Mobile VMS Top Integrator Problems
Author: Ethan Ace, Published on Oct 24, 2016Login to read this IPVM report.
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Comments (14)
Sarunas Pavilionis
Hm, there is not integrators, but installers problems listed :D
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Undisclosed Integrator #1
Another big issue is AD integration on the app side. Some have it, some don't, and some just aren't very clean. For example, Avigilon requires both an "operator user" to login to the gateway server, and then another user (which can be your AD user) to login to the site. Milestone is capable of using just your AD user for authentication, and that's what other apps need to aspire to do as most users don't want to remember multiple users. Some apps that support AD on the PC clients don't even support it on the mobile apps which seems ridiculous.
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Sarunas Pavilionis
Mobile app's issues was already listed by IPVM - "cheap" products has more better mobile support, than "serious" VMS.
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Undisclosed Integrator #2
Milestone causes issues by routinely failing pci compliance, also if you try to use an industry standard https certificate you have to extract out the certificate in a convoluted way. What's worse they don't provide the tools built in so you extract with 3rd tools which is time consuming. To be honest they should "do a Google" and only support https and do it in an easy to implement way.
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Undisclosed Integrator #2
Hi Both,
Yes we are seeing a lot of sites now requiring PCI compliance. We find Milestone ( and others ;) ) always fail using the self signed, and port 8081 Mobile port. We switch off 8081 by default but setting up https seems so hard, I found a update on milestone support forums but just couldn't get it to work - the result is we now switch off Milestone mobile for PCI sites. Also the mobile port is a the hardest because its the only port you cant lock to a external IP, the very nature of it is you are accessing from a variety of random networks.
Joshua gave the example of IIS and yes this just works, you buy the certificate you drop it in and that is it.
I was working through this below but lost the will to live... :D
http://forum.milestonesys.com/yaf_postst2971_Purchase-Install-real--not-self-signed--SSL-cert.aspx
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Undisclosed Integrator #2
Hi Both, really useful feedback :)
Joshua are you saying if you have the csr in IIS ( I Do ) can can export it out for Milestone?
Thanks again
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Undisclosed Integrator #1
Josh is correct. You can create the CSR in IIS, upload it to your preferred public CA, download the issued cert, choose to complete request in IIS, and then you can actually choose to export it straight from IIS. No need to go to certmgr to do so. Then it'll upload just fine into Mobile Server. Josh is also correct in that it doesn't have to be done on the VMS server. Can be done on any machine with IIS installed as long as the request CN matches the DNS used with mobile server. Did this a couple of weeks ago with a fresh 2016 R3 install.
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