Milestone Has Problems

By John Honovich, Published Oct 01, 2019, 10:31am EDT

Milestone has problems. While the company previously excelled in the shift to IP cameras, as IP has matured and competitive differentiation has shifted to AI and VSaaS, the company is now struggling to find its way.

Inside this note, we examine 3 inter-related themes:

  • The lack of significant new product development
  • The bungled spinout of Arcules
  • Their continuous PR problems

Finally, we conclude with observations about what Milestone could do to rectify those problems.

*** ****** **: ***** Milestone *** *** *** delivered *** **** ** or ***** ********, **** has ****** ******** *** confusion ** ******** * competitive ***** ******* (*******), Milestone ** **** ** issue ******** ***** ******** that **** *** ** be ****** *******. *** the *****,********* *** **** *** symbolic "#*" ************ ** ********* *** more **** * ******.

Lack ** *** ******* ***********

********* **** ********* ******* new ******** *** ***** releases ** *** **** a *********** *********** ******. A *** ***** *** (**** / ****), ********* was ********** ********** *** not ********* ********. ***** ****, **** have ***** ** * quarterly ******** *** **** kept ** **. *** challenge ****** ** ****, while ************* ****, ** has ******* ******, *.*. 2019 **'* '*** ************':

** *** ***** ****, Milestone *** ********* ********* new ****** *** *** delivered ****.

PR ********

**** ***** ** ***** PR ********.

** ****, ***************** *** **** ******* conference****** **** ******** *** teasing * **** ******** engine / ********. ** months *****, ** ** still *** ********. ********* got ***** ******** *** industry ******* *** **** not *** *********.

****, ** ****,********* ************** ***** ** "******** innovation ******** **% ** 2019 ****-***". *** '********' may **** ** **. The ******** ** ***.

***, ** ****, ********* came **** ****** *** ********* * 'marketplace'**** **** ******* ******** until *** ******** ** was **** * ******* 2019 ******* ***** ******* was ******** *** ****.

** **** ******* ********, it *** **************** *********** ********* *** same ***** **** ** 2016 ** ****, ***** *** '*********' theme *** **** ****.

***** ***** *** *** most *********** ** ******** for *********, **** *** ongoing. *** *******, ** GSX ****, ********* *** nothing ****** ** ********, so **** ****************** *** '*** *** been ****** ** ********' only ** *************** ********** ******** ********.

*** **** ******,********* ********* ********* * 'GDPR-Ready' *************, **** *** IPVM ** ******** **** ** ***** software *** *** ******** and *** ************* ****** was '*** ********' ** the **. ********* ********* with * **** **** addendum ** *** **** bottom ** *** ***** release:

Bungled ******* ** *******

***** ***** ****** *** problematic ************ *** ********** combined, *** ******* ***** for ********* ** *******. Part ** *** ******* is ******* ********* *** part ** ****** ******* existence.

******* ***** ***-**** ** mid-2018 ************ ******* ***** their ***********. ***, ** least ** ** ******* to *********, **** *** true:

********** *** ************ *********** in ***-********* **** * ****** of ***** ****** ******** exiting. *** ***, ******* employee ****** *** *** only ******* ** *** actually ****** **** *** last * ******:

******** **** ** ******* whose ********** ******** ****** continues:

**** ** ******* *** no ********* ********, *** existence ** ******* ** be * ******* *** Milestone. **** ** *** Milestone ***** *** ********* people **? *** **** important ********** *** ***** to *******. **** **** scenario **** **** ********* customers ** *******; ***** case **** ** *********.

***** ***** ** ** integration ******** *** ******* Arcules *** *********, **** when ** ** ********, it **** ********** ** more ********** ** **** with *** *********, *** sales *************, *** ******* organizations, ***. **** * single ********.

***** ***** ***** ********* competitor, **** ********, *****, and ******* *** **** cloud / ** ****** their *******. ** ** simply ******* ** **** more ***** *** ** incumbent ** ****** *** to *** ***** ****** than ****-*** * ***** sibling.

#1 ** ****

****** *** ****,********* ** ** ****** #1 ** ***'* ********. ***** **** ** not ********* ** *** virtually ****** ** *** industry *** **** ****** in, ********* ******** **** heavily. **** ****, **** have **** **** ** their ********.

*** **** ******* '****' them **** ** * sign ** *********'* **********. Genetec *** ********* *** mass ****** (***** **** declared * *** ***** ago***** ** '******'). ** *** *****, Genetec *** ******* * much ******** ***** ** high-end ***** ************ (****** with ********* ***** *****). And ******* *** **** well *********** ****** ********* at *** ******* ** most *****.

*** *********, ******* ** no ****** *********'* **** important **********, ** ** themselves.

How ** ******* ***** ********

*** ******* ** ***** may ** ** ******* back **** *********'* ******. It ** *** ***-**** ******** ********** ***** ** * natural ***** *** **** such **********.

*******, *** ******* ******** to **** *** **** significant ********* ******* ** to **** ******* **** into *********. ** ***** resolve *** ******* '***********' Arcules *******, *** ******* / ********* ******** *** give *********'* ********* **** something ************ *** *** interesting ** **** ***** it.

********* ** ********* ***** to *********** *** ********** risk **** *** ************ bring *** ***** ******** so *** ***** **** they *** ** ***** more ** ******* ********** than ***** ***********.

**** **** ******** *** they ********* ******* ****, though *** **** ** a ******* **** *** this ** ******* ** us. **** **** ** a *** **** *** Milestone ***** ** **** do *** ******* ***** quickly, **** ***** ** facing * ***** ******* in *** **** ******.

Vote / ****

Comments (49)

******. *** *********** **** Canon ********\******* ***** ** a ****** **** *** Milestone **** *** **** 2 ***** ** "**********".

**** * ******** *** VMS ** * ****** person *** ************* ***** wanted *******.

** **** ** ************* detect ***** ********* ** their ****. ;)

**** ************ ** *** mean ** "**** ******* back"?
- **** *** *******
- ***** ** ****
- ***** ******

* ** *** **** much ***** *********. *** if * ***** ***** it ** * ******* software *******, ****** *** of *** *** ****** they **** ** **** one**** ****. ** **, ******* back ******* ***** **** add **** ******. ******* being * ****** ********* issue, ** **** ******* team ******( *********** **** slow *** **** ** the **** *** *** bugs). ****** **** ** the ****** *** ***** the ******* *** ** fight. *** **'* ********** critical *** ** ******* new ******** *** *** the ****. *** ****, the ***** ****** ** recognized *** **** ****** pushers *** ******.

*****, **** ** **** an **********. * ** not **** *** ******* at ***.

**** ************ ** *** mean ** "**** ******* back"?

***** ** **** **** Milestone. ********* *** ******** Enterprise *** ******** ********* for **** *****, *** they *** **** ******** Corporate *** ******** *******.

*** ** *** *** issues **** **** ** this ******* ****

****, **** **** ** a ******** ***** *** typically *** ** *********** one. ******, ********* *** once ************ **** * big ******* **** ** moved**** ********** ** *********.

**** ***** ** * much **** *********** / difficult ********** ** ******* was ******** *** **** are ***, ** *** they ******* *** ** or ** ** ** anchor ****** ***** ********* neck?

** ** ***** *** mean ** **** ** work ****.. ** ***** be **.

**** **** *** *********** assumes ******** ** **********. Just ********* "*** ********" state ***** * *****.

*** **** **** ** you **** ** "*** an ***********" ***. * literally **** *** ****** release *** * *****.

*** **** *****.
*'* * ******** ***** are * ***** ** software *********:

*) *****-******. **** ***** - ******. *** ***********? Let's **** ** ** regardless *** ******* *** a ******** ********, ********** tech ****.

*******: ********* **** ** Ballmer ****.

*) *******-******. **** ******* is *** ***. ** have **** ******* - sales **** ******.

********.


*) ***********-******. ** **** good *********. *** ******* will **** **** ****.
******.

**** ** *** ***** and ***** *** ** more **** * ********. Imho, ********* ***** *** company ** ****** ** tends ** ** ******* 1. ***** **** *** very ***** **** *** they ****** **** * step ****.

*’* ******* **** *** name ****** **** “***** Global, ***” ** “*******” hasn’t ****** ****** ******.

*******:********* / ***** ********* Cloud ******* ***** ******, Now *******

********, *’* ***** *********; i’ve **** * *** of ** ** ** day, *** ***************** *** “******” *** their **** ****** ****** like **** *******:

*** **** ** * company **** * *** about **** *** ******** wishes ** ****** ** prospective ********* – *** values, *****, ******* *** the ******* ** ****** to *****...

** *** ***** ******, Inc. **** ********* *** advanced *** ********** ** the ***** ********** ********, it ****** [********] **** the ******** ******* ** wished ** ***** *** the ********** ** **** building *** ******* ****** what *** ***** **** reflected...

...** *** ********* **** our **** ******* **** bold [********]. ** ****, the ******* **** ****** trust, ********, ******** *** the ********** ****** ** our *******, *** ******* and *** *******. *** similarities ** *** ***** name *** ** ***********, either. **** *******, ** acknowledge *** **** ** Arcus – *** ********** developed ***** *** ***** moniker ***** *** ******* offering ********.**** *** *** ****, however, ** **** ** communicate ****** ****** **** technology **** ********* ******.

*** **** ******* ** the ******** **** *** the ***** **** ** me **** *** ***** competency ******. ******* ****** **** ****:

*** **** ** **** company ** ***** ******. Unfortunately, ***** ******* ****** another ******* *********** ********** "****** ********** ***** based ********" *** **** the ****** ***************.***. *** ********* / Canon ***** ****** ********* has *** ****** *************.***. *** * ******* investing ** **** *****, naming ***'* ******* **** a ******** **** *** domain **** ******* ***** company ******* **** ** not **** ****.

Arcus ****: I’m afraid our name no longer reflects the bold company that we’ve become. To remedy this, I am proposing we insert the power letters “le” right before the final “s”. Thoughts?

Arcus ******** *: That new name is really powerful and strong! It just exudes way more. Plus, its got the L.E. subliminal thing, and the Hercules allusion. I’m in!

Arcus ******** *: Sir, good news, arcusglobal.com is willing to sell their domain name.

Arcus ****: On second thought, power is overrated.

*** ******** ** ******...******* should ** * ********** to *** ********* ****...** should ** **** ******* the **** ******** *** should ** ******* ** the **** ***. *** issue ** **** *** top ** *** ****** you **** ** **** how ** ****** **** and *********** ********* **. Genetec *** * ******** in ***** **** ****** you ** "********" * cloud ****** **** ********** into ***** **** ******** Center *******. * ***'* know *** ********** **** are **** ********** ** general, *** **** * technical ***** *****, **** is ******* *** *** citywide ** ****** ********** strategy.

** ***'** ***** ** one ** *** ***** C ***** ****** ** Milestone, *** ** **** not ** *** *** of *** ****. *** need * ***** **** of ********** ** *** the **** ****** ** the *****. **** *** market **** **** ******* as ***** *****...********* ******* to ** **** *** both ** **** **** product ***** *** ** the ***** ******** *****. See ******* **** * core ********** ***** *****. See: *******, ***** ***, Open ***, ***....******** ** ahead ** ***. *** have *** ********* **** core ******* *** ***** and ****** ** ********* into * ******** ****** strategy. **** ****...*** *** have *** ******** * hole. ***** *** **** to ******* **, *** change ** ********* *** can ** *******.

*'** *** **** ********** color. *** **** *** to **** * *********** is ** **** ** adoptable ******* ********** ******, Apple, ******, ***. *** many **** ******* *** writing ** * ****** medium ** ***** ****** who *** *** *** and *** ********* ** write ** *** ********* core? */* ** *% respectively?? *** **** ****** have ** ***** *** kit, ******** ** *** SDK *** *********?

