Comcast SmartOffice (Using Genetec and Axis) Profile

Author: Brian Karas, Published on Mar 29, 2017

Comcast has more than 20 million subscribers and $80 billion in revenue.

Now Comcast is partnering with Genetec and Axis to deliver a "surveillance package for all types of business" with SmartOffice to its large customer base.

IPVM spoke with Comcast's Executive Director of Premise Services, Christian Nascimento, who led the development of this offering for Comcast.

In this report, we analyze Comcast's video offering, and how this will impact the security market for traditional integrators.

******* *** **** **** ** ******* *********** *** $** ******* in *******.

*** ******* ** ********** **** ******* *** **** ** ******* a "************ ******* *** *** ***** ** ********" **** *********** to *** ***** ******** ****.

**** ***** **** *******'* ********* ******** ** ******* ********,********* **********, *** *** *** *********** ** **** ******** *** *******.

** **** ******, ** ******* *******'* ***** ********, *** *** this **** ****** *** ******** ****** *** *********** ***********.

[***************]

Comcast ***********

************* *******'* ******* ***** *******, ***** ****** *****-***(****) ******* **********'* *************** *******. ****************** ** ****, *** ******* ********* **** *** ******* ******* is ********** ******* ** **** *** ******, ****** ***** **** been **** ******* ************ *** *** ********** ***** *** ****.

*** **********, *** ***** ** ****** ** *** *****, **** no ******** ** *** ******** ********. **** ********* ** **** or ******** ***** ** ******* *******-******** ******* *** ***** ****, or ** * ******* *** *******.

*********** ** ********* ** ****** ******* *********, *** ******* ***** to **** ** ********* ** *** ***** ******* ** ***-****.

*** *** ******* ***** ****** ** **** ********* **** ******* ** *************.

Pricing - ** ******* *****

*** ***** ****** ** $**/*****, **** ********** ****** ******* ***** $15/mo *** ******* ******* $**/**. **** ******** * **** ** video *********, ****** ******* *** ** ********* ** ** **** (for ********** ******* *******). ******* **** *** ****** *** ******** for ************, ** *** ******* **** *** *** *******, ****** the ******** *********** ********** ** ***** ********** **** ** *** have *** ******* ** ****** ** ***** ** * ******** offering. ***** *** ** ***-**** *******, *** ** ** ******* to * *** ** * ********.

Targeting ***** ******** *********

**** ******** ** ******** ** *** *****/****** ******** ****** - convenience ******, ****/***********, **** **** **********, *** ***** ******* *** example. *** **** ******, ******* ********* **** ********* **** **** a ********** ******* ****** ** *******, ********* **** **** **. Targeting ***** ******* ******* ****** ****** *** *********** *** ****-********* installations, ** ******** ********* *********** *** *** ***** *********.

Federation *******

********** ******* *** ******* *******'******************, ***** ****** *** ***** *** ** ********* ****** ** managed. **** ****** ******* ** ********* ********** ***** ************ ******* ** ******* ** ***** ******, ** *********** ***** are ********** ********** *******.

No ***** *** ***** ** ******

******* **** ***** *** ** ***** *** *********** ****** **** 720p *********, ****** **** *** ******** **** ***** ** ********* feedback.

No ***** ***** / ********* *******

****** ********** ****** ******* ** ******** ********* ** **********'* **** of ********* *******, ***** ***** **** ****** ********** ******* *********** bandwidth ********* ** ******* ** *********** *.***.

Comcast ** ******** **********

******** *********** ***** **** ***** ****** ********* **** ******** ***** company, *** ******* *** ********* ***** ****. **** ******* ***** installers **** "****** ******* ****** *********" ** **** ** *** installation *******. *** ******* ** **** ******** **/* ******* *** repair/replacement ** *******. **** **** ** ******* ******** ** **** common **** ***********, ***** ********** ** ********* ******** *** **** to ****** ********** / *********** ********* *****.

Poor ********** ********

** ** ******* ** ************* *** ********, ******* ***** *** examples **** *** **** ********** **** ********* *** ***** ******.

** *** ***** *******, ******* ***** *** ***** ******* ***** of ***** ****** ******** ** *********** *** **** ***** ***** does *** **** ****** *** **** **** ****, **********'* **** typically **** ******* ***** ******* **** ****** ********** *******.

