs of product knowledge and sales cycle every week so you **** **** ** ********* **** ***** **** *** ******** ** ***** ** ****, if you fail you will have to retake it again next week and hold up your progress. [Emphasis Added.]

*** ****** *********** **** **** “**% ** ********* ****** ***** ** get *** ** **** ** **** have ******** *** ******* **** ***** metrics ** ****.”

** ***. **, ****, ******* **** recruit ******,"**** **** ** *********,"*** **** **** *** ********* *** role "** ** ********* ********* *** position ** ***** *** ******* **** commission *** *** ******** *****, *****, [or] ***** ****** **** *** *******."

**** **** **** *** *** ******* rate ** ********* *** *** ** AE ** **-**% **** ** ********* isguaranteed ** ** ***** **% — go ahead and ask your recruiter what the success rate of the program [promotion to account executive] has been over the last 1 or 2 years. Make sure they give you current ******* **** ******* ************. [Emphasis Added.]

******* **** ******* ** ********* ********* participants***** ********* ****** ** ******* ******, ***** ** ***** ** a******** ********** ********* *** *******.

** * **** ****** ****,* **** ***** ******* "****** *** any ********** **** ******* *** ** it ** * **** ***********," ********* to ***** *********.

******* **** ***** **** ******* ********, with *** **** ******* *** ******* a "****** **** *********** **** **** **** turnover ***** *** ***** ****** ***. Had * ***** ****** **** ***** and ** ******** **. **** ** saw ****** ******** **** *** *****."

Mass **** ******* *** ********

*** ************ *** **** ** *** of *******'* **** ******** ********* - mass **** ******* *** ******** ** a ***** *** ***** *** ******** security ************ ****.

** ******** **** ***,*** **** ***** made *** ***** ****** **** *** Verkademy, ***** ** ******* ** *** calls *** ***, ~*** ****** ** the *******, *** **+ ******** **** per *****. ** ******, **** * small ******** ** ***** ***** *** ever ******** ** **********, ** ******* of ******* **** ** *****, ****** have ****** **** **** ******* ** answer *** *****.

*** **** ** ***** *****-***** ***********, akin ** ***** ****** ******** **** decades ***, ** ** ******** ******** for ****** ******* ***********. ** **** on ******, *** ************ **** ** schedule * *** *** ****, ***** equates ** * ***** ** ******* 1,000 ********* ******** *** *****.

*******, **** ** *** ****, **** due ** ***** ******'* ************ *** the **** **** ******* *** ******* dialed **** ******** ** **** ***** to ****** *** **** ****** **** the **** *** *****.

2 ***** ** “**** ****”

* ****** ******* *** *** *** offered * ********* ******** **** **** that *** ******* *** ********** *** increased ***** ****** *****. *** *******, whose ******** ** *** *** ********** because **** **** *********** **** *******, said **** ******** ******** ******** **** managers ********** *** ******* *** **** surprised **** **** **** *** ******* an ******* ********* ****.

**** * *** ** * *********** in *** ******'* ********** ***** ***** up ******* * ****-**** ******* ********* job, *** ******* **** **. *** recruit *** **** ***** ** ******* technology ******* ***** ******* ** **** the ****-**** ******* ***** ********.

* ****** ****** ** ******* ********** who *** ******** **** *** *******, whose ******** ** *** **** *** disclosing ******* ** *********** ********, **** us ***** **** ******** ******* ** Verkademy *** **** ******* **** **** “just ** **** ******’* ***** *********.”

“* ********** ***** ****** ******* **** qualification ****** *** *** ** ********,” the ****** ******* ****. “**** ********** learned *** ** **** ****. **** had **…**** ****** ****** **** * lot ** *** [****-**** ******* **********].”

**** ************ **** “******” ******, *** former ******* ****. “*** *******, * hours ** *** ***** ****** *** can ***** *** ******…********* ** *** day, **** ***** **** *******.”

**** *****: “***** ***** ** ***** where * ***** ***** ****** ******* their *** **** ***** **** ***** just ** *** **** ****.”

Necessary **********

*********** **** ********* ******** **** ******* fresh *** ** ******* ** ********* early ** ***** *******, *** "**** time" ******** ******** **********, ******, ******* former ******* ******* *** *** ******** with *** ******* **** ****.

"*** **** ** ***** *** ** talk ** ********* ** * ************, articulate ******," *** ****** ******* **** IPVM. ****** *** "**** ****** ** get *** *** *****" ****'* **** to ******* ** *** *******, *** former ******* ****.

******* ***** ***** *** ***** *** cold ******* *** ***** **********. ******** is * **** ** *** *******'* culture. ** ********* ** ******* ******** Hans ********* ** ***** ******* ****** ******** ****, *** ******* ************ ***** ****** high ****** *** ******* ******** *** will **** ************.

