Responsibility Split Selecting Locks - Statistics

By: Brian Rhodes, Published on Jul 22, 2019

A heated access debate surrounds who should pick and install the locks. While responsible for selecting the control systems, integrators often struggle getting locks to work when others supply them.

So we asked integrators 'What percentage of your new access control doors have you been in charge of selecting lock hardware?' 150+ integrators told us how often they select access control locks, and explained the market factors driving the responsibility.

Inside this report, we examine the trends and the key reasons integrators select locks, in which situations they do not, and which trade is a common partner in doing the work.

* ****** ****** ****** surrounds *** ****** **** and ******* *** *****. While *********** *** ********* the ******* *******, *********** often ******** ******* ***** to **** **** ****** supply ****.

** ** ***** *********** 'What ********** ** **** new ****** ******* ***** have *** **** ** charge ** ********* **** hardware?' 150+ *********** **** ** how ***** **** ****** access ******* *****, *** explained *** ****** ******* driving *** **************.

****** **** ******, ** examine *** ****** *** the *** ******* *********** select *****, ** ***** situations **** ** ***, and ***** ***** ** a ****** ******* ** doing *** ****.

[***************]

Results **********

********* **** ***** ******* in *** ***** **** sell, *******, *** ******* access *****:

*** **** ****** ***** (23%) **** ** **** select ***** **% - 100% ** *** *** time *** ****** ****, while **% ** ******* state **** ****** ***** on **% ** **** doors.

*******, ******* **** ******** by **** **** ** access ******** *********** ** (retrofit ** *** *********), and *** ********** ******* integrators *** ** ******* with ***** ******** ** using **********.  ** ******* their ******** ** ******** below:

Integrators ****** *** *****

*** **** ****** ****** is *********** *******, *******, and ****** *** ** the ******* ******** *** the **** **** *******. 

***** **** ******* ****** if ********** ** *** access *****, **** ******** stated *** **** ********* often ******** ****** *********** 'the *******' ** **** selection *** ************, *** accordingly **** *********** **** the ************** ** ******* doors *** ************* **** options *********:

  • "***%. ***** *** *** many ********* ** *********** technicians **** **** ***** the **** ** ********** or ****** ******** ** access ******* ******** ** methods. **** ******** **** some ********* ** ******** obstacles."
  • "***%, *** ********** *** civil *********** *** ** about *** **********, *** they ****** ** ***** us ** **** ** any *******, ** ********* them **** *** ******* and *** ********* ** integration."
  • "***%. ** ** ** access **********, ** ******* the **** *******. *** client **** ******* (******* based ** ****)"
  • "***%. ****** ******** ** to ******* *** ****** system."
  • "***% ******* ** **** to ******** *** ********** the ******** ******** / requirements *** ******* *** right *** ** *******."
  • "***% * ****** ** make **** ** *************."
  • "***%. **** ********* **** the ******, ********* **** us ** ****** ** much ** ******** *** a ****** ***** ** contact *** *******."
  • "***% ** ****** **** we ******* *** *** customers"
  • "***%, ** **** *** locks ***** ** ****** need *** *** ****** price."
  • "***% * **** ******* point *** ** ** that ** *** ** hard-wired ***** ** *** egress *****, *** ** can *** ***** ** securing *** ******** ***** with ********** ***** ** a ************* ***** **** than ****-***** **********."
  • "***% *** ******** ******** does *** **** **** to *******, *** **** question **** ********* *** is "*** ****", *** then "*** **** ** much"."
  • "****** ***%, ** **** make *** ******* ****** when *** ******* **** is ******. **** ******** do *** **** ** care ** **** ** it *****, ** ***** point ** ** ** to ** ** **** them *** **** ******. Even ** **** ************ calling *** *** **** we *** ******* **** them **** ********* ***** that ***** **** *****. It ***** ** ** old *** ***** ***** reused **** *** **** and **** *** **** dated. * ***** *********** to *** ******** ******* resolves *** *****."

******, **** ********** *** role *** ************ *********** have ** ********** **** locks. ***********, ** ***** several ****** *** ******** more *** *********** ***** lock ***** *** **** for ******, *********:

Many ****** **********

********** *** *********** *** doing ***% ****** **** work, *** **** ****** response *** **** ***** work **** ** *** their *** ********** ** specialists ** ****** *** install *****.