** ******* *** *** '***** ******' ************, *** ****** ***** to *** ****** ** ****** ***/*********** *** ****** **************. ***** the ********** ******* ** ** ******, *** **** ** *** room ******** ******* ** **** ****** ******* ******** **** *** SmartOffice *******.

Compared ** *********** *********

**** ******* *** *** ******** *** ********* ***** ******* *** the ********** *******.**** ********** ********* ** **** ****** **** ***** ** ** *** ** 4MP **********. ************, *** * *** ******* ******** ** **** far ***** *** **** ******* ** ************ ******* ** **** ***********.

* * ****** ****** '***********' ****** **** **** ***** $**/***** ($900/year). ***** **** **** ******* ******* *** *********** ** ****** components, ** **** ** ******* ***** **** ********* **** * 4 ****** ***** ** ****** ****** **** * ********** *********** contract **** *** ******* ******** ** *** ******.

Benefits *** *******

** *** * ****** ** ******** *** ******* ****:

  • ******* **** ****** ************ ** ***** ****** ***** ************. *** Comcast **** ***** ******* * ***** ******* ** ******* ********* that ** ********* ***** *** **** **** ****** ** ***.
  • *** ******* ** ******** ***** **** ***** ***** ********** **** Genetec's ********** *** ********, ******** ******, ***** ** * ******* to *** **** ****** **** *** ******* *** ***** ********* / ****** / **** *******.
  • ********, *** ****** **** ******* ** *** *** *** *** for, ******** ** * ******** **** *** ******* *********** **** the ********* ** ******** ***** **** *** ***** ****** ***** make ******* **** ********** *** ********** *** ********.

Integrators ********* **** *******

*******, *********** *** ******* **** ******* ** **** ****** ** offering:

  • ****** ********** (*.*., **** ****)
  • **** ****** ****** (** ***** ***)
  • ****** ******* (*.*., **** **** * ****)
  • ***** ****** (*.*., * ********* * ****** ****** *** ** bought *** **** **** * **** ** *** *********** **** fees)
  • ***'* *** ******* ******* (*.*., * ********* ****** *** ** 'leased' *** $** *** ***** *** ****** *** ***** **** significant *******, ***.)

Comments (19)

Undisclosed #1

03/29/17 02:34pm

** ** ****, **** *** ******** ******* ******** ******** ** this ** ***** *** ******?

Thumbnail brk1

Brian Karas

IPVM | In reply to Undisclosed #1 | 03/29/17 02:39pm

**** ** ** ******** ** ******** *** ******** ** ****** for ********/***** *******.

Undisclosed End User #10

In reply to Brian Karas | 04/02/17 06:54pm

**** **** *** ****** ****** *** ********. **** *** ******** include *** **** ********** ******** *** ***** ****** ** ** it ** ********** ******* ****?

Paul Shah

In reply to Undisclosed End User #10 | 04/02/17 07:59pm

**** ** ***** ** **** **** *** ***** ** *******:

"******* ******** ****** ** ******** ******* ** ******** **** *** $139.75 **** *******. *** ******* ****** *** ****** ** ******** service ** $**.** *** *****"

Thumbnail brk1

Brian Karas

IPVM | In reply to Undisclosed End User #10 | 04/02/17 09:30pm

**, ** **** *** ******* *** **** **********. *** ***** for *** ******* **** ********** **** ********* *** ****** ******* *** ******** ******.

Undisclosed #2

03/29/17 02:40pm

****** ******* **** ******* **** *** ******* ** ***********, ** this **** ** **** *** *** ***** ***********.

John Honovich

IPVM | In reply to Undisclosed #2 | 03/29/17 02:43pm

*** ***** *********** ** *** ******* *** **** ** ******* anyway ** **** ***** ***** ******* **?

Undisclosed Integrator #3

03/29/17 03:43pm

*** * ******** **** **** **** *** *** ********* **** someone **** *** **** *** **** *********** ** ****** **** as ** "**********" ** * *** ** ******* ****** ***** slowing **** **** **** ****** ** ****** ***** (** ********* in **).

** *******'* ****, ********** *** ****** **** *** ***** **** outside ** **'* *** ** ******-******* ************. ** **** *** looking ** **** ***** *****, *** **** *** ** ** that **** * ******* **** ******* ** *** *** ****** (something *** ******* ******* ****** ** *** ********** **), ** isn't ********** **** ****** ******* *** ******** ******** ** **** a *** ** **** ********** * ********* ***** *** ** a *****-***** *******.

Undisclosed #4

03/29/17 04:05pm

* ***** ***** ********* **** **** * *** ***** ***. It ***** ******* ***** *** ******* ********* *** * ****** to *** **** ** **. ******* ********* **** *********, ******* use **** ** *********.

Undisclosed Integrator #5

03/29/17 06:20pm

****** ******** ******* *** ** ** ***** **** **** ********** the ***** ******* ** * ******** ******* *****. *'* ******** **** *** ******* *** ********.

Undisclosed Manufacturer #6

03/29/17 06:43pm

** *******, **** ** ********* *** *** ***** ******* ********. In ********* *** *******, **** **** ****. ***** ******* ** trying ** ***** *** **** ** ***** ** ******** ******** service, *** ***** **** ******. ****** * ***** ** ******* demands ** * ********** *** ********** ** **** **** ********* have **** **********. ***'* *********** **** ********* *****'* **** ** intended? ***** ******* ** *****. **** ** *********** ** ***** it ******.

Undisclosed End User #11

In reply to Undisclosed Manufacturer #6 | 04/02/17 07:13pm

* ** ***** ** ****** *** *** **** **** **** no **** **** ** ******* ** **** ******** ** **** offering. **** **** ** * ******* ******* *******, * ***** there **** ** *** *** ***** ******** ********, *** ***** the *** **** ***** **** ******* ** ***** ** **** or ******* ** ********* **** *** ** *****, * ***'* think **. ** **** **** ** ***** **** *******. *** honestly *******'* "********" **** ** **** **********, *** ** *** like *** **** ****. * *** ******* ******** ** *** of ** ******** *** *** ******** ******* *** ***********, *** at *** **** ** *** **** *******, * *** "***" because * ** *** **********, *** ***** ******* ****

Undisclosed Manufacturer #6

In reply to Undisclosed End User #11 | 04/02/17 08:39pm

******, **** ******. * *** ***** *********. **'** ***. **** if ******** ** ******** *******, **** ****** ************* ******* *** three ** ********* ****** ** ***** * ****** ** ********** implementation, ******* ******* ** *** ****** ** ***.

Undisclosed Manufacturer #7

03/29/17 08:45pm

*** ** ********* *** *********? **** *** **** **** ** the ***** ******, ***** ** ******* *** *-****** ** ******** intervals? ** ** **** **** ** ***** ****** **** *****'* have *********?

** **** ****** *** * "***" ** ***** ******* ** not ******* * ***** *****?

Thumbnail brk1

Brian Karas

IPVM | In reply to Undisclosed Manufacturer #7 | 03/29/17 08:54pm

* ***** ******* *** ********* ** *** ********* *** *** supported ** **********, *** *** *** ******* * ********. * will ******** **** **** *****. *** **** ****** **** **** support *********.

Undisclosed Integrator #8

03/29/17 09:24pm

*** **** **** *********** * *** ** **** ** *******. It's ***** * ***-*** *** ****. ******* ***** ******** **** on ******** ***** ***** ***** ***** ***********. *********** *********** ****** further *********** ***********. ** **** ** ******* ********** ***** **** are ****** ****** ** ***** *** ** ******* ********* *******. Well ****** ******* *** ******** *** ******** **** **** ********* the *****.

Undisclosed #9

03/30/17 12:50am

******* ******** ******* ** **** ***. * **** ***** *** people *** ******** *** *** **** *******.

Undisclosed #12

04/02/17 09:54pm

*** * **** '***' - ** ***** *** * ***** time....

**** **** ** **** *** **** ******* **** ****** **** will ***...

******* **** ** **** ** * **** ***** ****** **** they ***** **** ***** ******...

******* **** ** ***** ***** *** ** ***** ******** *******...

**'* ****** *** ** *** ***** *** ** **** ***** (and ***** **** **** *** ******* ****** ***** ********** ********* offerings [***** ** ***** *** ********* *******]).

Michael Miller

04/02/17 10:30pm

**** ****** **** ** ******* ** ******** ** * ********* WAN ********** *** **** ** *** **** ******* *** *** connection **** *** **** *******?

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