Milestone To Require End-User Information, Citing Responsible Use And Sanctions
Over the past five years, Milestone has ramped up efforts to ensure the responsible use of its technology, including adding an anti-abuse "Copenhagen Clause" in 2019 and stopping PRC China partnerships in 2022.
Now, Milestone has started requiring customer, that is end-user" information. We spoke with Milestone to better understand why and how based on concerns from integrators. Finally, we compare it to rising VSaaS usage and how customer information is used in that segment, including Verkada.
Executive *******
** ******* **** ********* ** ******* in **** **** ****** **** *** verifying *********** *** *** ** *** also ********** *** **** ********* ******* partners ***** ***** ***** **** ***** abused *** *********** ******** (*.*., ******* with ***** ******* ********).
*******, **** *******, ** *** *** market ******* ** **** ********* *******, with *****, *** "************" (** ******* provider) ********* ***** *** *** *** user **, ** *** *** **** is ******* ** ******** ** *** service ********'* *******, ** ********* ******* on ***** ****, ********, *****, ***., is ***********.
Need ** *******
********* ******* ******** ******** ****** **** they *** "**** ** ******* ******** information" **** **********:
*** ***** ********:
**** ***** **** **** *** ***** a ******** *****, *** ****** **** to *******Customer ***********, including full company name, street address, and country and contact *******—like first/last name, phone number, and email address. Complete Customer information will ensure a smooth and quick ordering process. So, when liaising with your preferred Distributor to purchase *****************,you **** ******* ******** *********** ***** ** ********** *** ******* ** **** **** ******** ***** ** . [emphasis added]
Response **** *********
********* **** ****:
********* ** ****** ******** **** *** all ********* ** ********* ********. **** policy ***** **** ** *** ********** to ********** *** **************.
** ********* ** ********* ** ******** our ********** ** *********, ****, *** used ***********, ******** *********** ** **** to ****** *** ****** ********* ******* applicable ********* *** ****** ******* ***********.
**** ** ********* ** *** ********** sanctions, ****** ******* *********** ** ***** trade *********** ******** ******* ** *.*. the ****** *******, *** ****** ****** of *******, *** ****** *******, ******* and/or *** ******** *****
*** ****** *** *********** ********** ****** the *********** ** *** ******** *** services, *** ****** *** ********* ** our *********** ****** *** ***** *****, and *** ************** *** ********** ** ethical ************ *** ***** ******.
******** *** ******* **** ** ******** stored ** *********’* *** ******** ***** is * ******* ******** **** **** encompasses ********* ** ******** *********. ****** to *** **** ** ********* ** relevant ********* *********. **** ********, *** example, ***** ******* *****. **** **** have ****** ** *** ******* *********** of *** ******** *** *** ******* the ******** ** **** ** ****** with *** ********* *******.
********* ***** **** ** ********** *** competitive ******** **** ******* ******** ****:
*** *********** ** *** *** *** kind ** *********** ***. ** ****** to **** ***** *** *********** *** treat *** *********** ***********.
Rational *** *********** *** ******
** ** ******* ** ** ******** to ******* * *********** *** ******. Without ******** ********, ********* ***** **** little ***** ** **** ** ** application *** ********* *** *********** *** policy.
Concerns *** ***********
*******, ** **** ******* ** ** rational **** ******* ******** (**** **, integrators) ***** ** ********* ***** ********* such *******, ********* ***** ********* *** phone ******* ** ***-**** ********.
** ********* **** ** ***** ****, it ***** **** ** * *** easier *** ********* *********** ** ***** out ******** ** ** ***** **** with ***** ***********, ** ***** *** end ****. ******* *** **** * product *** *** ** *** **** contact ** ***** ******* **** * competitive ******* **********.
***** ** ******* ********* ** ******* the ***** ***** *** **********, *** risk ******* **** ********* ******* *** policy **** **** ** **** ********** salespeople *** ** ***** **.
Trend *** ************* ** **** *** *****
*******, *** ***** ** ***** ***** that *************, ********** ** **** ****** VSaaS ******* *********, **** **** *** of **** *********** ******* **** ****** to *** * ******* *******.
**** *******. ** *** * ******* end **** ******* ** *** ******** for *** *******. ** *** ***** products ******* *** *******.