**** **********, *********** **** many ** ***** ******** VMS's *** ** *******. Many ** **** **** their *** ******** ******* generating ***** **** **** MONTHS ** ****** ** get *********** ****. *** to ******* ******* ****** and ******** *** ** interest ** *** ******* itself. **** *** **** to **** **** **** making ******* ** *** core ******** *** ********* bug *****, ** *******, SR *******, ******* *******...*** are ****** ******* ***** integrations. ** *** * mention **** ***** ** not ****** ******* *****?

*** *** ***** ** a ********* ****** ******** animal. ******** ** ** home. **** ********** **** not **** ** ** as **** ********* ** innovating *** ******** ** the ******. **** ***** the **** ** ***** and **** ***** ** be ********** ***********. *****, Milestone *** **** ** do...

* ***** **** ******* was **** *** ** purpose, *** ** "********* innovation ******** ** *** location ** ******* ******" but **** ** * " **** ** **** " **********.

*** **** ** ** not ******** (*** ****** at **** **** **** I ***) , * will *** **** ** back **, ** **** be *** **** ** a ******.

"**** *** ** *******, not ** "********* ********** inspired ** *** ******** in ******* ******" *** more ** * " sink ** **** " experiment."

* ******* ********* ****** their ******* ****** '********** center' ** ******** **** called ** **** **** started ***** ******/******* (***** is ** ******).

***, **** *** ** Irvine.

****'* ******* **** ** a ****** ********** **** before ** **** ***?

** * ****** ********* the *** ******* **** was *** * *******, embedded ******* ** ********* meant ** *** ** edge *******. **** ******** was *** ********* *** it ** *** ***** M10. * ****** ** a ******** ***** ********* dealer ** *** **** and ** ***** *** touch *** ***** *** under *** ******** ******* of *** **** *********** project. **** ******* *** spun *** *** *** basically ********. * ***** to ***** *** ******* back **** *** **** where **** ***** ******** the ******* **** ********* has ** ***** *** I **** ***'* *** it ***** ****** ******* under *** ********.

** * ****** ********* the *** ******* **** was *** * *******, embedded ******* ** ********* meant ** *** ** edge *******

***, ****'* *******. ***:********* ***** *** ******, *** *******:

***** ** *** ** the ***** ******** ***** we **** **** ****, with **** ******** ******** and ************ **** * Dropcam, *** *** **** than *** ** *********'* other *** *********.

***** ** *** ********* partner ****** **** ***** with *** *********** *** client.

******* *** ** ** issue ** ****. ******* being ******** **** **** a ***** ***, ********* and ** ******* **** confused, **** ********* ** to *** ***** *** support. ********* **** **** are ********** **** *** that ******* **** ** handled ** **, ****** we *** ********* ***** WD's ******* ** *********** support *********'* ***.

** **********, ****** **** ambitious ***** ******* ***** your ****** **-****** *** was ******** *** *****.

*** *** ***** (** the ******) ***** *** innovation ** **** *****..**** their ****** ******* ***** they *** ***** *********. Due ** ***** ************ culture *** '******** ** committee ******' ********** ** hard. ******** ****** *****, the **** **** ** XProtect ** **** ** the ***** **** *** underlying *******-******* ************ (*** 2016, .*** *.*, *** DirectX **). ******* ******* into ********* ***** **** them * ***** ***** and ****** ****** ** innovate.

******** ****** *****, *** code **** ** ******** is **** ** *** tooth **** *** ********** Windows-centric ************ (*** ****, .NET *.*, *** ******* 11).

***** *** **** *** are *** ***** ***** Windows-centric ************?

** *******

********

*** ******** ****** ***\** client *** ** ****** and ***** ******* *********** like ** *******?

******** *** *** ** VM. ***** ** **** Linux ******* ** *** server *** ** ***** on * *********. *** can't ******* *** ***** version ** **** *** hardware ** ***** ** this *****.

*****

*********** ****** *** ** written ** *++, ****, & ********** **** ** OS ************.

*****

**** ***'* ** ***: ==>'******** ** ********* ******'

****** *** *************** *** much ** ******** ****** dont **** *****. **** cloud - ** ***, Verkada - ** ***, Stratocast - ** ***. The **** ***** *** a *** ********* ******* than **** **** ** our ******** ***** ******* it.

