Cellphone Usage Issues For Integrators (Statistics)

Author: IPVM Team, Published on Aug 11, 2017

Cellphones clearly offer significant advantages in communication and problem solving.

But they can also be a major pain point if employees abuse them for texting friends, checking Twitter, posting photos on snapchat or instagram, etc.

How is this impacting integrators? And what are integrators doing about it? 150 integrators told IPVM.

Overall, about half of integrators say cellphone (mis)usage is a problem:

Respondents who felt that cellphone usage was a very significant problem were highly vocal about it, with comments like:

********** ******* ***** *********** ********** ** ************* *** ******* *******.

*** **** *** **** ** * ***** **** ***** ** employees ***** **** *** ******* *******, ******** *******, ******* ****** on ******** ** *********, ***.

*** ** **** ********* ***********? *** **** *** *********** ***** about **? *** *********** **** ****.

*******, ***** **** ** *********** *** ********* (***)***** ** * problem:

*********** *** **** **** ********* ***** *** * **** *********** problem **** ****** ***** ***** **, **** ******** ****:

[***************]

  • "** ****'* ***** ** *** ****** **** ** **** ***** to, ** *** ***é*** ** *** *** ***** **** ****** down ** ****** ****. ** ** * *** *******."
  • "***. **** ** * ******* ** ** **** *** ***** is ** ***."
  • "***** ** ****** ****** **** ** **** *********** *******. ** technicians *** *** ************ ** **** ** **** ***** *** phone ** ******* ***** ****** *******. ** ***'* **** *** policy *** ** **** ***** ** ******** *** ** ***** during ****."

*******, ****** **** ** *********** **** ** **** ** *** not * *********** ******* ** ***, **** ******** ****:

  • "*** ******* ** **** **** ***** ****** ******* ***** ***** younger ****** ***** ***** ******. **'* * ************* *********, **** to ******** ***** "***** **** ***********"."
  • "*** * *** ******* **** ******* *****. ****** *** *** flagrantly ********** ** ***** ****** *** ********* ****** *** *** other ************** ** ************ ********."
  • "**. *** ** *****. **** ***** ** ****** ** ** juggle ******** ***** **** ******* *** **** ******* ** *** phone *** ******* * **** *** **** *******."
  • "*** * *** *****. ****** ********* ** *** ****** *****."

Technicians *** **** **-**** **** ****** *****

*** *** ***** *** **** ***********, *** *** ********** ** the ****, ******* **** ********** **** ***** ** *** ******:

  • "*** ***** *** ******* ******* ***** ** ** *** ** really ******* **** *** ** **** ***** ******** * ******** complaint ***** **."
  • "* ***** ******** *** * *** ***** ** ******* ***** smart ***** *** **** *****'* * *** ******* ** **** time, *** *********** **** **** ** ******* * ***** **** if ****'** *** ***** ****** ** *** ******, **** ****** be ****** ********* ** ****'* ***** ** - **** *** have * **** **** ** ***** ********* ** ****'** *******."
  • "**** ****** ** **********. **** *** ** ***** * *** and ****** *** ** **** *** ********* **** ***** ****** break **** ** ***** ****. * **** **** **** * used ** ** * ****, ****** ******* *** **** ** is *****, * ***** **** ** *** ***** **** * headset *** *** **** ** **** **** **** ** ****** else. ********* ** *** ***** *** **** ***** ****** ******* other *********** ** ********* **** ******. ******* ** *** ******** can ** ****. * *** ** ******* ****** ***** *** from ******* ****** ******* ** * *****. *** ** **** to ** ******* **** ***** *** ***** ********* ** **** safety *********** *** **** **** *** ****** ********** *** ****'* getting *** **** **** ** *** ********'* ****.
  • "** **** * ****** ******* ** *** *** ********** *****, and *** ** *** ********** *** *** **** *** ******* staff."
  • "*** * *******. *** ** ** **** **** ******** **** it **** **** ** ******* *** ** * ******* *** looked **** ** *** ****** ** *** ***** ******* ******* away - "*** ***'* **** *** **** *****, *** **** the **** ** ** *** *** ** ***'* *** ****". Job **** ** *********** **** **** * *** ****** ***** have **** ** ** **** **** *** ***. *** *** lose * *** ** **** **** ** **** **** * co-worker *** ** ******** ** ** ******* *** ** *** focused. **** ***'* **** ******* ********** ******* ***. *** **** just ** **** **** ***** **** ****** **** ******* ** be ***** ****. *** ******* *****'* **** * ****** ****** but ***** *** ***** **** ** **** *** ** ****** until * ******* **** ** *** ******* ** ****."
  • "** *** *** **** *********** *** ***** * *** *** much **** ** ***** ****** *******. **** ** ******* ******** by ***** *********** ******* **** *** ** **."
  • "** ****'* ********* ****** ** ** ***** ***** **** *** occasional ********** ******* ****** ** ***** ***** ** * *******."
  • "** *** ***** *** * *** ******* ** ***. ************ an ********** **** ***** **** * ******* **** ** ******* them. *** **** *********** *** *** ********** **** **** ***** but ** ****** *** ** ***** **** *** *** **** focus ** *** *** **** **** *** **."
  • "** ****** ***** ***** *** ***** * ***** *** ** their ******** ******."
  • "***** ** ****** ****** **** ** **** *********** *******. ** technicians *** *** ************ ** **** ** **** ***** *** phone ** ******* ***** ****** *******."

Monitoring **** ***** *****

* ****** ** *********** ******* **** ***** ***** *** **** react ** ******:

  • "*** **** ****** *** *******-********, ** ******** ** ******* ** personal *-******* ** ***** ****** ** *****."
  • "******* ****** *** ** ******* *** *********, ** *** **** performance ** ********* *** ** ******* *** ********."
  • "******* *** ****** ******* ****** *** ************ ********* *** *****."
  • "*** ***** **** ** ** **** ****** ***** **** ****** would ** *******. ** ***** ******* **. *******, ******** *** most ****** ***** **********/*********."
  • "******* *** ****** ******* ****** *** ************ ********* *** *****."
  • "*** * ******* *** **** ** ****** *******."
  • "*** ******* ****** *********** ** ******, ********."
  • "**** ******** ******** **** *** ****** ******** *** ********** **** is *********."
  • "*******, ******** *** **** ****** ***** **********/*********."
  • "** *** ******** ******* ******** **** ***** ******* ** ******* as ******* *****, ** ** * *** ** *****, ** provide ****** *** **** *** ******** ** ***** ***** ******** devices ** **** ** ** *** ******* *** **** *** during ***-**** *****/*****, ***."
  • "*** * **** ******* ** ** ******* *** **** ****** and ******* **'* ***. *** ** ******** **** ****** *** this ******* **** ****** ********* *** *** * *** *******."

Driving ******** **** ******

*********** **** ******* ***** ***** ********* ******** *** *** *** area ***** *********** ******** ********** ******** *** ******** *********** *** of ****** ***** *******:

  • "***** *********** ********** **** ********* ******. ****** ****** ** *** in ***** *** **'* **** ** * ****** ***** ******, imagine ******* ** * *********** ********* ******** *** ******* *******, that's * ******** ******* ** ******. ** * ****** **** them ** *** ** **** **'* **** *** **** ****'* gonna **** *** ****, ** ***** **** **** *** ****, company ***'* *** ** ****'* * ******** ******* ** **** is *** * **** ******* ******."
  • "** ** *** ***** ******* ***** ******* * ******* *******, but ********* *** ** **** *** ******."
  • "*** ** *******, *** ******* ******* ******** ** **."
  • "***** *** ***** ** ******* ** *** ******* ***** ******* a ******* *******."
  • "***** ****** *******."
  • "** **** ****** **** ***** *** ** *** ***** ***** texting."
  • "** **** * ****** ****** ******* ***** ****** ***** *******."
  • "** ******* ****** ***** **** ***** *******."
  • "**** *** ***** *******."
  • "** **** ****** ****** ** ******* ** ***** ***** ***** while *******."
  • "*** ** ***** *** ** ****** *********** ** ****** ***** driving ** ********* *********."
  • "** ** *** ***** ******* ***** ******* * ******* *******, but ********* *** ** **** *** ******."
  • "****, ********** ** *** ***** ****. ** **** * ******* policy ******* ***** ***** ***** ***** *******."
  • "***** ** * ****** **** ********* *** *** ** * phone ***** *******."
  • "*** ****** **** ****** ******* ***** *******."
  • "******* ****** ******* ***** *******."

