Cellphone Usage Issues For Integrators (Statistics)

Author: IPVM Team, Published on Aug 11, 2017

Cellphones clearly offer significant advantages in communication and problem solving.

But they can also be a major pain point if employees abuse them for texting friends, checking Twitter, posting photos on snapchat or instagram, etc.

How is this impacting integrators? And what are integrators doing about it? 150 integrators told IPVM.

Overall, about half of integrators say cellphone (mis)usage is a problem:

Respondents who felt that cellphone usage was a very significant problem were highly vocal about it, with comments like:

********** ******* ***** *********** advantages ** ************* *** problem *******.

*** **** *** **** be * ***** **** point ** ********* ***** them *** ******* *******, checking *******, ******* ****** on ******** ** *********, etc.

*** ** **** ********* integrators? *** **** *** integrators ***** ***** **? 150 *********** **** ****.

*******, ***** **** ** integrators *** ********* (***)***** is * *******:

*********** *** **** **** cellphone ***** *** * very *********** ******* **** highly ***** ***** **, with ******** ****:

[***************]

  • "** ****'* ***** ** DMP ****** **** ** lost ***** **, ** was ***é*** ** *** the ***** **** ****** down ** ****** ****. It ** * *** problem."
  • "***. **** ** * problem ** ** **** and ***** ** ** fix."
  • "***** ** ****** ****** work ** **** *********** problem. ** *********** *** not ************ ** **** if **** ***** *** phone ** ******* ***** couple *******. ** ***'* have *** ****** *** we **** ***** ** restrict *** ** ***** during ****."

*******, ****** **** ** respondents **** ** **** it *** *** * significant ******* ** ***, with ******** ****:

  • "*** ******* ** **** with ***** ****** ******* upset ***** ******* ****** using ***** ******. **'* a ************* *********, **** to ******** ***** "***** damn ***********"."
  • "*** * *** ******* with ******* *****. ****** who *** ********** ********** by ***** ****** *** typically ****** *** *** other ************** ** ************ behavior."
  • "**. *** ** *****. Many ***** ** ****** us ** ****** ******** tasks **** ******* *** with ******* ** *** phone *** ******* * tech *** **** *******."
  • "*** * *** *****. Asking ********* ** *** common *****."

Technicians *** **** **-**** **** ****** *****

*** *** ***** *** that ***********, *** *** frequently ** *** ****, present **** ********** **** those ** *** ******:

  • "*** ***** *** ******* working ***** ** ** way ** ****** ******* this *** ** **** never ******** * ******** complaint ***** **."
  • "* ***** ******** *** a *** ***** ** pulling ***** ***** ***** out **** *****'* * few ******* ** **** time, *** *********** **** irks ** ******* * think **** ** ****'** not ***** ****** ** the ******, **** ****** be ****** ********* ** what's ***** ** - they *** **** * good **** ** ***** something ** ****'** *******."
  • "**** ****** ** **********. Some *** ** ***** a *** *** ****** not ** **** *** typically **** ***** ****** break **** ** ***** time. * **** **** when * **** ** be * ****, ****** texting *** **** ** is *****, * ***** talk ** *** ***** with * ******* *** get **** ** **** work **** ** ****** else. ********* ** *** phone *** **** ***** though ******* ***** *********** or ********* **** ******. Problem ** *** ******** can ** ****. * lot ** ******* ****** keeps *** **** ******* unlike ******* ** * phone. *** ** **** to ** ******* **** using *** ***** ********* on **** ****** *********** and **** **** *** simple ********** *** ****'* getting *** **** **** in *** ********'* ****.
  • "** **** * ****** against ** *** *** monitoring *****, *** *** to *** ********** *** our **** *** ******* staff."
  • "*** * *******. *** of ** **** **** recently **** ** **** when ** ******* *** of * ******* *** looked **** ** *** newbie ** *** ***** manhole ******* **** - "you ***'* **** *** pull *****, *** **** the **** ** ** can *** ** ***'* the ****". *** **** an *********** **** **** a *** ****** ***** have **** ** ** hour **** *** ***. You *** **** * ton ** **** **** on **** **** * co-worker *** ** ******** to ** ******* *** is *** *******. **** isn't **** ******* ********** texting ***. *** **** just ** **** **** other **** ****** **** needing ** ** ***** with. *** ******* *****'* have * ****** ****** but ***** *** ***** when ** **** *** no ****** ***** * certain **** ** *** project ** ****."
  • "** *** *** **** technicians *** ***** * bit *** **** **** on ***** ****** *******. This ** ******* ******** by ***** *********** ******* them *** ** **."
  • "** ****'* ********* ****** as ** ***** ***** than *** ********** ********** playing ****** ** ***** phone ** * *******."
  • "** *** ***** *** a *** ******* ** all. ************ ** ********** tech ***** **** * problem **** ** ******* them. *** **** *********** can *** ********** **** work ***** *** ** really *** ** ***** that *** *** **** focus ** *** *** site **** *** **."
  • "** ****** ***** ***** can ***** * ***** day ** ***** ******** phones."
  • "***** ** ****** ****** work ** **** *********** problem. ** *********** *** not ************ ** **** if **** ***** *** phone ** ******* ***** couple *******."

Monitoring **** ***** *****

* ****** ** *********** monitor **** ***** ***** and **** ***** ** misuse:

  • "*** **** ****** *** company-provided, ** ******** ** tracked ** ******** *-******* or ***** ****** ** issue."
  • "******* ****** *** ** tracked *** *********, ** any **** *********** ** employees *** ** ******* and ********."
  • "******* *** ****** ******* phones *** ************ ********* for *****."
  • "*** ***** **** ** an **** ****** ***** such ****** ***** ** obvious. ** ***** ******* it. *******, ******** *** most ****** ***** **********/*********."
  • "******* *** ****** ******* phones *** ************ ********* for *****."
  • "*** * ******* *** need ** ****** *******."
  • "*** ******* ****** *********** is ******, ********."
  • "**** ******** ******** **** and ****** ******** *** everything **** ** *********."
  • "*******, ******** *** **** social ***** **********/*********."
  • "** *** ******** ******* controls **** ***** ******* we ******* ** ******* tools, ** ** * lot ** *****, ** provide ****** *** **** are ******** ** ***** their ******** ******* ** home ** ** *** vehicle *** **** *** during ***-**** *****/*****, ***."
  • "*** * **** ******* as ** ******* *** cell ****** *** ******* it's ***. *** ** personal **** ****** *** this ******* **** ****** sometimes *** *** * big *******."

Driving ******** **** ******

*********** **** ******* ***** about ********* ******** *** the *** **** ***** integrators ******** ********** ******** was ******** *********** *** of ****** ***** *******:

  • "***** *********** ********** **** affecting ******. ****** ****** is *** ** ***** but **'* **** ** a ****** ***** ******, imagine ******* ** * potentially ********* ******** *** texting *******, ****'* * disaster ******* ** ******. So * ****** **** them ** *** ** that **'* **** *** body ****'* ***** **** the ****, ** ***** take **** *** ****, company ***'* *** ** that's * ******** ******* as **** ** *** a **** ******* ******."
  • "** ** *** ***** texting ***** ******* * company *******, *** ********* its ** **** *** policy."
  • "*** ** *******, *** driving ******* ******** ** do."
  • "***** *** ***** ** texting ** *** ******* while ******* * ******* vehicle."
  • "***** ****** *******."
  • "** **** ****** **** tells *** ** *** drive ***** *******."
  • "** **** * ****** policy ******* ***** ****** while *******."
  • "** ******* ****** ***** than ***** *******."
  • "**** *** ***** *******."
  • "** **** ****** ****** NO ******* ** ***** smart ***** ***** *******."
  • "*** ** ***** *** no ****** *********** ** except ***** ******* ** operating *********."
  • "** ** *** ***** texting ***** ******* * company *******, *** ********* its ** **** *** policy."
  • "****, ********** ** *** sales ****. ** **** a ******* ****** ******* using ***** ***** ***** driving."
  • "***** ** * ****** that ********* *** *** of * ***** ***** driving."
  • "*** ****** **** ****** texting ***** *******."
  • "******* ****** ******* ***** driving."

Meetings **** ******** *********

* ********* **** ***** some *********** ***** ************ is *** *** ** cellphones ****** ********:

  • "** ** * *******, we ***'* ******** *** overall ******** ** *** office, *** ** ** restrict ** ** ********. We **** **** ** far ** ** *********** in ********."
  • "**** ** **** ******** most ****** **** ***** phones."
  • "** *******, ****** ****** meetings **** ** **** a ** ***** ******."
  • "*** ******* ****** *********** this **, ******* ** company ******** ****."
  • "*** **** ******* ****** is ****** ******* ********, cell ****** *** ***. Management ***** ** ** rude ** *** ***** employees ** *** **** co-worker ***** ******** ********* during *** *******."

Younger ********* *** **** ***** ** ** ********** ** ****

*******, **** *********** ************ called *** ******* ********* as **** ****** ** have ****** **** ********* use:

  • "** **** ***** ** be * ******* **** the ******* *******. ** official ******** ** **, just ****** ************* *** reminders **** ***** ** a **** *** ***** for **."
  • "***** *** * *** a ***** *** **** was ********** ** *** phone ** **** ** that * ******** **********. So * *** ** say ********* *** ** was **** ***** ****."
  • "***********, ** **** * high ********** ** ******* technicians ** *** ***********/********** side *** **** ***** use ** *********** ****. We ** **** * company ****** **** ********* and ****** ***** ****, but ** ***** ** be *********** ***** ***** is ****** *** ****** of "* *** ******* something **."
  • "** ** ********** ***********. We **** **** ******* more **** *** ******* generation. *** *** ** is **** ** *******."

Comments (4)

****: "* *** ******* ********* **."

**********: "**, *** **** ** **** **** ***** **** **** to ** **** ****. ****'* **. ***** *****'* **** ** take ** **** **** ** **** ** ******. **** **** knowledge ***** ** *** ***** *** ***'* **** ** ***** so **** **** ******* ****** **, ** *** ***** ******* you *** ****** ** **** ***** *****. **, ** *** really **** ** **** ** * *** ** *****, ***** a ***** ****** ************** ******** ***** ** **** *********** *** you."

******** *** ************** **** ** ******-********. * **** ********** ** answering **** ******** ***** ***** ****** ****** ******* **** ********* and ****** ****** **** **** **** ** ** ********* ** the ******* ** *** ******* ***/** ********.

**** ****** **** **** * ******* ** **** ****** *** years *** *** ******* ** ** **** *** *** ** generation ** *** ********.

*** ***** *** ******** **** ** ** "*** * *******", well, *** *** **** ** *** ** *** ***** **** often.

** *** ****** **** *** *** ****** ***** ** ***** money *** ***'* *** ****** ** * ****** ****** ********** solution ** ******* *** ***** ***** ** ******* *** ** company ****** *******.

(*** *** * ***** **** **** ********** *** ***** ****** to **** ** **** *** **** ** ***** ******* *** probably ***** ****** ******* *** ***-****-******* ****** ***** ******** **** than *** ****** ****.)

** *** ****** **** *** *** ****** ***** ** ***** money *** ***'* *** ****** ** * ****** ****** ********** solution ** ******* *** ***** ***** ** ******* *** ** company ****** *******.

*** *** ** **** *** ********** ****'** ***** ****** **** their ******** ***** ** **** ** **** ** ** ********* call **** ****.

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