Hide or Show Models on Quotes - Integrator Statistics

Author: Brian Karas, Published on Apr 13, 2017

Customers like to know what they are buying, but they might use an integrator's detailed quote to shop the system designed. This is a challenge faced by integrators everywhere, and there are strong opinions on the best approach.

New survey results with 160 integrator responses showed them to be sharply divided. In this report, we break down the statistics, plus examining the main reasons for and against with detailed integrator commentary.

********* **** ** **** **** **** *** ******, *** **** might *** ** **********'* ******** ***** ** **** *** ****** designed. **** ** * ********* ***** ** *********** **********, *** there *** ****** ******** ** *** **** ********.

*** ****** ******* **** *** ********** ********* ****** **** ** be ******* *******. ** **** ******, ** ***** **** *** statistics, **** ********* *** **** ******* *** *** ******* **** detailed ********** **********.

[***************]

Divided ***********

****** **** ** *** ********* **** **** **** ******** ***** or **** ******* ** ******, *** ******* **% **** **** list ******** ***** ******* ** ******** *****.

******* *** **** ******** *** ******** *****.

Yes - *** ******** ********* / ************

**** *********** **** **** ******** ******** ****** ** * ****** of ******** *********, *** **** ********* ****** ** ***** **** information ** ***** **** ** **** ** ******** ********:

  • "********** - ** ******* ** **** ************ ** *** ******** can *** ********** **'** ******* *** ******* ** ******* ** what ****'** ************* **** ******. ** *** **'** ***** ***** trying ** ******** ******* ******."
  • "** ** ********* **** ******** **** ******* ** ** **** to ** ** ******* **** *** ******** ** ********. **** know ******* **** ****'** ******* **** **** ****** *** ***** as ******* ** *** ***** ******* *** ***** * *** quantity ** "** *******" ** ***** ******."
  • "** ** **** **** ** *** *********. * **** ******* and ************ *** *** *********. **** ****** ** ******* ** compare. ** **** *** ***** ** **** ** ** **** a *** ***** ** * ******, **** *** ****** *** a ******** ** **** ******. **** ****** **** ********** **** online **** *** **** ********** *******."
  • "***, ** ****** ** ** ******* *** ** **** *** clients ****** *** ***** ******* *** *** ****** *******. ** what ** **** **** **** *** *** ** ***, ** they **** ** *** ** ********** ****, *** ****.. *** when ** ****** **** ** **** **** ****** *** *** at ***** **** ************** *** *** *******... **** **** **** will *** **** *** ******* *** ******* **** ******** (********* you **!)"
  • "** ******* ***** & ******, ******* ***** (** *** *.*** 3-9mm *********, ***.) *** ********* ** *** **** ** ***** or *** ** *** ******* ****** **** *******. ******* *** concern ****** ********* "******** *** *****" ***** ** ** ********* factor **** ***** **** ****, *** ** ***** ** *** numbers."
  • "***. ** **** ** ** *********** ******* **'* ********* *** us ** **** *** ******** ********** **** **** *** *******. And ** ***** ** ************* ********* **** ***** *********. ******* we *** *** ******* '**** ****'* ********' ** **'* ****** for ** ** ******** **** ***********."
  • "***, ** ****** ******* *****, *** ************, **** ** ***** cases **** *** **** ***** *** ****** ***** *** ***** solution."
  • "***. ******* ** ******* ** *** *** *** ********* ** merit *** **** ******* ** **** ** ****, ** *** not *****-********. *******, ** ** **** **** ** *** ******* with * ***** ******** ** **** ****** **** *******."
  • "*** * **** *** *** *** **** #. * **** to ******* * ******** ********, ** **** ** ***********. * am *** **** ** **** *** ******. * ******* ** an ********* *** ****** ** **** ** *** ***** *******. An ******** ****** ** **** ******* ** *** *** ** the *******. *** *** ******* **** *** **** *********** *** talked ***** ****** *** **** *** ************."

Yes - **** *****

********* ******* ****** *** ******** ** ****** ********** *** ********, and *********** ******* ** ** ***** ************. *********** *** **** more ** * "***** *******" ******** **** **** ******* *******, and ********** *** **** ***** ******** ********** ****** **** ***** expertise.

  • "** **, ** ****** *** ******* ** **** ******* **** we *** ********* ** **** **** **** ** **** ** up *** ** ***** *** ********."
  • "**** ** *** ****. ** ****** *** *********** **** *** cameras *** ************ *** **** ** ***** ******* *** ******** know **** ***** ** **** ** *** ******** **** **** the ********."
  • "** ** **** * ******** **** ****** ** **** ** a *********** ** *** ****. ***** **** ***** **** ** first *** ******* **** ** ****'*, *** * **** ** make * ***** **** ** *** **** *********** **** **** security ********* ** *** ******, *******, *** ************ ********** ** our ********* ** **** ***** **** *** *********. ***** ** the ****** ** ***** ******* **** **** "********" ******, **** may *** ** * ******** ** ******** ** *******."
  • "***, **** ********* **** ** **** ** *** **** ****** and **** **** **** *** *******. *** **** ** **** fulfill ********* ************."
  • "****** **** ******** ** ******* **** ******* **** ** *** offering."
  • "***, *** ****** *** ********. ** **** ** **** *** customers **** **** *** ******* ** ***** *** **** ** any ****** **** **** ** ** ******** ** ********. ****, if ***** ** ******* ******* **** ** ************* ******* **** our *****, *** *** ***** ******* **** *** **** ******* in ****, ** *** ******* ****** *** ******** ** *** those ******* ***** **** ***** *** *** ****** *** ***** company *** ****** ** *** **** ***."
  • "** ******* *** ** *** ********* ** **** *** ***** and ********** ** * ******. ****, *** ********* ****** ** apples ** *** ******* *** ****** **** **** ****** *******/********/******* and ** ** **** ** ******* ** ** *** **** have *** **** **** - ******** ****** - $***,***"
  • "***. ** ***** ******** ** ********** *** ******'* ********, *** helps *** ******* ******* *** *********** ** ********** **** *** been ********. * **** **** ****** *** ******** ***** *** end **** ******** ** *** ********. * ***'* **** *** you'd ***** ***** ****. ** **** ** **** ** ***, you **** ** ****** ******* **** ** **** ***** ** walk ****. ** ******** **** **** ***** ** ***** *** bad ******** ****** *** **** * ********."
  • "***, ** ****** **** *** ******** * ******** **** **** all **** *******. ** ******* **** **** ********* ******** *** best ******** *** ***** *****, ** ** **** **** **** to ******* ********** **** ** **** **** *** ******."
  • "*** *** * **** **** * **** *** ****** **** cameras *** *** *** **** **** ** **** **** *** same (*** *****).* **** ******* ****** **** ******* ** *** or **** ****** *******."

Yes *** **** ********** ********

******* ***** ******, ** ******** **** * ********** ***** *******, allow *********** ** **** ******* **** **** ******* *** *** customer ******* *** ******** *** ** ******* ** ****** ******:

  • "** ******* ** *** ****** *** ****** ***** ** *** an ******** ******. *** ***** *** ****** ** ******* **** specify ******* *****."
  • "***. ** ** *** ** ***** *** **** *** ******** only."
  • "** *** ************ "******", ***** ** * ***** *** *** list ***** **** *******, ** **** *** ********* **** **** us ** **** ******** ** *******."
  • "***, ** ******* ****** *** *** ******* *** ************ **** our *** ***** *******, ** * **** ** ******* ******* them ** ******. ****** ** *** *** *** **** ** because ****** ***** *** ****, ***, ** ******** ** ****** for * **** ***** *****."

No - ****** ********

******* **** ********* ******** ****** ****** ** ** ***** *********** was *** ******* ****** *********** **** *** *** ******* ********* on *********.

  • "**. ****** **** **** **** *** ***** *** ** *** price **** ** ******/****."
  • "**, ** ** *** **** *** ******** ** **** ****** other *******."
  • "** - ** ******* ********. **** ****** ********* ******** *** be ******* ****** ******* ************ *******."
  • "******* ** ***'* ******* **** ******* **** ********* ** *** prices *** ****** ******* ***** ** **** ** **** **** markup ** *** ********."
  • "** ***'* **** ***** ******* ** **** *******, *** ** do ********* *** ***** *** **** *********** ** *** *******. A ***** ****** ****** ** **** ** ****** *** ** from *** *********** ** **** ****** **."
  • "** * ** *** **** ******** ***** *******. ***? **** a **** ******* *** ****** ** *** **** ** ****** can ****** **** *** *********? ******* ******** **** ******* ** just ** ********** *** ****** ** **** **** ***** ***/** complain **** **** *** *** *** ****** ******* **** **** obscure *** ****."
  • "**. ** *** * *** ** ****** **** **** ********* and ***'* **** ** ** **** **** * ******** ****."

No - ******* ***********

******* ************ **** ******** ** ******* **** *********** ** **** a ******* *** *********** ** ************ ****, ** ** **** a ***** ***** ** **** *** *** * ****** *** related ** ******** **** *****-********.

  • "**, ******* ****** (****, ***** ***) ****** ** * ***** pace **** *** ****** ** ****** ** * ********* *******, too **** *********** **** ** *** ***** ******* *** ** sometimes *** **** ** **** ** *** ******** ** *** quoting *****."
  • "** ** **** *** ******* ** *** ********* ** ****-******* at **** ** *******."
  • "** ** ********* **** ****** *** ********."
  • "** ******* **** ****** ** ******* ** **** ** *** fact **** *** ******** ***** **** "**** ******" ** **** have **** ***********."
  • "**, ****** ****** **********, ** **** ****** *** **** ****** for *** ****** ** *** **** ** *******"
  • "*** *******. * ***'* **** ** **** ****** * **** lesson ** *** ** ****** * ****** *** **** ***** part ******* *** ****** ******** **** ****** **** ***** **** to ****** ** ****...**** ******** **** * **** ** **** to *** ********."

Situation *********

* ***** ** *********** ********* **** **** **** ******* ******* in ******** *********. **** ***** ** *** ******** ********* **. proposals ** *** *********, ** ******* ** ******** ******** ************ to **** ******** ******.

  • "**** ********* ******* ******** *** ** ****** **** ****. **** customers *** ** **** ** ******* ******* ****."
  • "******* ** *** *********. ** **'* * ******* ********, **'** list *** ******** **** *** ***: **** #, **** *******, etc. ** **'* * ****** **** **** ******* ** **** our ***** ******* *** ***** ***** *******, **'** ******* ** much *********** ** ********, ********* ** *** ***** ** ********** showing **** *** ******** ******* ****** **** **** ********* *** sheets."
  • "******* ** *** ******** *** ********. **** ** **** ************ and ***** *** **** ** **** ******* ***** ** ** know **** **** *** **** ******** *****."
  • "********* ** *** ********. ** **** ***'* ******* **** *******, we **** ** **** ******* ************ **** *** ******** *** understand."
  • "******* - ********** ********, ***. ********** ******** - **/**. ** will ***** **** *** ***** ** ** *** ***** * higher *** ****** ** *** ******** ** ********* **** **** a *** ** * ***. ** ***** ** *** *********** to **** ******* *** ********** **** *** **** ** *** camera. ** ** *** ******* ***** *** ******* ***** *** race ** *** ****** ** *** *****, ** ***'* ******* model. ****** ******* ** *** ******* ********* ******* ** ** is ********* **** ** ***."
  • "********* ** ***** **** ** ***** ** ******** ******** ********. For ******** ********* *** ***'* **** **, ** **** ******** the *****."
  • "** **'* * ****** *** ******* ** ** *** *** part *******. **** **** **** *** **. ** **'* * sold *** **** ** ******* **** *******."
  • "****** ** ********. **** ********* **** ** *** ****. ****** don't. ** ***** ** ** *********** ********** ** *********** **** we *** ***** ******* ********."
  • "*** *******, ****** ***** ** * ******** ****** **. ***** reasons ***** ******* *********** **** **** *** ************ ** *** design/problem ******* ******* ** ** *** ******** **** ** * unique *** ** ***** *** ******* ** ****."

Summary ********

**** ** *** *********** ** ******** ****** **. *** **** down ** *** *********** ******** ***** ******. ***** ********* *** business ***** ** *** ***** ***** ******* ******** ***** ***** to ******* **** **************, **** *** ******* **** ** ******** customer **** **** *** * ****** ******* ************, *** ***** lost ** ***** ***** **** *** ***** ** *******. *********** selling ***** ** ***-**** *** **** ****** ** ****** ******** details **** ********* ***** *** ** *** *** **** ** even ****** ***** *********, ******* **** **** ** *** ******** in *** ***** ** ****** ** **** ********* *** **** to **** *** *********** ******.

Comments (9)

*** ******* **** ***** *** ******** "**** * **** ******* his ******" ** * **** ******* ** ** ******** ***. This ***** ** **** ****** ***, ********** ******* ***********. *** the ***** ******** ** ****** ** ** ***** *** **** food ******. *****'* ***** ** ** **** ** ****. *** question **, ** *** **** ** * ***** ***** **** business, ** * **** *******?

* ***** * **** ******** ******* **** *** *** ****'* perspective ** "**** *** **** **** *** **** ********** ** the ****? ***** *** ******** * "****'* *******" ***** ******* knowing ****'* ** **? ** ***'* **** ** **** *** chef's ****** *** *** **'* ****, *** ** **** ** know *** ***** ********** ** *** ******* **'** **********.

** ** *** ****, * **** *** ****** *** ***** that *****'* **** *** ***** ********** ** *** *******/****** *'* purchasing ** **** ****, *** **** ****** ****** *** ** parts, *****, ********/*******, *** ***.

*****. ** **** ** *** **** ** *** ** *** there *** ****** ** ***** ****, ********* ********* **** *** more **** ***** ** ** **.

* ***** * **** ******** ******* **** *** *** ****'* perspective ** "**** *** **** **** *** **** ********** ** the ****? .....** ***'* **** ** **** *** ****'* ****** nor *** **'* ****, *** ** **** ** **** *** major ********** ** *** ******* **'** **********.

...

*****, *** * **** *** ********** *** ******, *** *** not *** ******** ***** *** ********** *** ***********.

****, *** *** **** *********** **** ** *** ******** *****, but *** ******** *** ******* ** ******* ****** ** ******, and *** ****** **** ** **** * ** ******* ** as ** *** ****.

* ***** ****** *** *** * **** ** ** *******. If *'* ****** ********* **** * ***, * ********, * new **********, * ************, ***., * **** ** **** *** details, **** ** *** ****, *****, *********** *******, ***. * want *** **** ***** ***, *** ***'* **** ** **** with * "************" ******. * **** ** ******* ****** ***, yes, "****" *** *** **** ****.

**, **** ** ** ***** *** ************ ******** **** ***** some *********** ***** ***** ******* *******'* **** **** ****'** ******* until **** *** ****** **** ** *********? ** * ****** wants ** *** ** *****, **** *** *** ***** *** model *******, ** ****** *** ** ******** * ***** **** another *******, ****'* ****. *'* *** ****** ** *** * bid ***** ****** ** *** *****.

*'* ****** ******* **** *** **** *** ** ****, *** often ** ** ****** * ***. * **** **** ***** to "***" ** * ***** ****** ******* ******* **** ***** I *** ******* ***** * *********** ******** ***** ** **** the ***** ****. ***** **** **** ***, * ***** *** the ****** ** *** **. *** **** ***** **** **** me *** * ***** ****. **** **** **** ****, * could ****** * ******** ****** **** ******'* **** *** ****** any ****** ** *** *** ** ******'* **** ** ***** any ******. *** **** ** *** ********** *** ** **** the ****** ****** ** ***. * ***** ** ******* *** client **** * ******'* ******* * ***** ** ** ********* list. ***** **** * ***** *** ***** *** ******* ****** and * *** ***** *****, * ********* *** ***** ******. However, ***** *** ***** ********** **** ****, ** **** ****** to ***** **** **** ** ******** ****** ** *** * smaller ******. ***** *** * ********** ** **** ** ***, but *** ** *******, ***** ******** **** ********* **** *** the ****** ****** ****.

* *** ******* ******* * ******. *** ****** ** ********* paid *** ** *** ****** ** * ********** **** *****'* sell ********. **** ****** ** **** *** **. **** ******* don't ******* **** *** **** ****** *** *** * *** when **** *** ****** ******* *** *-* ********* ********* **** often ***'* ** ******** **** **** ***** **** ** ******* numbers *** ******. ** ** *** ***, *** ****** **** up ******* **** ****** **** ******* *** *** ** * consultant. ***** ** *** ***** ******/***** *** *** **** *** the *****-** ****** **** **** *** ** **** *** *** the ***. *** ****** **** **** ********* **** ***** ********* what ****** ** *** **** ***** ********* ** ********* ** some ****. *******, **** ****** ***** ***** ** ****** ***** on ***** *****. **** ** *** ***** ** ** **** work ** ****** ***** ********* ****** *** ****** * **** install **** * ****** *** ** * ********** ***.

* *** ** ******* *** ****** ** **** ** ******** into **** **** *** ******* **** * ****** ** **** as **** **** *** *** ** *******. ** ******* ** all **** ** *** ******* ** ****** ***'* ***** ** have **** ** ******* ** *****, ********** **** **** ********. Providing ****** ********* *** ******** ******* *** ****** **** * long ***.

****** *** ****** ***** ** ****** ****** **** ****** *** the ******** ** * ********** ****** *** *** *** ****** has **** ********.** **** ******** *** **** ************ ********** ****** get ***. ** ******** * **** ** ** **** *******, lens ******,* ** ***.***. *** *** *** ******* *** ****** AND ********* ******.

*******, *** **** * **** ***** *** ****** ******* *** features *** ** ***** *** **** ** **** *** *****. In ** ****, ******, * ** ******* *** *********** ** the **** ******** ****** ******. *** *******, **** ******* ****** have ****** ***** ***** **** ******, *** **** *** ****** than ****** ** ******** ************. **** **** ****** *** ***** capabilities **** ******, *** ** **.

***, ** *** **** ** **** * ****** *** ***, I'll **** ** **** ******* ** ** ******* *** ** true ***.

* ** **** *** *** ****** ** ******* **** *** proposed ** ** *** **** *** **** ******** ** *** same *******. * ******'* ** **** ******* *** ***** *******. Granted, *** ********* ***** ** **** ***** ** ******, *** we ****** **** *** ******.

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