New IPVM survey data reveals integrator's top 5 problems with electronic access control:
- High Cost
- Complex Doors and Hardware
- Lowball Competition
- Grudging Customers
- Legacy Systems
Inside, we collect integrator comments that explain these issues, how it impacts them, and what they do to handle this.
Open Ended Responses
Our question asked integrators:
"What is the biggest problem you face with selling/servicing electronic access systems? Why?"
This allowed open-ended responses rather than limit them to multiple choice preset options. As a result, they shared a large volume of feedback with us, which we've condensed into commonly themed groups. Integrator comments provide color to the key findings we examine below.
See the chart below for the key findings shared by our members: