Ubiquiti UniFi Access Intercom Tested

Published Apr 11, 2024 13:01 PM

Ubiquiti is significantly expanding its video surveillance and access control offerings, now adding an intercom, but how well does it work?

IPVM Image

IPVM has already tested numerous intercoms; see Intercom Rankings - Aiphone, Akuvox, Alocity, Avigilon Alta, Axis, Axis 2N, DoorBird, Hanwha, Hikvision, Verkada

We bought and tested the Ubiquiti Intercom against the Axis A8207-VE MK II and the Hikvision DS-KV9503-WBE1 IP Villa Door Station. In this report, we examine:

  • What were the tested key positives and negatives?
  • How does the Ubiquiti Intercom compare to the Axis A8207-VE MK II?
  • How does the Ubiquiti Intercom compare to the Hikvision IP Villa Door Station?
  • What additional hardware is required?
  • What are Ubiquiti's Intercom's different operation / viewing methods?
  • What methods of entry are available for the Ubiquiti Intercom?
  • How well do those methods of entry work?
  • How is the sound quality, with or without added background noise?
  • How does the Ubiquiti Intercom perform in Full Light (~300 Lux), Low Light (~5 Lux), Dark (<0.1 Lux), and WDR environments?
  • How does pricing compare to Axis or Hikvision?
  • What is the bandwidth consumption in day and night lighting?
  • What is the country of origin of the Ubiquiti Intercom?

This is the eleventh test in a series of intercom tests, with the previous tests: Aiphone IX-DVM, Akuvox E12W, Alocity F3D100, Avigilon Alta Video Intercom Reader Pro, Axis A8207-VE MK II, Axis 2N IP Style, DoorBird D1101V, Hanwha TID-600R, Hikvision DS-KV9503-WBE1, and Verkada Intercom TD52.

Pricing **********

*** ******** ******** *** ** ****** price ** ~$*** ***, ***** ** the ****** **** ** *** ****** intercoms, ********* *** ********* **-******-**** ** Villa **** *******, ***** ***** ~$*** and *** **** ********* **** *** Axis *****-** ** **, ***** ***** ~$1,600:

IPVM Image

*******, *** ******** ******** ******** ********** Ubiquiti ******** ** *** *** ******** that ** ********* ******.

Physical ********

*** ******** ******** *** ** * MP ****** **** ** ~**° ****, an ********** *** **********, * ******* and ********** *** ***-*** *****, * 7" ***** ****** *******, ** ********** NFC **.** *** **** ******, * physical ****** *** *** **** *****, a ****** **** ****** ** ***** up *** ********'* ********* ** ******** a *-*** ****, *** * ****** connection ** *** **** *** *** to ******* **** * ******** ****** Hub.

** *** ***** *****, ** **** the ******** ******** ****-**-**** **** ******* *****-** ** ************** **-******-****:

Executive *******

***** ** **** *******, ********'* ********'* basic *********** **** ******* *********** ***** it * **** *** *** ********** users ** ***** ******* *** ****-**-***** performance. *******, *** ******** ******** ***** with ******* ************, *** *** **** and ***** *********** **** ** **** enough *** ****.

*** ******* ***** **** ***** ********'* Intercom ****** ***** ***** *** ********** with ******** ******* ** ***** ******* to ***** ****** *********, **** ** the**** *****-** ** ************** ** ***** **** ********* * ***** ****, *** ****** suffers **** ******** *********** *********** **** make ** *****-******* ******** ** *********** (*** *** ********).

******** ******* ** * ** ********* *** ****** *** ********* ** IPVM **** *** ******** **** ******* and ******* ** * ******* **********, providing **** ***** ******* ** *** scenes ******. ************, ********'* ******** *** limited *****-***** *******, ********* **** * Ubiquiti***** ************ ******* *** ******** ****** **** ************* ** * ****** system. ** ** *** ***** **********, has ** *** *******, *** ****** limited **** ********** ******* ******* ******* for *** ****.

