ScanSource Favorability Results

By: Brian Karas, Published on May 01, 2017

ScanSource lacks the name recognition and branch outlets of its biggest competitors in security, companies like ADI, Tri-Ed and Anixter but how do they fare with integrators?

In this report we analyze feedback from 150 integrators on ScanSource, and how they rate the distributor.

*************** *** **** *********** and ****** ******* ** its ******* *********** ** security, ********* **** ***, Tri-Ed *** ******* *** how ** **** **** with ***********?

** **** ****** ** analyze ******** **** *** integrators ** **********, *** how **** **** *** distributor.

[***************]

ScanSource ************ *******

********** *** *** ******-******* scoring *********** ** *** series, **** * *** rating ** +** (*** *** * +**), *** **** **** *** *** ****** ******** *****.

Positive - *******

***** ****** * *** of ********* *** ***********, and ******* ***** **** ScanSource ******** ** **** area, ******** ********** ******* for ******:

  • "****: **** ****. **** response *** **** ******. Excellent ********* ******* *** design *****."
  • "********* **** ******* **** most, *********** *******. ******* can ** * **** as **** ***** ** their *******."
  • "**** ****, **** *******, knowledgeable ***** ****, ** end **** *****, ******* to ** ******** ** support ***********. **** **** alarm *** ****** ********."
  • "**** ** **** **** and **** *******"
  • "**** *******. *** ****** lines *** **** *****"
  • "********** ***** **** **** do ****. ***** *******, great ************, *** ************* inside **** **** ******* pretty ***** *******. **** don't **** ***** ******* support ** * *** of *********, *** ***** things ******* ****'* ********* to ***** *********. ********** has **** ********* **** in ******* * *** overhead, ***** ********** ** awesome ******* *** ***** customers."
  • "********* *******, ***** ******** service. ********* ** *** product **** ******, **** can ** *** ** miss *** *****. **** almost ***** **** ****** mounts, ********, *** ****** on *** ***** *** tend ** **** ****** of ******* *********. **** offered ** *** **** purchasing ***** ** *** of *** ***** ***********, making ******* ***** ******** easier ** *** ****** between **** ** **** slow ****** *******."
  • "********** ******** **** ******* and ********* **** ******* times"
  • "****** ******* *** ********* for ******** *****. ** you ***'* **** **** Axis ***** *******, **** will **** **. ******* is ***** ***********. ** only ********* **, **** have * ***** ** damn **** ***** *** of ******* **** ***'* know ********. **** **** experience *** ** ******** to *****."

Positive - *******

******* *** ******* **** where *********** **** ********** differentiated **********.

  • "********* *******"
  • "*'** ****** ******** **** service **** **********"
  • "*** ** *** *********. ScanSource ***** **** ** being * *******, ************* the *** ******* **** Axis. ***** *****, **** helpful ****** *** *** around **** ** **** with."
  • "**** **** ************ *******. Always ***** *******, ****** pricing **** ******* ** CSC *** ***** ********."
  • "*** ** *** *** big ************, **** ** my ******** ** **** with. ** ***** *** is ******* *** **** helpful *** ** * have ** **** ****** else **** *** ****** helpful. *** **** ******** is **** ***'* **** a **** ********* ******* to ***** ****** ******* and *** ***** ********* comes **** *** **** coast *** **'** ** the **** *****. * actively *** ** **** ways ** **** **** my ******** *** ******** time ** * **** issue *** ** ***** now."
  • "***** ** **** **** ScanSource! ********** * **** about ******* ********** **** better!!"
  • "***** ********** ** ****** and ******* *************."
  • "**** **** ** ****** to *** *** **** can **** ** *** ask **** *** **** price ** *** **."

Positive - *********

********** *******, *** *** need ** ***** **** multiple ******* *** * job, ***** ******** ********** and ***** **** ****** to ******. *********** ***** that ********** *** **** product *********, ****** ** their ************ ** ******* with ****.

