OpenEye VMS / VSaaS Test

By Sean Patton, Published Jul 23, 2021, 08:26am EDT

Since we last tested OpenEye in 2018, the company was acquired by publicly-traded Alarm.com. How has Alarm.com helped and how much better, or not, is OpenEye now?

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In this report, we examine OpenEye's cloud-connected VMS, including:

  • How well does live and playback streaming work?
  • How much streaming latency is there through the cloud?
  • What issues and limitations are there with the client interface?
  • How well does it support 3rd party cameras?
  • What video analytics are offered/supported?
  • How well does the mobile app work and what features are missing?

Executive *******

*******'* ********* ******** ****** are *****-******** ****** **********, low ******* *********, *****-***** event ***** ******, ***** thick *** ****** ****** performance, *** *** ***** camera *******. *******, ******* does *** ***** ****** AI *********, *** ******* 3rd ***** ********* *******, and **** *** ***** primary ********* ** *** cloud.

********* ******* *** ************ 1 ****** ** ****, which ** *** ** the ******** ** **** tested. **** *** ******** streaming *** *****, **** minimal ********* **** ** high ***** *** **** forward ****** ********.

******* ******** ******** *********** cited ** *** ******** test, ********* ****** ******* and ************ **** *** playback *******. *******, *** Web ****** ***** **** supports ******* ******* **** a ****** ******** ** a ****, *** ************* of ********/****** ******** *** still *** ******, *** only *** ********* ***** can ** ******** ** the *****, *** *******'* VAR ****** ***** ****** (that ******** ****** *** metadata).

Integration ******** *** ******

***** ******* ********** ************ with*****.****************** ******, ***** **** not ******. ** ** have ** ******** *****.*** access ******* ****.

Overview *****

*** ********* *-****** ***** examines *** *** ******** OpenEye **** ** ******:

Low ******* ********* - *** *** *****

** *** ****, ** found ******* *** *** latency *********, ************ ******** 1 ****** ** **** when ********* **** * local *** ***** ******:

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*** ******* ******* **** connected ******** ******* *** cloud ***** **** *** web ******:

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******* **** **** *** AWS *** ********* ***** over *****, ***** ** have **** ******* *** latency ******* *********** (**** ****).

Analytics *******

******* **** *** ***** its *** ***** *********, which ** ******** *** a ***** ** ****. However, **** ******* ******-***** analytics **** **** ***** Suite, ****** * *** P ** *******, *** Sightlogix.

**** *** ****** ********* integration *** *************** ** our *******, *******, ***** analytics *** ******* *** camera ** **** ********, analytics ******/************* *** ******* in *** ******* ********** client (******** **** *** recorder). **** ******* ** the *********/********** ******* ****** to **** **** ** the ***** ******, ****** than ********** ************* ******* on *** ********:

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***** ******* *** *** confirm **** * *** appliance **** ** ********* would ** *******, **** reported **** **** **** evaluating ****. ***********, **** parent ******* *****.*** *** offering** ********* (**** ****), **** ***** ******.

Added - ******* ***** *** *****

******* ***** ******* ***** our ******** **** *** it ********* ****, ******** multiple ***** **** *******, a ***** ******* ******* window **** ******** **** a ****** ** *** map, ************ ******, ********, and ***** ****** *****:

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*******, ******* **** **** support ***** ***** (*.*. PNG, ***, ***), *** do *** ******* ****** or *********** *** ***********. Additionally, *** *** ** effectively ******, **** ** visual ****** *** *********, motion, *********, ***.

***** ******* ******** ******** the ****** **** ** the ***, ***** ** no ***** ** **** indicator ** ****** *** where * ****** ** facing ** ***** ******** may ** *******:

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Added - ****** *******

*** *** ****** "*******" feature ****** ****, ******** a ******** **** ** an ******** ******, ******* for ********* * ******* around * ********:

**** ******* ** *******'* Visual ******** *** *****'* Suspect ********, * **** density ** *******, **** minimal ********* *****, ** recommended *** *** ******** utility.

************, ******* **** ******** creating ***** ** ********** areas ** *** **** of *** ***** ** View, ***** ******** ****** flexibility:

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Added - ************ **** *** ********

*******'* ***** ****** **** supports ************ **** *** playback *******, ********** *** offered, ***** ****** * user ** *********** * subject ******** ** * single ******, ***** ***** maintaining * **** **** of *** ******:

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Camera *********** ***** /*****-****** ******* ******* / ****** ******

****** *********** *** ******* consistent *** ******* *** 3rd ***** *******, *** automatic ****** ********* *** not **** *******.

*******, **** ****** *****-****** cameras (** ****** **** and ********), ******* ******** manually ****** **** ****** as ** **** ******. When ****** *** ****** from *** ******* ** address, **** *** ***** stream ** *****:

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******* **** **** *** updating ** ******* **** soon *** ******** **** be ********* ***** **** year

********* *********** *******’ ********** video ******* (*-*, ***.) must ** ***** ******** using ****. *** **** multisensor *********** ** ** the ******** ******* ***** the *** *** *** reviewing. **** ******* **** went ** ********** *** will ** ********* ** OWS *** ******** ******* shortly.

***** *********** ***********, ***** would ** **** *** Avigilon *******, *** ********* development *** **** ******* in * ******* ***** this **** ***** ** is *********.

Mobile *** *****

** ***** **** *** playback *********** ********** ** the ***** *** *** clients. ********, ***** ******** were **** *****, ********* dozens ** ****** **** multiple ******* ** ***** 5 *******. ******** * limitation ** ******* ** a ****** ****** ** VMS ****** ****, *****-****** motion, *********, ******, *** intrusion ***** ****** ** supported *** ***** ****:

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*******, ******* ** *** OpenEye *** ******, ******** and ******* ** ******* to * ****** ******.

************, **** ******** ******** like ****** *******, *******, and ********* ******** *** not ******* ** *** mobile ***.

Pricing ********

******* ** ******* ** three ************ ***** *** does *** **** * perpetual ******* *****:

  • *** **/* ****: $* MSRP *** ******* / per *****
  • *** **/* ********: $* MSRP *** ******* / per *****
  • *** **/* ****: $*.** MSRP *** ******* / per *****

*** ******** ** * Service *** ** ********* as * ******* ** annual ************. *** ******* difference ******* *** ******* types ** ****** ****, analytics *******, *** ***** integration, *** ***** ********** features.

*** **/* **** ******** a ******* ** ** cameras *** ******, *** 24/7 ******** *** **** supports * ******* ** 128 *** ******. *******'* website *** * ******** features **********:*** **/* ******** **********.

*** ******** ******** ** rack-mountable, ******** * *****-***** drive *** *** **, and ********* ***** **** Linux ****** ******* ** specified. ******** *** **** also *** ** ********* on *** ***** *******. Pricing ****** ****:

  • ** *******, *** ********* Appliance **** *****-** ** Channel ** ****** ******* $1,266 **** (**-*******)
  • ** *******, *** ********* Appliance **** *****-** ** Channel *** ****** $*,*** MSRP (**-*******)
  • ** *******, *** *****-****** $1,735 **** (**-*****)
  • ** *******, ****, * External **** $*,*** **** (OE-MMX16)

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