Ring Favorability Statistics 2023
The Amazon subsidiary Ring is a popular residential surveillance brand. But it violated ONVIF terms by claiming that it supports "ONVIF-compatible cameras" and not that they are ONVIF compatible themselves a year ago. What do integrators think about the brand in 2023?
Inside this report, we examine statistics and commentary from ~190 security integrators on Ring's positioning, pros, and cons.
Positive ************
**** ******** *** ******** ************ ** +11%, **** * *** ********** ** Do *** **** ********* (**%).
****'* *** ******** ************ ******** ** 4 ********** ****** ***** * ***** ago. ***** *********** **** ******* **** year *** ***** *** ***** "***'* Know" ********* ** ~* ********** ******.
Much ******** ************ ** *** **
***** ** *********** **** *** +**%, non-US *********** **** *** -*%. ****'* net ************ ******** ******** **** ** and *** ** *** **.
Key ******
********** ********* **** **** ***** *** themes:
- **** *** ***********, ***** *** ****** projects
- ********** *********** ********
- ******/**** ** ***
- ******** ******/********* *** *****
- *********** ******
- *******/************* ******
- **********/*********
- ***** ***** ** *** *****
- **** ********
Good *** ***********, ***** *** ****** ********
******* *********** **** **** ** * good *** ***** ************ *****. **** mentioned **** **** **** **** ** their *** ******:
- "***** *** *** ***********. ** * residential *********** ***** *** ******** ** looking *** * ***** ********, ********** the ******* ***** *** ** **** to *** *** *****."
- "**** ** **** *** ******* *****, mainly ****** ******* ******* ***** ************ is * ********. **** * **** option *** ********* ***** ***** *** cabling *** ***********."
- "*****'* **** *** **** ******** ******, but **** ****** ** **** *** way ** ******** *******. *****'* ***** anything *** ***** ********."
- "** ** *** *** ********-***** ******** for *** *********. ************, * ** have * **** ******** *** *** of ** ********** ** ******** ***** time *** ***** ***."
- "* **** ***** ** ** *** home *** **** **** ** **** a ***** ******* ***** *** **** to **** *** ******** ******** *****."
- "***** *** ** ******* * **** doorbell ******, *** **** ********* **** to **** ******* ** *******/*** **** with **** *** ******."
- "*** ** *** ******** **** ******* originally ** ******** ******* ******* *** less ****** ************. **** ** *** residential ********* **** **** *********** *********, so ********** ********** **** ******* ** logical."
- "** * *** ******** * ***** this *** ** ****** ****. **** are ********* ** ***** ******** ***** truly ** *** **** ********** ****** in *** ********, ** ** ***** they **** ***** **** ****** ** the ********."
- "**'* ** ** *******, ** ***'* sell ** ****. **** *** **** users, *** ** **** *** ********** users."
- "* *** **** **** ******* *** Ring ***** (***** ***** ****, ******** I'm *** ** ** ***** **** fully *****)."
- "****** ********** ** * *********** ****** which ** ** *** **. * have ** ** ** **** *** like ** **** ****."
- "*** **** ******** ** ***** - the **** ** ***** ******** *** okay. **** *** * ***** **** system ******."
- "**** ***** ** **** **** *** some *********** ************ ***** *** ***** point ** *********."
- "*** *** ******. *******, * ********* this ** *** ********* *** **** protection."
- "********-*****, *** ** ***** *** * residential *********."
- "**** **** * ******** *********** - the ******** ** *********."
- "**** *** ** ** ******** ** a ***** ********."
- "**** ***** *****, ****** ************ *** DIY."
- "**** ******** *** ****** *** *** consumer."
- "**** *** * **** ****** *** a ***** ****** *****."
- "***** *** *** *********** ******."
- "**** *** ****** *******."
- "**** *** ******** ***."
- "***** *********** ********."
- "*** ****, ***."
- "**** ********."
- "*** *******."
******* *********** ******* *** *** **** is ***** *** ****** ********:
- "******** *** ******* *********** ** ********** customers ****** ************ ************ ** * commercial ***********. *'** **** ******* **** installs *** ********* **** ****** ******* camera ** ***. ****'** **** ***** to ** ** **** ** ***** wifi ******* *** ****** ***'* ********** that."
- "**** ** * ****** *******. **** a ******** ***** ** **** *** get *** **** ***** ** **** Depot *** **** ** ******** ** usually '**** *** ***** ***.... *** don't **** ** ******* *** ******* or ************ **** *** **** ********.'"
- "***-*** ********* ******** *** *********** ************. We **** ** *********** *** * would ** *********** ** *** ** provide **** ******* *** ** ********** customers."
- "*******, * ****** *** *** ********** products ** ******* *** **** ***** video **** ***** ****** ********* ** clients."
- "* ** ******** ***** **** ** the ******** ****** *** ***-*** ***** business ******. * ***** ***** ******** Ring *** * ******-***** ******** ** above."
- "* ** *** ******** **** ** industrial ******* *** ****** * ***-**** consumer ******* *** * ***** *** specify **** ** ** ********."
- "* ***'* ***** ***** ******** ***** being * **** *** ** ** working ****** (****-**** ********/********** ********)."
- "**** ** * *********** *******, * have * ******** ****'* ******* ** migrating **** ***, *** *'* ***** working **** **** ** ** **** a ******* ***** ********, **** ****, Eagle ***."
- "*** ********* ** ***** ***, *** push. ** **** ******* *********** *** they **** *** ****** ***** *** in **** **** ***. ** *** intended."
- "** ***'* *** ******** ******** ** our ******** - ******* *** **** doorbell ******* ***** **."
- "*** - **** *** **** *** product ************ ** ****** ************ ******* for ***** *** ********** *********."
- "**** *********** ************ *** **** *** a *** *******. ******* **** ******* will *** **** * *********** *******."
- "* **** **** **** ** ****** a ***** ****** *** * ******** in ** **** **** ** **** to **** *** ***** *** ********* surveillance *** ** ** *** ******** sell ***** ** * ****** ********* camera ********."
- "**** *** *** **** *******. *** a ***** ********** ******. * ***** not **** ** ****."
- "***** *** ********/*********** ***** *******, * don't *** ****."
- "***** *** ***********, ***** *** ******** any ********** ********."
- "***** *** ***** ******** *****, *** the **** *** ****** *******."
- "**** ****** **** * ****** ******* for ************ ***********."
- "* ***'* *** **** ******** ** an ********** *******."
- "******** ******** **** ** ***** ** the ***-******** ******."
Integrator *********** ********
******* **** **** ***'* **** **** because *****'* ** ****** *** ***********:
- "** *** * *** ** ******** to ******* ****, *** ** ****** decline ******* ** ***’* ******* **. Amazon ******* ***** *** ******* *** then ***** **** ****** (** *** UK ** *****). ** *** ******* a ***** ******** **** ***** ****** and ******* ******* **** ** ******* fees *** *** **** ***** ***** as **** *** **** * ******. The **** ** ******** ** ** user-installed ** ********* ** ******’* “*** and ***” **********. ****’* *** *** business *****."
- "** * ******** (* ***'* **** the *******, **** **** **** *** video *** *** **** ******) *** product ***** ** **** **** **** and *** ***** ** ***. ** an **********, **'* **** ** ******* with **** *******, **** ** *** customer ** ******* ** *** **** more *** ** *** ********. *** Ring ********* *** ******** *** **** superior *** * *********** **** ************."
- "** ***** * **** *** ***********, but *'* *** ********** ** ********** it ** ** ********** ***** *****'* nothing ****** ** ** *** ** but *** ********* ** ****** ** re-enroll ***** *** ***** ***** ** magically *****."
- "*********** ******** **** ***** ** **** in *** **** ********* **** **** it *** $*.** *** *****, ** profit *** **********."
- "*****, * ***'* **** *** ***** system. *** **** ** **** ********* the ****** ** ******** **** * cheap *******."
- "***** *** ** **** ******. ***'* sell **** ** ***** ** ** margin ** ** *** **** *** a **** **** ** **** ****."
- "**** **** * **** ******** ******, I **** ***'* **** **** **** supplant ** ******** ** ***** * DIY ********."
- "**** ** **** * *** ** customers ** **** ***** ****."
Simple/Easy ** *** & ***** *********** ** ********
**** *********** **** **** ** **** to **** ****:
- "**** *** ***********, **** ** ***. Innovative **** *** ***********. *** '******** positive' ******* **** **** ***** ******* for ***** *******."
- "**** ** *** **** ** *****. Easy ** *** *** **** **** would *** **** ** ** **."
- "***** *******/***** *****. *** ************ ** simple *** ****** *** *** *********."
- "****** *** ********, **** ******** **** if ** *****'* ****** **** *****."
- "*** ********** *****, *** ******* ***** straight *** ** *** ***."
- "****-******** ********, *****'* **** ** ***** end *********."
- "***** **** ********. **** ** ****** and ******."
- "**** ** *** **, ******, ********** good *******."
- "**** ** ***, ****** **** ********."
- "**** ** *******, *** **** ****."
- "****-******** *** *********."
- "**** ** ***."
- "****** **."
******* *********** **** ***** *********** ** Ring's ********:
- "**** ***** * ****** ****** ***** doorbell *** ** ** **** ****** than *******. **** *** ****** ** pernitrate *** *********** ***** ****** **** mild *******. *** ******** ***** ***** video *********."
- "* **** *** **** ******** ***** they *** ********** **** ***** ******** which **** ** ****** ** ******* and ** **** *********."
- "***'* *** ******** ***. * *** the ******** ******* *** ***** ************ were **********. ***** ********* *** * great ******* ******."
- "**** **** * **** ***** ** products. *** **** **** * **** comprehensive ******** ********."
- "*** *** ** ***** ****** ******* in ***** ****** ******. ****, ***** app ** *** ** *** **** I **** ****."
- "******* **** ***** *** **** * reasonable **********. **** ******** ** ********."
- "**** **** ****** **** ***** ** ring ******** *** ** *** ****** smoothly."
- "**** **** * ***** ******* *** good ********* *****."
- "*'** *** ***, ***** ****** ****."
- "***** ******* **** **** * ***** program."
- "******* ** *********."
Product ******/********* *** *****
**** *********** ********** ***** ****'* ********. Several ********* ****** **** ******** ****:
- "*** ******** ************, *** ******** ** stupidly ******, *** **** ******* *** by ***** ****** **** ******** **** hardwired. ** ********** **** *** ******** goes *** ** * ******* ***, but *** **** ************ **** ** not ** ***** *** **** ******."
- "****'* ** *** *** *** ******* working ** **** ****, ** * get * ****** ********* **** ******* when ** ***** **** ** (******* motion), *** **** * **** ** to. *** **** ** ****** ************ including ** ** *************, ** ** the **** ** **-***** *********."
- "****** ********* ** ****** *** * don't **** **** ****** ******* * don't **** *** ********. * **** install **** *** ********* ******. *** everyone **** *** ***** ** ***** has ********* ****** ** ****** ** call **** *******."
- "* ***** * ******** ****** ** my ***** * *** ***** ***, and ******** ****** ****** ** **** completely. ***** ******** ** *******. ***** neighborhood ******* *** ****** ******* ******** are * ****** ***** ***."
- "**** **** ** **** ** ******** problem **** *** ****** ** ******* countries ***** ********** ************ *** *********** but ** ***** ** *** **** solved."
- "**** ***** *** **** *** ****** as ** ******. ****** ********* ***** and ******* ***** *** *********, **** a ***** **** ***** *** ****."
- "********* - *** ********** *** **** viewing ***** *** ** ***** *** coverage ** *** ****** *********."
- "* ****** **** **** **** ****** strength - **** ** ********** *** customer's **********."
- "**** ***** ** ***** *** *****, reliability ** *** ***** **** ********** beak *****."
- "******** ** **** *** ******* *****'* hold ** **** ** **** *****."
- "********* *** ****** ****** ******."
- "**** *********."
**** *********** **** **** ***** **** to *** ****** ********* **** ****'* products:
- "*** ********* *** ********* *** * bit ******** *** ********* **** ** turned *** *** ** *** *****."
- "********* ** *** ***** **** ****** to ******** ******."
Proprietary ******
**** ********** ***** ****'* *********** ******:
- "**** ***** ************ ************; ** ****************. Designed *** *** ******** ******, *** the *** ********. * **** ********** them *** *********."
- "**** *** *********, *** **** ***** their ************ **** **** ********* ****** services, *** *** **** ******, ** bailed."
- "** ***'* ***/**** *** ******** **** will **** *** ******* ******* ** a ********."
- "*********** ****** *** ***** ******* ***** are ********."
- "*** ******** ** ***. ** ******* for *** ***** *********."
- "**** ****** ******* ******."
Privacy & ************* ******
**** *********** ******* *** ******* ******** and ************* ******** ****** **** *** the **** **** **** *** **** in *****:
- "****** ***** ** **** *** *** what ********* **** ***** *** ****. Amazon ****, ****** ********, ****** *****... Privacy ********! *** ****** *** ****** Ring ***** ******* *** "******" **********. Reading *** ***** ** ******* ****** scare *** **** *** ** ********."
- "**** ** * *********** ******* **** has ******** ******* ****** *** **** current *********. **** ** ** *** product **** *** *** **-**-******** ********."
- "*'** **** ** ***** **** ** my *******, ****************. *** **** **** for ****."
- "**** ***** ** ****** *** ****'* a *** *****. ** ***** *** all ***** ******* ** **** ********* at *** ****."
- "*** ********* *** *** ******** ** nice, *** ****'* ***** ** *****. The ************ ****, **** ** ********* China.. ** ******."
- "*** **** ******* *** *****. * would ***** ***** *** *** ************ access ** *** *******."
- "**** ** * ****** ******* *** has ***** ******* ******** ***** *** ownership ** ****."
- "**** *** ****. ****** ****** *** more *********** ***** ** ** *****."
- "******* ********** *** ************* ***** *** day ****."
- "******* ********."
- "******** *********."
**********/*********
**** *********** **** ****'* ******** ***** has * ******** ****** ** *** public:
- "********** *****-** *****. ******* ******** ** the ****** ******* *** **** *** integrators ** ***********."
- "* ***** *** **** ****** ***** community ** * ***** **** ** fight *****."
**** **** **** *** * **** reputation:
- "*** ******** *** **** **** **** going ****** ** *** *********** ****. They **** * ****** **********."
- "*** ******** *** **** **** **** going ****** ** *** *********** ****. They **** * ****** **********."
- "* ****** ***** ****."
Mixed ***** ** *****
**** *********** **** ****'* ****** *** reasonable:
- "***-**** ******* **** ** ******* **** Security ******** *** **** *** ***** Businesses."
- "**’* ******, *** ** *****. ** has * **** ***** ** ***-*** and **’* * **** ********** ****** ecosystem."
- "*** ***** ******* *** ********** ********* considering *** ***** ************ ***."
- "**** ******* *** **** *** *** price *****."
- "**** ***** *** ****** *******."
- "***** ** **********."
**** ********** ***** ****'* ******* ***** and ************ ****:
- "** ****** ********** **** **** **** made ******** **** **** ** ** a **** **** ** * ************."
- "**** ******** *** ** ************* ** the ******** ** ****** ** ** ongoing ************."
- "*** **********-*****, **** ******* *****, *** sudden *******/***** ** *******."
- "*** **** ***** **** ******* ****** as ****."
- "****** ** ***** ************."
- "**** *** ** *** ********* ****."
- "************ *****."
Wyze ********
**** *********** **** **** **** **** more **** **** *** **** **** is *******:
- "* ***’* **** *** **** ******* now **** ****** **** **. * hope **** **** *** **** ** them."
- "*** ******* *** ***********, *** **** overpriced ** *'** ******** ** ****."
- "********* *** **** ** ******** ** comparison ** ****/****."
- "****** * ****** ****** **** **** above."