ScanSource Favorability Results

Author: Brian Karas, Published on May 01, 2017

ScanSource lacks the name recognition and branch outlets of its biggest competitors in security, companies like ADI, Tri-Ed and Anixter but how do they fare with integrators?

In this report we analyze feedback from 150 integrators on ScanSource, and how they rate the distributor.

*************** *** **** *********** *** ****** ******* ** *** ******* competitors ** ********, ********* **** ***, ***-** *** ******* *** how ** **** **** **** ***********?

** **** ****** ** ******* ******** **** *** *********** ** ScanSource, *** *** **** **** *** ***********.

[***************]

ScanSource ************ *******

********** *** *** ******-******* ******* *********** ** *** ******, **** a *** ****** ** +** (*** *** * +**), *** **** ********** ****** ******** *****.

Positive - *******

***** ****** * *** ** ********* *** ***********, *** ******* noted **** ********** ******** ** **** ****, ******** ********** ******* for ******:

  • "****: **** ****. **** ******** *** **** ******. ********* ********* support *** ****** *****."
  • "********* **** ******* **** ****, *********** *******. ******* *** ** a **** ** **** ***** ** ***** *******."
  • "**** ****, **** *******, ************* ***** ****, ** *** **** sales, ******* ** ** ******** ** ******* ***********. **** **** alarm *** ****** ********."
  • "**** ** **** **** *** **** *******"
  • "**** *******. *** ****** ***** *** **** *****"
  • "********** ***** **** **** ** ****. ***** *******, ***** ************, and ************* ****** **** **** ******* ****** ***** *******. **** don't **** ***** ******* ******* ** * *** ** *********, but ***** ****** ******* ****'* ********* ** ***** *********. ********** has **** ********* **** ** ******* * *** ********, ***** translates ** ******* ******* *** ***** *********."
  • "********* *******, ***** ******** *******. ********* ** *** ******* **** though, **** *** ** *** ** **** *** *****. **** almost ***** **** ****** ******, ********, *** ****** ** *** shelf *** **** ** **** ****** ** ******* *********. **** offered ** *** **** ********** ***** ** *** ** *** other ***********, ****** ******* ***** ******** ****** ** *** ****** between **** ** **** **** ****** *******."
  • "********** ******** **** ******* *** ********* **** ******* *****"
  • "****** ******* *** ********* *** ******** *****. ** *** ***'* find **** **** ***** *******, **** **** **** **. ******* is ***** ***********. ** **** ********* **, **** **** * bunch ** **** **** ***** *** ** ******* **** ***'* know ********. **** **** ********** *** ** ******** ** *****."

Positive - *******

******* *** ******* **** ***** *********** **** ********** ************** **********.

  • "********* *******"
  • "*'** ****** ******** **** ******* **** **********"
  • "*** ** *** *********. ********** ***** **** ** ***** * partner, ************* *** *** ******* **** ****. ***** *****, **** helpful ****** *** *** ****** **** ** **** ****."
  • "**** **** ************ *******. ****** ***** *******, ****** ******* **** Anixter ** *** *** ***** ********."
  • "*** ** *** *** *** ************, **** ** ** ******** to **** ****. ** ***** *** ** ******* *** **** helpful *** ** * **** ** **** ****** **** **** are ****** *******. *** **** ******** ** **** ***'* **** a **** ********* ******* ** ***** ****** ******* *** *** their ********* ***** **** *** **** ***** *** **'** ** the **** *****. * ******** *** ** **** **** ** give **** ** ******** *** ******** **** ** * **** issue *** ** ***** ***."
  • "***** ** **** **** **********! ********** * **** ***** ******* ScanSource **** ******!!"
  • "***** ********** ** ****** *** ******* *************."
  • "**** **** ** ****** ** *** *** **** *** **** us *** *** **** *** **** ***** ** *** **."

Positive - *********

********** *******, *** *** **** ** ***** **** ******** ******* for * ***, ***** ******** ********** *** ***** **** ****** to ******. *********** ***** **** ********** *** **** ******* *********, adding ** ***** ************ ** ******* **** ****.

  • "** **** *** **** ********** ** *** ****, *** ******** added **** ** *** ** *** ******* ****** *** ***** able ** *** ********** **** ** ******. **** **** ** be * ****** **** ************, *** * ** **** **** their ****** ****** *** **** ***** **** ***/*****. ***** ******* sign-up ******* ** ********** * ****, * *** * ****** sized ******* **** * ****** ** ***** **** **** *** it **** * ***** ** *** ****** ** ** * had ** **** ** **** ** ***-** **** ****** * added ********** ** ** **** * ***** **** ***-**."
  • "**** *******, ************* ***** **** *** **** **** * **** line ** ******** *** ********."
  • "**** ******* *********, ***** *******, **** ***********, **** *******, **** on-line **********, ***** ***** ******, ******* **** **********."
  • "**** **** ** ** *** ** *** *** **** **** still ***** *** **** ** ***** * **** ***********, *** selling ****** *** ****** * ***** ********* ** ********."

Neutral ******* / **** ** ***** ********

********** *** * ********** **** ******* ****** (******* *** **%). For ************ **** ****** *******, ****** ** ******* ***** ******* correlated **** *** ****** ** ****** *********, ***** ***** **** of ************* *** ***********. ****** ********** *** ******* ******** *********, they ******* ** ********** *** **** **** *-*** ******** ** most ******. ** ****** ******* ***** ************ ****************** ****** ******* *********** ********* **** **** ****** *** **** make ** *** *** **** ** ******** ********, ****** ********** is ** * ************ ** ********* **** ***, ******* ** Tri-Ed **** *********** **** ***** ****-*** ** ****-***.

  • "*** *** ******** *** ****, **** ******, **** ****** ***** in **** *** ***** ******, ********** ***** ****. **** ******** there ** ** ***** ******."
  • "*********** ****** *** **** ****** *******. *** ** **** ************ service ** ** **** ** *** ****** ******** ** *****. Lack ** ***** ******** *** ** ***********."
  • "******** *********** !!! *** **** ******* ******** ******* !!! ***** delivery ***** ******* ** ********. ******* **** ** ***** ****** items"

Negative ********

**** *********** ******* *** *********** **** **** **** ******* **** the ****** *****, *** ** ******* ******** ***** **** ***** out ** **********'* ********.

  • "**** *** ****** ******* ** **** *** ** *** ****** communicate *** ** ***** ********* *** ** **** **** ******* quite * *** **** ** *** **** *** *****."
  • "**** **** *** *** **** **** ** ******* ** *** pricing ********."
  • "****: **** ******, ******** **'** *** **** ******** **** ** 9 *****. **** ****** *****. ****, **** ** ** ******** with ******* ****** *******. *** **** ** *****. ******** *** #1 ** #* *****. ******** ***-*** ********. *******: *** ******* for ********, ******* ******* *** ********** *** ** *** **** another ******* *** "*************"."
  • "***** ******* ** **** *** ******** ******* *** **** **** a *** - * *** ** ********* ******* *** ** get * *** ***** *** ***** *** ******, ****** ******** than ******* *** ** ***** **** **** * *** **** stuff ** ***** **** *******( ** ***** ** **** ** buy)"
  • "**** ********* ** ******* **** *****, *** * **** ********** vendor."
  • "** ******* ** ****"
  • "**** ******, *** ********* ****** ********."
  • "***** - **** ******, **** ******** ******** - **** *** only ***** ******. ****** *** **** * **** ****** **** they *** *******. ******* ** ********** ***** ** *********."
  • "**********'* *********** ** ******* **** ******** *** **** ******. *** rep *** **** *** ******** ****** ** ******* *** ****** without ******* **."
  • "** *** ********** *** **********, *** ** ******* ***** ******** speeds *** ******** ***** *** *********. ** ******* ********* ** that ** *** **** ** *** ************** **** ** ****, and ****'** ** ********** **** **** ***** ***** ********* ********* as ******** *********. **** ****** ** ** **** ******** **** on **** ****, ******* **** **** ************ ** **** *** for *** ***** ** *** ********."

Comments (2)

* **** **** ****** "***********", *** ****** **** ******* *** experience *** **********.

*** ********** ***** **** ***** ********. ********** ** *** **** distributor ** *** *** *** * ***** ***** ** *** business.

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