"You'll **** ** **** ** *** ***'* **** ****"

********* *** **** ********** ***** *******'* sales ******* ** ********* ********* **** hard **** ** ******** ** ******* at *** *******, *** **** ******* that ****** *** **** ** **** standards ****** ** ****** *****.

* ******** ***** ************* ** ******* ****:

***, **'* **** ****, ********** ***-*** companies ***. **'* *** ******* ****** salespeople ***** ***** ******* ******* *** just *** ** *** ** ***. If *** **** ** **** ***** job, ** ** * ** **** start ** ***** ********** *** ***** taken * ******* ****** ** * public ******* ***** *** ***'* *** promoted *** *-** *****.I ******'* **** **** ** *** **** ** ******* ****** **** **** ** and and not get held to a quota. Simply put, you'll **** ** **** ** *** ***'* **** ** **** ****. [Emphasis Added.]

******* ******** ***** ************* ** ******* ****:

*** *** **** * ******* ****, but * ********** **** *** ******** to **** **** ** ** ***. I **** ***** ******* **** *** leveling ** ********* **** **** ******** else.What * ** ** **** ** ***** *** ******* ** ** **** *** ******, **** ****** ***, *** Maybe a good con to throw on here is the number of people who feel as if the company works for them. It's a business relationship - you must give, in order to get. Work ****, ** *** ***** ****** *** *** **** ** ********* ***** *** *** *******. Don't do the above, and you won't. The equation is really very simple. [Emphasis Added.]

** ********* ******* *************** ** ******* ****: "* **** *******" *** "**'*********** * *****, *** *** *** *********** *** your **** ****."

“Brutal” *******

* ****** ******** ** *******’* ****** office **** **** **** *** ******* first ***** *** ********* ******* ** that ****** ** ****. ******** **** paid *** ****** ** **** ***** own ********** *** *** ** “****** up ** ***** *** ********* ***** on ****** ** ***** ********** **** they *** ***,” *** ****** ******** said.

*** ** * ***** ** * participants, “**** *** *** ***** ** AE *****; *** **** ****** *** not ******** ** **** ***** ***** their ***** *** ******** ** ****,” the ****** ******** ****.

“*** *** ******* ** ******,” *** former ******** **** ****. “* ********* AAEs ******** ** * ******, ********* for ** ** ******** ** *** following *********, *** **** ** **** they *****’* **********. ***** ******** *** candidates."

Impact ** *******

********* ********* ******* **** ***** **** to ****-**** *** ******** ****** ******** them ****-**** *********. ***** ******* *** also ***** ******* ******* **** ******’* training *******, **** ** **** ****’* hired ** ******* **********.

*** *** ******* ***** ********* *** hiring **** **** ********* ***** ******** survive *** ******* *** *** ***** find ********** *** ** ****. **** risk ********* ** ******** *** **** they **** * **% ****** ** landing * ***, *** *** **** are ****** ** **%.

*** ***** ** ******* *** ******* may **** ******** *** ******** *** Verkada ** ** **** *** ***** enough ****-**** ******* **********.

Comments (18)
JH
John Honovich
Nov 17, 2023
IPVM

********, **** ****!

* ** ******** ******* *** *******, and ** **** ********* * ******** on ******* *** **** **** ******* a **** ** ******* * ******* of $***+ (****: $**,*** * **** is ******* $*,*** * ****, **** lightly ********* ** ********, ****** **** real ******, ********, **********, ********, ***** expenses, ***** ** ****** ** $*,*** per *******).

** ******* **** ****, *'* ** fascinated ** *** *** ****** ***** and ********* ******** ******** ** *******, which ***** ***** ** ********* ******** to ** *** *************** ****.

** ** *****, ** **** *** very **** ** ********** ***** ***** hostage ** * ******* *****.

(2)
UM
Undisclosed Manufacturer #1
Nov 17, 2023

**'* **** ************* ******* *** ******** industry's *** *** ******* ** ***** in *** ****'*. **** ******, *** Pharma *** ******* ***** *** **** programs **** *** ********* ******* ** Verkada.

** ****, ***** ***** ********** ** where ******* *** *** ****.

** ******** **'* **** ********* **** companies **** ****** *** **** *****'* bought **. ******** *****, *** **** couldn't ********* ***** ****, ** **** have "******* ***** **********," ********* **'* that **** *** ******** ********* ** new *************.

