Top Problems Searching Surveillance Video (Statistics)

By: IPVM Team, Published on Oct 13, 2017

When crimes, accidents or incidents happen, the video surveillance system is a key component in finding out and proving what actually happened.

Searching that video and finding the relevant footage is key.

But what problems are most common and significant when searching surveillance video? 130+ integrators told IPVM and, in this report, we analyze the top 6 problems they most frequently cited.

Video Search Problems

Integrators reported the following problems, from most to least common:

  • Inexperienced Users
  • Poor Interfaces
  • Time Consuming Process
  • Embedded Devices Poor Performance
  • Lack Of Incident Details
  • Missing Video

Details and analysis of these problematic aspects of video search are outlined below.

**** ******, ********* ** incidents ******, *** ***** surveillance ****** ** * key ********* ** ******* out *** ******* **** actually ********.

********* **** ***** *** finding *** ******** ******* is ***.

*** **** ******** *** most ****** *** *********** when ********* ************ *****? 130+ *********** **** **** and, ** **** ******, we ******* *** *** 6 ******** **** **** frequently *****.

Video ****** ********

*********** ******** *** ********* problems, **** **** ** least ******:

  • ************* *****
  • **** **********
  • **** ********* *******
  • ******** ******* **** ***********
  • **** ** ******** *******
  • ******* *****

******* *** ******** ** these *********** ******* ** video ****** *** ******** below.

[***************]

Lack ******** ** **********

*** *** ******* ******** was **** ** **** training/experience **** *** ******. Many ***** **** *** associated **** ***** ******** being **** ************, ******* operators ** ****** *** to **** *********** ******** a ***** ******* ** video.

  • "**** ** ********* **** of **********."
  • "**** ***'* **** *** to *** ***** *******."
  • "********* *****. **** **** video ***** ** *** tube, ***** **** ** step **********, ***, **** places ** ******* **** a **** ******** **** and **** ** ********* staff."
  • "**** *** ***** ***** footage ** * *** seconds ** *** ******** of ******* ****. **** is *** * ******** operation. ********* ***** ** longer **** *** ** do **."
  • "******** ***’* **** *** control *** *******. ** training ** *********."
  • "**** ** *** **** how ** ** ** :)"
  • "********* ***'* **** *** to *** ******. **** don't **** ** *** is ******** ** **** are *** ** ************ users."
  • "** ****** ****** ** site, **** ** ****** know *** ** *** the ********. **** ***'* know *** ************ ** the ****** ********."
  • "********* *****. **** **** video ***** ** *** tube, ***** **** ** step **********, ***, **** places ** ******* **** a **** ******** **** and **** ** ********* staff."
  • "**** ***'* *** ** often ****** ** ** proficient ** ***** **. They *** ** ****** requests ** ** *** we ****** *** *** service ** **** ** economical *** **** ** using ***** **** ******** to ****** *** ***** they ****."

"******" **** ** ******** times, ******** **** ***** were **** ******* *** proficient, *** **** ***** not ****** *** ** use *** ****** **** needed.

  • "**** ****** *** **** on *** ******** ** do *** *** *********. We ***** ******** ******, multiple ******, *** *****'* always **** *** ****** who ***** *** ***** straw... - **** ****** or ***'* **** *** to ****** *** ***** super ***** ***** **** obviously ****'* ******."
  • "********** *********, *** ** search, *** ** ****/**** a ****."
  • "************ ** ********* ** use"
  • "****, ***** * **** users '******' *** ** operate ****** ******** *** effectively."
  • "********** *********, *** ** search, *** ** ****/**** a ****."
  • "****** *** ** ** it ** **** **** difficulty ****** *****"
  • "***** ******* *** ** so ************ **** ****** how."

*********, "***********" *** *** system ****** *** * common ***********.

  • "*********** *** ** ******* the ***/*** ******. ** commonly ** ****** ** help **** **** *******."
  • "**** ***'* ******** *** to ** ** *** exporting."
  • ”***'* ******** *** ** to ****** ******* **** aren't **** *** ** the ****** ** ** it * ******* ** times * ****."
  • "**** ***'* ******** *** to ** **."
  • "*********** *** **'* ****."

Poor ******* **********

***-********* ********** **** "**********" controls ** ************ ******* were ****** ****** ** much ** **** ** training. ** **** ****, poor ********** ***** ** seen ** *** #* problems, ** ****** ********** could ****** *** **** for ********, *** **** it ****** *** ********* to **** *** ***** they *** ******* ***.

  • "*** ********* *** ** cumbersome, ********* ** ***** VMS *** ******."
  • "**** ********* *** ** difficult ** ******."
  • "*** *********. **** ******* have *** **** ** and **** *** ** properly."
  • "**** *** *********** *** user **********"
  • "***** ********** (****)."
  • "************ *********, *** *** same ** *******, **** forget ** *** ***** search *** **** ****** by **** *** ****"
  • "********* ** *** ***, searching *** ***** *** be ********** *** **** worse **** *********."
  • "**** ** ***. *********** how ** *** *** system"
  • "********* ** ***... **** clients *** **** **** 3 ** * ************** per ****. ** *** system ** *** **** to ***, **** **** struggle ** *** *** system, ***** ********** ***** to **** ******** *** system **********."
  • "************* *** **** ****** option *** * ********** event. *** *******, ****** vs. ********* ******."
  • "***'* *** *** **** to *** ** **** forget *** ******** ** how ** *** *** GUI ** *** *** results **** **** ******."
  • "*** ************* ******** ******** because ** ******** ********. Not ***** ****** ********** to ****** **** ****** times."
  • "**** ** ***, ******* exactly **** **** *** looking ***."
  • "**** ** *** *** exporting ***** *** *** most ****** ******** ********* have **** ********* *****."
  • "******** *** *** ***."
  • "********** ****** ********* ** some *** *********"

Searching ** *** **** *********

********* ******* ** **** can ** ***** ********* for *****, **** *** be ********** ** **** interfaces, **** ************ ******* the ****** *** *** server, **** *** ***** amount ** ***** ** operator *** ** ****** to **** *** ***** of ********.

  • "** ***** ***** ** go ******* *** ******** and **** **** ********* its ***********"
  • "********* *** **** **** response *** ***** ******** through *******."
  • "**** ******. (******* ******)"
  • "**** *******. **** *** that ******."
  • "**** *** **** ****"
  • "** ******, ********* ***** limits *********, **** ****** search ** **** ********* even **** ******** **** smart ******."
  • "**** **** **** ** spend ** ********* ******."
  • "*** ********* ***** **** time **** **** ****** want."
  • "*** ****** ** **** it ***** ** ******. That ** *** ********** have ****** ** ********."
  • "********* ******* ******* ********."
  • "************* ****** ****/******* ** recorded *****. *** **** consuming"

Low-End ******* ****** ********

*****-*** *******, ********* ******** NVR/DVR ******** *****, **** cited ******** ***** ** a ****** ** ******** when ********* *** *****. Comments ********* ***** ***** tend ** **** **** interfaces *** **** ******** required ** **** ********* more *********.

  • "*** *** *** *************, customers ******* ******** **** poor ****** ******** ******* by *** ****** **** use."
  • "**** ********* (***-** *********, like *********, ***** ***). are ***** **** ** use *** *********."
  • "*** ******* **** ** that ********* ********* (***/***) are *** ********* ** navigate *** ***** **** rather **** * ******* system."
  • "***-********* ****** *********. **** is **** ****** **** Chinese ******. **** ** normal ** ** ** the ********, ** *** normal ** ***** *** use ***** ******* ** an ********** *****. **** is *** ****** ******* usability ******** ** *** Chinese ******."
  • "******** ********* **** ****'* fluid ******. ***, **** have * ********, *** it *****'* ******* ***** and **** ***** ********** fluid *****. ****, *** wrong ***** *** *** could ** ******** *** search *** **** *****."
  • "** ******* *** ******* the ********* *** ** clumsy. ***** ******* *** it ** ************ **** forget ***."
  • "** ** *** * NVR ***** ****** **** it ** **** ****** navigation, **** ** *** VMS **** ****** ******"

Lack ** **** *********** *** ******

******* ******** ********* ********* not ****** **** ******* on **** ** ******** occurred, ****** *** **** of ******* ***** **** challenging *** **** *********.

