Verkada Video Quality Problems Tested

By: Ethan Ace, Published on May 23, 2019

Verkada suffers from numerous video quality problems, not found in commercial IP cameras, new IPVM testing of Verkada vs Axis and Hikvision shows.

free image_3

Fundamentally, the problems originate from Verkada using a decade-old approach to streaming. instead of a modern VBR/MBR, smart codec implementation.

Problems include:

  • Heavy nighttime detail loss compared to competitors in low light
  • Significant detail loss in daytime scenes compared to competitors
  • Reduced detail in WDR scenes due to artifacts on moving objects
  • Higher bandwidth consumption than competitive cameras
  • Live and playback stream buffering issues
  • No user adjustable compression or image quality controls

We explain each one inside with images and videos demonstrating the issues.

************** **** ******** ***** quality ********, *** ***** in ********** ** *******, new **** ******* ** Verkada ** **** *** Hikvision *****.

free image_3

*************, *** ******** ********* from ******* ***** * decade-old ******** ** *********. instead ** * *********/***,***** *******************.

******** *******:

  • ***** ********* ****** **** compared ** *********** ** low *****
  • *********** ****** **** ** daytime ****** ******** ** competitors
  • ******* ****** ** *** scenes *** ** ********* on ****** *******
  • ****** ********* *********** **** competitive *******
  • **** *** ******** ****** buffering ******
  • ** **** ********** *********** or ***** ******* ********

** ******* **** *** inside **** ****** *** videos ************* *** ******.

[***************]

*******

** *** *****, *******'* cameras ********* ********* *** to **** ****** ************/*********** levels **** ******* *******, with ******** ** **-** common, *********** ************ ** ********* 28-30. ******* ******** ** user-accessible ******* ******** *** this.

******* ** **** **** compression **** **** ******* at *****, **** ******* details *********** ******* *** facial ******** ******** ** artifacts ** **** ******.

*******'* ******* ******** *** much ****** **** *********** in *** ****** ******, with ******** ************ ** the ***** ** *,***-*,*** Kb/s, ********** ** ***** complexity, ***** *********** ** quality ******** *** ********* compression ** **** ** making ***-**** ***** ************ more *********.

************, *** ******'* *** negatively ******** ***** *******, resulting ** ******** *** doubled ***** ** *******, as **** ** * slight ****/*** ****. ** with ***********, ***** ** no ****** **** ********** means ** *********** *** levels.

*******, ****** *******, ** experienced *********** ********* ******, with **** **** ** SD *** ** ******* frequently ******* *** ******* ahead, ********* ** ********** missed ******** ** *** scene ** ******** ********* (though ******** ******* *** not ******* ****).

Verkada ********

** ****** *** **** results **** *******, ** which **** *******:

****** *** ********** *** deeper ******* *** *******. Your ******** *** ** line **** *** **************.

Future ************ ********

***** **** **** *** shared ***** ****** *****, it ** ******** **** Verkada ***** *** **** of ***** ****** ** future ****** ********. ***** other ************* **** ****** these ******** *** *****, it ** ******** ******* will ** **, ** well.

No **** ******* ** ***********

****** *********** ***** "**********" camera ******* ******** ****, Verkada ******** ** ***********, quality, ** ********* ********. The **** ****** ** the "*********" **** ** their ******* ** ********/********* Cloud ******:

Verkada Bandwidth Menu - Cloud Archiving Settings Only No Bitrate Controls

********, ***** **** *********** use ***, **** ****** variation ** *******, ******* cameras' ******* ****** **** significantly. *** ** ***** issues, ***** ******* (**** as **** *** *********) fix *********** *** **** the *******, ***** ******* primarily ****** ***********.

High *********** ** *** ******

********* ******* ****** ***** from ******** ****** ******* from **** *** *** motion ** ******* ********* parking ****, ** ***** that******************** ****** **** ******* in ************. ******* ******* ranged **** ** ******* of ***** ** ** 38 ************ (** * scale ** *-**), ******** to **-** *** ******* standardized ******* (***** **** less ***********, ****** ** ******* ***** Quality / *********** ******).

**** ******* ** ******* details ******** *** *******, as *******'* ******** *** chart **** *** **** clear *** ******** ******* due ** *********, ***** below. *******'* ******* ************ was * ********** **** ~32, *********** *********, ***** Axis *** ********* ******** 28/29 (**** ***** ********* less ********* **** *******).

Nighttime ******* ********** ******* *** ** ***********

***** ******* **** **** worse ** *****, **** the *******'* **** ******* obscured ** *********** *********, with ************ ********* **, compared ** **/** ** Axis *** *********. **** the ***** *** ***** of **** *** *******, while *** **** *** Hikvision ****** **** ***** recognizable ****** ******* *** 4-5 ***** ** **** (again ***** ********* **** bandwidth **** *******).

Heavy Compression Artifacts Obscure Facial Detail

Not **** *** / ******* *** *********** **** ****

******* *********** ******** ** our **** ****** ** a ******* **% *****, averaging ***** * **/*. By ********, ************ ******* in **** **** ******* more *************, ********* ********** by***% ** ****.

******* ** ******** *****, Verkada ********* *** ******** lower ** **** ******, such ** ******* *******, though **** ***** ******** higher, **** ** **** indoor ***** *** ******* parking *** *****.

Bitrates Consistent In All Scenes

**** **** ***** ************ are ***** ** ******** clips. **** ****** ********* was ******** ** ** ~5-10% ***** **** ******** in *** ****** ******, though ** ****** ** directly ******** *** ********, as **** ****** ** available **** ** ***** web ** ****** ***.

Higher ********* **** ***********

******* ** ***** *********** bitrates, ******* ********* *** higher **** ****** ** all ****** ******, **** Axis *** ********* **** more **** **% ***** than ******* ****** *** day, *** ***-*,*** **/* lower ** *****.

Bitrate Comparison

Significant *** ********* ** ****** ********

** *** *****, ****** WDR ********* **** *******, with ********, ********, *** doubling ** ****** *****, shown *****, *** **** in *********** ******.

Significant WDR Artifacts

**** ******** **** *****, WDR *********** *** *********** with **** *** *********, shown *****, ****** ***** subjects ** ******* *** scenes *** ********, ** entrances, *****, *** ***** man ***** *** *** most ****** ************.

No ***** ******* ********

******* **** **** *** include ******* ***** ******* controls ***** ** ********** cameras, **** ***** *********** only **** ** ****** camera ***********. ***** ****** enable/disable *** ** ****** levels, ******* ** ************, switch ***/***** ****, ** adjust ********. ** ********, many ******* (**** ***** below) ******** *** ***** controls ** *** *** alone.

Image Quality Settings Compared

Live *** ******** ********* ******

** *** *****, ******* streams ********** ****** *** buffered ****** **** ******* and ********. **** ******* SD *** ** ******* live, *** ****** ****** and ****** ******* *********, with ******** ** *** scene "*******" ******** ** the ****** ****** ** to ****. *** **** stream ***** *** *** frequently ******* ***** ****** was *** **** / Low ******* ******, * lower **********, ****** ***********, lower ******* ******.

** *********** ***** ****** in **** *****:

******* ****** **** ******* in ********, **** ******* taking ******* ******* ** load *** ********* ********* every *** ******* **** attempting ** ** ** playback.

**** **** ***** ****** are ******* *********'* ****** *******, ** ****, *** only *** ******* ** used *** *******.

Test **********

******* ******* **** ****** using ***** ********, ** they ** *** ***** configuration ** ***** ***********, bitrate, ** ***** ********.

** *** *****, *********** were ***** **** ******** clips, ** ***** ******* are **** ***** ***** play **** ** ******** for ***********/*********** ********. *******, note **** ********* ***** from *** ** ********** and ******* ** *** tests **** ******** *********.

********* ** *******, ******* are ********** ** *.*** at *** **** ** export *** ******** ******** compatibility **** *** **** resolution ****** ***** ** compressed *** ****** *** H.265 ** *** ******. As **** *********, ***** is ** ******* ** compression *** ******* ** export.

**** *** ********* ******* were ****** ***** ******* settings **** **** *******:

  • **** ********* *** ******* (High, ******* *** ***)
  • ********* *.***+ *** *******

******* ******** *** "** to ****" (** ******* is ******):

**** *** ********* ******** versions ****:

  • **** *****-*** ********: *.**.*
  • ********* **-**********-* ********: **.*.** build ******

Comments (27)

** ***** ** ****** Verkada's ******* *** ***** in * *** ***** age.  *** ***, *** press ** **** *****, right?  * ******** ** IPVM ** *** **** month ** **.  

****’* *** **** ******* like?

******* ** ***** *-* seconds ** *** **/** streams, *** ***** * seconds ** *** "****" low ******* ******. **** our******* ***** ***/******* ****:

**** ***-******* ********* (*-* seconds):

** - ******* ********* (6-8 *******):

***, ** ***** **** cost **% **** **** the ***********.** ****...

* ***** **** ** part ** ***** ****** to ***-*****. **** ***-***** have *********; **** ***'*. If *** ***'* **** how ** *** *** those ****** **************, **'* a **-*******. ** ****** you ***** *** ******* because **** **** ** simpler! *** *** ***********, turn ** ****-****** *** go **** ** **** normal ***. **** ******** users **** **** *** the ******** ***** ** missing (** **** *** image ** ************* ***).

***** ** ** ** industry **** ** ***** more ** ***** ** making ****** ****** *** the ***-****. ** **** to ****** ******* **********. We **** *** **** to *** **** ****** no ***********. ** **** to **** ** ******** as *******.

** ***** ******* **** just **** ****. ** they're ************** **** ********* and ***** *******, ********** ***** ** ****** it ***, **********.

*'* **** ******* ** think ** ** ******** in *** **** ******* where * ********** ** simplicity, **** **** *** resulting ******* ** *********** inferior ** ******* ***, ****'********* ** *********** ********. 

********** ***** * ******* ***, * business *******, ** ******. 

** * **** ********** note, **** ***** **** incumbents ** ***** ********** that **** ************ *** approach ** *** "********** usurper" *** ******* **** out? * ***** **.

******* *** *** **** aggressive ***** **** *'** ever **** ** **** industry, **** ********** **** Schmode ********, ****** ************ agree/disagree?

**** ** **** * think ** *** **** difference. *** * ** think **** ****** **** care **** **** ******* it ** ** *****.

*** **** **** *** best ****** ***** ********* campaign *** ***** ***** now. **** ** ********* that ****** **** **** apart. 

* *****.

* ***** ******* ** high ******** ** *** and ***** *** **** before ****** ******* *** limitations, ******* ******** *.*. (before *****) *** **** pressure ** ***** ****** and *********, *** *** product ****** ****** ****'* have ****** ********** **** were ******* **** ** the *****.

******* ******** *.*. (****** James) *** **** ******** to ***** ****** *** valuation, *** *** ******* itself ****** ****'* **** severe **********

** *** ***** ****, Verkada ** **** ** year *. ******** *** not * ***** ******* in **** ******. ** it **** ** *** to *** *** **** Verkada ******** ** *** next *** *****. ******, buyers **** ***** ******** their ***** ** *** race ** ******* **** can *** **** ****** than ****** ******* ********* them.

*******.

** * ******* ****, I ******* ****** ******* "traditional" ** ******* ** VMS ****** ** **** careful ** ******* ******* Verkada **** ** ********* on ***** ******* / specific ********, ****** **** going ***** *** ***** / **************. **'** ** tempting *** ********* ***** sales, *** ****-**** ***** things **** ****** ** smoothed ***, *** **** you've *** ** ********.

** *** ***** ****, depending ** *** ********-*****, you ***** **** ** run ****** ** ******* quality.

* ** ********** ***** that *** ********** ***** team ** * ***** part ****'* ******* ***** growth. *** * **** think **** ******'* **** nearly ** **** ** they ****'* **** * smooth *********. * ****, people ***'* **** *** anything ******* *** ***** person ** **********, ** they? (*** * **** hear ******** **** * new *** ** **** for ** ********** ***** from ****** ****?)

***** ** ****** *** just **** ******/**** ***** people. *** ***** ***** actually ** ********* ** the ******* **** *** industry ****'* ********** *** learned **** ***. * think **'* * ****** of ****.

** **'* **** *** sales **** ****'* ******* the ******, **** **** are ******* ** * time ****, *** *** better *** ***** ** pivot ******* ** ******** a ****** ** ********* to ***** ****** ********.

* ***** *** **** important **** ** ***** 'tech' *** ***** ***** effort ** **** *** cameras *** *** ** and ******* ******* *** technical ********* ******* *** storage ** ****** *** it **** ***** ************. This ********, ** *** will, ****** *** **** nothing ***** ***** ************ to ******* **** ******.

** ********** ** **** eventually, **** ** ***** people **** ****** *** that ****** **** **** of *** ***** *******, night **** ***** ******* problems, ****** / ******* in ********* *****, **** of ** ******* *** features *** ********. ** will ***.

** ********** ** **** eventually, **** ** ***** people **** ****** *** that ****** **** **** of *** ***** *******, night **** ***** ******* problems, ****** / ******* in ********* *****, **** of ** ******* *** features *** ********. ** will ***.