**** *** ****** ******** makers **** *** *****, solutions **** ********** *** fly. ***** **** ****** point ** ******* ** front ** **** ***** CIOs *** **** **** nix *** ******* ****** point ** ******* ** a *********. ***********, *********, etc - ***** *** things **** ****** ** those **** **** ** maintain *** ********** *** the ******* ** ***** on.

****** ** *** ***** look **** **** ** the ********** **** ***** like **-*** *** ******* up.

*** ****** **** ** the **** ***** ** problems *** ** ** concerning **** **** **** design ******** *** *******.

"***********, *********, *** - these *** ****** **** matter ** ***** **** have ** ******** *** technology *** *** ******* it ***** **."

**** *****.

*** *** *** *** discount *** ** ** CCTV **** ******* *** 'IT' ******* ** ******** method **** ****** ** recording ****** *** ****** dominant.

* ** *** *********** the **** ******* *****.

* ** ****** ******** out **** ******* ********* in ************/******** **** ** desire ** **** ***** recorded ******* *********/****** ****** the ******** ** ***** local ******** **************.

***% ****** **** ***** is * **** *** a *****. *** ** all * *** *** all *********.

************* *** *********** **** suppliers, *** ******** ** those ***** ** ********* have ******* ***** **** in *** ******** ** another. ***'* **** ** either ******* ******** ****** or ********* ******** *** arguments ****. *** *** logos ** **** ***** are **** ****** ** obtain **** ******** ** exploding ********** **** *** benefit **** *** *********** of *****. **** ******** financial ******* **** ********* the ******* ** * service ** ***** ** keep ******* **** *** funding **** ********* ******. It ** * **** more ******* ***** *** than ** ***** ***.

** ** * **** more ******* ***** *** than ** ***** ***.

***** * ***** **** your '******** ** *****' comment - ********* **** VARs *** *** **** enterprise ********* (***** ******* on ************ **********, **** time *** ****, *** customer ********** ** * particular ************, **** **** time) - *** *** explain **** *** **** by '******* *****'?

* ***** ******* **** the ********** '*****' ******* at ***** ******* ** what ** *** ****** been,and ** ** *** '***-**********' ************* (that *********** ********** ************* ** numbers ** ******** ********* based ** ***** ******)which **** *** **** ****** ******** *** ***** ** * ********** ******* ********.

** * *****?

***** ********* *****. * would *** ****** **** cloud ** **** **** for *************, *********** *** function **** ** **** just *******. ********* *** nearly ********* ** *** cloud ***** **** ** a ********** ***** ** perform ******* ********* ** the ***** ** ********* continues ** ****.

****** *** *************** *** much ** ******** ****** dont **** *****. **** cloud - ** ***, Verkada - ** ***, Stratocast - ** ***

**** ***** *** **** poorly *** **** **** a ******.

***** *** *** **** Eye *** **** ***** fairly **** ** ***** with *****.

** ** *****, * am *** ****** *** is ****, **** **** both *** *** ** box ******** *** ****.

* ***** **** ** disagree **** *** ********* of **** ***** ***** poorly (**** *** **** 2 ***** **** **). New ********** *** *** direction ** *** ******* has **** ****** ********** from *** ***** ** view.

*** ** ****** *** my ******* ***** ** help ******** ***** ** cloud ********** **** ******* thousand ******* (*** ** Axis ********). *** **** caveat ** **** **** is *** **** ** takes ** **** *** a *** ******* ********* to ***** *** ******* into * ******** *****. Regardless, * ***** ***** the *** ******** *** been ***** ************* **** compared ** *** ***.

** ** ****** **** havent **** **** ** all **** ** * new ****. ** *** them ***** ****** ***** in ** *** *** time.

** *****'* **** **** research ** ******** **** Milestone's **** ************ ******* all *** *********** ***** their *********** ** *****. Many ** *** *** innovators ****** ********* **** simply ***** ** ** have **** ********** ****** as * ****** ** the *********** *** ***** rather ***** ***** **** enjoying ***** *** ********* in ********** ** ******* away ** **** (** you ***'* ******* ** check *** ***** ******* lot). **** ******* ** of *** ******* ****** bubble ** ***** **** by *** *** ********* of ************ **** **** left ** *** ****.

