Appreciate the voice of concern, however, it was found that the version of firmware tested is the latest version available. No firmware updates found on either the web GUI:
Nor was there an update available through Uniview's EZTools program:
If you have a link to some site or file that contains "newer" firmware, please post! We will make appropriate updates if a newer version of firmware has an impact on camera performance. Also, I'm sure many of our members could make good use of an additional resource for Uniview firmware updates, as support is limited but growing, as the report states.
The camera that you used for your testing is over 2 years old. The IPC3238SR3-DVPZ replaced the camera used for this testing back in December of 2017. I don't know of any of the authorized resellers that still carry the DVZ model anymore.
I'm not sure how John was being an "arrogant douche". He basically posted the same thing I was going to when I read your responses yesterday. I followed your links and everything worked. I then Googled the same thing last night using the terms that UD#2 listed, "uniview official partners north america" and the kr link was the third link down and that page includes WEC as a North American partner. I am in NA. The kr site lists copyright 2011-2018, while uniview.com lists copyright 2011-2019. So it appears as though that site should be taken down or hidden from search results as it lists incorrect information.
You just seemed to refuse to acknowledge that Uniview made an error in their website and should fix it to prevent Google from showing a user in North America potentially incorrect information.
I was not calling you banal. The 'banal explanation' I mentioned was that contrary to your binary contrast of "What the rest of the world sees" was simply that anyone who google'd this term would get a similar search result, that is, it was not an issue with U2 particularly, just that Google was returning that to anyone who searched for such information.
We have no problem testing a newer model, we always strive to be accurate, but for over two months, we have had the discussion on what we were testing available: 4K Shootout 2019 - What Should We Test? Notifications were sent out to members and it has been cited at the top of every 4K report we have done in the past month, including Axis, Bosch, Dahua, Hikvision. No one from Uniview or distributors has mentioned a problem until now.
We are going to purchase and test the DVPZ model. For confirmation in advance, what is the most current firmware version of both of these cameras?
Why not contact the manufacturer directly prior to testing to ensure the latest model and firmware is being used? If you already did this, then this is UNV's fault for allowing an old camera to be tested
I'm just a lowly sales person at one of the distributors. I have mentioned to my superiors but if they didn't do anything about it and neither did any of the other distributors, well, that's above my pay grade.