** ********** ** **** the ******** ** *** actual ******** ****** ****** market *****'* **** ***** most ** **** *****. And *** ***** **** do **** ** * moderate ******, *** ****** sales ********, *** ************ of ****, ***** **** monthly *******, **** ** for * *** ** other ****** **** *** lacking.

* ***** ******* **** catch ** ** **** of *** ******* ***** faster **** ******** ***** for **** ** ***** things.

***** ** * **** (YUUUUGE!) ******* ** ****** that "**** **** **** cameras".  ****** ** **** segment *** ***** ***** between *** ****** ****-***** options, ***** *** *** kind ** *******, *** the ************ ********* **** require **** **** **** (and ***) ***********. ******* is ******* **** ******, and * ***** **** like ******* ***, **** have *** ********* ** overtake * ******* ****** segment ****** *******.

******* ** ******* **** market, *** * ***** much **** ******* ***, they **** *** ********* to ******** * ******* market ******* ****** *******.

****'* * **** ******* though, ***********, ** **********, as **** ** ******* made ***** ******** ** Google, **** ***** ****** a ***** ***** ** the ********. ***** **** had ** ** **** Nest ******** ****, **** to *** ** ********** but **** ** *** residential ******** ******, **** were ***** **** **** a ***** ****** *******.

** *******, ****, ** even ** ******* ******* Dropcam **** (* ** sure *** ******** *** investors ***** ** *****) I ** *** ********* that **** **** ** a ***** **** **** player (**** ** ******** or ** ****).

*** ******** ** ****** may ***, ********* *** in *** ********/*********** *** SMB *******, *******, ******* is ********* *** ******* to **** ***** ********** customers (******/****** ******/*******).

**** ** *** *** market *******, **** ** experience ** ** **********, that ******** ***** ***** these ******. ******* ********** will ***: *** ** we ******* ***** ** our ****** ******* ******? Our ****** ******* ****** has ******** ** ******* on *****, ******, **** vehicles, *** *** *** these ** *******, ** what ****** ** *** offer *** *** ** a **** ***? ** need ** *** *** Aiphone ******** ******* ** the ***** ******** **** without ****** * ******** software, *** *** *** integrate *****?

*'** ***** *** * vendor ******* ** *** directly ****** * ********* period *** ******* **** did *** ***** ******** maker ** *******. * of ** *** *********** Yetis *** ***.

**** * **** * like *** ******* *** hinted ** **** ******** bids *** ***** ****** responded **** "** ***'* do ****" *** "****** either *** *** ***** of *** ******* ** don't"

**** **** ** *** a ***** ********** ******. We **** ** ** bids. 

* ** ** *** unsolicited ***** *** ***.

****'* **********! **** *************** **** ** * bottle ** *********:)

****** *** **** ***** comment!

***’* *** ******** *****?

*'* *** ** **-*** (oh ***) ****** ******* anyday.  **** **** **. Rockoff ** ** ******* these *** *****.

* ***** ********* *** money ** **** * debate ******* **** ******* and **** *****. 

*******: *** ***** ******** ********* Ever

*** *****, **** *** guys **** ** *** out ***** *** ******* camera *********** **(*) *** routing **? *** *** the ****** ***** *** same? **** ******* ** the ****** ***** ******** peculiar. ******.

**** *********** **** **** contact ****** *** ********. You *** **** **** via *********, *** **** also **** ** ********* in *** *******' ***** Log:

* *****'* **** *** evidence ** **** ********** other *********.

**** ***** ** ** a *** ** ***** request ** ****** ********** from. **** ***** ** is ****** ** ***. 

******** ****** ****** ** not ********* **** ****** IP, ***** ****** ** some *** *** ****** to ***** ********** ** server. * ***** *********** #7 ***** ***** **** point. *** **** ********* log ***** ****.

*****, *****. ****** *********** tests *** *******.

*** *** ** *** same **** **** ****** cameras, ******?

***** ******** ** *** latency *** ** ******** in *******.  ** ***** is * ****** ****** of ******* **** ** nearly *********** ***** ********** in ** **********.  ******** back ** *** *** 2000s **** ** **** deploying ** ******* ********** without *** **** ** to **** ** **** doing ** ***** *** similar ******** ********* ** the ***** ** ** saturated *** ******* ** pushed *** ******* ***** rate ** *** *** of **** ** *** capable ** (*.*. **** 2100/2110/2120).  **** *** *** school **** **** **** and ********** ** *******'* demographic.  * ****** ********* enough *** **** **** was ***** ******* ******* by *** *** *****, particularly **** ** **** like *** ***** ** the *** *** **** still ********.  