**** **** ** ********* briefcam **** ***** ******** features.

*** *** ***** ******** in *********...

*** ***** **** **** to **** ** **** of ***** ****? **** are **** ********** *********** revenue? * *** ** from * **** **********, but **** * ******** stand *****...** ***. **** the ******* **** ***** be * *******...

******* *** ******* ********** tells *** ** ******** that *** ****** *********** haven't ******* ******* ** because **** *** *** dumb ** ********** *** value.

* ***'* **********... **** is ******* *****?

**** **** *****, ******* transcript:

***********: ***** ***** *** say ** *** ********* in **** ***** ********* and **** *** **** of *** ****** ***** holding *** ******** ****?
******* ***: ** * think **'* * ****** of ********* *** * lot ** *** *********** today ****'** **** ******* on ******* ******** ** a ******* ***** ** win *** ******** *** getting **** ** ********** the **** ***** ** a ******* ********* ******** model ** ****** ****'* gonna **** *** ********** for * *** ** the ***********

**** ** ******* *** same ******* **** ********* makers ******** **** **** integrators ***** *** ****** with ***** ******* ********* offerings * ****** *** - *** **** ******* selling ****.

********* ******* **** * come **** **** **** were **** *** ******** solutions ** ******** ******** vs *** ******* '*******' that **** **** ********** sold **.

******* **** ** ********** the **** ***** ** a ******* ********* ******** model ** ****** ****'* gonna **** *** ********** for * *** ** the ***********

** ** ** ****** that * *********** ******** of *********** (** ******* included) *** *** ***** to ****** ********* *******. For * ********** *** incremental ***** ***** ***** RMR ******* ***** ** bog **** *** ********** department ** ******* *** collecting *** *** ******* managers ****** *** ***** projects. **** ** *********** as * ****** ** grave ******* ******* * would ****** **** * 100 ****** $**** ******* that ** *** *** done **** ** **** a *** ****** $**** project **** * **** to ******* ********* $*** each ***** *** *** next * *****. ******* the *********** **** *** RMR *** ******* ******* baked ** **** *** integrator ***** ** * even ******* *********.

*** ** ***** ***** are ******** ** **** around. **** *** *********** of ** ********** - why ***** * **** to?

**** *** **** *** automated ******* ***** **** gets **** ******.

* **** ** * cloud ***** ******* - but ***** *** ** is ***'* ********* ** this ***** ...

**** ******/********* ***'* **** well **** ***. ****, some ********* **** *** buy * ******** ** an *** *****. *******, there *** * *** of ********* **** **** and * *** ** companies **** *** ******* in ***** **.

************ ** ****** '*** would * **** **?' There *** ******* *******.

*) ****** ********* ** your ********

*) **** **** **************

*) **** **** ************ with **** ********* (**** benefits ** ****)

*) ******* ****** ******* for ********* ********* ** capital ****** ** *********/****** to ** ******* ******** or ***********

**** *** ******** *** billing, ***** ** ******** in ******* **********, *** will **** *** ******* after *** ******* ******* have **** ****.

*** ************* **** ** lease ** **** **** recurring ******* **** *** user *** *** ******* to ****** **** ****** anyone ****.

*** ** *********.

*** ** ***** ***** are ******** ** **** around. **** *** *********** of ** ********** - why ***** * **** to?

** **** ***** ****, it’s ****** ** ***** partly ******...

********* *** *** ******** for * **** **** and *** ****** **** keep ********. ** **** faith ***** **** ******* bungled * ********* ********** of *** ******* - Which ***** ** ******* us ********* *** ********** the ****** ***** ***** of ********** & *******. We **** ** ** a ****-***** ******* *** at **** ***** ** have **** ********* ***********.

********* **** ** ********, see ******** ****** ********

** **** ** ******* updates ** **** ** this *****.

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