Motorola Releases, Then Removes, Evolv's Allegedly Sensitive "Modified Sensitivity"
Evolv has struggled to stop the media from reporting on its false alarm problems, now going so far as a new "modified sensitivity" setting / hack that it has fought to keep hidden.
However, Evolv's top customer / partner, Motorola, made this public, but after IPVM inquired it was quickly removed.
In this note, we examine this setting, the tradeoffs involved, the risks for customers, and the companies' response to IPVM.
In this report, we examine Evolv and Motorola's partnership, the "sensitive" documents on Motorola's site, Evolv's position on IPVM and others reporting such information, and what this reveals about Evolv's strategy.
Background: ***** *** ******** ***********
******** ********* ** * ***** ***** partner *** ********.
*********** ** ***"* *********** ********** *** **-**-****** *********** with ******** *********," *** ** ******* ****** ******, ** **** ******** ** * "key ********* *******" **** ******** *** over **% ** *** *******.
***** ****, ********'* ****** **** ********* ** Strategy & ********, ****** ** *****'* Board ** *********. **********, *** **** of ********'* ***** *** ****** ******* division,**** **********, ****** ** *****'* *****.
***********, ***** ** ** *** ************ for ******************* ************'* ******** ******* ****** ********.
Motorola ********* *****'* "********* ******** ***********," **** *******
********'******** **** *** *** ********* ******* of ***** *******(******** ****) ******** * "********* ************* & ********" ******* ************ ********* ** *** ******, **** ** ************ *******, ********* manuals, *** ******** ******* *****.
*****-**** ******** ********* ******* ********* ************* Manual** ** ******** ********* ******** (****** for *****'* *********):
*** ******** ********* ******** ****** ********* a "******** ***********" ***************** ** ****** "****** ***** ******." ********* *****:
** ** ********* **** ** ***** learned ** **** *** "******** ***********," this ***** ***** *** *********** ********* similar ** * ***** ********:
******** ***** ****** **** "******** ***********" goes **** ** **** **** ******** concerns, ** ****** ******* *** ** missed ** **** *** **** ***** 5'. ***** *** ******* ********* **** in *** ***************, *** **** **** it ************* ********* *********** *** ******** of *** ********* ** *** ******** to **** *** ***-*****-********-**-********-***** ****** ** an ******** ****.
******* *** **** ** **** ****** objects *** ** ********* ** ****, beanies, ***., *** ****** ****** *** conceal ****** ******* ** *** ***** part ** ***** **** - ** these *****, ***** ***'* **** ********** detection ** ******* ** "******** *********" is *******.
Reinventing * ***** ********
***** *** ******* ****** **** ***** Express ** *** * ***** ********, adjusting *** *********** ** * ******** zone ** * ******* ******* ** many ***** ********* ** *** *****.
***** **** ******* *** ** ******** and *****, ** ** *** ** documents **** *******; ******** **** ** did ** ** *****'* *******.*** ******* **** *** ************ * ***** *** *** ***** papers:
********* ** *******.***, **** *********** ** these ********* *** ******* ** ********'* Evolv ********* ** ***** ******* *, ****.
Evolv ***** *** ****** ** **** **** "********* ***********," *** ********* ** ********
** ********* ****, **** **** ********** ****** ********* *****'* ***"******** ***********" *******, ***** ******** ** "immediately *******" *** ****** *** ***** *** ****** ******, ***** ** *** ********** **** for *** ***** ****.
*** ****** *** ***** ** ***** documents ** ******** *** ***** ******** portal. *** ********* **** ** *********** interest ******* *** ********** ******** *** ************ **** *** ********** between ******* *** ******** *****, *** its *** "******** ***********" *** ******** to **** ******* ******* ** ***** ********* ** benign *******.
*****'* ****** ******** **** ** ******** its *******'* ***** ** ***. ***********, Evolv **** *** ****** "********* ****** safety" *** **** "**** ****** **** better."
**** *** *** ******* *** ******, but** *** ****** ************* *****'* ********* ** *** **** of ************ ************* **** *** ******* about *****/********** *********, ***** *** *** succeed.
*******, *** ********* ******** **** ********* for ****** ****** *** **** ** the **** ***** ** ********* **** examined ** ********* ****, **** **** detailing *** ***** ****** ******** **** modified *********** *** ******** *********** **** Evolv **** ***** ****. (***** *** not ******* **** ** ********** *********, but ***** **** *** ****** *** report ********.)
**** **** *** ******* ** *** interactions **** *****, ***** ***** ******* to ******* ******** **** *********** *** marketing, ******** ******* ** *** **** is *********** ******* *** ******.
*****'* ********** **** ** **** ******** ** ***** ***** ************* *****'* marketing *** *** ******* *****. ** the ****, ***** ****:
**** ** ******* ****** **** ******** our ********* *** ********* ********* ** be ***** ******** ***** ***** *******’* capabilities, ** **** ********keeping ********* ****** ****** ** *** **** ***** ******** ********.
Because *** ******* ****** *** ******* ********* ****** ******,it ** ********* ** ***** ********** *********** ******** that could help threat actors mount a successful attack. [emphasis added]
**** *********, ******* ** *** **** that ****** "*** *** **** **** out ***** *****'* **********" ******* "**** numbers ** ******** ************* *** ***-***** will ******* ****** *********." ** ********* that, ** *******, ************ ** ********* to ***** * ***** ***** ** security, *** *********** **************.
** *** ****, **** ************ ** ******** *********** ********, ***** ****:
****’* ****** ** ******** ***** ********* security *********** **** *** ******* ****** at ******* ****...********** * ********* ** any ******** ********* ********** ** ************* and ***** *** ****** **** ****.
*** ** ******** ****, **** ** reported ** *****'********* ****-***, *********** **** *******, ***** ****:
** *** ****,Evolv *** * *********** ************ **** **** regarding the disclosure of sensitive security information in screening technologies. IPVM has communicated to Evolv, that the general public should know everything there is to know about these technologies...We **** *** *** ** **** ********* ******** *********** ********* ** *** ******* ******. [emphasis added]
Evolv ****** "*********" ** ******** ******** *********
*** ********* **** ******** ************ **** was ******* ** **** **** ** argued ***** ***** *** ********** ****** to **** *********** ** *******'* ******** and ******** ******. **** ************ $*** *******, ******** ***** *** ********* *********, ***** ****** ** ******** ******* of ***** *********, **** ******* **** **** ******.
***********, ***** *** ******* ** ***** grave ******** **** **** ** * legal ****** **** **** ********* "*********" information, ******** "**** ****** **** ******," while *** ******* ********* **** *********** unnoticed *** ******. **** ********* *****'* focus ** *** ****** ** ********** sensitive *********** *** ** *********** ******** reporting.
** **** *** *********** ********, ***** has ******* ** ********** ***** *** misleading ********* ********* *** ************ (*.*.*,*,*,*) ******* *** *********** ****** ***** ****. **** ********** with ******** **** ******* ****, ***** routinely ****** **** ********* *** ******* the ****** ** ****, ********* ** other **************** *** ***- *******:
*** **** ** ***, ** * reporter ***** **** ***: ** ******** communicating ******** *********** ** *********** ********, protocols *** ********* **** ******** *** educators ** **** *** ********* *****.
******* **** ********, ***** ************ ****** taking *** **************, ******** ** ****** legitimate ********* ***** *** ***** **** doing ** **** ****** ** ****.
Comment **** ***** *** ********
***** *** *** ******* ** * request *** *******. ******** ******** * statement ********** **** ******* *** ********* at *****'* *******:
***** *** ********* **** ** **** these ********* ********* **** ** *** partners *** *** ***-***** ** ** have ******* **** **** *** ****** website.