  • "** **** *** **** ScanSource ** *** ****, but ******** ***** **** on *** ** *** primary ****** *** ***** able ** *** ********** that ** ******. **** seem ** ** * pretty **** ************, *** I ** **** **** their ****** ****** *** much ***** **** ***/*****. Their ******* ****-** ******* is ********** * ****, I *** * ****** sized ******* **** * wanted ** ***** **** them *** ** **** 2 ***** ** *** signed ** ** * had ** **** ** over ** ***-** **** though * ***** ********** on ** **** * could **** ***-**."
  • "**** *******, ************* ***** team *** **** **** a **** **** ** products *** ********."
  • "**** ******* *********, ***** pricing, **** ***********, **** service, **** **-**** **********, smart ***** ******, ******* good **********."
  • "**** **** ** ** one ** *** *** left **** ***** ***** the **** ** ***** a **** ***********, *** selling ****** *** ****** a ***** ********* ** products."

Neutral Ratings / **** ** ***** ********

********** *** * ********** high ******* ****** (******* was **%). *** ************ **** branch *******, ****** ** Neutral ***** ******* ********** **** the ****** ** ****** locations, ***** ***** **** of ************* *** ***********. Though ********** *** ******* physical *********, **** ******* to ********** *** **** with *-*** ******** ** most ******. ** *** *** ******* ***** ************ Distributors ****** ****** ******* *********** commented **** **** ****** did **** **** ** for *** **** ** physical ********, ****** ********** is ** * ************ to ********* **** ***, Anixter ** ***-** **** integrators **** ***** ****-*** or ****-***.

  • "*** *** ******** *** free, **** ******, **** handle ***** ** **** and ***** ******, ********** sales ****. **** ******** there ** ** ***** office."
  • "*********** ****** *** **** online *******. *** ** much ************ ******* ** we **** ** *** before ******** ** *****. Lack ** ***** ******** can ** ***********."
  • "******** *********** !!! *** most ******* ******** ******* !!! ***** ******** ***** Dislike ** ********. ******* lots ** ***** ****** items"

Negative ********

**** *********** ******* *** experiences **** **** **** optimal **** *** ****** above, *** ** ******* negative ***** **** ***** out ** **********'* ********.

  • "**** *** ****** ******* to **** *** ** not ****** *********** *** of ***** ********* *** we **** **** ******* quite * *** **** in *** **** *** years."
  • "**** **** *** *** much **** ** ******* to *** ******* ********."
  • "****: **** ******, ******** we've *** **** ******** reps ** * *****. Good ****** *****. ****, Easy ** ** ******** with ******* ****** *******. Buy **** ** *****. Probably *** #* ** #2 *****. ******** ***-*** shipping. *******: *** ******* for ********, ******* ******* for ********** *** ** one **** ******* ******* for "*************"."
  • "***** ******* ** **** but ******** ******* *** gone **** * *** - * *** ** personnel ******* *** ** get * *** ***** rep ***** *** ******, slower ******** **** ******* but ** ***** **** have * *** **** stuff ** ***** **** Anixter( ** ***** ** what ** ***)"
  • "**** ********* ** ******* call *****, *** * very ********** ******."
  • "** ******* ** ****"
  • "**** ******, *** ********* online ********."
  • "***** - **** ******, free ******** ******** - They *** **** ***** takers. ****** *** **** a **** ****** **** they *** *******. ******* no ********** ***** ** knowledge."
  • "**********'* *********** ** ******* when ******** *** **** varied. *** *** *** also *** ******** ****** go ******* *** ****** without ******* **."
  • "** *** ********** *** everything, *** ** ******* their ******** ****** *** response ***** *** *********. My ******* ********* ** that ** *** **** on *** ************** **** as ****, *** ****'** so ********** **** **** treat ***** ********* ********* as ******** *********. **** causes ** ** **** separate **** ** **** side, ******* **** **** distributors ** **** *** for *** ***** ** our ********."

Comments (2)

Undisclosed Integrator #1

05/01/17 02:54pm

I find this report "Informative", and pretty much mirrors our experience and impression.

Andrew Montgomery

IPVMU Certified | 05/03/17 02:06pm

Can definitely agree with these findings. Scansource is our best distributor by far and are a great asset to our business.

Read this IPVM report for free.

This article is part of IPVM's 6,435 reports, 865 tests and is only available to members. To get a one-time preview of our work, enter your work email to access the full article.

Already a member? Login here | Join now

Related Reports

Fever Camera Sales From Integrators Surveyed on Jun 01, 2020
Fever cameras are the hottest trend in video surveillance currently but how...
Facial Recognition: Weak Sales, Anti Regulation, No Favorite, Says Security Integrators on Jul 07, 2020
While facial recognition has gained greater prominence, a new IPVM study of...
Sunell Panda Cam Body Temperature Measurement Camera Tested on May 14, 2020
Sunell is far less well known than its gargantuan domestic competitors Dahua...
FLIR A Series Temperature Screening Cameras Tested on Jun 04, 2020
FLIR is one of the biggest names in thermal and one of the most conservative....
Uniview Heat-Tracker Temperature Screening Series Examined on Apr 22, 2020
Uniview is marketing #UNVagainstCOVID19 with their Heat-Tracker series,...
HID Presents Signo on Apr 23, 2020
HID Global presented their new Signo readers they claim read farther and...
Injes Tiny Temperature Terminal Tested on Jul 17, 2020
While temperature terminals have trended bigger, the Injes DFace801 is...
IronYun AI Analytics Tested on Feb 17, 2020
Taiwan / US startup IronYun has raised tens of millions for its "mission to...
Favorite Video Analytic Manufacturers 2020 on Feb 25, 2020
Video analytics is now as hot as ever, driven by the excitement of advancing...
Sunell "Panda Cam" Thermal Body Temperature System Examined on Apr 09, 2020
Sunell's Panda Cam is the most visually recognizable coronavirus camera, sold...
Milestone Presents XProtect On AWS on May 04, 2020
Milestone presented its XProtect on AWS offering at the April 2020 IPVM New...
Worst Camera Manufacturers 2020 on May 06, 2020
Which camera manufacturer have integrators had the worst experience with in...
Cisco Meraki Unlocks IP Cameras With RTSP Tested on Jul 06, 2020
Meraki opened up its cameras to 3rd party NVRs/VMSes by offering RTSP...
New: Mobile Access Proxy Releases 'World's Smallest Mobile Reader' on Mar 04, 2020
Mobile access provider Proxy claims its new Nano is 'the world’s smallest...
Dahua Temperature Measurement Station Tested on Jun 17, 2020
Dahua hit the market hard with its original 'fever' camera (tested here)....

Recent Reports

SIA Coaches Sellers on NDAA 889B Blacklist Workarounds on Aug 05, 2020
Last month SIA demanded that NDAA 899B "must be delayed". Now that they have...
ADI Returns To Growth, Back To 'Pre-COVID Levels' on Aug 05, 2020
While ADI was hit hard in April, with revenue declining 21%, the company's...
Exposing Fever Tablet Suppliers and 40+ Relabelers on Aug 05, 2020
IPVM has found 40+ USA and EU companies relabeling fever tablets designed,...
Indian Government Restricts PRC Manufacturers From Public Projects on Aug 04, 2020
In a move that mirrors the U.S. government’s ban on Dahua and Hikvision...
Directory of 200 "Fever" Camera Suppliers on Aug 04, 2020
This directory provides a list of "Fever" scanning thermal camera providers...
Face Masks Increase Face Recognition Errors Says NIST on Aug 04, 2020
COVID-19 has led to widespread facemask use, which as IPVM testing has shown...
Dahua Loses Australian Medical Device Approval on Aug 04, 2020
Dahua has cancelled its medical device registration after "discussions" with...
Google Invests in ADT, ADT Stock Soars on Aug 03, 2020
Google has announced a $450 million investment in the Florida-based security...
US Startup Fever Inspect Examined on Aug 03, 2020
Undoubtedly late to fever cameras, this US company, Fever Inspect, led by a...
Motorola Solutions Acquires Pelco on Aug 03, 2020
Motorola Solutions has acquired Pelco, pledging to bring blue back and make...
False: Verkada: "If You Want To Remote View Your Cameras You Need To Punch Holes In Your Firewall" on Jul 31, 2020
Verkada falsely declared to “3,000+ customers”, “300 school districts”, and...
US GSA Explains NDAA 889 Part B Blacklisting on Jul 31, 2020
With the 'Blacklist Clause' going into effect August 13 that bans the US...
Access Control Online Show July 2020 - On-Demand Recording of 45+ Manufacturers Presentations on Jul 30, 2020
The show featured 48 Access Control presentations, all now recorded and...
Face Detection Shootout - Dahua, Hanwha, Hikvision, Uniview, Vivotek on Jul 30, 2020
Face detection analytics are available from a number of manufactures...
Sunell is The First China Manufacturer to Market NDAA Compliance on Jul 30, 2020
Most China manufacturers are going to be impacted by the NDAA 'Blacklist...