Tested *** *********

*** ****** *** ********* ***** ****** testing ****:

  • ***** ***** *** ******* ** ******* through ***** ******
  • ******* ***** ******* **** ******* **********
  • ******** ******* ** *****
  • ****** ********** ** *********** (****, ***, QR ****)

Tested *** *********

*** ****** *** ********* ***** ****** testing ****:

  • ******* ********** **** ******** (******** * MP, ******* *** ******* *******)
  • ** *** ** ****** ********
  • *** ***** **********
  • ******** ***** ******** / **** ********** with ******** ******** *** **** *************
  • ******* ********* *** *****-********* ************

Compared ** **** *****-** ** **

*** ******** ******** *********** *** **** A8207-VE ** ** ** **** *****, including:

  • ******** *** * ***** **** **** (~$400 **. ~$*,***).
  • ******** *** ******** ***** *******.
  • ******** ******** ** ***** ** * method ** *****.
  • ******** *** * **** ***** ***** and ********** ** ***********.

*******, *** **** *****-** ** ** outperforms *** ******** ******** ** ******** areas, *********:

  • **** ******** ************ ****** *** *** settings.
  • **** ******** *** **** *** ****** DESFire ***********.
  • ****'* ****** *** **** ******* ** not ******* ***** ********.
  • **** ******** ******** ***** *******.
  • **** ** ***** ********* / ***** 3rd-party *******.

Compared ** ********* **-****** ** ***** **** *******

*** ******** ******** *********** *** ********* DS-KV9503-WBE1 ** **** *****, *********:

  • ******** *** * ***** **** **** (~$400 **. ~***).
  • ******** **** *** ******* ********** *********.
  • ******** *** ******** ***** *******.

*******, *** ********* **-****** *********** *** Ubiquiti ******** ** ******** *****, *********:

  • ********* ******** ****** *********** ** * method ** *****.
  • *********'* ****** *** **** ******* ** not ******* ***** ********.
  • ********* ****** ************ ****** *** *** settings.
  • ********* ******** ******** ******* ***** *******.

Reduced ********** ******** **** ***** *******

******* ******** **** ***** ******** ******* 8 ** **********, ******** **** ******** streaming *** ********** ** * ******* 800x600 **********. ******** ********* ** **** that **** ******* ********** ** ********, with ** ********* ****** ******** ** stream ** ****** ** * ****** resolution:

*********, ***** ** ** *** ** change ****** ******** *** **-********...***** *** it’s ********* *** ********* ** *******. In ***** *******, ** **** **** it ** ****** *** **** *** Protect ****. **** **:

- ***** **** ** **** ** view ****** ****** ** **** ***** Access *** ***** *******

- ***** **** ** **** ** select *** ******* ***********

**** ******* ********** **** ** ******* to ******** ** ** ****** ******** and ******** *************. ******** **** **** that ***** ******** ********* ** * higher ********** ** ** ***** *******, they ****** ***** ** *** ******** for **** **** ****** **** ** available.

*** ****** ********* ***** ****** ** their ******* **********, **** ******* ** adjust / ****** *** ********** ** needed. ******* *** ******** * ** camera ** *** ********, **** ******* resolution ******** ****** ***** ******* **** competitors **** **** *** *********, ****** the ******** ******** *** ******-********** ******** tested.

**** ******** ******* *** ******** ** support ********* ** *** ******* **********, IPVM **** **-**** *** ********'* ***** quality *** ****** **** ******.

Additional ******** ******** ********

********** ******** ********, ********* ********'******* *********** ************ *******, *** ******** *** **** functionality. *** ****** *** ** ******** to ******* *** ******** **** **** relays *** ******** ***++, ***** ** atypical ****** ***** ****** ********* **** only ******* ***. ************, *** ****** Hub **** ** ********* ** ********'* Dream ******* ***** ******* ** *** the ****** ** ***** ******. *** our *********** **** *********** ** ******** ****** Control *** ***** **********.

*** ***** *** ***** ***** ******** devices *** *********** **** ********, ****** these ******* *** ******** *** ***** system **** *** ************ ********** ******** to *********** *** ** *** **** additional ********. ********'* ****** *** *** increase *** **** ** ** ********** ~$200, *** * ***** ******* ***** ~$380.

Fluid ***** ******* ***** ******

******* ****** * ***** ***** *** configuration ** *** ******* ******* ***** Access. **** *** ******* **** *******, UniFi ****** ************* ********* *** ***** the ******** *** *** ****** ***, providing * ****** ***** ******* ** configure *** ********, *** ** ****** credentials ** *****.

Limited *** ***** *******

*** ******** ******** *** ******* ***-***** support *** ** **** ********** **** Ubiquiti ****** ******* *******. ** ** not ***** ** *** ********* *** can **** ** ********** *** ********* through ***** ******. ************, ****** *** Axis *****, ******** **** *** ******* HID **** *********** *** ** **** compatible ************ ****** ******* *****-***** ****** ******* **.** *** credentials.

Methods ** ***** ******

********'* ******** ****** **** ********* ******* of ***** ******* *** ********. ******** Card ***********, *** *****, *** ****** entry *** ********* *** **** ***-***** and ********, ***** ** ***** *** only ********* *** ********.

**** ****** *** ******** ********'* ******* of *****, *** ******** *****, **** videos ************* **** ******.

******** **** **********

********* *** ******* ***** ***** ********'* Access ***** *** *****-***** ****** ******* cards *** ********** ** ~** ****** trials. ***** ******** **** *** ******* HID **** ***********, ********'* ****** ***** and ****** ******* ***** *** ** assigned ** ***** *** ******** ******* UniFi ******. *** ***** ***** ************ a ********** **** **** *** ****** from *** ******** ***** * ** Access **** *** * *****-***** ****** DESFire *** ****:

*** ****

** *******, ******** * *** **** the ******** ******** ************ ******** *** door ***** ** **** **** *** second ** ~** ******. **** *** assigned ******* ***** ****** *** *** be ******** ** ******* ***** *** visitors. ******** ****** *** ******* ** randomize *** ********'* ******* ******, *********** allowing *** ***** ******** ** ***** those *** ******* ** ***** * user's *** *** ******. *** ***** below ************ * ********** *** ***** using **** *** ******** *** ******* randomized ******:

** ****

** ***** *** **** ** ******** to ******** ******* ***** ******. ******* QR ***** ************ ******* ****** ******* the ******** ** ~** ****** ******. An *** **** *** *** *** duration *** ***** *** ** **** is ******, ********* **** ******* *** days ** *** ****. **** ** codes ******* *** ********, *** ***** did *** ***** ******. *** ***** below ************ * ********** ** **** access:

****** / ****** ******

*** ******** ******** *** ** ******** unlocked *** *** ***** ****** *** UI ** *** ****** ****** ***. In *******, ****** / ****** ******** the **** ************ ** ~** ****** trials, ** ***** ** *** ***** below:

Call ***** ******* ********

*** ******** ******** *** ************ ***** with ** ******* ********* ** ****** with ******* ********** ***** *** ***** background ******* ***** ** ********* ****-******* use *****.

****** *******, *** ***** ******** ****** a **** ******* ********'* ******** ****** was ************, **** ** ******* ********* (with ** ***** ********** *****, ~** dB ******* *****):

**** ***** ********** ***** ** * busy ****** ******** ******* * ******* behind *** ******* ** ~** **, the *******'* ***** *** ************ **** no ******* ********* **** *** ***** background *****:

Speaker ******* ********

*** ***** ******* **** *** ******** Intercom's ******* *** *******, **** ** intelligible ***** ****** ** ~ ** dB ***** ********* ******* ********* **** than ~*' **** *** ******:

Limited ********* *** ***** ********* ************

****** *********** **** **** ** *********, Ubiquiti ****** **** ****** ********** ** capture ****** **** *** ********'* **** view. *** ******** ******** **** ***** recordings ****** * **** ****** ***** or **** * **** ** ********* from *** ********, ***** *** ** viewed ******* ***** ******.

Image ******* ********

*** ******* ********* *** ********* ********** provided **** ***** ******* *** *** details ** * ******* ** *** scenes ****** ******** ** ***********, ******* Ubiquiti ********* ** * ** ****** in *** ******.

** ****** *** ***** ******* ** the ******** ******** ******* *** **** A8207-VE ** ** *** ********* **-******-**** intercoms ** ~*.*' *** ~**' ** full ***** (~*** ***), *** ***** (~5 ***), *** **** (< *.* Lux) ** *** *** *** ***** quality ********.

Full ***** (~*** ***) ***********

***** *** ******** ******** ******** ****** image ******* ** ***** ********* ** a **** ***** (~*** ***) *****, Ubiquiti ******** ****** ***** ** * subject ** ******* ********* **** *********** such ** **** *** *********.

**** * ******* ~*.*' **** *** intercoms, *** ***** ******* ******** ****** image ******* ** * ******* *** chart, *** ********* * *******'* ****** or ***** *******. ***** *** ******** Intercom *** *** ********* ***** ******** of *** ***** *******, ** ******** low ***** ** *** ******* *** chart ******** ** **** *** *********:

IPVM Image

** ********* ** ~**' **** *** devices, **** *** ********* ******** ******** image *******, **** *** ******** ********* high ***** ** *** ******* *** chart **** ******** ************ *******:

IPVM Image

Low ***** (~* ***) ***********

******* ******** **** *** ******** ******** produced ******** ** **** ***** ** a *** ***** (~* ***) ***** on * *******, ************* *** ******* and ********* ************ ****** ******* ** close *** *** *********.