Meetings **** ******** *********

* ********* **** ***** **** *********** ***** ************ ** *** use ** ********** ****** ********:

  • "** ** * *******, ** ***'* ******** *** ******* ******** at *** ******, *** ** ** ******** ** ** ********. We **** **** ** *** ** ** *********** ** ********."
  • "**** ** **** ******** **** ****** **** ***** ******."
  • "** *******, ****** ****** ******** **** ** **** * ** phone ******."
  • "*** ******* ****** *********** **** **, ******* ** ******* ******** only."
  • "*** **** ******* ****** ** ****** ******* ********, **** ****** are ***. ********** ***** ** ** **** ** *** ***** employees ** *** **** **-****** ***** ******** ********* ****** *** meeting."

Younger ********* *** **** ***** ** ** ********** ** ****

*******, **** *********** ************ ****** *** ******* ********* ** **** likely ** **** ****** **** ********* ***:

  • "** **** ***** ** ** * ******* **** *** ******* workers. ** ******** ******** ** **, **** ****** ************* *** reminders **** ***** ** * **** *** ***** *** **."
  • "***** *** * *** * ***** *** **** *** ********** on *** ***** ** **** ** **** * ******** **********. So * *** ** *** ********* *** ** *** **** after ****."
  • "***********, ** **** * **** ********** ** ******* *********** ** the ***********/********** **** *** **** ***** *** ** *********** ****. We ** **** * ******* ****** **** ********* *** ****** limit ****, *** ** ***** ** ** *********** ***** ***** is ****** *** ****** ** "* *** ******* ********* **."
  • "** ** ********** ***********. ** **** **** ******* **** **** the ******* **********. *** *** ** ** **** ** *******."

Comments (4)

****: "* *** ******* ********* **."

**********: "**, *** **** ** **** **** ***** **** **** to ** **** ****. ****'* **. ***** *****'* **** ** take ** **** **** ** **** ** ******. **** **** knowledge ***** ** *** ***** *** ***'* **** ** ***** so **** **** ******* ****** **, ** *** ***** ******* you *** ****** ** **** ***** *****. **, ** *** really **** ** **** ** * *** ** *****, ***** a ***** ****** ************** ******** ***** ** **** *********** *** you."

******** *** ************** **** ** ******-********. * **** ********** ** answering **** ******** ***** ***** ****** ****** ******* **** ********* and ****** ****** **** **** **** ** ** ********* ** the ******* ** *** ******* ***/** ********.

**** ****** **** **** * ******* ** **** ****** *** years *** *** ******* ** ** **** *** *** ** generation ** *** ********.

*** ***** *** ******** **** ** ** "*** * *******", well, *** *** **** ** *** ** *** ***** **** often.

** *** ****** **** *** *** ****** ***** ** ***** money *** ***'* *** ****** ** * ****** ****** ********** solution ** ******* *** ***** ***** ** ******* *** ** company ****** *******.

(*** *** * ***** **** **** ********** *** ***** ****** to **** ** **** *** **** ** ***** ******* *** probably ***** ****** ******* *** ***-****-******* ****** ***** ******** **** than *** ****** ****.)

** *** ****** **** *** *** ****** ***** ** ***** money *** ***'* *** ****** ** * ****** ****** ********** solution ** ******* *** ***** ***** ** ******* *** ** company ****** *******.

*** *** ** **** *** ********** ****'** ***** ****** **** their ******** ***** ** **** ** **** ** ** ********* call **** ****.

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