Simplisafe Warns Customers About Alarm Fines

Author: Ari Erenthal, Published on Mar 17, 2017

Simplisafe markets themselves as a 'better way' than traditional professional alarm companies.

However, in one key way, Simplisafe hides the alarm permitting process from their marketing material, only making it clear after the system is purchased.

In this note, we examine Simplisafe's approach and contrast it to the permitting process with traditional professional alarm companies.

********** ******* ********** ** * '****** ***' **** *********** ************ alarm *********.

*******, ** *** *** ***, ********** ***** *** ***** ********** process **** ***** ********* ********, **** ****** ** ***** ***** the ****** ** *********.

** **** ****, ** ******* **********'* ******** *** ******** ** to *** ********** ******* **** *********** ************ ***** *********.

[***************]

**********

**** *** **** *** ******* *** ******* ** ******** **** **** ** ******* ******* ******************** **** ********* **** ************** ********* ******. ********** ****** ***** need * ******* ** ******* *** ****-******* ***** *** ******* alarm *******. **** *******, *******, ** * ********* ***** ** subscribe ** * ******* ******* ********** *******.

Alarm *******

**%+ ** ******* ***** *********** *** *** ****** ** ** intruder, *** ******* ******* *********** ****** ****** ** ******* ** every *****. ***** ****** **** **** ********** ********* ** ** a *** ** ********* ***** ********** **** ****** ********. ** addition ** ****** ****, **** ************** ****** * **** *** alarms **** **** *** ** ** *********, ***** *** ******** to ** '***** ***** *****'. ***** *** ***********, **** ****** and ****** ***** *** ***** *********, ****** * ******** ***** company ********* **** * ******* *** **** ***** *** *********.

Simplisafe *******

********** **** *** **** ***** *** ****** *********** ** ***** website. **** ***** **** * ******** *** ** ***** ******** them ** ******** ** ***** *** ******* ** *** ***** jurisdiction *** ** ***** ********** *********** *** **** *** ******* for ******** *** **. **** ***** ** *** ** * series ** ****** ********** ***** ***** *** *********, ****** ** easy ** ****.

********** '******' ***** ****** ** ******* ***** ***** ****** ********** and ****** *** *** ******* ******.

*********Requirements

*** **** **** *** ****** ******* ****** **** ***** ** place, ** **** *** *********** **** ****** ********. *** *******, some ************* ******* *** ***** ********** ** ******* *** ****, telephone ******, *******, *** ***** ******** *********** ***** *** ******* station ********** *******. **********'********* ******* ******* **** ** ******** *** **** ***********.

** **********'* ******, ***** ******** ******* **** ******* ******* ***** questions ** ***** ********* *** ****** ******* *** ***** ****** applications.

Simplisafe ****** *********** ***** *********

**** ***** ************ ********* **** ** ******** **** *** **** and ***** ** *** ***** **** *******. *********, **** *** able ** ****** * ******** ******* **** **** ** ***** for ** ***** ****** *** *** ** ** **. **** can **** ********* *** ** ******* ***** ****** ****** ** user *****. **** ***********, * ******** ***** ******* *** ******* a ******** **** *** ********** *********** **** **** ** ******* escalation ** ***** ***** *****.

** ********, * ********* ********* * *** ****** **** **** none ** ****. ***** ** ***** ********** ******* ***** ********* in * ******* ***** ** ***** ***** ***** **** ** see ** **** **** * ******, **** ** *** **** the ***** ********* ** ******* *** ** *****, **** *** conditions ***, ** *** ** *****. *** **** ********* **** not ** **** ** ******* * *********** ** *** ***** subscriber ******* **** * ******* *** **** ****** ** ***** to **** *** *********** ** ***** ***** *****.

*********

***** *** *** ********* **** **********'* ********.

*****, ***** ** *** **** *** ****** ** ******* *** whether * ****** ** ******, **** *** ********* *** ******** for * ****** **, **** *********** ** ****** ** **** out *** ****** ***********, *** **** *** ****** *****, *** whether *** ********** **** *** * *** **** *** ** if ** **** ** ******* ********. **** ** **** *********** is ************ **** ************ ** ************.

****** ** *** **** ** ***** *********** ****** ********* ******* a ******. ********** ***** *** ********* ******** ******, **** ****** using ** ************* ******. ** * ********** ** ******* ****** to **** ** ****** *** *****, **** *** ** ***** or **** **** ****.*** *******, **** ** *** ******* ** *** *******:

********* ** ***** ****** ******* * ***** ****** ** * misdemeanor ********** ** * **** ** ** ** $*,*** ** a **** ** ****** **** ** ****. ********* **** *** ordered ** ****** ** ***** *** ** ******** ** *** additional ***** *** ******* *********** ** * ****** ** *** criminal **** ***** ***** ** *** ****** ** *** ******* Superior *****.

*************** *** ***** ***** ***** ***** **** ************ *******, ****** ********** * *** ****** ***** ***** *** *** following *** ***. ** ***** ** *************** *** ********** ** build ** ********* **** *** ********* ** **** ** ** they **** * ******, **** *********** **** **** ** **** out *** ******, *** *** ** ***** *** * ******. Traditional ********** *** **** ** **** **** *********** ** ***** customers. ** ********** ** ****** "* ****** ***" **** **** to ** ****** ******** **********.

Comments (12)

Avatar

Ethan Ace

IPVM | 03/17/17 02:26pm

************: * *** *******, ** * ***** ******** *** ********* if **** **** ******* **** ******** ** ***** ************ (**** were *** *****, ** * **** **** **** ***, ** fact).

**** ** **** *** **** ***** ** ** ***** ******. And *'* **** ** **** ** ******* *** *** ** for ****, *********** ***** *** ********* **** ********, *** ******** information *** ********. ** ** **** **** * ********** *******, or ** ******** *****?

*'* ******* *** ********* ********* ******** ** ***** ****. ** there * ****** ** ***** ********* ******* ** ** *** customer? ** **** ** ** *** ** ** ******** ******* it? *'* ********** ** **** **** ***** **** **** ** say.

Undisclosed Integrator #3

In reply to Ethan Ace | 03/21/17 08:33pm

*** **** **** *** * **** ** *** ****** *********** if *** ****** ** **** ******** **.

****** **** ** *** *** *** *** **** *****'* **** to **** *** ******.

Evelyn O'Brien Strader

In reply to Ethan Ace | 06/22/17 06:28pm

** ******** **** *** *** ********* *** *** ********* **** live ** ****** **** ******* ****. ** **** ** *** send **** ** ***** **** ***** *****.......

Avatar

Brian Rhodes

IPVMU Certified | 03/17/17 02:36pm

** ** ****, * ***** ******* **** **% ** **** systems ****** ****'* ********** ** ***'* **** *** ************/******* ********.

****:*** ******** *********** ***** *******?

Undisclosed Integrator #1

03/17/17 06:45pm

**** ** *** ***** ****** * ** **** ********* * call **** * *** ********, ** ******* * ******, ** to **** **** * **** ** ****** ******** ******* ** the ************ ***** *** ********'* **** ** ******** ** *******. Your **********'* ******* ***/** ***** ***** ******* **** *** **** you *** **** *** ******** *******.

****, * ***** *** ***** *********, ******* **** **** ***, and **** *** ************ *** *** *** ***** *******. ** they ******* ** *** **-** ***** *****? **** *** ***** company **** *** *********** *** *** ********?

*'** *** ********* *** ***** ** ** ****** ** ******* a ***** (*** *********) ***** *** **** *** ******* ***** not *********** ***** ***** **** *** ****/******. *'** ****** **** down ******* *** ***** ************ ********* ***** ********* *** ******* on ************ ***** *******, ********** ** ****'** ********* ** ***.

****, **** ******* **** *** ******** * **** *** ***** ordinance *** *********** ** ****, ******* **** *** ************'* *******, which * **** ** *** ********. ** ** ******** * mention *** ***** ********* *** ***'* ************** ** ** ** secure * ******.

** ***** ****** ******** ******* ** ***** ****** ** ******** and ***'* ************** ** ** ** ******** *** *****.

Avatar

Ari Erenthal

03/17/17 07:10pm

*'** *** ********* *** ***** ** ** ****** ** ******* a ***** (*** *********) ***** *** **** *** ******* ***** not *********** ***** ***** **** *** ****/******. *'** ****** **** down ******* *** ***** ************ ********* ***** ********* *** ******* on ************ ***** *******, ********** ** ****'** ********* ** ***.

*** ** **** ********?

Undisclosed Integrator #1

In reply to Ari Erenthal | 03/17/17 07:50pm

**'* *** ** ***** ********* ***** * ***** *** **** to **** ***.

******* **** ** ***** **********, *'** ***** **** **** *** different ** **** ****. * *** *** ********* ********* **** required *** ***** ******* ** *****, *** ** ******* *** police ********** **** ***** **** * **** ********** ********* ** ***** ****. * *** **** *** ******* months *** ******* * ******* *** ******* ******** *** ***** permits *** ***** ***** *** ********* ** ******* ***** ** ALL *********. *** **** ** ** *********** **** ********.

*** ****'* **** ********* ***** ********* *** **********, ********* ** repairing ** ************ ***** **** ***** *********. *** ***** **** enforce ****? ******** **** ***; *** ***** ********, ******** ** outdoor **** ** *****, *** ********* ** *** *******, * neighbor ***** *** ******. ** ** ** * ***** ***** the ********* **** ** ***** *** ********* ** ************ *****, requiring **** ** **** *** ** ***********, *** *********** ******* asks *** ********* ** ******** *** ******, *** **** *** system *** *********. **** ** ***** ** ******** ** ***** issues *** ** ***********.

***** *** **** ********, *** ***** ***** *** ** ** a **** ***** *** ****** ******* *** *********, ***** ******* are ****** ** *** ****** ********* *** ***** ********* *** makes ********* ***, **********, * ** ** *** ****.

* ***'* ***** ** ** ***** ** *** *** ***** company ** ****** **** ***********.

Undisclosed Integrator #1

03/17/17 07:12pm

*'* ******* ** ********** **** ********** ****** * ******** ******* from **** ************ ** ***** **** **** ***** ********** ********? As * ******** **********, * **** ** ******** * ******** license ** ******** ************* **** ** ******* ** ********'* ***** systems. ** **********, *** ****** **** ****, **** ** *** same ***********?

**, ** ********** ** ********** ******* * ***** ******* *******, are **** *********** ****** ******** ******** ** **** ************ ***** their ********* *** *******?

Undisclosed Integrator #3

In reply to Undisclosed Integrator #1 | 03/21/17 08:38pm

********** **** **** ********** ******* *** **** ** ********** ***** maintains *** *** ******** *** ******* *** **** ******.

Undisclosed Integrator #1

In reply to Undisclosed Integrator #3 | 03/21/17 08:50pm

**, *** *** ******** **** ** ****, ** *** ** states, ******** ********? ** **** * ***** ***** ******* ******** license?

** ******** ** ** ***** ***** ******* *******, *** ***********' license, *'* ******** ** **** * ******** ******* ** ***** city *** ****** ***** * **** ********* *********. *** ***** big ******* ******** ******** ** ** *** ****?

Undisclosed Integrator #2

03/17/17 08:51pm

******** *** * ********* ********** ****** ****** *******. ** **** to **** **** ******** ** **** **** ****** *** **** provide * ****** ******, *** ***** **. ** **** ********** with ******* ** *** * ***** *** ** ***** ** the ****** **** ******* ** ***** ****** ** **** ******* who ****** **** *** ***** *** ******** ***** * ******* number ** ***** ******.