  • "********* *********** ***** *** events ******** *** ********."
  • "**** ******** ****** ** not **** ** ***** time ** ***** *** event ******** ** ** is * **** ********* process *** *** *** user ** **** *** event."
  • "** **** *** *** sure **** ** ***** happened **** ** ******** theft ***** *** ********* of ***** ** ***** to ******."
  • "******* *** ** ******** that ****'* **** *** time ** **** ** happened."
  • "*********** ***** *****"
  • "** **** ***'* **** an ***** **** *** its **** ****** **** actually **** ** ******** it **** **** *********."
  • "** ***** * **** time ** **** * lot ** ***** ** they ***'* **** ***** the ******** ** **** the ******** ***."
  • "*** ******* *** ***** time ** *** ***** is *** ******* *****."

Missing ***** ********

********* ***** ****** **** not ***** *** *** time ****** *******. **** was ***** ****** ** lack ** *********** ** the ******, ******* ** recording ********. ** ***** cases, ****** ******* ** motion ********* *** ******* as ******** *** *** cause *** ******* *****.

  • "***** ********* ******* ******* notification (**** ** ****). The **** *** ******* in ***** ********* ***** to ** ********* (** something) **** ***** *** notifications **** ******* ****'* recording."
  • "***********. ********'* ****** **** the *** ** * computer/server *** ***** ** be ******* ** *** very ***** ** * weekly *****. * **** later, ** *** * call ****** ***** ** no ***** ******* ***** an ******** **** ** find ******* ************ *** camera, ** ***** * long ***** ******, *** VMS *** *** ****** properly."
  • "*** ****** (******, **** drive ** ******* *********) was *** ******* *** no *** **** ***** it."
  • "********* ***** **** **** a ****** ***'* ******* when **** ** ** search ***** ***** **'* the **** **** **** use ***** ******."
  • "*** **** ********* ***** is **** **** **** not ****** ** ***** system ** **** **** and *** ** *********** done. ** **** ***** system *** *** ** working."
  • "** *** ****** ** recording ** ****** ************ they **** ** ******* events *** ****** ** by *** ***."
  • "************ ******* ** ****** set ** ****** ********* not ******** *** ********."
  • "***** **** *** ** latency ** ****** ******."

Comments (3)

Undisclosed Manufacturer #1

10/14/17 01:31am

***** ***** ********** *** *** ****, * ***** *** **** of *** ******* ******* *** ********* ***** ***** ***** ** when ** *** ** **** **’* *** *** *** ** properly ****** *** ** *****, **** **** *** *****. *** CD ***** ** ** *** *** ***** *** ** ** it ****’* **********. **, *** ****.

*** *** ***’*.....*’** **** *** ***** ********* *** ***.

**** ****** ***** ** ** ****** *** **, ******** *** need ******* **** * ** ****** ***** * ********* *** product *** ******* ** ******** * **** ***** ** ******.

****, **** **** *** *** ****** **** *** **** ***** App *** **** ***** ** ** *** ****, ** **!!!

Undisclosed #2

10/14/17 02:03am

*'** **** *** ***** ********* *** ***.

*** ***** ********* (******)

John Collings

MEMOREYES | 10/17/17 12:31pm

**** ** * ***** *******, *** ** *** ** *** very ********* ****** ***** ** *** ******** ** *******.

*** ** *** *** **** * *** ** ******** ********** effectiveness ** ************.

*'* **** ** **** ********** ** *** ***** ******** *** many ****** ********, *** **** ****** *** ** ******** (** resolution), ** ****, ** *****.

****** **** ** (****) **** ** **** *** ********* *** us ** *******.

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