Tyco Pledges No Sharing Exacq Customer Info

By: Brian Karas, Published on Mar 16, 2016

Recently, Exacq adopted Tyco's privacy policy that notes: "Tyco may share your personal data with other Tyco group companies."

We contacted Tyco for clarification on this. They unambiguously declared:

"Sensitive commercial and competitive data such as customer, channel, transactional or contractual information is never shared by Tyco even among Tyco affiliates, in accordance with our legal, contractual and anti-trust/fair competition obligations." (emphasis added)

Many industry people and Exacq's own dealers fear the increasing Tycofication of Exacq, as Exacq becomes part of the Tyco solution, its relationship with Tyco the integrator (TycoIS), and the impending JCI acquisition.

Given that, it is notable and promising that Tyco has taken such a strong stand about not sharing such information. If you have any experiences or information to the contrary, please share (comments below or email us).

Comments (7) : PRO Members only. Login. or Join.

Most Recent Industry Reports

Axis "Best Of The Best" 4K Camera Tested (Q1798-LE) on Nov 21, 2019
Axis has released their "best of the best" Q1798-LE bullet camera, touting "4K without compromise" with a large Micro 4/3" image sensor, custom...
Glass Doors and Access Control Tutorial on Nov 21, 2019
One of the biggest access challenges are locking and securing glass doors. Unlike wood or steel doors that can be modified to work with...
Avigilon H4 Intercom Tested on Nov 20, 2019
Avigilon is well-known for video surveillance and access, but how well does the company's intercom work? We purchased and tested Avigilon's H4...
The Cowardly, Greedy "Leaders" of Video Surveillance - SIA on Nov 19, 2019
The video surveillance industry suffers from cowardly, greedy 'leaders' focused on maximizing easy money while undermining public trust. The...
Hikvision Dual Lens Face Recognition Camera Tested on Nov 19, 2019
Hikvision's Dual Lens Facial Recognition camera, claims that it "adopts advanced deep learning algorithm and powerful GPU to realize instant face...
Top Manufacturers Gaining and Losing 2019 on Nov 18, 2019
2019 has been an explosive year for video surveillance, with the world's two largest manufacturers, Dahua and Hikvision, being sanctioned for human...
Hidden Camera Detectors Tested on Nov 18, 2019
Hidden cameras are a growing problem as cameras become smaller, cheaper and easier to access. However, some companies claim to be able to detect...
Wyze Fires Back at JCI - Your Patents Are Invalid, Pay All Of Our Costs on Nov 18, 2019
Goliath JCI targeted startup Wyze this summer alleging the fast-growing consumer startup was violating a slew of JCI's patents. Now, Wyze has...
ADT Stock Surges - "Leading The Commercial Space" on Nov 15, 2019
Don't call it comeback... but maybe call it a commercial provider. ADT, whose stock dropped by as much as 2/3rds since IPOing in 2018, has now...