Mobile VMS App Usage Statistics Report

By: Brian Karas, Published on Jun 01, 2016

Overall usage of mobile apps has risen significantly from our 2012 report, with the majority of heavy users falling into particular categories.

115 Integrators provided data for this report, which is the most detailed breakdown of mobile app usage in the security industry.

We analyze current app usage statistics and look at the customers that are driving the biggest surge in mobile app usage.

******* ***** ** ****** **** has ***** ************* **** our **** ******, **** the ******** ** ***** users ******* **** ********** categories.

*** *********** ******** **** *** this ******, ***** ** the **** ******** ********* of ****** *** ***** in *** ******** ********.

** ******* ******* *** ***** statistics *** **** ** the ********* **** *** driving *** ******* ***** in ****** *** *****.

[***************]

*******

**** ********* ******* ****** apps, *** ** *** actually *** ****
****** **** *** **** popular *** ******* *********
*********** ****** ** **** is * ***** ******
***** ************* **** ** have ** ************ **** limit *** *****
********* ********* ****** ************, but *** **** **** mobile

Response ********

*** ****** ***** * single ******** ** ***********: "What ********** ** **** customers *** ****** **** (iPhone, *******, ***.) ** monitor ***** *** ******? Why? **** ****** ****?"

********* **** **** ****** app *** ***** ** be "*** ** *******", with *** ******** ** responses ******* ** *** extreme **** ** *** scale:

** *** **** ****** *** ***** Statistics ******, **** **% ** responses ********* **** ****** apps **** **** **** than **% ** *** time. ***, **** ****** has ***** ** **% of *********.

Convenience ** * ***** ******

***********/**** ** ****** *** often ***** ** * reason *** ********* ***** mobile ****.

"***** ** ***% **'* convenient, ***** ***** ** always **** ****. **** customers **** ** **** the ***** *** **** intimidating **** ********* ***** cameras ******* *** ********."
"**% ** *** ********* use **** *** *** only **** *** **** for ****** ******* *** alarms ** **'* *****, convenient *** **** ** use ************ **** *** two ** **** ******* are **********. ******* ** going ** **** ******** or ********* ********'* ***** is ******** **** **** and *******; ****** *** are ********* ****** ** our ********* ."
"**** **%. ****** ** convenience *** * ***** of *******."
"**% * ******* ** is *********** **% ** the **** *** *** rest ** ** **** a ***."
"** **** ***** *** customers **** **** ***** it *** ************ *** it ** ******* ***** businesses *** ** **** when **** **** ******* they ****** *** ** use ** *** ****** us ** **** ** them *** *** ** for ****. ***? *********** and ***** ** **** overall. **** ****** ****? Fear ********* *** ********; ensuring *********** *** ***** what **** **** ** do ** *** ***** they *** **********; ******** for ******* ******* ** they *** **** ******* to **** **** ********/*****/*****. It **** **** ** convenience ** *** **** to ***** *** ****** of *** ******** ** opening *** *** *** viewing *** ******* ***** sitting ** *** ***** or ** ***** ** the **."
"**% ** ****** ******, or ****** ******** *******. Convenience *** **** *************"
"**** **% ** *** clients ******* ****** ******* via ****. **** ** usually * **** ******, convenient *** ** ***** on ***** ***** ***** away."
"***% ***********, ****** **** them."
"***** **% ** **** not **** *** * think *** ***********."

Smaller ********* *** ****** *****

********* ********** ***** ***** of ****** **** ****** always ********** ** ******* users ** ******* *******:

"*** ******* ******* **** mobile ****. *** *********** small ********** **** ****. Most *** ** *** the ***** *** ***** regularly. **** **** ***** off. **** **'* ** a ******** ****** ***** away *****, ***** ** what **** *** ****** good ***."
"**% **'* **** ****** for ********* ** ******* their ****** ** ****** phone. **** ** *** systems *** ** ***** business ** ******* ******."
"**% *******. **** ** business ******, **** ******, administrators **** ** ** checking ** ** ***** place ** *** **** is ***** **."
"***% ** ** *** market. *% ** ** govt ******."
"********* ****** **%. **** are *** **** ** small ********** ***** *** level ********** *** ** want ** ******* **** goes ** ***** *****, and **** *** *** big ****** ** **** around *** ***** ********** on *******."
"**% *** *** ****** APP **** ** *** customers *** *** *** to **** **** *** home ** ******** ***** away."
"***% *********** ****** *** managers ******** ***** **** or **********."
"**% - * *** of **********/******** ***** ** not *** **. ******* small ******** ** *********** wants *** *** ****** but ***** ************* ** not."
"*** *** ** **** primarily ** *** ******* customers **** *** ****** to ** **** **** less. ** ***** **** the ******* ** ** in *** ****** ** one ****, **. ******* the ******** *** ********** it."

Interest **** *** ********* ** *****

*******, ********* ******* ** require ****** **** *** more **** **** ******** use ****. ******* ********* indicate ****:

"**** ******* *** *** is ********* *** **** don't ***. * ***** say **** **-** ******* actually *** ****."
"***** *****. ** ***** to ** * ******* for ********** ** ***** but ****** *****."
"******** ***** *** ****** ask *** **. *'* guess **** ** ***** actually *** ** ** an ******* *****, ***** the "***-****" ****** *** worn ***, *** * third ** **** ****** actually *** ** ***********."
"********* *** ** *** customers ******* **** ***, either **** * ************* standpoint ** **** *** for ** ** * key ******** *******. ****** priced *** ********* **** multiple *****, * **** know ** *** ** two **** *** ******** using **."
"***** **% *** ***** mobile *** ** ****** VMS. ***** **% *** for ****** *** ******* when ********** * *** system."
"*** ** ** ********* want **, *** **** do *** *** ** using ** ***** *** novelty ***** ***."

Corporate ********* ******** ** ** ********/************* ********

****** ************ *** ***** ********* **** using ****** **** *** to ** ******** ********:

"* ***** ******** **% of *** ********* *** the ***. *** ******** of *** ******* *** larger ************ **** ****** type ************. *** *** security ** *** *******, in ***** *****, *** app ** *** **** a *************."
"***** *%. ******** ******** want **, *** ** will *** **** *** network *** ****** ******* to ****** *** ***** system."
"**** * *** ****** clients **** ****** ****. The **** **** ** often **** ******* **** network ******** ********."
"***** * ** ******* there ** * ****** for ****, **** ** environments ** *** ********** level **** ***** *** adapted ** ******** ************ and ************ *** ******** security."
"*% ******, ********, *******, gov, ***** ****, ***... IT ****** **** *** allow **, ** ***** it ********* ** *********."
"Network ************ ********* ******* its ***"
"**** * *** ****** clients **** ****** ****. The **** **** ** often **** ******* **** network ******** ********."
"* **** **** **** in ****** ********* ************ there *** **** ****** to ** ******* ************/******** that **** *** ** mobile **** ********* ** impossible. **** ********* ** depts. **** ******** *********** of **** **** ******* owned ******."

******** ********* ****** ******* Clients, *** **** *** Mobile *******

*********** ********* **** ********* who *** ********* ********* at * ******** ****/****** to ***** ******* *** less ****** *** ***** overall.

"*-*% ****** ***** ****** to ******* *** ******* on ***. ****** **** are ******* **** ** *********** ***** who **** *** ********** *** ********."
"* ***** *** **** than *%. ** ********** in **** *** ******** centres. **-*** ****** ************* where ******* *** ************ monitored."
"*** ** **** **** on ***** *******, **** commonly *** ** ******/******** than ********* ** ***** end ***** ***** ******** use ******* **********."
"*** ****** ********* **** someone ********* ** ********** the ******* *** **** he/she ** **** ** the *** ** *** day **'* *** ******* at **** *** ****** on * ****** ******. The ******* ******* ***** have *** ***** *** managers **** ** *** everything ** *** ***** on ***** ******."

********* **** ********* ***** who **** ********** ****** used **** ** * way *** *** ****** to ******* ******* ***** on *******.

"**** *** ****** ***** enterprise ********* **** ****** security ***** ****** ******** facilities."
"****** ********* **** ****** guards **** **** ****** apps."
"* ***** *** **% of *** ********* ****** devices ** ****** *** the *** *** ****** control *********. ****** ** not ****** ********* ** always **** ***** ** front ** *** ****** computers ** *** ****** needs ** ** **** to *** *** ****** from ******** ** ******."
"******** **%. **** ****** aren't ******* ** * desk *** ********* *** their ***** *****."

Comments (2)

Michael Miller

06/01/16 01:36pm

IPVM should do some VMS mobile app tests. I don't think I have seen any reviews yet for the mobile experience.

Jon Dillabaugh

Pro Focus LLC | In reply to Michael Miller | 06/02/16 10:38am

I'll second that. Some of them are horrendous. Some are pretty good. Some surprisingly so.

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