Testing Rogo's Managed VSaaS
By Benros Emata, Published Aug 03, 2010, 12:00am EDT (Research)Managed / hosted video offerings continue to expand with a variety of technical and business approaches.
In this test, we examine Rogo's Managed Vide [link no longer available]o offering [link no longer available]. The system uses an on-site recording application that interfaces with USB and network cameras, providing 'plug n play' remote access. For background on USB cameras, review our test results on using Megapixel USB cameras for video surveillance.
When evaluating Rogo's hosted service, the following 10 key criteria / decision points should be considered.
Criteria | Strength | Description |
Pricing | Moderately Strong | Ranges between $10 - 30 per month with no license restrictions on cameras per PC. |
Simplicity | Moderately Strong | Easy to navigate, limited configurations, lacks some 'basic' features |
3rd Party IP Camera Support | Weak | Only Axis & Logitech officially supported |
H.264 Support | None | Not supported |
Analytics Support | None | Not supported |
Exporting | Moderate | No visual flag in / out, provides standalone player |
Remote Monitoring | Moderately Strong | Live monitoring & investigations provided |
Run as a Service | None | Not supported |
Multi-camera Playback | None | Not supported |
Support | Strong |
Publicly available phone and email support offered |
Key Findings
Setup: For the SMB and SOHO environments, installation is not complicated. The low requirement of technical knowledge will ease deployments and time dedicated to setting up the system. If strictly deploying USB cameras, almost no configurations are required to get the system up and recording. Power users seeking enterprise level features, such as managing multiple workstations will not be satisfied with Rogo's simplistic approach.
Live Monitoring / Investigations: Its clear that Rogo's system is not scalable when lacking basic functionality in both live monitoring and investigations. For those customers seeking extensive investigative features or require more 'complete' live monitoring abilities, should examine these areas carefully. For the features that are provided, controls are clearly labeled and are all displayed on the interface. Those that are new the video surveillance will find the system easy to adopt.
Recommendations
Product Overview
Computing Platform Support
Rogo's managed VMS' thick client supports Windows XP or Vista PC. In our tests, we hosted the software on a Windows 7 (64-bit) system. Rogo's website [link no longer available] will direct those interested to the trial page where the software can be downloaded and is under 6 MB.
Those seeking supporting documentation should note that this is not available directly from Rogo. The demo page [link no longer available] will provide some high level instructions on various factors of the managed VMS.
Remote access is built on Java, so browser support is flexible. In our tests, we successfully used Internet Explorer, Firefox and Chrome.
Third Party Support
Rogo officially support Axis IP / wireless cameras and Logitech USB cameras.
Pricing
As noted in our recent analysis of Rogo's offering, re-sellers may set their own pricing and feature segmentation. Rogo reports a range of pricing from $10 - $30 per month.
Rogo's direct service charges $19.95 per month per site for as many cameras as one has.
It should also be noted that pricing is per workstation and no limitations on the number of cameras. Of course, there are practical limitations when considering computer hardware.
Usability
The following screencast examines usability highlights of Rogo's manged VMS system. Key points include:
- No native option to run as a Windows Service (00:30 min)
- Recording and software requirements (00:48 min)
- Limited live monitoring and investigation capabilities (01:24 min)
- Limited camera configuration options (02:50 min)
- Installation is simple (03:27 min)
- No hidden controls, clearly labeled interface & easy to navigate (03:54 min)
- In combination of HD USB cameras, present low-cost solution (04:29 min)
Administration
The following screencast examines how to configure/setup Rogo's managed VMS system. Key points include:
- Download and installation (00:11 min)
- Auto-detecting and associating USB cameras (01:18 min)
- Accessing advanced camera settings via manufacturer interface (02:57 min)
- No native option to run as a Windows Service (06:50 min)
- Software requirements for remote access and recording (07:09 min)
Live Monitoring & Investigations
The following screencast examines live video monitoring with Rogo's managed VMS system. Key points include:
- Working with live monitoring (01:36 min)
- Conducting investigations (03:04 min)
- Viewing and saving snapshots (05:40 min)
- Third parties using the standalone player (07:12 min)
- Working with the remote web interface (07:43 min)