Verkada Video Quality Problems Tested

By: Ethan Ace, Published on May 23, 2019

Verkada suffers from numerous video quality problems, not found in commercial IP cameras, new IPVM testing of Verkada vs Axis and Hikvision shows.

free image_3

Fundamentally, the problems originate from Verkada using a decade-old approach to streaming. instead of a modern VBR/MBR, smart codec implementation.

Problems include:

  • Heavy nighttime detail loss compared to competitors in low light
  • Significant detail loss in daytime scenes compared to competitors
  • Reduced detail in WDR scenes due to artifacts on moving objects
  • Higher bandwidth consumption than competitive cameras
  • Live and playback stream buffering issues
  • No user adjustable compression or image quality controls

We explain each one inside with images and videos demonstrating the issues.

************** **** ******** ***** quality ********, *** ***** in ********** ** *******, new **** ******* ** Verkada ** **** *** Hikvision *****.

free image_3

*************, *** ******** ********* from ******* ***** * decade-old ******** ** *********. instead ** * *********/***,***** *******************.

******** *******:

  • ***** ********* ****** **** compared ** *********** ** low *****
  • *********** ****** **** ** daytime ****** ******** ** competitors
  • ******* ****** ** *** scenes *** ** ********* on ****** *******
  • ****** ********* *********** **** competitive *******
  • **** *** ******** ****** buffering ******
  • ** **** ********** *********** or ***** ******* ********

** ******* **** *** inside **** ****** *** videos ************* *** ******.

[***************]

*******

** *** *****, *******'* cameras ********* ********* *** to **** ****** ************/*********** levels **** ******* *******, with ******** ** **-** common, *********** ************ ** ********* 28-30. ******* ******** ** user-accessible ******* ******** *** this.

******* ** **** **** compression **** **** ******* at *****, **** ******* details *********** ******* *** facial ******** ******** ** artifacts ** **** ******.

*******'* ******* ******** *** much ****** **** *********** in *** ****** ******, with ******** ************ ** the ***** ** *,***-*,*** Kb/s, ********** ** ***** complexity, ***** *********** ** quality ******** *** ********* compression ** **** ** making ***-**** ***** ************ more *********.

************, *** ******'* *** negatively ******** ***** *******, resulting ** ******** *** doubled ***** ** *******, as **** ** * slight ****/*** ****. ** with ***********, ***** ** no ****** **** ********** means ** *********** *** levels.

*******, ****** *******, ** experienced *********** ********* ******, with **** **** ** SD *** ** ******* frequently ******* *** ******* ahead, ********* ** ********** missed ******** ** *** scene ** ******** ********* (though ******** ******* *** not ******* ****).

Verkada ********

** ****** *** **** results **** *******, ** which **** *******:

****** *** ********** *** deeper ******* *** *******. Your ******** *** ** line **** *** **************.

Future ************ ********

***** **** **** *** shared ***** ****** *****, it ** ******** **** Verkada ***** *** **** of ***** ****** ** future ****** ********. ***** other ************* **** ****** these ******** *** *****, it ** ******** ******* will ** **, ** well.

No **** ******* ** ***********

****** *********** ***** "**********" camera ******* ******** ****, Verkada ******** ** ***********, quality, ** ********* ********. The **** ****** ** the "*********" **** ** their ******* ** ********/********* Cloud ******:

Verkada Bandwidth Menu - Cloud Archiving Settings Only No Bitrate Controls

********, ***** **** *********** use ***, **** ****** variation ** *******, ******* cameras' ******* ****** **** significantly. *** ** ***** issues, ***** ******* (**** as **** *** *********) fix *********** *** **** the *******, ***** ******* primarily ****** ***********.

High *********** ** *** ******

********* ******* ****** ***** from ******** ****** ******* from **** *** *** motion ** ******* ********* parking ****, ** ***** that******************** ****** **** ******* in ************. ******* ******* ranged **** ** ******* of ***** ** ** 38 ************ (** * scale ** *-**), ******** to **-** *** ******* standardized ******* (***** **** less ***********, ****** ** ******* ***** Quality / *********** ******).

**** ******* ** ******* details ******** *** *******, as *******'* ******** *** chart **** *** **** clear *** ******** ******* due ** *********, ***** below. *******'* ******* ************ was * ********** **** ~32, *********** *********, ***** Axis *** ********* ******** 28/29 (**** ***** ********* less ********* **** *******).

Nighttime ******* ********** ******* *** ** ***********

***** ******* **** **** worse ** *****, **** the *******'* **** ******* obscured ** *********** *********, with ************ ********* **, compared ** **/** ** Axis *** *********. **** the ***** *** ***** of **** *** *******, while *** **** *** Hikvision ****** **** ***** recognizable ****** ******* *** 4-5 ***** ** **** (again ***** ********* **** bandwidth **** *******).

Heavy Compression Artifacts Obscure Facial Detail

Not **** *** / ******* *** *********** **** ****

******* *********** ******** ** our **** ****** ** a ******* **% *****, averaging ***** * **/*. By ********, ************ ******* in **** **** ******* more *************, ********* ********** by***% ** ****.

******* ** ******** *****, Verkada ********* *** ******** lower ** **** ******, such ** ******* *******, though **** ***** ******** higher, **** ** **** indoor ***** *** ******* parking *** *****.

Bitrates Consistent In All Scenes

**** **** ***** ************ are ***** ** ******** clips. **** ****** ********* was ******** ** ** ~5-10% ***** **** ******** in *** ****** ******, though ** ****** ** directly ******** *** ********, as **** ****** ** available **** ** ***** web ** ****** ***.

Higher ********* **** ***********

******* ** ***** *********** bitrates, ******* ********* *** higher **** ****** ** all ****** ******, **** Axis *** ********* **** more **** **% ***** than ******* ****** *** day, *** ***-*,*** **/* lower ** *****.

Bitrate Comparison

Significant *** ********* ** ****** ********

** *** *****, ****** WDR ********* **** *******, with ********, ********, *** doubling ** ****** *****, shown *****, *** **** in *********** ******.

Significant WDR Artifacts

**** ******** **** *****, WDR *********** *** *********** with **** *** *********, shown *****, ****** ***** subjects ** ******* *** scenes *** ********, ** entrances, *****, *** ***** man ***** *** *** most ****** ************.

No ***** ******* ********

******* **** **** *** include ******* ***** ******* controls ***** ** ********** cameras, **** ***** *********** only **** ** ****** camera ***********. ***** ****** enable/disable *** ** ****** levels, ******* ** ************, switch ***/***** ****, ** adjust ********. ** ********, many ******* (**** ***** below) ******** *** ***** controls ** *** *** alone.

Image Quality Settings Compared

Live *** ******** ********* ******

** *** *****, ******* streams ********** ****** *** buffered ****** **** ******* and ********. **** ******* SD *** ** ******* live, *** ****** ****** and ****** ******* *********, with ******** ** *** scene "*******" ******** ** the ****** ****** ** to ****. *** **** stream ***** *** *** frequently ******* ***** ****** was *** **** / Low ******* ******, * lower **********, ****** ***********, lower ******* ******.

** *********** ***** ****** in **** *****:

******* ****** **** ******* in ********, **** ******* taking ******* ******* ** load *** ********* ********* every *** ******* **** attempting ** ** ** playback.

**** **** ***** ****** are ******* *********'* ****** *******, ** ****, *** only *** ******* ** used *** *******.

Test **********

******* ******* **** ****** using ***** ********, ** they ** *** ***** configuration ** ***** ***********, bitrate, ** ***** ********.

** *** *****, *********** were ***** **** ******** clips, ** ***** ******* are **** ***** ***** play **** ** ******** for ***********/*********** ********. *******, note **** ********* ***** from *** ** ********** and ******* ** *** tests **** ******** *********.

********* ** *******, ******* are ********** ** *.*** at *** **** ** export *** ******** ******** compatibility **** *** **** resolution ****** ***** ** compressed *** ****** *** H.265 ** *** ******. As **** *********, ***** is ** ******* ** compression *** ******* ** export.

**** *** ********* ******* were ****** ***** ******* settings **** **** *******:

  • **** ********* *** ******* (High, ******* *** ***)
  • ********* *.***+ *** *******

******* ******** *** "** to ****" (** ******* is ******):

**** *** ********* ******** versions ****:

  • **** *****-*** ********: *.**.*
  • ********* **-**********-* ********: **.*.** build ******

Comments (27)

** ***** ** ****** Verkada's ******* *** ***** in * *** ***** age. *** ***, *** press ** **** *****, right? * ******** ** IPVM ** *** **** month ** **.

****’* *** **** ******* like?

******* ** ***** *-* seconds ** *** **/** streams, *** ***** * seconds ** *** "****" low ******* ******. **** our******* ***** ***/******* ****:

**** ***-******* ********* (*-* seconds):

** - ******* ********* (6-8 *******):

***, ** ***** **** cost **% **** **** the ***********.** ****...

* ***** **** ** part ** ***** ****** to ***-*****. **** ***-***** have *********; **** ***'*. If *** ***'* **** how ** *** *** those ****** **************, **'* a **-*******. ** ****** you ***** *** ******* because **** **** ** simpler! *** *** ***********, turn ** ****-****** *** go **** ** **** normal ***. **** ******** users **** **** *** the ******** ***** ** missing (** **** *** image ** ************* ***).

***** ** ** ** industry **** ** ***** more ** ***** ** making ****** ****** *** the ***-****. ** **** to ****** ******* **********. We **** *** **** to *** **** ****** no ***********. ** **** to **** ** ******** as *******.

** ***** ******* **** just **** ****. ** they're ************** **** ********* and ***** *******,********** ***** ** ****** it ***, **********.

*'* **** ******* ** think ** ** ******** in *** **** ******* where * ********** ** simplicity, **** **** *** resulting ******* ** *********** inferior ** ******* ***,****'********* ** *********** ********.

********** ****** ******* ***, * business *******, ** ******.

** * **** ********** note, **** ***** **** incumbents ** ***** ********** that **** ************ *** approach ** *** "********** usurper" *** ******* **** out? * ***** **.

******* *** *** **** aggressive ***** **** *'** ever **** ** **** industry, **** ********** **** Schmode ********, ****** ************ agree/disagree?

**** ** **** * think ** *** **** difference. *** * ** think **** ****** **** care **** **** ******* it ** ** *****.

*** **** **** *** best ****** ***** ********* campaign *** ***** ***** now. **** ** ********* that ****** **** **** apart.

* *****.

* ***** ******* ** high ******** ** *** and ***** *** **** before ****** ******* *** limitations, ******* ******** *.*. (before *****) *** **** pressure ** ***** ****** and *********, *** *** product ****** ****** ****'* have ****** ********** **** were ******* **** ** the *****.

******* ******** *.*. (****** James) *** **** ******** to ***** ****** *** valuation, *** *** ******* itself ****** ****'* **** severe **********

** *** ***** ****, Verkada ** **** ** year *. ******** *** not * ***** ******* in **** ******. ** it **** ** *** to *** *** **** Verkada ******** ** *** next *** *****. ******, buyers **** ***** ******** their ***** ** *** race ** ******* **** can *** **** ****** than ****** ******* ********* them.

*******.

** * ******* ****, I ******* ****** ******* "traditional" ** ******* ** VMS ****** ** **** careful ** ******* ******* Verkada **** ** ********* on ***** ******* / specific ********, ****** **** going ***** *** ***** / **************. **'** ** tempting *** ********* ***** sales, *** ****-**** ***** things **** ****** ** smoothed ***, *** **** you've *** ** ********.

** *** ***** ****, depending ** *** ********-*****, you ***** **** ** run ****** ** ******* quality.

* ** ********** ***** that *** ********** ***** team ** * ***** part ****'* ******* ***** growth. *** * **** think **** ******'* **** nearly ** **** ** they ****'* **** * smooth *********. * ****, people ***'* **** *** anything ******* *** ***** person ** **********, ** they? (*** * **** hear ******** **** * new *** ** **** for ** ********** ***** from ****** ****?)

***** ** ****** *** just **** ******/**** ***** people. *** ***** ***** actually ** ********* ** the ******* **** *** industry ****'* ********** *** learned **** ***. * think **'* * ****** of ****.

** **'* **** *** sales **** ****'* ******* the ******, **** **** are ******* ** * time ****, *** *** better *** ***** ** pivot ******* ** ******** a ****** ** ********* to ***** ****** ********.

* ***** *** **** important **** ** ***** 'tech' *** ***** ***** effort ** **** *** cameras *** *** ** and ******* ******* *** technical ********* ******* *** storage ** ****** *** it **** ***** ************. This ********, ** *** will, ****** *** **** nothing ***** ***** ************ to ******* **** ******.

** ********** ** **** eventually, **** ** ***** people **** ****** *** that ****** **** **** of *** ***** *******, night **** ***** ******* problems, ****** / ******* in ********* *****, **** of ** ******* *** features *** ********. ** will ***.

** ********** ** **** eventually, **** ** ***** people **** ****** *** that ****** **** **** of *** ***** *******, night **** ***** ******* problems, ****** / ******* in ********* *****, **** of ** ******* *** features *** ********. ** will ***.

