ScanSource Favorability Results

By Brian Karas, Published May 01, 2017, 10:49am EDT (Info+)

ScanSource lacks the name recognition and branch outlets of its biggest competitors in security, companies like ADI, Tri-Ed and Anixter but how do they fare with integrators?

In this report we analyze feedback from 150 integrators on ScanSource, and how they rate the distributor.

ScanSource ************ *******

********** *** *** ******-******* ******* *********** in *** ******, **** * *** rating ** +** (*** *** * +**), *** **** **** *** *** ****** ******** *****.

Positive - *******

***** ****** * *** ** ********* for ***********, *** ******* ***** **** ScanSource ******** ** **** ****, ******** attractive ******* *** ******:

  • "****: **** ****. **** ******** *** good ******. ********* ********* ******* *** design *****."
  • "********* **** ******* **** ****, *********** pricing. ******* *** ** * **** as **** ***** ** ***** *******."
  • "**** ****, **** *******, ************* ***** team, ** *** **** *****, ******* to ** ******** ** ******* ***********. Need **** ***** *** ****** ********."
  • "**** ** **** **** *** **** pricing"
  • "**** *******. *** ****** ***** *** more *****"
  • "********** ***** **** **** ** ****. Great *******, ***** ************, *** ************* inside **** **** ******* ****** ***** service. **** ***'* **** ***** ******* support ** * *** ** *********, but ***** ****** ******* ****'* ********* to ***** *********. ********** *** **** extremely **** ** ******* * *** overhead, ***** ********** ** ******* ******* for ***** *********."
  • "********* *******, ***** ******** *******. ********* on *** ******* **** ******, **** can ** *** ** **** *** stock. **** ****** ***** **** ****** mounts, ********, *** ****** ** *** shelf *** **** ** **** ****** of ******* *********. **** ******* ** the **** ********** ***** ** *** of *** ***** ***********, ****** ******* based ******** ****** ** *** ****** between **** ** **** **** ****** clients."
  • "********** ******** **** ******* *** ********* good ******* *****"
  • "****** ******* *** ********* *** ******** parts. ** *** ***'* **** **** Axis ***** *******, **** **** **** it. ******* ** ***** ***********. ** only ********* **, **** **** * bunch ** **** **** ***** *** of ******* **** ***'* **** ********. Find **** ********** *** ** ******** to *****."

Positive - *******

******* *** ******* **** ***** *********** felt ********** ************** **********.

  • "********* *******"
  • "*'** ****** ******** **** ******* **** ScanSource"
  • "*** ** *** *********. ********** ***** hard ** ***** * *******, ************* the *** ******* **** ****. ***** stock, **** ******* ****** *** *** around **** ** **** ****."
  • "**** **** ************ *******. ****** ***** service, ****** ******* **** ******* ** CSC *** ***** ********."
  • "*** ** *** *** *** ************, this ** ** ******** ** **** with. ** ***** *** ** ******* and **** ******* *** ** * have ** **** ****** **** **** are ****** *******. *** **** ******** is **** ***'* **** * **** effective ******* ** ***** ****** ******* and *** ***** ********* ***** **** the **** ***** *** **'** ** the **** *****. * ******** *** to **** **** ** **** **** my ******** *** ******** **** ** a **** ***** *** ** ***** now."
  • "***** ** **** **** **********! ********** I **** ***** ******* ********** **** better!!"
  • "***** ********** ** ****** *** ******* registrations."
  • "**** **** ** ****** ** *** how **** *** **** ** *** ask **** *** **** ***** ** for **."

Positive - *********

********** *******, *** *** **** ** order **** ******** ******* *** * job, ***** ******** ********** *** ***** jobs ****** ** ******. *********** ***** that ********** *** **** ******* *********, adding ** ***** ************ ** ******* with ****.

  • "** **** *** **** ********** ** the ****, *** ******** ***** **** on *** ** *** ******* ****** not ***** **** ** *** ********** that ** ******. **** **** ** be * ****** **** ************, *** I ** **** **** ***** ****** levels *** **** ***** **** ***/*****. Their ******* ****-** ******* ** ********** a ****, * *** * ****** sized ******* **** * ****** ** order **** **** *** ** **** 2 ***** ** *** ****** ** so * *** ** **** ** over ** ***-** **** ****** * added ********** ** ** **** * could **** ***-**."
  • "**** *******, ************* ***** **** *** they **** * **** **** ** products *** ********."
  • "**** ******* *********, ***** *******, **** information, **** *******, **** **-**** **********, smart ***** ******, ******* **** **********."
  • "**** **** ** ** *** ** the *** **** **** ***** ***** the **** ** ***** * **** distributor, *** ******* ****** *** ****** a ***** ********* ** ********."

Neutral Ratings / **** ** ***** ********

********** *** * ********** **** ******* rating (******* *** **%). *** ************ **** branch *******, ****** ** ******* ***** roughly ********** **** *** ****** ** ****** locations, ***** ***** **** ** ************* for ***********. ****** ********** *** ******* physical *********, **** ******* ** ********** for **** **** *-*** ******** ** most ******. ** *** *** ******* ***** ************ ************ ****** ****** ******* *********** ********* **** this ****** *** **** **** ** for *** **** ** ******** ********, though ********** ** ** * ************ to ********* **** ***, ******* ** Tri-Ed **** *********** **** ***** ****-*** or ****-***.

  • "*** *** ******** *** ****, **** prices, **** ****** ***** ** **** and ***** ******, ********** ***** ****. Only ******** ***** ** ** ***** office."
  • "*********** ****** *** **** ****** *******. Not ** **** ************ ******* ** we **** ** *** ****** ******** in *****. **** ** ***** ******** can ** ***********."
  • "******** *********** !!! *** **** ******* customer ******* !!! ***** ******** ***** Dislike ** ********. ******* **** ** nitty ****** *****"

Negative ********

**** *********** ******* *** *********** **** were **** ******* **** *** ****** above, *** ** ******* ******** ***** item ***** *** ** **********'* ********.

  • "**** *** ****** ******* ** **** but ** *** ****** *********** *** of ***** ********* *** ** **** been ******* ***** * *** **** in *** **** *** *****."
  • "**** **** *** *** **** **** to ******* ** *** ******* ********."
  • "****: **** ******, ******** **'** *** four ******** **** ** * *****. Good ****** *****. ****, **** ** do ******** **** ******* ****** *******. Buy **** ** *****. ******** *** #1 ** #* *****. ******** ***-*** shipping. *******: *** ******* *** ********, another ******* *** ********** *** ** one **** ******* ******* *** "*************"."
  • "***** ******* ** **** *** ******** service *** **** **** * *** - * *** ** ********* ******* and ** *** * *** ***** rep ***** *** ******, ****** ******** than ******* *** ** ***** **** have * *** **** ***** ** stock **** *******( ** ***** ** what ** ***)"
  • "**** ********* ** ******* **** *****, not * **** ********** ******."
  • "** ******* ** ****"
  • "**** ******, *** ********* ****** ********."
  • "***** - **** ******, **** ******** Dislikes - **** *** **** ***** takers. ****** *** **** * **** number **** **** *** *******. ******* no ********** ***** ** *********."
  • "**********'* *********** ** ******* **** ******** has **** ******. *** *** *** also *** ******** ****** ** ******* the ****** ******* ******* **."
  • "** *** ********** *** **********, *** in ******* ***** ******** ****** *** response ***** *** *********. ** ******* complaint ** **** ** *** **** on *** ************** **** ** ****, and ****'** ** ********** **** **** treat ***** ********* ********* ** ******** companies. **** ****** ** ** **** separate **** ** **** ****, ******* with **** ************ ** **** *** for *** ***** ** *** ********."

Comments (2)

I find this report "Informative", and pretty much mirrors our experience and impression.

Agree: 1
Disagree
Informative
Unhelpful
Funny

Can definitely agree with these findings. Scansource is our best distributor by far and are a great asset to our business.

Agree
Disagree
Informative: 1
Unhelpful
Funny
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