*******, **** *** ******* ** ** for *******, *** **** **** ******* email ** ******* *** ***** ******* sales ************** (*** *** *** ******* partner), *** *** ** **** ****** our ******* *******, ***** **** ** log **, ** ********* ******** *** email ******* ** **** ******* ***** representative, ***** *****:
*******
******* ******** **** ************ **** ** navigate ************* ******** ****** ** ***-**** customers, ********* *** **** **** ***** and **** ***** **** *** ******* to ******.
*********** ***** ***** ****. ******. * had *** ******* ***** ****.
***, **** *** *** ***** ** do ***** ***** ** ***** ***** / *****? *** *** ******** ****, not *** ***** / *****/
* ** ******* **-**** ************* **** keep ********* ********** ** *** ***** market **********, ******** ******* *** **** sovereignty **** ****** *********.
********* ***** ** ** **** * problem *** ******** ** ******* ****** end-users. *** ******* ** **** ***** a ****** ** *********** *** ***** almost ********* *** * ********* *** them. ****** ******** *** ***** ** the ***** ******** ** **'* ******** based ** *****.
****** ******** *** ***** ** *** whole ******** ** **'* ******** ***** on *****.
************ ******* *** ****** **** ***********? Sounds ***!
****** *****, **** ******** ***'* ** an *****. ******** *** **** ********* end **** **** *** * **** time, *** **** **** ******** ** several ********* *****, *** ***** ** very **** ***** ***********, ***'*, ***. Usually ***** ******** ****'* ******** ** the ******, *** ** ** *** uncommon *** *********** ** **** ***** sales *** **** **** ***'* ******* detailed **** ** **** *****.
** **** ******** ** ******* ****** in ***-********** ***** *************, **** **** work **** ***. ** ***'** * run ** *** **** ********** *** are ********* ** ****** ** ** why *** *** ***** ******* *** end-user **** *** ******** *** *** installing, **** *** ***'** ***** ** run **** ********.
********* *****, * *** * ***** edit ** ** **** **** ****** I *** **** *****.
**** *** ******** ****** ******** *** I ********* ***** **** *** ***** 'man **** ***' *** ****** **'* Secret ********.
******* ** ** *** **** * came ****** * ***** ** *** amazing ******* ******* ** **** ***** company's ******* (****** **** ***** **** photoshopped **). * **** *** *****, expressed ******** *** ***** *** ******* he ***** ****** ** ** **** his ******* ******* *******. ** **** me **** ***** *** ** ******** "For ******** *******".
** * ****** ********* ***********, * can *** * **** (** ***** know) *** *** *** **** *** for **%+ ** *** ******** ** my *********, *** **% ** **** over, ***, *** ********.* ***** *********** * ************ ***** an ********** (** ** *** ****) had ** ***** **** ** ** Milestone ******* *** **** ****.*
* ***** **** ** **** * theoretical *****, *** * **** ***, since ********* *** *** **** ** explicitly ******* **** *********** *** ** looks **** *** **** **. *** in ******** ****** ** *** *****.
********** ******** ***** ********************* ****, ************ ***** ** * sales *******, *** ****'* * ******* different *****.)
* ***** **** ** **** * theoretical *****, *** * **** ***, since ********* *** *** **** ** explicitly ******* **** *********** *** ** looks **** *** **** **. *** in ******** ****** ** *** *****.
**** ***** **** ***** ** *****, but ***** ********* "*** *** **** to ********** *******" **, ******** ** me **** **** ******* **, *** I ***** ********* ** ********** ** I ***** *** **** **** "************" my **** ** *** ******* **** who * **** ** ****** ************ or ***.
**** ** ******* **********, *** * can **** *** * ***** ****** end **** **** **** ** ********** whose ******** ******* **** **** ******* me, *** * ***** **** ***** pushed **** ** ** **, **** secretly. * ********* ******'* ******* ****** colleagues ***** ** ******.
** * ***********, *** *** * ever **** ***** ** *** ** end ***** ****? ** ***** ***** of ********:
- ** ****** ********** ** ********* *** the ********** ** ********* ****
- ** ****** ********** ** ********** ********' business *** *** * ***** ******* it
- ** **** ****** ** **** ***** customers ***** ********** *** ***** ******
- ** *** ********* ******** / ********* contacts ** *** ** *** **** vertical
- ** ** ***** ** ***** ***** be ***** ******* ** ** ********* revenue (*.*., * ***** ******* ********* from ** ********** ******** ** * customer **-**** ** ********)
**** **** *** ***** ********* ** kumbaya ** **** **** **** *** more ******** *********** **** ************ ***********, but ********* ****'* *** * ***** to **** *** ******** **** ** product. *** **** ** "*******" ** customers' *********** ** ******** *** *** their ********** ** ** ***** ****** mentioned ** **** ********** *** ****** I ********* ***'* ***** * **** thought *****.
****** *********** *** ********, *** * commend *** *** **** ******.
********* *** ******* ***-**** *********** ** becoming * **** *** ********. ** is ********* *** **** **** ********** that *** **** ******** ***********. ********* may **** **** ********** ***** *** tomorrow ** ******* ***. ***** ** very ****** ******** *** *********** ** a ************ ******, *****, ** ******** the **********’* *** **** ***********. *** the **** ********* ******, *** ************* long **** ** ** **** ******** to *** *****. ****, ***** ************* know **** *** ********* *** *********** smaller *** ***** ** ***** ***** financial *** ***** ***** ** ***** advantage. ****** ***** ** *****.
****, ***** ************* **** **** *** overpower *** *********** ******* *** ***** by ***** ***** ********* *** ***** power ** ***** *********. ****** ***** me *****
* ***'* ***** *** *****, *** I *** *** **** * ***** prefer ** **** **** * ****** integrator **** *** ******* ******* *******, rather **** ******** ************* *** **** component ** ** ******(*).
***** **** ***’* **** ***’*, ****** and ***** ******** **** ***. ***** isn’t ** *****. **’* *** **** way **** *** **********.
* ***'* *** **** ***** ****. Aside **** **** *****, ************* **** of ************* ****** *** ***** ******* to **** ***** ********, *** **********. Axis *** ******* ******** ******* ************ (including *** **** ***********) ** *** increased ****** *** ***** ********.
******** ** ***** ** *****, *** this ******* **** ******* ******** ***** who ****** *** ** ******* ** the ******* (****: ****** ***** *** contact **** ** *********). ***** *** plenty ** ** ** *** ******* who **** *** *** ** **** partner ***** (*** **** ** *** SaaS *****).
* ******* **** ***** *** ******* out ** ******** ****** **** *** accept * ** **** ** ********** without ***-**** ****, **** *** ****** been *** **** *****! *** ******** MUST ****** ***** ***-***** *** ******* info. **** ***** "****" *** *** end-user ************!
* **** *** ********** ** **** interesting, ** ** ********** *** ******** with ** ******** ******* ********* ******* has ***** ******* ******** ** *** manufacturer. **'* **** **** **** ******** tradition ** *** ****** ******* ******** to **** ***** ** ********* ****** to "********" *********** *** ******* ********* to ******* ******* ****** ** ******** an ********** **** **** ****.
** *** ******* ** ********** ** the ****, **** *** ***** ****** be ** *** *******/******** ********* ********** the ********* ** ****.
*** **** *** ************ **** ** have ******** ****? *'** **** * SSA **** ** **********, *** ********** should ** **** ** *** ******** / ******* *** ** ****** **** the ************. *********, * ** ****** to **** ** ********** ** **** another ***** ** ***, **** * brand **** ******** ** *******. * don't **** *** *** ******* ** on * **** ** ********* *********. I ***'* **** ** **** ** go ******* *** ******* ** ***'* and **** **** *********** *** *************.
*********** ********, * ***'* ***** *'** ever *** ******** **** ******** ** this ******. ** **** ***** *** customer ******** ******* ****** ****** ******* with *** ************ *** ** ***** so ** ***** **** *** ***** to **** ** ** *** ********** at *******.
***********, ***** *** * *** ** sticky ***** ****** ** *** ******** license ** *** ** **** ********* name. **** *** ***** ** ******** in *** ***** *** **** **** integrator, *** ***** ** *** *** manufacturer ** *** ***** * ******** defect ***.
** ** ******* ** *** **** a ************, *****'* ** *** * manufacturer ** ***** ** ****** *** information ****** *** *** ** ******** a ****** ******** **** ****** ** conduct ****** *** ********* ******* ***. Given ** **********, * ***** *** delegate **** ******* ** ** **********.
******. * ***** *********** *** **** #1 *** * ********** ***** *****-**-****, but ** ** ********** ** ** a **** ***** ********. **** ** from ** ********** **** ******** ******* 50s ***** **** ******** ************** *** several ********** ******** ** *** *.*. + ********.
*** **** ** *** ************* ******** who *** *** **** **. *** me * ***** ** "*********** ***"...*********** end ***** ** ***, *** *** user ** ***** ** *** ** use *** ****/******** *******.
***** *** ** ** ************ ******* and ********. *********** *** ** ** sell ******* *******.
************* **** ** **** ** ***** lane *** **** **** ********.
***** **** *** ** * **** of ************* ********* *** **** ****, why, *** ** ****** * ****** where **** ***** *** ** **** the **** *** *** ******* **** protect *** ****?
* ***'* **** *** ***** **** is/is *** ******** *** ***** ***** access ******* ****** *** **** ** the ***** ***** ******* **** ******** this *** *****. ** ******* ****** mentioned, ********* ******** ********* **** *********** in *** **** ** ****, *** I **** ***** *** ** *** customers *'** **** *** * ********* system ***** **** *** ***** ***** information.
***** ** *** ***** ** ******* off **** **** ** * *********. It ***** *****’* ***** ** *** about **** ** ********. ********** ******** information **** *** ***** ** *** new, ******* ********** ******** **** **** customers *** ******** ** *** ****, can ** ***** ***** * *** to *** ***** *****.
***’* *** ** *** ***** ****. With ***** ******** **** ********** ** end-users, ** ** **** * ****** amount ** **** ****** *********** *********** are ** ****** ****** ** ******** the ***** *******. ***** ******** ********* are ****** ** ****** ** **** detailed **** ** ******** ** *********** for ********** ***** ******** **** ** currency. ** *** ***** *** ******* security ***** ******** *** ***** ** be *** *******, **** *** **** to *** ******.
**** ******** *** **** ***** ** far ****** **** ***** *** **** a *****.
***...****. *** ******** ** *** ****** obvious **** ********* ****** ********* *** "Cracken ** *****" **** ** ************ or **** ** ***********, *** ** our ********** “*** ** ****” ********** ( *** *******).
**** ************ ** **** *** ******** is *** *******. ***** ****** ******* and ******* ******* ******* **** ************.
**** ** *******, ** ***** ** me, ** **** ****-*** ************ ******* can ** ********* **** *** *** for ******* ***********.
*'** *** ******** ********* ** *** passed ***** ********* *** ********* ** end **** ******** **** ***** ** far ** ******* **** *** **** that * *** ** *** ******** I ******** *****'* *** **** *** their ***********. **** **** *** *********** they *********** ***** **** *** ******** or * **** ******* ******* ** a ******* ********** **** ******. ******* beware
#* **'* * ***** *** **** self-censorship ** ****. **** ********'* ****** and ***** **** *** ** **** when * ***** ***** ****.
************* ******* **** **** *** ****** comments ** #* (*** ******) ** face ** **** *************. **** ***** even ***** * ***** *** ************* to ** ****** ****** * ******* and ** **** *** *** *****. I **** *** ************* ***** **** heard ************ ********* **** *** *****, that *** ** ******** *** **** available *** ** ** **** ** well.
** ***** **** ***. *** **** 2022. **** ** ******* *****, **** paid *** ******:
*** * ****** ******* **** * major ************.
*** * ************ ******* **** * major ************.
*** * ******** ********* *******, **** an ******** ******. *** ********** + honesty *** *** ** * ***** business ************. **'* **** *** ***** and ** **** *** **** ******** work.
* ***'* **** ********** ****** ******** with **** *******, **** ** ****, after * **** ***. *****'* * lot ** ***** ****** ****, ******* about ***** ****. ******* ***** ******* people **** ** **** *** ******** without * ******.
************* **** ** **** ** ***** lane *** **** **** ********.
**'* *** ********.
********* ********* ** *** ** **** manufacturers *** **** ********** ******** **** various ****** ******** **** **** **** show **** *** ** ********** ****.
***-********* *******:
** ***** ********** * ** ***** in *****, **, *** ***** ******** B ** ** **** (* *.*. export-controlled *******) * *.*. ************ **** sells ***** ********** ** ********** * would ** ***-********* **** *.*. ****** controls. *****, ** **** *******, ********** A ** ******** ** ******* ******** B's *********** ** ***** *** ************ potentially ***** ********** **********.
** *** **** ********* **** *** phone ****** ** *** **?
**** ** * ***** ******* *** me ****! * ** ******* ** integrator ***** ***** **** *** ******* them **** **** *** *** **** not ***** *** ** ***** ** info **** *********.