Tyco Pledges No Sharing Exacq Customer Info

Author: Brian Karas, Published on Mar 16, 2016

Recently, Exacq adopted Tyco's privacy policy that notes: "Tyco may share your personal data with other Tyco group companies."

We contacted Tyco for clarification on this. They unambiguously declared:

"Sensitive commercial and competitive data such as customer, channel, transactional or contractual information is never shared by Tyco even among Tyco affiliates, in accordance with our legal, contractual and anti-trust/fair competition obligations." (emphasis added)

Many industry people and Exacq's own dealers fear the increasing Tycofication of Exacq, as Exacq becomes part of the Tyco solution, its relationship with Tyco the integrator (TycoIS), and the impending JCI acquisition.

Given that, it is notable and promising that Tyco has taken such a strong stand about not sharing such information. If you have any experiences or information to the contrary, please share (comments below or email us).

Comments (8): PRO Members only. Login. or Join.

Most Recent Industry Reports

Aruba Networks Profile on Feb 22, 2018
Aruba Networks' presence in the video surveillance market has historically been limited. With a company focus on Wi-Fi first and switching...
US Army Base Specifies 70+ Outdated Hikvision Cameras on Feb 22, 2018
A US Army base has specified 70+ Hikvision IP cameras, a month after the WSJ reported a different Army base removed Hikvision IP cameras. While...
Directory of 30+ LPR / ANPR Providers on Feb 21, 2018
License Plate Recognition / Automatic Number Plate Recognition are a type of video analytics software that can identify and match license / number...
New Whole Foods Installs Hackable Access Control on Feb 21, 2018
Whole Foods has built a reputation for high quality. And their 2017 Amazon acquisition has increased that, plus added deep pockets for buying...
Remote Network Access for Video Surveillance Guide on Feb 21, 2018
Remotely accessing surveillance systems is key in 2018, with more and more users relying on mobile apps as their main way of operating the system....
Visio For Video Surveillance Design on Feb 20, 2018
Many integrators have standardized on AutoCAD for camera layouts but new users may be overwhelmed by its learning curve. Microsoft's Visio...
Health Care Insurance Integrator Benefits Statistics on Feb 20, 2018
How common and how much healthcare coverage is typically provided by security companies? 150+ integrators explained how their companies provide the...
Hikvision Deletes Genetec Support on Feb 20, 2018
There will be no peace between Hikvision and Genetec. A year after Genetec expelled Hikvision (and Huawei, citing Chinese government control...
Change Orders - Sometimes Necessary, Sometimes Unethical on Feb 19, 2018
Change orders are a common element in project sales. Sometimes they are a necessity and appropriate ways to deal with arising issues, but sometimes...
Bosch Merges Video, Intrusion and Access Businesses on Feb 19, 2018
Bosch is merging their "video systems, intrusion detection, as well as its access control and management software business units to form a single...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact