When you say "Made in the USA" what do you mean by that? Are you saying that all of the components are Made in the USA, or that some (or all) of the components are made in Asia but "assembled" in the USA?
Ethan, did you see where it was saving images? I just downloaded the latest version and in the settings dialog it doesn't have a checkbox for images which is confusing. It does confirm the same software version as yours .18.104.22.168, with a firmware of 22.214.171.124
Seek responded within two hours with the following
Ray (Seek Thermal)
Jun 8, 2020, 4:26:54 PM PDT
Thank you for contacting Seek Thermal.
The ability to record and save image functionality has been removed from the current version of the software by the design team for evaluation. Changes are coming for that feature and when ready, will be announced on the main product page and rolled out with software updates.
Seek Thermal has updated the Seek Scan to version 126.96.36.199. Among UI and other updates, they have released an API which allows integration, but no video as of yet. Seek has mentioned that RTSP is coming soon, and we will update once it is available.
The setup with tri-pods feels a bit clunky. It would be nice if there was a wall mount included. Today I was setting one up with a customer and the thumb drive that typically holds the software install was blank; not a good look. I applied the 188.8.131.52 update and it seemed to improve the overall performance of the sensor. Apart from the minor hiccups, we have had good results with seek scan. It is very simple, easy to deploy, and has a great price point. As an integrator I don't feel comfortable recommending the other systems that are in the 10-12k range and produce erratic measurements.
We've found that microphone stands work great as they are stable and have a small footprint. You will need an adapter to bring it down the 1/4 20 and also an articulating joint so you can aim and adjust it.
I'd like to chat with you regarding your experience with Seek Scan, specifically, the thumb drive issue you noted. This is the first reported issue of this kind and I'd like to close the loop with you.
We have heard complaints from end users regarding the thermal sensor revealing undergarments of some subjects tested. It would make sense for the software to include a privacy mask option to avoid this issue.
That IR shield clothing is quite interesting Sean. The feedback was specifically from a school setting. It is an awkward problem, and one that not many thermal manufacturers/integrators would have considered when it comes to thermal temp scanning.
I think you are right to assume this issue will be more prevalent in warmer climates, with less insulating clothes. Still, it is worth mentioning to prospective customers, and adjusting for in the setup of the sensor/blackbody.
It seems to me that most security integrators working with thermal cameras prior to the pandemic would be using them in a perimeter protection application. I wouldn't think the of capturing of undergarments would be a much of an issue in these use cases.
I was thinking of that comment more along the lines of manufacturers being aware vs. integrators. Though I would still expect most integrators doing a lot of thermal camera projects would test the units in their office at least minimally, where you would tend to notice these things.
I had to do a thermal presentation if technology for a utility. All went well until a young woman entered the air conditioned scene within 5’ of a high resolution imager on a hot day. The manager insisted the “show is over” and we shut down.