Undisclosed #4

03/22/17 07:03pm

** * ********** ** ******* ****** ** **** ** ****** the *****, **** *** ** ***** ** **** **** ****.

******** #*:******* ** ***?
******** #*:******** ***, *** ***?
******** #*:******** ******* ***.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Infinova's Xinjiang Business Examined on Dec 07, 2018
As pressure mounts for companies to stop doing business in China’s Xinjiang region amid a severe human rights crisis, IPVM has found Infinova sold...
Sublethal Camera Gun Examined on Dec 06, 2018
Sublethal is a South African company that manufactures a remotely-controlled, camera-enabled gun called the Boomslang, which is Afrikaans for tree...
UK ICO Denies IPVM GDPR Complaint Against IFSEC, Decides Each Exhibitor Responsible on Dec 06, 2018
The UK Information Commissioner's Office (ICO) has denied IPVM's complaint against IFSEC for misuse of facial recognition. Each Exhibitor...
VMS Live Monitoring Shootout - Avigilon, Dahua, Exacq, Genetec, Hikvision, Milestone, Network Optix on Dec 05, 2018
Viewing live video is the first interaction and most common task most users have with a VMS. Who does it best and worst? Who offers the most...
ADT Wins Fire Death Suit But Faces Appeal on Dec 05, 2018
ADT/Protection 1 has won a wrongful death court case in which it was sued by the estate of a deceased customer. However, the attorney for the...
ADT Promotes DIFY - "Do It For You" on Nov 30, 2018
"Do It Yourself" (DIY) is a popular expression and has become such a common word that it has even made the Cambridge English dictionary. But why...
Cybersecurity Insurance For Security Integrators on Nov 29, 2018
Most security industry professionals carry insurance to cover themselves in the event of a general loss. However, most are not carrying cyber...
Evidence of Dahua's Involvement In Xinjiang Surveillance on Nov 28, 2018
IPVM adds new details about Dahua’s activities in Xinjiang, a Chinese region where mass surveillance used to facilitate grave human rights...
Genetec Kiwi Intrusion Detector Analytics Tested on Nov 27, 2018
Genetec has built Kiwi Security's Intrusion Detection analytics into Security Center, aiming to simplify deployment compared to separate camera...
AAA Enters Security Industry With Acquisition on Nov 26, 2018
AAA is a multi-billion dollar organization with 50+ million members and, in the US, most known for being a "towing service." However, the company...

Most Recent Industry Reports

AV Tech Company Profile on Dec 07, 2018
Taiwanese manufacturer AV Tech's revenue declined ~70% since 2012. Planning a comeback, AV Tech spoke to IPVM about their opportunities and...
Ubiquiti $79 Flex IP Camera Tested on Dec 07, 2018
U.S. Manufacturer Ubiquiti has released a 1080p, integrated IR IP camera, selling it directly for $79, making this one of the least expensive IP...
Infinova's Xinjiang Business Examined on Dec 07, 2018
As pressure mounts for companies to stop doing business in China’s Xinjiang region amid a severe human rights crisis, IPVM has found Infinova sold...
Akuvox Intercom Profile on Dec 06, 2018
Akuvox, a Chinese manufacturer of VoIP products, is expanding heavily into Video Intercom products with disruptive pricing targeted for commercial...
Sublethal Camera Gun Examined on Dec 06, 2018
Sublethal is a South African company that manufactures a remotely-controlled, camera-enabled gun called the Boomslang, which is Afrikaans for tree...
UK ICO Denies IPVM GDPR Complaint Against IFSEC, Decides Each Exhibitor Responsible on Dec 06, 2018
The UK Information Commissioner's Office (ICO) has denied IPVM's complaint against IFSEC for misuse of facial recognition. Each Exhibitor...
VMS Live Monitoring Shootout - Avigilon, Dahua, Exacq, Genetec, Hikvision, Milestone, Network Optix on Dec 05, 2018
Viewing live video is the first interaction and most common task most users have with a VMS. Who does it best and worst? Who offers the most...
ADT Wins Fire Death Suit But Faces Appeal on Dec 05, 2018
ADT/Protection 1 has won a wrongful death court case in which it was sued by the estate of a deceased customer. However, the attorney for the...
Fullerton Returns, Joins OpenEye on Dec 04, 2018
Eric Fullerton became one of the most famous people in the industry as the Chief Sales and Marketing Officer of Milestone as Milestone became the...
Hanwha L Series Lowest-Cost Camera Tested on Dec 04, 2018
Hanwha has released their lowest-priced IP camera line ever, the L series, that competes on price with low cost competitors Dahua and...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact