Top Problems Searching Surveillance Video (Statistics)

Author: IPVM Team, Published on Oct 13, 2017

When crimes, accidents or incidents happen, the video surveillance system is a key component in finding out and proving what actually happened.

Searching that video and finding the relevant footage is key.

But what problems are most common and significant when searching surveillance video? 130+ integrators told IPVM and, in this report, we analyze the top 6 problems they most frequently cited.

Video Search Problems

Integrators reported the following problems, from most to least common:

  • Inexperienced Users
  • Poor Interfaces
  • Time Consuming Process
  • Embedded Devices Poor Performance
  • Lack Of Incident Details
  • Missing Video

Details and analysis of these problematic aspects of video search are outlined below.

**** ******, ********* ** ********* ******, *** ***** ************ ****** is * *** ********* ** ******* *** *** ******* **** actually ********.

********* **** ***** *** ******* *** ******** ******* ** ***.

*** **** ******** *** **** ****** *** *********** **** ********* surveillance *****? ***+ *********** **** **** ***, ** **** ******, we ******* *** *** * ******** **** **** ********** *****.

Video ****** ********

*********** ******** *** ********* ********, **** **** ** ***** ******:

  • ************* *****
  • **** **********
  • **** ********* *******
  • ******** ******* **** ***********
  • **** ** ******** *******
  • ******* *****

******* *** ******** ** ***** *********** ******* ** ***** ****** are ******** *****.

[***************]

Lack ******** ** **********

*** *** ******* ******** *** **** ** **** ********/********** **** the ******. **** ***** **** *** ********** **** ***** ******** being **** ************, ******* ********* ** ****** *** ** **** effectively ******** * ***** ******* ** *****.

  • "**** ** ********* **** ** **********."
  • "**** ***'* **** *** ** *** ***** *******."
  • "********* *****. **** **** ***** ***** ** *** ****, ***** step ** **** **********, ***, **** ****** ** ******* **** a **** ******** **** *** **** ** ********* *****."
  • "**** *** ***** ***** ******* ** * *** ******* ** the ******** ** ******* ****. **** ** *** * ******** operation. ********* ***** ** ****** **** *** ** ** **."
  • "******** ***’* **** *** ******* *** *******. ** ******** ** important."
  • "**** ** *** **** *** ** ** ** :)"
  • "********* ***'* **** *** ** *** ******. **** ***'* **** to *** ** ******** ** **** *** *** ** ************ users."
  • "** ****** ****** ** ****, **** ** ****** **** *** to *** *** ********. **** ***'* **** *** ************ ** the ****** ********."
  • "********* *****. **** **** ***** ***** ** *** ****, ***** step ** **** **********, ***, **** ****** ** ******* **** a **** ******** **** *** **** ** ********* *****."
  • "**** ***'* *** ** ***** ****** ** ** ********** ** using **. **** *** ** ****** ******** ** ** *** we ****** *** *** ******* ** **** ** ********** *** them ** ***** ***** **** ******** ** ****** *** ***** they ****."

"******" **** ** ******** *****, ******** **** ***** **** **** trained *** **********, *** **** ***** *** ****** *** ** use *** ****** **** ******.

  • "**** ****** *** **** ** *** ******** ** ** *** the *********. ** ***** ******** ******, ******** ******, *** *****'* always **** *** ****** *** ***** *** ***** *****... - They ****** ** ***'* **** *** ** ****** *** ***** super ***** ***** **** ********* ****'* ******."
  • "********** *********, *** ** ******, *** ** ****/**** * ****."
  • "************ ** ********* ** ***"
  • "****, ***** * **** ***** '******' *** ** ******* ****** properly *** ***********."
  • "********** *********, *** ** ******, *** ** ****/**** * ****."
  • "****** *** ** ** ** ** **** **** ********** ****** files"
  • "***** ******* *** ** ** ************ **** ****** ***."

*********, "***********" *** *** ****** ****** *** * ****** ***********.

  • "*********** *** ** ******* *** ***/*** ******. ** ******** ** onsite ** **** **** **** *******."
  • "**** ***'* ******** *** ** ** ** *** *********."
  • ”***'* ******** *** ** ** ****** ******* **** ****'* **** the ** *** ****** ** ** ** * ******* ** times * ****."
  • "**** ***'* ******** *** ** ** **."
  • "*********** *** **'* ****."

Poor ******* **********

***-********* ********** **** "**********" ******** ** ************ ******* **** ****** nearly ** **** ** **** ** ********. ** **** ****, poor ********** ***** ** **** ** *** #* ********, ** better ********** ***** ****** *** **** *** ********, *** **** it ****** *** ********* ** **** *** ***** **** *** looking ***.

  • "*** ********* *** ** **********, ********* ** ***** *** *** choose."
  • "**** ********* *** ** ********* ** ******."
  • "*** *********. **** ******* **** *** **** ** *** **** use ** ********."
  • "**** *** *********** *** **** **********"
  • "***** ********** (****)."
  • "************ *********, *** *** **** ** *******, **** ****** ** use ***** ****** *** **** ****** ** **** *** ****"
  • "********* ** *** ***, ********* *** ***** *** ** ********** and **** ***** **** *********."
  • "**** ** ***. *********** *** ** *** *** ******"
  • "********* ** ***... **** ******* *** **** **** * ** 4 ************** *** ****. ** *** ****** ** *** **** to ***, **** **** ******** ** *** *** ******, ***** eventually ***** ** **** ******** *** ****** **********."
  • "************* *** **** ****** ****** *** * ********** *****. *** example, ****** **. ********* ******."
  • "***'* *** *** **** ** *** ** **** ****** *** training ** *** ** *** *** *** ** *** *** results **** **** ******."
  • "*** ************* ******** ******** ******* ** ******** ********. *** ***** motion ********** ** ****** **** ****** *****."
  • "**** ** ***, ******* ******* **** **** *** ******* ***."
  • "**** ** *** *** ********* ***** *** *** **** ****** problems ********* **** **** ********* *****."
  • "******** *** *** ***."
  • "********** ****** ********* ** **** *** *********"

Searching ** *** **** *********

********* ******* ** **** *** ** ***** ********* *** *****, this *** ** ********** ** **** **********, **** ************ ******* the ****** *** *** ******, **** *** ***** ****** ** video ** ******** *** ** ****** ** **** *** ***** of ********.

  • "** ***** ***** ** ** ******* *** ******** *** **** slow ********* *** ***********"
  • "********* *** **** **** ******** *** ***** ******** ******* *******."
  • "**** ******. (******* ******)"
  • "**** *******. **** *** **** ******."
  • "**** *** **** ****"
  • "** ******, ********* ***** ****** *********, **** ****** ****** ** time ********* **** **** ******** **** ***** ******."
  • "**** **** **** ** ***** ** ********* ******."
  • "*** ********* ***** **** **** **** **** ****** ****."
  • "*** ****** ** **** ** ***** ** ******. **** ** why ********** **** ****** ** ********."
  • "********* ******* ******* ********."
  • "************* ****** ****/******* ** ******** *****. *** **** *********"

Low-End ******* ****** ********

*****-*** *******, ********* ******** ***/*** ******** *****, **** ***** ******** times ** * ****** ** ******** **** ********* *** *****. Comments ********* ***** ***** **** ** **** **** ********** *** lack ******** ******** ** **** ********* **** *********.

  • "*** *** *** *************, ********* ******* ******** **** **** ****** features ******* ** *** ****** **** ***."
  • "**** ********* (***-** *********, **** *********, ***** ***). *** ***** hard ** *** *** *********."
  • "*** ******* **** ** **** ********* ********* (***/***) *** *** difficult ** ******** *** ***** **** ****** **** * ******* system."
  • "***-********* ****** *********. **** ** **** ****** **** ******* ******. What ** ****** ** ** ** *** ********, ** *** normal ** ***** *** *** ***** ******* ** ** ********** basis. **** ** *** ****** ******* ********* ******** ** *** Chinese ******."
  • "******** ********* **** ****'* ***** ******. ***, **** **** * timeline, *** ** *****'* ******* ***** *** **** ***** ********** fluid *****. ****, *** ***** ***** *** *** ***** ** starting *** ****** *** **** *****."
  • "** ******* *** ******* *** ********* *** ** ******. ***** clients *** ** ** ************ **** ****** ***."
  • "** ** *** * *** ***** ****** **** ** ** just ****** **********, **** ** *** *** **** ****** ******"

Lack ** **** *********** *** ******

******* ******** ********* ********* *** ****** **** ******* ** **** an ******** ********, ****** *** **** ** ******* ***** **** challenging *** **** *********.

  • "********* *********** ***** *** ****** ******** *** ********."
  • "**** ******** ****** ** *** **** ** ***** **** ** which *** ***** ******** ** ** ** * **** ********* process *** *** *** **** ** **** *** *****."
  • "** **** *** *** **** **** ** ***** ******** **** as ******** ***** ***** *** ********* ** ***** ** ***** to ******."
  • "******* *** ** ******** **** ****'* **** *** **** ** date ** ********."
  • "*********** ***** *****"
  • "** **** ***'* **** ** ***** **** *** *** **** before **** ******** **** ** ******** ** **** **** *********."
  • "** ***** * **** **** ** **** * *** ** video ** **** ***'* **** ***** *** ******** ** **** the ******** ***."
  • "*** ******* *** ***** **** ** *** ***** ** *** primary *****."

Missing ***** ********

********* ***** ****** **** *** ***** *** *** **** ****** desired. **** *** ***** ****** ** **** ** *********** ** the ******, ******* ** ********* ********. ** ***** *****, ****** related ** ****** ********* *** ******* ** ******** *** *** cause *** ******* *****.

  • "***** ********* ******* ******* ************ (**** ** ****). *** **** big ******* ** ***** ********* ***** ** ** ********* (** something) **** ***** *** ************* **** ******* ****'* *********."
  • "***********. ********'* ****** **** *** *** ** * ********/****** *** needs ** ** ******* ** *** **** ***** ** * weekly *****. * **** *****, ** *** * **** ****** there ** ** ***** ******* ***** ** ******** **** ** find ******* ************ *** ******, ** ***** * **** ***** outage, *** *** *** *** ****** ********."
  • "*** ****** (******, **** ***** ** ******* *********) *** *** working *** ** *** **** ***** **."
  • "********* ***** **** **** * ****** ***'* ******* **** **** go ** ****** ***** ***** **'* *** **** **** **** use ***** ******."
  • "*** **** ********* ***** ** **** **** **** *** ****** at ***** ****** ** **** **** *** *** ** *********** done. ** **** ***** ****** *** *** ** *******."
  • "** *** ****** ** ********* ** ****** ************ **** **** be ******* ****** *** ****** ** ** *** ***."
  • "************ ******* ** ****** *** ** ****** ********* *** ******** the ********."
  • "***** **** *** ** ******* ** ****** ******."

Comments (3)

***** ***** ********** *** *** ****, * ***** *** **** of *** ******* ******* *** ********* ***** ***** ***** ** when ** *** ** **** **’* *** *** *** ** properly ****** *** ** *****, **** **** *** *****. *** CD ***** ** ** *** *** ***** *** ** ** it ****’* **********. **, *** ****.

*** *** ***’*.....*’** **** *** ***** ********* *** ***.

**** ****** ***** ** ** ****** *** **, ******** *** need ******* **** * ** ****** ***** * ********* *** product *** ******* ** ******** * **** ***** ** ******.

****, **** **** *** *** ****** **** *** **** ***** App *** **** ***** ** ** *** ****, ** **!!!

*'** **** *** ***** ********* *** ***.

*** ***** ********* (******)

**** ** * ***** *******, *** ** *** ** *** very ********* ****** ***** ** *** ******** ** *******.

*** ** *** *** **** * *** ** ******** ********** effectiveness ** ************.

*'* **** ** **** ********** ** *** ***** ******** *** many ****** ********, *** **** ****** *** ** ******** (** resolution), ** ****, ** *****.

****** **** ** (****) **** ** **** *** ********* *** us ** *******.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Directory of Video Surveillance Startups on Jul 18, 2018
This directory provides a list of video surveillance startups to help you see and research what companies are new or not yet broadly known entity...
Axis ~$100 Camera Tested on Jul 17, 2018
Axis has released their lowest cost camera ever, the Companion Eye Mini L, setting their sights on a market dominated by Hikvision and Dahua. Can...
4 Most Difficult Camera Installs (Statistics) on Jul 12, 2018
Heavy housings, cumbersome brackets, heavy ladders required, and tricky field of view requirements will cause difficulties no matter the camera...
Axis Perimeter Defender Video Analytics Tested on Jul 12, 2018
Axis 'high security' video analytics offering is Perimeter Defender, OEMed / developed with Digital Barriers. But how good is Perimeter Defender?...
Drops Dahua, Fenner Becomes ISS CMO on Jul 09, 2018
Hired to improve Dahua's miserable marketing just last year, Janet Fenner has quit Dahua, joining VMS manufacturer ISS as Chief Marketing...
UK VSaaS Startup Ocucon on Jul 03, 2018
Decreasing exposure to fraudulent slip-and-fall insurance claims and lawsuits is one of the oldest selling points of video surveillance for retail....
Digital Watchdog Low Cost 4MP Camera Tested on Jul 02, 2018
Based on member 4MP testing requests, we bought and tested Digital Watchdog's low-cost 4MP DWC-MTT4Wi to see how it performs in real world scenes,...
Panoramic Fisheye Camera Shootout - Avigilon, Axis, Dahua, Hanwha, Hikvision, Oncam And Vivotek on Jun 27, 2018
IPVM tested Avigilon, Axis, Dahua, Hanwha, Hikvision, Oncam And Vivotek 12MP panoramic fisheye cameras head to head, as shown in the test setup...
Snap Surveillance Profile on Jun 26, 2018
There are not a lot of video surveillance companies that survive 9 years with only one feature that makes their product stand out. In the case of...
OpenEye Apex VMS Tested on Jun 26, 2018
OpenEye is a US company, founded nearly 20 years ago. In the past few years, OpenEye has been one of a few VMS providers that have pivoted to being...

Most Recent Industry Reports

Directory of Video Surveillance Startups on Jul 18, 2018
This directory provides a list of video surveillance startups to help you see and research what companies are new or not yet broadly known entity...
Ladder Lockdown and Ladder Levelizer Tested on Jul 18, 2018
Ladders are a daily necessity for surveillance and security installers, but working on an unstable surface can be extremely dangerous. In addition...
FST Fails on Jul 17, 2018
FST was one of the hottest startups of the decade, selected as the best new product at ISC West 2011 and backed with tens of millions in...
Axis ~$100 Camera Tested on Jul 17, 2018
Axis has released their lowest cost camera ever, the Companion Eye Mini L, setting their sights on a market dominated by Hikvision and Dahua. Can...
Amazon Ring Alarm System Tested on Jul 16, 2018
Amazon Ring is going to hurt traditional dealers, and especially ADT, new IPVM test results of Ring's Alarm system underscore. IPVM found that...
Hikvision Wins Chinese Government Forced Facial Recognition Project Across 967 Mosques on Jul 16, 2018
Hikvision has won a Chinese government tender which requires that facial recognition cameras be set up at the entrance of every single mosque...
Installing Dome Cameras Indoors Guide on Jul 16, 2018
IPVM is producing the definitive series on installing surveillance cameras. This entry covers one of the most common scenarios - installing dome...
Security Sales Course Summer 2018 on Jul 13, 2018
Based on member's interest, IPVM is offering a security sales course this summer. Register Now - IPVM Security Sales Course Summer 2018 This...
US Tariffs Hit China Video Surveillance on Jul 13, 2018
Chinese video surveillance products avoided tariffs for the first two rounds. Now, in the third round, many video surveillance products will be...
Last Chance - July 2018 IP Networking Course on Jul 12, 2018
Registration ends today, Thursday. Register now. This is the only networking course designed specifically for video surveillance...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact