Resolver / PPM 2000 Incident Management Platform Profile

Author: Brian Karas, Published on Jun 20, 2017

You might have seen the company whose employees wear hockey jerseys at trade shows and wondered "what do they do?"

PPM 2000 has been active in the security industry for nearly 30 years. In 2016, PPM 2000 was combined with risk management provider Resolver, through an acquisition of both companies by Klass Capital, to create a software platform for large organizations to manage security incidents and related risk factors.

This report profiles the Resolver (formerly PPM 2000) Perspective incident management platform, including revenue, customer base, functionalities, reporting, pricing and sales model.

*** ***** **** **** *** ******* ***** ********* **** ****** jerseys ** ***** ***** *** ******** "**** ** **** **?"

*** **** *** **** ****** ** *** ******** ******** *** nearly ** *****. ** ****,*** **** *** ******** **** **** ********** ******** ********, ******* ** *********** ** **** ********* ** ***** *******, to ****** * ******** ******** *** ***** ************* ** ****** security ********* *** ******* **** *******.

**** ****** ******** *** ******** (******** *** ****) *********** ******** management ********, ********* *******, ******** ****, ***************, *********, ******* *** sales *****.

[***************]

Company **********

*** ****'* *********** ******* *** ****** ** ******** ********** ******** offered ** ********. **** ** *** ****** ***** **** ***** ********** ** ********* *******, *** **** ******** ********, *** ************ *** *** *********, ******* *** ******** *****.

********, *** *********** ** **** ********** *** ********** ********, *** offers * ******** **** **********/******** ********** ********.

*******

*** ******* ******* ~$*** ** ****** ******* *** ******* ~*** people.

******** ******* ** *** ************ **** *** ********, *** ***** has ****** **** **** ******** * ***** ** $*** **** the ******** ********,********* * ****** $** ********** ** **** *** ********.

Incident ********** ********

**** ****** ******* ** *** ******** ********** ******* ** *** offering, ** **** ** **** ******** ** ****'* ********.

********'* ******** ********** ********,******** ***** ** ***********, ** ******** ** **** ******** ********** centers ****** ****** **** * ****** ** *******, ********* ****** control *******, *****, ************* *******, *** ***** ********* (******, ******* employees, *********, ******* *****). ** **** **** *** ******** ** like ** ******** ****, ****** **** **** ***** ** ***** an ******* ** ***** ******** ********.

*********** ** **** ******** ******** ** * ***** ***, ****** private/enterprise ******* *** ********* ** ****. ***** ********* ******** **** Perspective ******* * *** **, *** ******-****** **** *** **** available.

*** ******* *************, ***** ***** ** **** **** ** ******** into *** ******** ********. **** ******** *** **** **** ***** actual ********* (*.*.: ******** ****** **** ****** **** ******, ******* of "********** *******", ******, ***.) *** **** **** ***** *********, contractors, ********, ***.

*** ******** ********** ********, ** ******** "********" ****** *** ***** information ***** *** ******** ** ** ****** ***** ********* ********** to *** ***** (******, ******** ********, ********** *********, ***.).

*** ******** **** ***** ***** **** ************ ******* ******, ** between ****** *** ********** ******* (*.*.: *********** **** ***** *** grab ********** ** * ******* *** **** ***** ***** **** a ********** ****** *** **** ** *** ********). *** ***** below ***** ** ******* ** ****, * ****** ********** **** a ****** ** *********, ** **** *** ***** ************ ** another ****** *** ***********:

Reporting *** ********

***** *** ****** ******* *** ********* ** ***** ***** **** number ** ******* ********* ******** ** ****** *****, **** **************, crime *****, ***. **** **** *** **** ** ****** ** from ***** *******, *** ********* ******* ***** * ****-**** ******* on *** ****, ***** ****** ** *** ******, *** **** feeds **** ******* *** ***** ******* ** *** *****:

Customer ****

******** ****** ~*,*** ********* ********, ********* ****** ** ***** ***********, universities, ** ****** *-** *************. ***** ********* **** ********* **** their *** ****-**** ******** *********, ******** *** ********** ** ****** in **** ****.

** **** ***** ********* **** ** ******** ***** **** **** tried ***** ******* ** ***** *** ****** *********, *** **** common ***** ***** ****** ************, ********* ** * ******* **************.

*******

*********, ******* ****** ** ~$**/****/*****, ****** *** ***** ***** ** in *** ******* ** ***** ********, ********* ** ********. *** new ******* **** ****** **** * **** **-***** ******* ***, plus * ***-**** ******* ***. ** *** *******/******* *** *** grown, *** ******* **** *** **** ** ****** ******* ******* in * *** **** ******* ******* *********** *** *********.

Direct ***** *****

* ****** ** ***-**** ***** ******** ** *******, ****** ******** says **** ** ********* **** **** ******** ** ***** ***** process. **** ****** ***** ** ****** ** *** ********** *** diverse ******* ** *** *******, ******* **** **** ** *********** for ******** ** **** *** **** ************* ** *** ******* required ** ****** * ******** ** ******** ************.

Risk ********** ***-**

****** *** **** **** *** ******** ********** ******** *** **** be *** **** * **** ********** ******, ** **** ************ assess ******* ****. ***** **** ******* ** * **** ****** of ******-**** ******, ** ******* ** ********** ******** *** ** useful ** **** ********** ***** ** ********* ****** ******** ** prevent ***** ****** **** ********* ** *** ******.

Deployment ******** *** *******

*** ** *** **** ****** ** *************, ******** ** ********-******** data, *** *********** ************, ********** ********* *** ********* ******** ** weeks, ********* ** ********. ********** ***** ****** **** **** *********** checklists *** ************** * ******** ***** *** ** *******, *** then *** ******** ** *** ******* ***** *** ************* ** performed ** ******** ************ ******** *********. ******** ** ***** ** also ******** ** ****** **** *** ******* ** ******** *********** and **** ** ********** ********.

Competitors / ************

*** *********** **** ***** ******* ********* ***** **************** *******. **** ** ***** ********* ***** ******* ******** **********, *** trend/investigation ************ *****. ***** ******* **** ****** **** ********** *********, similar ** ********. **** **** *** **** ****** ***** **** space ** ****** ******** *** ***** ******** ** *** ** superior.

Comments (16)

** **** ** *** ******* **** **** **** ** *** top; ***, *** *** *****. **** **** *** ***** , basically **** **** **** **** * *** *******. *** ** the ***** ***** ** *** ** ******* ** *********** *** they **** ******* ********** *** ******** ******* *** *********** ******* they **** *** **** *** **** **** **. "** *** have **** * ******** *** ****** *****? ****, *** ** consideration ***** *** ****, **** ** *** **# ** **** wasting ** ****!" *** *** ********. **** **** *** *** of *** ******** **** ** **** *****, *** **** ** customer *******!

****** **** **** **** ***** *** ******** *** ***** ** good, *** ** ***** ** ******** ********* *** *** **** ***** ****** ****.

*********** ********. ** *** ****** *** ** *** * *** say **** ********* ** ***** **** '** **** **' *** being '** *** ***'. *** *** **** **** * ***** say *** ********** ***** ***** ** ************* *** **** **** customers ** "**** ** *** **# ** **** ******* ** time" ***** *** **** **** **** *** ****. *** *** Resolver **** **** ** ******** *** **+ ***** *** **** had * ***** ********* *******. ***** ** ********* ****** *** all ********* *** ****** *****, *** ********** ** *** *** statements *****.

*'** **** ***** *********** *** ******* ***** ***, * ***** it's *** **** *** *** ***** ** ***. **'** ***** almost *** ** *** *******, ********* ********, ********, *** ****** analysis. ******** ******* *** **** *******, *** **'** ***** *** on ******* ********** ******* ** **** ** ******** *** ***** on *** ******** ***, ** *'* *** **** ** ** experience ******** *** **** ** **** ***** ** ******** *** the ************ *******. **********, * ***'* ***** ***** ****** ** a ********** ** ******** ******* ***** ** *** **** * customer ** ****** - ****'* *** * **** **** ** all.

** **** **** ********* ** *** ********** ** *** ********* and ******** *******. ***** *** ***** * *** ******** ******* and ******* **** *** ** ***, **** ** **** ***'* expect ** **** *** * ******** *********. *** ********** *****, it's ********* ** **** * **** ******** *** ** ******** custom *******, *** **** ** ******* ** ***********. *** ****** is ***** *** ***** * *** ****** *** ******* ********* online, *** *** ****** ****** ****** ***** ** ******* ***** long (***** ****** ** *** ********** ** ****** ********). * don't ****** **** **** *** **** **** *** ** ** other ******, ** **'** *** ***** ** ** *** **** potential ***** ** * *****. *'* ****** * ******** ******* analyst **** ****, ** ********* **'** ***** ******* **** *** of *** ** **** **** **'** ********** **** ******* *******.

*** ********* *** *********** ** * **** ****** **** *** day ** *** *** ** *** ******. ** * ******, security ********** ******* *** *** **** ********** ***** *** **** risk *** *** ******** ********* ***********. **** ** ****** * force **********, ** **'** **** ** ***** ******** **** ***** patrols ***** ** *** *** ******* ***** **** ** ** acceptable ***** ******* ******** ******** *** ****** **********.

*******,

****** *** *** *****-**** ********. *********** ** **** *** *** use *** ******** ** ***** ***** *******. *** *** ***** how **** ********* *** **** ** ******* *** ***** **** your ****** *** ***** *******? (*.*.: ******, *********, ***.)

***** ****! *** *** ***** *** ******** ****** ** **** Michael? *** **** **** **** ********* ** *** ***? ** you **** ******* **** **** *** ******** **** ** *** reporting ****? ** **** ***** **** *** **** ** *** actionable ******* ******** **** **** *** ******** **** ***** ********* us.

** ****, ***, **'** ***** *** ******** ****** ****** ***********. All ** *** ************ */ *********** *** ********** ******** *******, Resolver ******* ******* ********* ** ***** ***** ** ******** ** part ** *** ***. *'* *** **'** **/** ** *** as ********** ******* *** ********* ******* *** ******** *** ******** reporting *******. *** ********* ************ *** *****, *** *** ****** building ****** ** * *** ********* *** **********. *'* **** it ***** **** * *** **** ***** ** * *** time ** **** *** ** *** *******, *** *** *** I'm **** ******* ** **** **** * ****.

*******,

**** *******.

** **** ******** ********* **** *** *********** ****** ** ** user ********? ** *** ****** *** **** ******** *** ******** before *** ******** ********* **** ***** ********** **** **? ******.

** *****, ** ****** ******* ** *** *****, ** ** summer *** *** **** ***** ***, ** ****** *** ******* a *** ******. *** ******* ***** ** ********* ** ***** averages ******* **-***, *** ***** *** ******* ** ****** ********* data. ** **** ****** ** ***** ***** ******** ******** ***********, as **** ** ****** ******** ***** *** **** *** */ a *** **** ** *** *******. ***** ** **** * workflow ***** ****** ********* ** ****** ********* *** * *** portal, *** ** ********* *** **** ** **** **** *** Command ****** ** ****** ******.

** ******** ** *** *********** ******** ** ******** ****, *** dispatching ****** ******** ********* ** **** **** *** ** **** for ******* ******, ********* ********* ********** ******* ** **** ***********. For *******, ***** * ******** ** ******* ** ****** **** 1 ** **** *, ******** ** ***** * *** **** it ** ** *******. *** ******** **********, ****** ***'* ****** better *** *** ** ********** ** ** ******* *** ** rushing ******* *** ****** *** *** ****** ****** *********. ** can **** *** ** ** ********* **** ******* ** ********** to ******** ************** ** **** ** ******* ************. *** ** the ********** ** ******* **** *** ****** *** ** ***** a **** *****. **** **** *** ** ***** ** *** Command ****** ** **** *****'* ******* ** ****** **** **** expires, ***** ****** ** ********* ****** ********.

*** ******** ******* ****** ** *** ******* **** ** *** dispatching ******, ****'** ********* ******* *,*** - *,*** ********** ********** per *****, *** ** ***** *** ** ********* ** ** incident ****** ** ******. **** **** ** ********, *** ********** are ******** ** *** ******** ****** ** ** **** *** entire ******** ** ******.

** * **** ****, *'* ******* ** ** *********** */ CCURE ****/****** **** ******* ***** *** ***** **** ************* ****** an ******** ****** *** ********* ************ **** *** ****** ******* reports *** **** ** ********* ********* **** *** ** *** supervised *******. ** **** **** **** *,*** ******* ********* ** our ****** ** *** ******, ** *** **** *********** ** can ******** *** ***** *********** ******, *** ****** ** *** is.

*******, ********* ****. **** ******** *** *** **?

** *******, * **** *** ** ********** *******, ** *** all ** ***** ******* ** ******* ***** ****** *** ******** substations.

** **** **** ***** *** ** ***** ******** *********** ********, or ** ***** * **** ** ***** ***** ********** **** they *** ***** *** **? *** ******* *'** ***** **** a *** ** ******** **** ****** ** *********** **** ***** systems ** ******** **** **** ** **** **** **** *** "here ** *** ***, *** ***'** ** **** *** ******* a **** ********* ** ***** ** *********** *** ***".

** ****, **** ** **** ***** *******: ****://***.********.***/**-*******/*******/****/**/***********-**********.***

***, **** ** **** * ************ ******** **** **** ** often **** ** *** ********** ********** ** ****** ************** *** connectivity.

** ****,

** **** * **** ** **** *********** ** *** *** for ***. ** *** **** ***** *** ************ ********** ** the ****** ** *** *** ****. ******* ** ** *** have **** *********.

****** -******** *** ****** ******* $****** "************ ** ****** ******* ********** ** *** *********** ******** ******". Klass ******* *** ****** ** *** ******* ******** ** **** round ** ****.

***** **** ******** ***** ***** ****** ******* *** *** ******** a ****** ****:******** ****** $*** *** ************

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