Monitoring Alarm Systems From Home - Innovation or Danger?

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Joey Walter
Published Oct 13, 2020 16:40 PM

Remote monitoring by alarm companies since COVID-19 is bringing cost savings but threatening security and reliability. Will UL Standard updates make it safer?

IPVM Image

*** ** ******** **** ********** **-**** monitoring ** * **** ********* ******, but ****'** *** ** ******* ****** requirements *** ** *****-**, ********** *********** risks ********* ************ / *********, ********** / ********** ****, *** ******** * distraction **** **** ***********. ***** ************ could ** ********* ** ***** ********. Although ********* ********, ** **** ***** is ** ********* *** ******* *** COVID-19 ****** ********** ************.

** **** ******, ** ******* *** costs *** ******** ** ****** **********, what ********* *** *****, *** *** the ** ** *********** ****** ********** concerns.

ADT **** ****** ********

IPVM Image** ********* * ****** ** ***, 2020 ***** ******** *** ***** ** **% of ********** ********* ********** **** ****.

****** *** ** ********* ****, **** said **** ** ******** ***** ***** they *** ****** ******* ************ *** lower **** ****** *****:

** ****** ************* ******** *******, ** moved ** **** **** **** *** a ***** ******* ** *** *********. Work **** **** *** *** ****** lining, ** ****we’re ******** ***** ** ****** *** ***** ***** *******. We had great employee retention, productivity has been stellar. We see an opportunity for lower real estate costs. [Emphasis Added]

********, *** **** **** **** ***** recruit **** ****** *** ***** ******** to ******** *******:

**’** ************ ******* **** *** **** from **** *****, * **** *********, focused ** ********** ****-**-***** ******.

*** ******* **** ** *** ****** of **** ****** ****** *** *** future, ****** *** ******** ** ***** monitoring ****** ********* ****** ******:

* ******** ** *** ********** ****** employees ******* ** **, **, **, TN *** ** ****** ** * work **** **** ******. ** *** currently ********* **** ***** *** **** they ***** ****** ** ***** **** locations **** *** ******** ******.

Others *** ******* *****

*** *** ********** ******* *** ****** their ********* ** ******* ********, ****** the ***** *** *** ******.

* ********* ** *** ********* ***** monitoring ******* ********** *** ********* ** many ********* **** ***, ****** *** is *** ** ********* **** ********* litigation ** **** ** *** *** larger **** ****** ******* **** ***** see ******** **** ******* *****.

** ******* * ********** *********** ** monitoring ******** ** ********* ** **** operators **** *********** ******* ***********, ******* on * ****** ******* *** ******** things **** ***** *******.

********* ** **** *******, ***** ******* have ************ **** **** ****** ******* operators ** *** *******.

UL ****** ****** **********

IPVM Image************ ************ (**)** ** *********** ***-****** **** ********* ************* ******** ********* *** ******** ************** to *********.

********** ******* ******* ************* (** ***)*** ***** ********* ******** ****** ****** audits *** * ** * **** subscriptions, **** ****** ******** ** $***.**-$*,***.** according ** ***** *** ******* ****.

*** ** ******* ** ******** ***** 342 ********* ***** *********.

** * **** **, **** **** hall *******'********** **** **** - ******** ********* to ** ***', ************ ************ **** ******* ** their ******** ** ****** *** ******** to *** ****** ********** ******** ********* COVID-19.

*** ******** **** ****** ******** * task ***** ********* ** ******* *** standards ** ***** *** * ******** posted *** ****** ****** ** *** 22.

*** **** ********** *****:

Other ***** **** **** **********

*** ** **'* ****** ***** *********, Steve *******, ********* **** ****** ******* is ******* **** ***** *********** *** inappropriate **** ** ***** ** "******** disruptions" ** ******* ********.

**** * ******** ********** **** ******** the ********* ** * *******-******* ** declared ** * ***** ** *** US, *** ********* ***** ********* ***** remedies:

*** **** ** **** ***first **** ****** ** ** *** ****** * ********* **** ** * ********* ********* ******.

*****'* * ******* ** ***** **** guidance *** *** ** *** ** a ********* ****** ** * ***** room ** ** * ****** ******** someplace.

** *********, **** *** ********** **** COVID-19 ***** ***** *********** *** *************, home ********** ** *******:

***** *** ************ **** ** **** here *** ***** **** ***** **** it ************* ** *** ***** ***** mitigations.So ***** ****'* *** ****, **** ***'** ******* ** ******* ** ****.

*** *** **** ** **** *** first **** ****** ** ** *** either * ********* **** ** * temporary ********* ******. ** ***** ***'* work, ******* ** *** ****** ** the ************ ***********, **** **'* **** central ******* ******* **** ** *** here *** ******** ****'* ***** **, its ****** ** ** ** **** monitoring"

Virtual ********* "****** ***********"

******* ********* *** ********* ******** * "two-phase ********" *** ****** ************ *** at-home ********** *********.

IPVM Image

IPVM Image

***** * **** ********* ************ ** address ******** ******* ** *******-******* ***** Services *** *****-** ***** ** "****** industry ********".

***** * ** ********** ************ **** "require ********* ******* ** ******** *********" including **** *** ****** *****.

******* **** ***** ************ – *********** whether **-** ** ***********, *** ****** of ****** *****, ********* *** ******** "** *** ****, **'* ***** complicated" *** **** ****** "**** **** to **** *******" *** ******:

** *** ******** **** *** ***** that ****** ** ** ******, *** know, ** ****** ***** ***** ****** power *** *** ****. **'** **** that ** ** ***** ***, ** want ** **** **** ** *** it *****.It's *** ****, **'* ****** ***********. So we need a little bit of time to to make that right. Another example was there was some discussion in task group about, you know, in the home, whether ** ** ** ** *********** *** ** ******* * *********** to the monitoring station, issues ** ********* *** ******** *** ****** **** **** **** * ****** *** **** **** ** **** ******* [emphasis added]

Ensuring ********* / ************

*** ***** *** ** ************ ********* the **** ** ******** * ****** and ******** ********** *** ****** *********, posing *** ********* ************:

IPVM Image

******* ********** *** ************ ******:

*** *********** ***** *** *** ***** and **** ************** ** ** ******* a ****** ****** ****** **********. *** is *** ******* ** ***** **** of *** *** *** *** ******* desktop ********** ** ** *** **** thing.

*** ********* ********* ***** ** **** here ** **** *** **********, *** secure ********, ** *** ********* ****** for * ******* ******* ** *** bit *** **********, *** **** **** encrypted ****** ** **** *** *********** itself ** *** ********** ******* ** the ********** ****** ****, ** **** to **** **** **** *** ********** goes **** *** *********** *** *** is *** ********* **** ******** **** up ** *** ****** **** ***** let *** **** *** ********** ******* the *********** *** *** ****** ** the **** ** ********* *** **** would ** ***********.

** *** *** ****** ***** ** extend **** *** **** *** *********** all *** *** ** *** ** the ********** *******.

Protecting ****

*** ****** ******* ********* ** *** requirements ** ********** ****, ** ********* company-owned ********* ******* **** *** ******* lock ************ ***** **** *** ****** up *********** ***** ** ******** **** off:

IPVM Image

******* **** ** ****, ******:

***** ***** *** ******** ** ****** an ******** *** **** ** **** computer ** *** ** * ****** dining **** **** ***** **** *** the **** ***. *** *** **** thought ****'* ******** *** *** *** to **.

** **** *** ******** ** ******* for **** ** **** ** *** workstation ********* ** ** *** ********** and ********** ** *** ******* ******* configured ** ****** **** *** ************ for ****** ********** **** *** *** know ********** ** *** **** ******** outside *** ******* ** ****** ** connect ********.

** **** ** **** **** **** it's ********** **** *** *********** ** not ******** *** ******** ***. **'* not * ********* ***** *****, *** central ******* *** **** ******** ** required ** ******* *** ********* *** get ** *** ** ** **** it ** **** *****. ** ***** for *** *******

Workplace ***********

*** **** **** ** ***** ** address, *** ** ******** *** ******* to *******, ** *********** ****** ********* to **** ************ *** **** **** other ****** ** ****:

IPVM Image

******* ***** **** *** ************ **** for ******** ** **** * ***** of ********** ************* **** ********* ******* Microsoft ***** ** ******:

**** ***** *** ******* ******** ** have * ***** ** **** ********** communication **** *** *********** ** ***** remote *********. ** **** *****, ** heard **** ******** *** ***** ********* Teams ** * ****** *******. *** know, **** ** ******* **** ****** these ****.

**** ***** ******* ******* ******* ********** with * *** ** ******* ** touch **** *********, ******* ********* **** there *** ************, *** *********** ** there's ******** **** ** *** **** and **** *** ** *********** ** correct ***** ****** ** **** ****.

Temporary *** ***** ** "**** *********"

** ******* ** **** ************ ********* by * "******** **********" **** *** US ********** ******** **********, *** **** monitoring ******** ** ****** ********* ** office ****** ** **** ** **** change.

*******, ******* **** *** ***** * requirements *** * "**** ********* ******* workplace ***********" ***** ** ** ***** for ** ******* ****** ** **** given *** *********** ** *****-**, ****** changing **** *** ***** **** ********** and ****:

**, *** ****, **** ** ******* this, ** ******* **** ***** ********** were ***** ** ** *********. ** time *** **** **, *** ****, we've **** ** ******* **** *** length ** **** **'** ***** ** spend ** *****,mitigation ** ****** **** ** *******.

** *** * *** ** ********* in ***** ** ** ***** **** in *****. ***, *** ****,changing **** *** ***** ****, *** ****, * *** ** **********, ******* **** ****. But at the same time, if if some of these things should be done in the longer term, then then we have to consider them as well. [emphasis added]

UL *******

** ********* ** **** ** *** status ** *** ******** *** *** input **** ********** ********* **** *** in ******** *** ** *** ********.

**** *** *** ******** ******* ** the ***** ** **-**** **********.

*: ****** ** *** ********* *** dates ** ******* *** *********?

  • **** ******** *** ********* ** ****** of * **** ***** ************ ********** from ******** ******* ** *** ******** from **** *** *.*. *** ******. It *** ******** ** *** ********* standards:
    • ****/** ***, ******** *** *******-******* ***** Services,
    • ***/***-****, ******** *** ****** ********* ****** Burglar ***** ******* *** **********, ***
    • ***/***-****, ******** *** *** ************ *** Services *** **** ****** ********* ******* and *******.
  • ** **** ** *** **** *******, this ******** *** ****** ****'* ************* ********* *********** ******(****), ***** ** *** ********** *** review *** ******* ** ********* ******* and *** ******. ***** ** ** cost ** *********** ** *** *******.

*: **** ******* **** ****** ** the ********* *** *********?

  • ***** **** **** ***** ****** ** opportunities ** *******:
  • ******: *** **** – **** ****
    • *************: **** **** – ****** ****
    • *** *************: ********* **** – ******* 26th.
  • *** ******** ******** *** ***** ***** standards **** ********* *** ********** ** the **** *****. ********* ** ***** comments **** ****** *** ******** ** the ****. *********, **** *** ** 2nd *************, ***** ** ********* ** close ** *** ****. ****** **** time, ********* ******* *** **** ** change ***** *****. ** *** ******** maintains ********* *** **** ** *** standards, ** **** ** **** ***** revisions ********* ** *** ********* ** November.

*: **** ******* **** ********** ********* had ** ******* *** ***** ************?

  • ** ******* ******* **** *** ********** station ********* ** *****-** ********** ******** in ***** ***** **** ****** ****** officials ** ********** ***** ***** ***** alerting *** ********* ** **** *** rapid ******. ** ******* ****** ***** that *********** **** ****** ** ****** health **** ********** ********** **** ***** inhibit ****** ********* ** *********** ******* stations. ****** ***, ********** ***** **** not ******** ** *********** ****** ********** measures. *** ********** ******** ********** **-**** alarm ****** ********** ** *** **** feasible, *****-****** ******** ** *********** **** monitored ********** ** *** ********* *** the ****** ** ***** ********* *****.
  • ******** ********* ******** **** ** *** on ********** **** ****** **** *********** that ********* ********* ** ********** **** UL *********. ** ** *** ****, after ******* ********* ********* **********, ******, and ***********, **’* ******* ******* *** for *** ****** *** ****** ** monitoring ******* ***** *** *********. ** LLC ****** * ********* ** ***** 16, **** **** ********* ********** ******** to ******** ***** ********* *********** ********** if ************* ******* ********** **** *** staffing ************ ** *** ** *********.
  • *** ** *** ********* ******** * set ** ********** *** **-**** ********** that **** ***** ** ********* ******** input. ***** *** ** *************** ******** as ******* ********* ********, *** ********** were ****** *********** *** ** ********* situation **** *********** ********* ***** ***** for * *** *****, ***** ***** it *** ******* ******** & ******* would ****** ** ******.
  • ** ***-*****, ** *** ***** **** governmental ****** ********** ********** **** ****** to ** ** ***** *** **** longer **** ********** ***********. *** ********** industry, ***** *********, *** ************ **** rely ** ***** ********** ******** ****** more ********* ***** ********* ************ **** was ******** ** *** ***** ** UL *** **********. ** ********, **’* Standards ********* ***** *** ***** ******** chartered * **** ***** ** ******* emergency ********* ************ *** ********* ** the ******** *** ******* ******* ********, UL827. *** **** *****’* ******** *** posted *** ****** ** *** **.
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