** ********** ** **** the ******** ** *** actual ******** ****** ****** market *****'* **** ***** most ** **** *****. And *** ***** **** do **** ** * moderate ******, *** ****** sales ********, *** ************ of ****, ***** **** monthly *******, **** ** for * *** ** other ****** **** *** lacking.

* ***** ******* **** catch ** ** **** of *** ******* ***** faster **** ******** ***** for **** ** ***** things.

***** ** * **** (YUUUUGE!) ******* ** ****** that "**** **** **** cameras". ****** ** **** segment *** ***** ***** between *** ****** ****-***** options, ***** *** *** kind ** *******, *** the ************ ********* **** require **** **** **** (and ***) ***********. ******* is ******* **** ******, and * ***** **** like ******* ***, **** have *** ********* ** overtake * ******* ****** segment ****** *******.

******* ** ******* **** market, *** * ***** much **** ******* ***, they **** *** ********* to ******** * ******* market ******* ****** *******.

****'* * **** ******* though, ***********, ** **********, as **** ** ******* made ***** ******** ** Google, **** ***** ****** a ***** ***** ** the ********. ***** **** had ** ** **** Nest ******** ****, **** to *** ** ********** but **** ** *** residential ******** ******, **** were ***** **** **** a ***** ****** *******.

** *******, ****, ** even ** ******* ******* Dropcam **** (* ** sure *** ******** *** investors ***** ** *****) I ** *** ********* that **** **** ** a ***** **** **** player (**** ** ******** or ** ****).

*** ******** ** ****** may ***, ********* *** in *** ********/*********** *** SMB *******, *******, ******* is ********* *** ******* to **** ***** ********** customers (******/****** ******/*******).

**** ** *** *** market *******, **** ** experience ** ** **********, that ******** ***** ***** these ******. ******* ********** will ***: *** ** we ******* ***** ** our ****** ******* ******? Our ****** ******* ****** has ******** ** ******* on *****, ******, **** vehicles, *** *** *** these ** *******, ** what ****** ** *** offer *** *** ** a **** ***? ** need ** *** *** Aiphone ******** ******* ** the ***** ******** **** without ****** * ******** software, *** *** *** integrate *****?

*'** ***** *** * vendor ******* ** *** directly ****** * ********* period *** ******* **** did *** ***** ******** maker ** *******. * of ** *** *********** Yetis *** ***.

**** * **** * like *** ******* *** hinted ** **** ******** bids *** ***** ****** responded **** "** ***'* do ****" *** "****** either *** *** ***** of *** ******* ** don't"

**** **** ** *** a ***** ********** ******. We **** ** ** bids.

* ** ** *** unsolicited ***** *** ***.

****'* **********! **** *************** **** ** * bottle ** *********:)

****** *** **** ***** comment!

***’* *** ******** *****?

*'* *** ** **-*** (oh ***) ****** ******* anyday. **** **** **. Rockoff ** ** ******* these *** *****.

* ***** ********* *** money ** **** * debate ******* **** ******* and **** *****.

*******:*** ***** ******** ********* Ever

*** *****, **** *** guys **** ** *** out ***** *** ******* camera *********** **(*) *** routing **? *** *** the ****** ***** *** same? **** ******* ** the ****** ***** ******** peculiar. ******.

**** *********** **** **** contact ****** *** ********. You *** **** **** via *********, *** **** also **** ** ********* in *** *******' ***** Log:

* *****'* **** *** evidence ** **** ********** other *********.

**** ***** ** ** a *** ** ***** request ** ****** ********** from. **** ***** ** is ****** ** ***.

******** ****** ****** ** not ********* **** ****** IP, ***** ****** ** some *** *** ****** to ***** ********** ** server. * ***** *********** #7 ***** ***** **** point. *** **** ********* log ***** ****.

*****, *****. ****** *********** tests *** *******.

*** *** ** *** same **** **** ****** cameras, ******?

***** ******** ** *** latency *** ** ******** in *******. ** ***** is * ****** ****** of ******* **** ** nearly *********** ***** ********** in ** **********. ******** back ** *** *** 2000s **** ** **** deploying ** ******* ********** without *** **** ** to **** ** **** doing ** ***** *** similar ******** ********* ** the ***** ** ** saturated *** ******* ** pushed *** ******* ***** rate ** *** *** of **** ** *** capable ** (*.*. **** 2100/2110/2120). **** *** *** school **** **** **** and ********** ** *******'* demographic. * ****** ********* enough *** **** **** was ***** ******* ******* by *** *** *****, particularly **** ** **** like *** ***** ** the *** *** **** still ********.

**********, **** *** ******* to **** **** ******** at *** ****** ** were **** ** **** it **** *** ******* some ****** ***** *******. Looking ** *******'* *** worse ******* *** ******** would **** ** ********** and ***** ******* ********** when ******** ** *** competition ********.

** ***** **** ** technology **** ******, ******* gets *****...

**** -> ** -> Cloud

*** ********** ** *****, but ******** ************** ** live ******.

***** *** ********* **** to ******* **** ******* with *** *******. ******* would ** ****** **** less **** * ****** delay ****** **** ** video **********, **** **** by ***** *******, *** in ******* **** ** Axis ****** *** **, etc..

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Camera Course Summer 2019 - Register Now on Jun 12, 2019
Register for the Summer 2019 Camera Course.  This is the only independent surveillance camera course, based on in-depth product and technology...
Favorite Wireless Manufacturers 2019 on Jun 12, 2019
Many wireless options exist for video surveillance but how are integrator's overall favorites? 170 integrators answered the question: What is...
Avigilon 32MP and 12MP H4 Multisensor Cameras Tested on Jun 11, 2019
Avigilon has released their H4 Multi-Sensor line of cameras claiming "broad scene coverage and high image detail" We bought and tested the...
Smart CODEC Usage Statistics 2019 on Jun 03, 2019
Smart codecs are now nearly a standard feature in IP cameras, but our statistics show integrator adoption has not increased at the same rate. In...
Vivotek 20MP Multi-Imager Tested on May 30, 2019
Vivotek has released their latest repositionable multi-imager camera, the MA9321-EHTV, a 20 MP model claiming "Supreme Night Visibility", "Optimal...
Verkada Favorability Results 2019 on May 29, 2019
Verkada has taken the industry by storm with the fastest growing video surveillance sales organization ever and a half billion dollar valuation....
Average Frame Rate Video Surveillance 2019 on May 23, 2019
What is the average frame rated used in video surveillance systems? In IPVM's 2011 statistics, the average was 6-8fps increasing to ~10fps in...
Axis ~$150 Outdoor Camera Tested on May 21, 2019
Axis has released the latest in their Companion camera line, the outdoor Companion Dome Mini LE, a 1080p integrated IR model aiming to compete with...
Panasonic 32MP Multi Imager Camera Tested (WV-X8570N) on May 16, 2019
Panasonic has released their first multi imager models including the 32MP (4x4K) WV-X8570N, claiming "Extreme image quality for evidence capturing...

Most Recent Industry Reports

Genetec Synergis Cloudlink - Complex, Costly and Confusing on Jun 18, 2019
Genetec's Synergis Cloud Link is complex, costly and confusing compared to competitor access control architectures. Inside this note, we examine...
Startup Vaion Launching End-to-End AI Solution Backed with $20 Million Funding on Jun 17, 2019
An EU / USA video surveillance startup, Vaion, founded by ex-Cisco Senior Directors is launching an end-to-end VSaaS platform with $20 million in...
The Scheme Hikvision and China Importers Use To Avoid Tariffs on Jun 17, 2019
Hikvision and numerous China importers are avoiding 25% tariffs by including an SD card slot in their IP cameras to claim they are 'digital still...
Sighthound Transforms Into Enterprise AI Provider Profile on Jun 14, 2019
Sighthound is now rapidly expanding its R&D team, building an enterprise AI service. This may come as a surprise given their origins 6 years...
ADT Eliminating Acquired Brands, Unifying Under 'Commercial' Brand on Jun 14, 2019
ADT is eliminating the brands of the many integrators it has acquired over the past few years, including Red Hawk, Aronson Security Group (ASG),...
NSA Director Keynoting Dahua and Hikvision Sponsored Cybersecurity Conference [Canceled] on Jun 13, 2019
The technical director for the NSA’s Cybersecurity Threat Operations Center will be keynoting a physical security cybersecurity conference that is...
Farpointe Data Conekt Mobile Access Reader Tested on Jun 13, 2019
California based Farpointe Data has been a significant OEM supplier of conventional access readers for years to companies including DMP, RS2, DSX,...
Embattled $400 Million China Funded Philippines Surveillance System Proceeds on Jun 13, 2019
An embattled 12,000 camera surveillance system project that will cost ~$400 million will proceed.  The project contract was awarded, had its...
False Verkada 'Unrivaled' Low Light Performance Claim Removed on Jun 12, 2019
Verkada falsely claimed that it delivered 'UNRIVALED LOW LIGHT PERFORMANCE' until IPVM questioned. In fact, Verkada's low light performance is...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact