Genetec Mission Control Tested

Author: Ethan Ace, Published on Jul 13, 2017

Genetec continues to move up market with their Mission Control, "Decision Support System", bringing PSIM-like procedures and incident management to their 'unified platform' / VMS Security Center.

We tested Mission Control to see how it worked, what features it adds to Security Center, how complex monitoring and configuration are, and how it compares to existing PSIM and VMS platforms.

Related, see our coverage of Genetec's other platforms/features:

******* ********* ** **** ** ****** **** ************ *******, "******** ******* ******", ******** ****-**** ********** *** ******** ********** to ***** '******* ********' / *********** ******.

** ****** ******* ******* ** *** *** ** ******, **** features ** **** ** ******** ******, *** ******* ********** *** configuration ***, *** *** ** ******** ** ******** **** *** VMS *********.

*******, *** *** ******** ** *******'* ***** *********/********:

[***************]

*******

** *** *****, ******* ******* *** ****** ** *** *** incident ********** *** *********, **** **** ****** ******** ******** ***** and ****** ******* ***** ********** ******* ******** ** ******** ****.

*******, ************* ****** ****** ********, *********, *** ******** ***** ** be * *********** **** **********.

*******, *** **** ***** **** ** *** ** ***** ** many ************* *** *** ****** **** ************* (****** ***** ******* less ********* **** ******* ****).

********

**** *****, **** *** *******, ******** *** *********** ******** / operation *** ******* *******:

******* ******* *** ***** **** **********:

  • ******** *************, ***** ** ****** ****
  • ******** **********, ***** ** ******** ****
  • ******** *********, ***** ** ******** ****

**** **** ***** ***** *** ********* *** * ******** **********, not ******** ** ******** ****** ** *******. ******* ******* ** currently *** **** *********'* ****** ********** **** ** ******** *******. ******* **** **** ******* ******* is ******** ** ** ******* ***** ***** ***** ******, *********** of ******** ******'* ******* ********.

Compared ** ****

******** ** ******* ****, ******** ****** **** ******* ******* ** significantly ***** ****. *******, ***** ***** ************ *** **** *******, with ****** ** ***** ***/*** ********* *********, *** ******* ****** and ********* *****, ***** **** ********* ********* *** **** ****** agnostic.

**** ***** ****, ******** ******/******* ******* ******** **** *** ***** integration ******* ******* ********, ******** **** ************* *** *************, ******* of ****** ********* ****** *** ***** ******* ** ****. **** may ** ********** ** ******* **** ********* ***** ******* ** their ***.

*******

******* ******* *** * **** ******* **** ** $**,*** ***, not ********* ******** ******** ($*** ****/$**,*** *********). **** ******* ** in ******** ** ******** ****** *********, ** ********** $*,*** **** license/$250 *** ****** (********** ** ********, *** *****).

******* **** **** ** ************ **** ** ******* ******* **** be ******** ** *** ****** **** ***** *******. ******** ******** and ******* **** *** *********.

******** ** ******* *** *******, **** ******* ** **** *********, with ******* *******'* **** ******* **** ***** *** ***** ******* cost (** **** ******** ****) ** *** ******** ** *******. However, ******** ** **** ******* ** *** ** ********** *******, it ** ** *** ***** ***, ** ************ **** **** installations **** **** **** **** *** ****** *****.

Version / ****** *************

******* ******* ******** ******** ****** **********. ** ** *** ********* with ******** *** ************ ********.

****** *** ****** ********* ** ******** ****** (********,********,******,*******, ** *******) *** ** **** ** *********. **** ******** video ****** ********* *** *********, **** ******* *** ********, *** cameras, ********* *********, ***. ***** ** * ***** ******* *** ($55) *** ******* ********* *** *** ******* ***, ***** ******** many ***** ***** ************ ** ******** ******* **** ** ********* detection.

Incident **********

** *** *****, ******** ****'* ******** ********** **** *** ****** to ***, *********** ******* ** ******** ***** **********, **** *** addition ** **********, *********, *** ******** **********, ********* *****.

***********, ** ** * ******** ******* ** *** ******** **********/***** Monitoring ***** ***** ** ******** ****, ********** * **** ** incidents ** **** ***** (***), ***** **** * *** ******* incident ********(*) *****. ********* *** ******* *** *** ******* **** shown ** *** *** ***** (**** ****** *** ***** ********** for *****/**********).

** *** ***** ** *** ******** **** *** *** ** the ******** ****, ***** ******** *********** ***** *** ******** ********, including *** ********, *****, ********** *********, *** ******* *****:

*******, ***** ** * *** ** ******** ********* ********** ******* during *****. ***** ********** *** ******** ** **** *** ********(*) through **** ********, ****** *** ************* *** ******** *****, *** sharing ********* ***** *** ** ****** *** ******** ********.