(1)
(3)
(2)
(2)
(3)
UI
Undisclosed Integrator #2
Nov 17, 2023

**** ***** **** **** ******** ***** is * ***** ** **** **** have ** **********.

(1)
(1)
(9)
UM
Undisclosed Manufacturer #1
Nov 17, 2023

****, ******* ** ****** *** *** industry *** *** ** *** ********* new ****** **** **. ********** ********* idea.

U
Undisclosed #4
Nov 17, 2023

****, ******* ** ****** *** *** industry *** *** ** *** ********* new ****** **** **. ********** ********* idea.

*** ******** **** *** *** *** and ***** ****** *** ***** ******** into ** ***** ***.

*** **** ** **** ****** *** someone ***** **** * **** ** real ***** ********** -and ** *********** ****** *** ***** ***** - would ever subject themselves to how Verkada grinds the majority of their Verkadamy recruits up and spits them out.

******** ***** ***** ****** ** *** Security ***** **** ******* ***** **** ********* ******* ************* *** *** ********, ***.

(3)
(1)
UI
Undisclosed Integrator #2
Nov 17, 2023

*** *** ********* ******* ****** **** have **** ********* ********** ** *** industry. *** **** **** ***** ** selling ** **** ** **** *** and ******* ****** **** *** *******-**** contracts ** ********.

(3)
JH
John Honovich
Nov 17, 2023
IPVM

**** ******, *** ****** *** ******* sales *** **** ******** **** *** extremely ******* ** *******

*'** ******* ****** **** *** *** Wolf ** **** ******....

*'** **** ******* *** ****** ********/ Purdue ****** ******.

** ***** ** **** ***** * agree **** *** **** **** ***** is *** *** ** *** *****, it ************ *** *** *********** ******* problems.

(10)
UM
Undisclosed Manufacturer #1
Nov 17, 2023

********** ****** *** ************ *** *********** ethical ********, **?

(3)
JH
John Honovich
Nov 17, 2023
IPVM

*** **** ****** ** ** ****** those ******* ********, *.*. *** *********** of ********* *********** ** *** **** 1800s *** ***** *****.

*** ****, *** ****** **** **** advantage ** ******** ************, *** *** government *** ****** ****** ****** ** regulate *** ****** ****** **** **** the ******.

(1)
UM
Undisclosed Manufacturer #3
Nov 17, 2023

*'* ****** ******* *** ******* ****** you **** ** ****** **** *****. Something **** "* ***** ** ********** from *** ******** ******* ****** * table ******* ** *** ****** *** up ***** ** *** ********* ***"? :-) **** **** ********* ****** **** my **** **** * *** **** picture.

IPVM Image

(3)
JH
John Honovich
Nov 17, 2023
IPVM

*'* ****** ******* *** ******* ******

**** *** *** ******** ****** * started ****:

**:* ***** ** * ****** ***** trainer **** * ***** ** ***** men ******* ********* ******** **** ******* around * ***** ********* ** ***

*********, *** ******** **** *** *********** custom ****, ****** *** *** ******, the ******* *******, *** *** ******* illustration, *** *****, *** **********... * don't ***** ******* *** ** *** those ***** ** ******* ************* ***.

(1)
U
Undisclosed #4
Nov 17, 2023

*** ** *** *** ******* ********* pics ***'** **** ***** ******** **** like **** **** ***** ** * DC ****** ***********?

JH
John Honovich
Nov 17, 2023
IPVM

* ***** ******* ***** ** ******* to **** ****** *** **** **** specific ************, *.*. **** ****** ** above *** **** **** * ***** for "*********":

IPVM Image

*** ****'* ****** ******:

IPVM Image

*** * **** ******* *******:

IPVM Image

(6)
UM
Undisclosed Manufacturer #5
Nov 17, 2023

*** *** ******* ***** ********* *** hiring **** **** ********* ***** ******** survive *** ******* *** *** ***** find ********** *** ** ****. **** risk ********* ** ******** *** **** they **** * **% ****** ** landing * ***, *** *** **** are ****** ** **%.

* ***'* ***** **, ** *** companies **** ***** *** ***** ***** to ** * ***** ****** ****** of ****** **** **** ** ***** amounts ** **** *** *** ** no *** ******* *** ******* ** a *** *** *** ** *** future. ** **** ** ******* *** show * ****** *** **** **** resulted ** **'* ********* *** ******* capital ***** ****** **** *** ******* coffers, ***** **** ** ** **** of ***** **** ******* ** ****** for * ***** ** **** ***.

U
Undisclosed #6
Nov 18, 2023

****. *** ******** *****...

(2)
UI
Undisclosed Integrator #7
Nov 18, 2023

***** ** **** *** ***** ******** next ** ***** ***** **** **** Voll.

🎤😂

DP
David Pilchick
Nov 23, 2023
Brooklyn Low Voltage Supply

**** ***********

** ***** *** *** ** * boiler **** ***** *********

***** *** ********** **** ******* ********* about **** ** *** *******

*******, ** **** ********

***** ** * ***** ** ******** some ** **** *******

(1)
JH
John Honovich
Nov 23, 2023
IPVM

** ***** *** *** ** * boiler **** ***** *********

*** **** ****** **?