**********, **** *** ******* to **** **** ******** at *** ****** ** were **** ** **** it **** *** ******* some ****** ***** *******.  Looking ** *******'* *** worse ******* *** ******** would **** ** ********** and ***** ******* ********** when ******** ** *** competition ********.

 

** ***** **** ** technology **** ******, ******* gets *****...

**** -> ** -> Cloud

*** ********** ** *****, but ******** ************** ** live ******.

***** *** ********* **** to ******* **** ******* with *** *******. ******* would ** ****** **** less **** * ****** delay ****** **** ** video **********, **** **** by ***** *******, *** in ******* **** ** Axis ****** *** **, etc..

Read this IPVM report for free.

This article is part of IPVM's 6,378 reports, 860 tests and is only available to members. To get a one-time preview of our work, enter your work email to access the full article.

Already a member? Login here | Join now

Related Reports

False Verkada 'Unrivaled' Low Light Performance Claim Removed on Jun 12, 2019
Verkada falsely claimed that it delivered 'UNRIVALED LOW LIGHT PERFORMANCE' until IPVM questioned. In fact, Verkada's low light performance is...
CBR vs VBR vs MBR - Surveillance Streaming on Nov 21, 2017
How you stream video has a major impact on quality and bandwidth. And it is not simply CODEC choice (e.g., H.264 vs H.265). Regardless of the...
Speco Ultra Intensifier Tested on Apr 22, 2019
While ISC West 2019 named Speco's Ultra Intensifier the best new "Video Surveillance Cameras IP", IPVM testing shows the camera suffers from...
Blink XT Outdoor Totally Wireless Camera Tested on May 11, 2017
Running wires for cameras outdoors is one of the biggest challenges, especially for consumer or DIY installs. Now, Blink has released an outdoor...
Wide Dynamic Range (WDR) Guide on Oct 01, 2019
Understanding wide dynamic range (WDR) is critical to capturing high quality images in demanding conditions. However, with no real standards, any...
ONVIF Profile T Examined on Dec 21, 2018
Despite ONVIF's overall success (11,000+ devices supported), ONVIF has been criticized for its limitations and problems, including VMD and video...
Wireless Networking For Video Surveillance Guide on Mar 29, 2018
Wireless networking is a niche in video surveillance applications, but it can be a difficult one to understand with proper wireless design,...
IP Camera Manufacturer Compression Comparison on Nov 27, 2017
Despite the use of standards-based video compression (H.264/H.265), our tests show that default image quality settings for different manufacturers...
HD Analog vs IP Guide on Jul 16, 2019
For years, HD resolution and single cable signal/power were IP camera advantages, with analog cameras limited to much lower resolution and...

Most Recent Industry Reports

Avigilon ACC Cloud Tested on Jul 08, 2020
Avigilon merged Blue and ACC, adding VSaaS features to its on-premise VMS, offering remote video and health monitoring that was previously limited...
The US Fight Over Facial Recognition Explained on Jul 08, 2020
The controversy around facial recognition has grown significantly in 2020, with Congress members and activists speaking out against it while video...
Sperry West / Alibaba Tablet Temperature Measurement Tested on Jul 07, 2020
In April, we ordered a ~$500 temperature tablet from Alibaba. We set it to the side while doing 18 other temperature screening tests but, after...
Facial Recognition: Weak Sales, Anti Regulation, No Favorite, Says Security Integrators on Jul 07, 2020
While facial recognition has gained greater prominence, a new IPVM study of security systems integrators shows weak sales, opposition to...
Video Surveillance 101 Book Released on Jul 07, 2020
IPVM's unique introduction to video surveillance series is now available as a 145-page eBook. Designed for managers, salespeople, and engineers new...
Startup Duranc Presents AI VSaaS on Jul 06, 2020
Duranc presented its system at the May 2020 IPVM Startups show. A 30-minute video from Duranc including IPVM Q&A Background on the...
Low Voltage Nation Wants to "Help You Carve Out A Fulfilling Career" Interviewed on Jul 06, 2020
It is difficult to make your way in this industry as there is little formal schooling. However, one person, Blake Urmos, the Founder of Low Voltage...
The Next Hot Fever Detection Trend - $100 Wall-Mounted Units on Jul 06, 2020
The first wave of the booming fever detecting market was $10,000+ cameras, now interest for ~$2,000 tablets is high and the next big thing may be...
Cisco Meraki Unlocks IP Cameras With RTSP Tested on Jul 06, 2020
Meraki opened up its cameras to 3rd party NVRs/VMSes by offering RTSP streaming because of "the need to solve a business problem". We tested...