***** *** ****** *** **** **** ** * ********, *** most ********* ***** ***** **** ** ******, ****, ** ***** documents. *** *******, ** **** ** *** "**** *****" **** incident, ********* ******** * ***** ****** ** **** ** * fire ********** ****, ***** ****:

Incident *************

******** ** **********, ******** ************* ** * ******* ****. ********* are ***** ** *** ********:

******** *************

*** ******** *** ******** * **** ***** ** ******* ***** are ********* **** *** ******** ******. ******** *** ***** *** drag *** ****, ********* ** ******** ****** ****** ** ******.

******* ******* ***** **********, **** ** ********** * ******, ******* a *****, ** ********** * *** ** **** ** * specific ******. ************, ***** *** ******* ******* ** ******** **********, such ** *****, ****, ********, *****, ***., ******* ****** ** the ******** *** ******* *****/****, ** ******* ***** ********* **** the ********.

******* ********* ******* ** **** ****** *******, ***** *** ** a ******** ** ************** **********, *** ** ******** ** ******** required *** **** ********. *** ******* ********* *** ***** ***** desire **********, ***** *** ***** ** *****, **** ********* ******** adjusting ***** ********** ** *** ******** ** ** ********.

********* *************

*******, ********* ************* ****** ***** ** ***** * *** ** steps ** ** ******** *** **** ********, ********* ******** *** certain *****, *** ********* ******* ********* *** *********, ***** *****.

****** ********** *** *** ******* ** ******, *********** *** *** incidents ** * ***-******* **** ***** *******. ************* ** *** level ***** ******* ******* ** ****** (*** **********) *** ****** to **** ******* ********** *******, ****** ***** **** ** ********** to ********** ***** *** ******* ** ******* *******, *** ****** to **** ******* ******** ***** ***.

Support *********

***** *** **** *** ********** ********* ** ********* *** ******** reference. ***** *** ******* *********** *** ******** ****, ** ******** Center ****** ***** *** ******** ** *** ********** ****** (****** in ******* ******, **** ** *******, *** ** ******* ***.) instead ** ******* **** ********. ********* *** ********** **** * given *** **** *** "***". **** **** *** ******** *** be ********** **** * *** *** *********.

** **** **********, **** ************* ****** **** ***** ********* ** digital ******, *** ********* *** ********* ******* ***** *** *** in **** *** ** * *********** **** **********.

Time ** *******/***** *****

******* ******* ******** **** ***** ***** ** *** ********-******* *****, including ***** ******* *** ********, ******** *** **** **** *******, workflow ***** ********* ** *******, ********* ********, *** ****. *** activities *** ***********, ******** ******** ** ****** *** **** ********* took ** ******* ** * ***** ********, ***** ********** ** the ******* *** ******** *********, ***.

** ****** ********, ******* **** **** **** ** ****** * visible ********* ***** ** ** ****** *** *********, ** ****** operators ** *** **** ******** *** ****** ********.

Incident *************

**** ***** ****** ** ******** ******, ********* **** ***** *** investigation ****. ***** *** ****** *** ********* ***** ** ****, date *****, *****, ******, ********, *** ****. ****** ******** * given ***** ******* ** **** * ******** *** **** ******** entities.

***** *** **** ****** ** ******** ** * ****** **** timestamped ********, ********* **** ******* *******, ******** *****, ***.

More ******** **** ******** ****** ***** **********

********* ****** **** ******** ******'* *****-** ****** ** *** *** ways:

  • ** ***** ** ********:*** **** ******* ** ******** *** **** ** ** ***** are *********** (*******, *********, *** ********) *** *******. ************ *** be ********* *** ** **** ***, *** **** ** ********** outside ** ******* *** ***** *** ***** ***** ***** ** Incidents.

  • ******* ***** *****:****** *********** **** ***** *** ************ *** ***** *** ****, as **** ** **** ***** ***** ******. ** ********, ******* Control ****** **** ***** ***** ** ******** ********, ********* ***** operators **** *** ********, ***** ** ******** *****, **** ** user ****, *** ****.

Versus ********* ********

********* ******** ****** ***** ** ******* *** ********** ****** ** the ***** ****** *** ** *****, ******* ********* ******** ********* of *** ***** ** ** *******. *** *******, ** ***** may ** *** ** ******* ** **** ******** ********* ** all *******, *** *********'* ***** ******* ******** **** *** ****** camera. ***** ******* *** ** ******** ********** ** ******* ** the ********, ** ****.

******** **** *** **** * ****** *** ** ********* ******* Control's ********, ***********, ********, ***., *** * *** ** **** triggers ** ******** ****** ** ********** (**** ** *** **** read, ******** ** ****** **** *****, ******** ** ****** *********).

Versions ******

**** **** *** ********* ***** *** ********* ******** ********:

  • ******* ******** ******:*.*.***.****
  • ******* ******* *******:*.*.***.**
  • ******* *******:*.*.**.*

Comments (10)

Itamar Kerbel

07/16/17 05:52am

**** *** ****** *** ******** ***** **** ********** *** * really **** ******** ***** **** **** **** **** ** *****.

**** ****, **** ** **** ** **,***$ * ***'* ***** we ***** ** **** ** **** * ****** *******....

Undisclosed Distributor #1

07/17/17 01:31pm

****** *** *********! *** *** ******* ******* ** *** ** the **** *** ***? *** ***** *** *********** ******** ********** packages *** **** ** *********?

Avatar

Ethan Ace

IPVM | In reply to Undisclosed Distributor #1 | 07/17/17 04:37pm

** *** ** *** ******** *********. ** *** *** ************ complicated, ****** *** **** ** **** **** *** **** *** prerequisites *** ************ ********* **********. ** ******** *** **** ****** version ******** ****** ***** ***** ** **** *** * *** before ******* ******* ** ***.

** *** ***** ********, ** ***** ** **** ** ******* them. ** *** **** *** *********** ** ** *****?

Avatar

Ethan Ace

IPVM | In reply to Ethan Ace | 07/17/17 04:42pm

*** *******'* ****, *** ******** *** *** * **** *******, it *** * ***** **********, ******** ******* ******* ** *** server.

Avatar

Joshua Hendricks

Milestone Systems | 07/17/17 07:01pm

** *****,

***** ****** *** ****** *********** *************, ***** ***! **** * minor ********** ******:

********* ******** *********** ****** ***** ** * ****** ****** *** related ****** *** *****. **** *********** ******** ***** ** ****** an ***** ******** ***** ** **** **** **** *** ****** is ******* ********* ** *** *** *******

**** ** ******** ********** **** ** **********. **** ** ** example ***** **********...

Milestone Alarm Definition

*** *** ********* *** ****** **** *** ********* ******* ********* by *** **** ***** ********** *****...

Milestone XProtect Smart Client VMD Alarms

****** *****

Avatar

Ethan Ace

IPVM | In reply to Joshua Hendricks | 07/19/17 09:52pm

***** *** *** ******** **** ***. ** *** * **************** in ************* *** ** **** ********* **.

**** ***, * ********** ******** ** ******* ****** ** *** cameras *** ****** *********, *** **** ***** ***** ***** **** the ***** ******:

** ******** ************* *** **** *** ****** ** ******** ****** related ******* ** *** ***** ************* (*****), *** *** ********** camera ******** ** *******.

*'** ****** *** ****** ** ******* ****, ******.

Samuel Rodgers

In reply to Ethan Ace | 07/21/17 03:55pm

**** *** *******, ** *'* ************* **** ***'** ****** ** do *********. ** *******, *** *** **** *** ******* ***** (ie, "****** ********") *** **** ******** ******* ******* **** *****. Any ****** ********** ** ***** **** ******* ******* *** ***** of *** ********** ******* **** *** *****, ** *** *** leave **** "******** ********" ***** ***** ***** *** ****** *** it'll ***** **** ** ******* **** *** ********** ****** (******* a ******, ****, ****, ***). ** **** **** ******* **** additional ***** ******** **** ****/******** ******** ********* ** *** ***** (in ***** *****, *** ***** **** **** *** ****** **** the ********** ****** *** ***** *** *** "**** *** ********" settings **********).

**** ***** ** **** ****** ** ** ** **'* ***** that *** ******** ********* ** ** ******** ** ** ***** are ********** ******** * **** ** ******* **** *** *****.

Avatar

Ethan Ace

IPVM | In reply to Samuel Rodgers | 07/21/17 04:13pm

****** *** ******** **** ***. ** ******* *** ** **. I've ******* *** ****** **** ****.

*************, **** *******, * ******** ** ***** * ****** ** instances ***** *** ********** ****** *** *** *******. * **** have ** *** *** ******** ****. *** * **** ********* what *** **** *****, ******.

Samuel Rodgers

In reply to Ethan Ace | 07/21/17 04:25pm

* ******* ******** ******* ***** ** ***** **** **** *** working ** *** ** *** ******* *.* ********, * *** it *** ****** ** *.*.***.**** *** **** ******. **'** ******* 5.5.670.4045 (***) ** * ** ******** **** *** **** ******* is ** ** ***, **** *** **** **** *** *****.

Undisclosed End User #2

07/21/17 02:02pm

***** **** ** *** * ********** **** **** (*******) ******** PISM. ** * ***** ***** **** ******** **** ****** ** well.

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