**** * ******* ~*.*' **** *** intercoms, ******** ******** **** ***** *** underexposed *** ******* ******** ** **** or *********, ********* ************ *******. ** close *********, **** *** ********* ******** stronger ***** ******* **** ********:

IPVM Image

** *** ********* ** ~**' **** the *******, ******** ******** **** ***** on *** ******* *** *****, ********* identifiable ******* ** *** *******. *** Ubiquiti *** **** ********* ******** *********** the *******, ********* ****** *******, ***** Hikvision **** *** *********** *** ******* but ****** ** ********** *** *****:

IPVM Image

Dark (< *.* ***) ***********

***** *** ******** ******** *** ** integrated *** ********** *** ************ * scene ****** *-*** **************, *** ******** still ******** **** ***** ******* ** dark ****** **** ******** *** ***** and ******** ******** ************ ******* ******* at ***** *********.

** ***** ********* ** *** ******** (~1' - *.*' ****), *** ****** and *** ********** ************ *** *******, obscuring *** ****** ******* ** *** subject. ** ********* ****** ~*.*', *** LED ********** **** *** ********** *** scene ** *******, ******* * ******* completely ** ******* *********:

IPVM Image

******* ******** ** *** ** ****** the *** ********** ****** * **** was ********* **** *** ******** ****, with ** *** ** ****** *** floodlight *** ***** ********** * **** environment. ******** ********* ** **** **** the ******* ****** ** ** **** on *** ********** **** * ******* initiates * **** **** *** ******** and **** ******** ****** * ******* for * **** ********** *** ******** to ****** *** ********** *** **** surveillance:

*** ******* ****** ***** *** ** to **** ** ***** ***** **** when **’* ** ***-*** *************. ** will ******** ****** * ******* ** let *** ********** ** ******* **** users **** ** ****** ** * dark ***********.

** *** ******** ** ** ** installed *** **** ** * **** environment, ** ***-**** ****** ******** *** floodlight's *********** *** ******* ** **** sufficient ******* ********.

Weak ****** ***********

*** ******** ******** *** **** ****** performance ** *** ****** ******, ********* high ***** ** * ******* ******* through *** *****, ********* ************ *******.

** **** ***** (~*** ***) *** low ***** (~* ***), *** ******** Intercom ******** ******** ** **** ***** on *** ******* ** ****** **** obscures ************ ******* ** *** *******. In ***** ***** (~ * ***) and **** (< *.* ***) ****** that *** *** ********'* *** ********** for ***** ************, *** ******** ***** not ******* ************ ******* ******* ******* through *** *****:

IPVM Image

No ******* *** ***

*** *********** *** ****** ** ** exit **** *********** **** ************ ******* from ~**,*** *** ******* ** ~*** Lux ******. ******** ********* ** **** that ***** ** ********* ** ******* or ******** *** *** *********** ** the ********. *** ******** *********** *** background ***** ************* *** ******* ** both ** ****** *** ******* *********** that ******** *** *******'* ************ ****** details:

IPVM Image

WDR ****** *********** ********

*** **** ***** ***** ***** *** performance ***** *** ****** *********** *** background ***** ************* *** *******, ********* facial ******* ** *** ******* ** they ***** *** ****** *****:

*** ******** ******** *********** *** ********** and ******** **** ***** ** *** subject ******** *** ***** **** **** the **** *** ********* *********, ********* identifiable ****** ******* ** *** *******:

IPVM Image

Bandwidth ***********

*** ************ **** ***** **** ******** motion ** *** ****** (******* *******). The ******** ******** ******** *** ******* bandwidth **** ~*.** **/* ** ****-***** scenes ******** ** *** ***-***** (~ 5 ***) *** **** (< *.* Lux) ******:

IPVM Image

Country ** ******

*** ******** ********'* ******* ** ****** is ******:

IPVM Image

Firmware ******** ******

  • ******** ********: *.*.**
  • ******** ******** ******: *.*.*
  • ***** ******: ****** *.**.*
  • **** *****-** ** **: **.*.**
  • ********* **-******-****: **.*.* ***** ******
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