********** **** **** ********* as *** ********* ***** to ******** ******* **** issues ****** ***** '******* and ******' *********:

  • "** *** *** ** take **** **** ** the ************ ***** *** responsibility. ** ****** ** encourage *** ******** ** buy **** ******** **** ordering ***** ** *** locksmith ** ******. ** consider **** *** ******** of *** ******* ******* in ********* ***** ** doors **** *** ***** constraints (********* *****, **** stops, ..) ** * profession *** **** ** realized ** *************."
  • "**% ** ****** ** a ********* ******* ** unless * ******** ***** to ** **** ********* in **** ** *** the **** *** ********* something ** ****."
  • "**%, ** **** * locksmith ****** ******* *** we *** **** ********** to ** ****."
  • "** ********* ******* **** the ************** ********."
  • "**** - ** *** out **** ********"
  • "**% ********* ****** *** user. ** ** ***** in ********** ******** **** we *** **** ********* that ** *** ** simple ** * ******."
  • "** **** ** * few ****** ********** *** they ****** *** ********."
  • "*********, ** **** **** this *** ** * trusted ********* ** * sub ** *** ** oddball ****."
  • "* ** ********* ** a "************ *********" ** ALOA *** * ******* know ******** ****** ** know **** ***** **** vs *** **** ** a ***** ********. **** gives ** * "**** start" **** ** ***** to ********* ******** ** electrify ** ******* ***** existing ************* ******** - if ********."
  • "* ****** ** **** sure ** *************. ** work **** * ********* for ********."
  • "** ***** * ********* in ** **** ****** projects *** *** **** panic ********. ** *** them **** ** *** customer **** **** **** to *******."
  • "**-**%. ** **** **** a ********* ******** *** are **** ** ******* locking ******** ** ******* jobs."
  • "**%. ** **** * complete ********* ******** *** can ****** ******** *** customer *****."
  • "**** **** *%, ********* rely ** ********* ** door ******** ***** ** new ******** *** **** work."
  • "** ***'* **** *** real **-***** ******* ********* but ** ****** **** it ***'* ***********. ** have * ********* ******** that ** **** ******* with ** ******** ****** a ***** ******."

**** *********** ********* **** employ ********* ********** *** access ****, ********** ***** integrators ******** ** *** initial ************ *** ****** of *** *********.

Typical *** ********* *** ****** ******* *****

** **** ********* *****, integrators ******* '********' *************** that ***** *** *** most ** *** ************* and *********** ***** ********* new ************ ******* ****.

*** *** *********, **** is ******* **** ******** 'divisions', ** ******** ** a ******** *******. **** these ******* ********* ** work, ********** *** *********** providers *** *** ** a ***** **** ** work **** ******** ******* an ****** ************ *******.

***** *** **** ******* of***'* ************, *** **** ******* used ******** *** ********** new ******** *** ********, access ******* ***** *** systems *** ********* ***** in *** ********* *********:

  • ******** ** — ********: ********, ********** ****** control *** ** ******* in *** **** ******** where ***** *** ******** are *********. *** **** CSI ******* ***** ****** readers, ******, *** *********** to ***. **, *** locks *** ******** **** strikes *** ******** *** still ******** ***** ** Div. *.
  • ******** ** — ********** Safety *** ********: *** **** ***** 'catch-all' ******** ********* ***** surveillance, ********* ******, ****** control, *** **** ************ systems *** ******* ****.

** ******** ** ***** common *********, ****** ******* locks *** ******* *** be ******* ** ******* 'Addendum' ********, ******** ** bypassing ************ **********.

Not ***** ********* *** *** *********

****** ********* ** *** Divisions, *** **** ** 'new ********' ****** '******** buildings' ** * *********** boundary *** ****** *******.

**** ***********, **** ***** reporting **** ********* ******* and ******* *****, **** a ******* **** ** exclude '*** ********' ******** from ***** *****.

*******, ***** ******** ***** explain **** **********, *** clients, ** ******** ** bidding *** *** ******** 8 **** **** ** instead:

  • "** ** ****** ****** Control ******** ** **** of *** ******* ***** door ******** ** ********* by ****** (** ******** 8)."
  • "** *** ***** ******* the ****** *********."
  • "**%, ** ** ** not *** ************ *** does *** **** * door ******** ********, * will ****** *** **** of ******* ********."
  • "**% ** **** ****** with *** ********* *** skill ** **** *** install ****. *** **% is *** **** ***** it's **** ** *** div8 *********."
  • "** *** ********* ** have ********* **** *** still ******* ********** *** building *** **********. ** those **********, ** *** to **** **** ***** A&E *** ** ***** to *** *** **** access ******* ***** ** access ******* ******** **** and **** ******** ********** included."
  • "***** */* *** **** we ** ** *** construction. *** ***** *** selected *** ********* ** Division *, **** ********. While **** ** *** door ******** ****** ********* electrified ******* ******** ** the ********, ***** ** good, **** **** ** provide *** ********** ***, which ** * ******."
  • "**% - **** ** our ******** *** *** construction ***** *** ** covers ******** * ********."
  • " ** *** ************ *** electrified ***** *** ***** provided ** *** ******* contractor ** ********* *** door ******** *** *** project."
  • "****** ** *** ** a *** ************/*** ********* we *** ******** ********* the ********** ******* ******** for *** *********."
  • "*** **** **** * don't ******* *** ******** is ** *** ************/*** work."
  • "*** ************: ********* **** hardware ******* ******** *****. "
  • "**%, ****** *** *** build *** * *** not * ********** ** the *******, **** * am ********* * ****."

Locks ** ********* ****

******, **** ********* *** install *********** *** ****** when integrators ********* **** *** service ****** ******** *** existing ********, ***** ****** 'retrofit ****' ** ******** to *** *********.

  • "*** *********, ** ******* and ******* *** *****."
  • "**%. ** ****** ** retro ****. **** ** instances ** *** ************ are ** *** ** that *******. *** ** is ******* ******* **. Architects ***’* *** **** piece *****, **** ******** companies *** **** **** and ******* ******* ******* a ***** ******. ** build ** ***** ****** cost ** ***** *** construction *** **** ** are ************ **** **** it ** *******. ** isn’t ** ** ** the ***** *** **% of *** ****."
  • "**%, ** ****** *** the ***** **** ** existing *****, ** **** responsible *** ******* *** best ********, ** *** doors ******* *** ****** specifies."
  • "***** **%, ****** ** retrofit ********** ***** ****** wants ** ** ** all *** **** ****** than ****** *** * 3rd ***** **** ******** guy."
  • "**%-** *** ** ******* hardware ** * ********* and **** *** **** hardware ****** ******* *** new ******."
  • "**%. ** ** ** not *** ************ *** does *** **** * door ******** ********, ** if ** ** * new ************. * **** select *** **** ** locking ********,"
  • "********* **** ** *** up ****** **, *** integrator, ******* *****. ** try ** *** ******** 8 ****** ******** ******** on *** ****."
  • "** ** ** * retrofit, ** **** ** deal **** **** ** in ***** *** *** define *** *******/******** ** they *** ******."
  • "**%. ****** *** ***** we ** ** ****** systems ** ** ******** buildings **** ******** ********. We ******** *** ****** the ******** ** **** the ****** ******* *********. "
  • "***%. ******* ** ** a ********, *** ** are ****** **** *** designing *** ***** ********."

One ****** '****** ** *****'

** ****** ** ***** all **** ********* **** access *********** ****** ** they *** *** ****** vendor *** ******* ** work **** *** ******** problems.

**** *********** **** ***** reputations *** ***** ** being **** ** ******* all *** **** ** a **** ***** ** design ***, ** * single-source ** **** ** select *** ****** *** entire ****** ****** ****** than **** ********:

  • "**** ********* **** *** option, ********* **** ** to ****** ** **** as ******** *** * single ***** ** ******* and *******. "
  • "******* *** ***** ******* for ****** ****** ******, and ********* *** ********** that ***** ******* **** door ******** ** ********* from *** ************. ** are ***** **** ** supply * ****** *********** package **** ** **** control **** *** *** parts."
  • "** *** **** ** what ** ** *** have ****** *** ********** of ***** **** ** be ****** ** *** our *********** *** ******."
  • "** *** ** ******* and ****** *** ********** hardware ** *** *****. If ** ***** ** to ****** **** ***** it **."
  • "*** ***** **** ** idea, *********** ******** *** tender ****** ******* *** crap. ** *** ****** increasing ******* ** **** solution *** **** *********** when ********** ************* ***********."
  • "**** *** ** *** projects **** ****-*** ****** with *** ******** *** we **** **** ** design *** ******* ************."
  • "** ******* **** *** solutions ***** ** ***** and ******* *** **** hardwares ** *** *** projects."
  • "** ******** ** ******** and ********* ***** * general ******** *** *** under *** ********, **** the ******* **** ***** in *** "**** ****" and ** ****'* ********** the **** ********, *** the **** ******** ******.... customer's ***'* **** ****."

Comments (4)

** **** ** * rabbit **** *** ****. Here ** *********** *** really ****** **** * *-** *********** ******** ***** ** you **** *** *** whole *** *** ********* to **** ** **** projects.

****** ** ***** * have ***** ****** *********** some ** * ******* Manager ** ***** *** got ********** **** ******** that *** *********** ***** and ************ *** *** same. ***** ***** * technician ** *** ***** is ***** ********** ********* vertical ****, ********** * crash ***, ************ ***** A,B **** ***** **** C ** **** ****** work. ** **** **** is *** ********* **** rabbit **** ** **** a ***** **** **** wasted ***** *** ******** bumping ***** **** ***** a ********. ********** * don't **** ********** *** if **** ***** ****** comes ** **** ******.

** ****** ** *** design ***** ** * new *******-***** ********, *** when ** ***** *** security ********** ** ****** a ***** *** *** full ******** ****** (*******, locks, ****** ******* ******, cameras), **** ********* ** saying *** ******* ********** usually ******* *** ***** and **** **** ***** on *** ****** ******* system *** ****** *******.  

** * ******** ** consultant, **** ** *** work ** *** ************ and ******* *** *** 8 *** ** ******.  The **** ****** ** this ******** ** *** construction ** *** *********, they *** **** ********* to *** ****** *** look ** *** ********.  Also, ** *** ************ the **** ******** ********** is **** ***** *** of *** ***** **** hardware *********, **** ******* a **** ****** ******* to *** *********.  ** you *** ******* **** tend ** ******* ***** products **** ***** ***********.

*** *** ***** **** is ******** * ******* is *** ********** ******** lock **** ** *** seeing **** *** ****, especially ** *********** ********.  When *** * ******** the ****, **** *** responsible *** *** ********.  These ***** *** *** more ******* **** ** electrified ****, *** *** configuration ********* ** *** access ******* ******.  *** Div * ********* ** typically *** ********* ** diagnose * ******* **** affects *** ****** ******* system, **, *** ********** is ****** **, **** point ** *** ****, the ****** ***** *** Div * ********** ** replace **, ***** *** require *** *** * integrator ** ********* **.  Very **********, *********** *** places ** ***** ****** on *** *** ** integrator.  ** ********** ** to **** **** *** hardware ********* ** **** Div ** ******* *** lock ** *** *** 8 *********.  **** ****** the ******** ***** *** gets *** **** ********* by * ************ **** hardware ******, *** * get * *** ** pushback **** *** ********* and ********** *** ** who ****** ** **** within *** *** *********.  Another ******* ** **** the ********** ********** **** not **** * ************ with *** ******** ************ which ****** ** *** cost ** *** ****, and *** ********** *** not **** ****** ** the ******* ****.

****** *** *** ******* Rob.  ** *** ******* surveys **'** **** ** the *****, ** **** the **** ************ ******* to ************ *********, *** '*******' *** cite ** ****** *********/************** of ********/**** ***** ** common, *** ******** ********* are ***.

*** *** **** ** so *** ***** ** have * ****, ********* solution *** *** ******.

*** **** **** ** there ***** ** ** enough ****** ****** **** lots ** ****** ***** like ** ******, *** it *** *** ********** attention ** ****.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Security Integrators Outlook On Remaining Integrators In 2025 on Aug 22, 2019
The industry has changed substantially in the last decade, with the rise of IP cameras and the race to the bottom. Indeed, more changes may be...
ZK Teco Atlas Access Control Tested on Aug 20, 2019
Who needs access specialists? China-based ZKTeco claims its newest access panel 'makes it very easy for anyone to learn and install access control...
Suprema Biometric Mass Leak Examined on Aug 19, 2019
While Suprema is rarely discussed even within the physical security market, the South Korean biometrics manufacturer made global news this past...
Installation Course - Register Now on Aug 15, 2019
Register Now for the September 2019 Video Surveillance Install Course. This is a unique installation course in a market where little practical...
Biometrics Usage Statistics 2019 on Aug 13, 2019
Biometrics are commonly used in phones, but how frequently are they used for access? 150+ integrators told us how often they use biometrics,...
US Government Ban of Dahua, Hikvision, Huawei Takes Effect Now on Aug 13, 2019
The 'prohibition on use or procurement' of Dahua, Hikvision and Huawei products and 'essential components' take effect today, August 13, 2019, one...
Proactive CCTV "Only Affordable Video Archiving Solution" Profile on Aug 12, 2019
Proactive CCTV is claiming to offer "the only affordable video archiving solution on the market", reducing the storage typically required for H.265...
Milestone "GDPR-ready" Certification Claim Critiqued on Aug 12, 2019
Milestone is touting that its latest XProtect VMS is "GDPR-ready" with a 'European Privacy Seal'. However, our investigation raises significant...
ProdataKey (PDK) Access Company Profile on Aug 09, 2019
 Utah based ProdataKey touts low cost cloud access, wireless controllers, and no dealer required national distribution availability.  But how does...
Axis Door Station A8207-VE Tested on Aug 07, 2019
Axis newest door station, the A8207-VE, claims to deliver "video surveillance, two-way communication, and access control" in a single device. But...

Most Recent Industry Reports

China Dahua Replaces Their Software With US Pepper on Aug 22, 2019
What does a US government banned company do to improve its security positioning in the US? Well, Dahua is unveiling a novel solution, partnering...
Security Integrators Outlook On Remaining Integrators In 2025 on Aug 22, 2019
The industry has changed substantially in the last decade, with the rise of IP cameras and the race to the bottom. Indeed, more changes may be...
First GDPR Facial Recognition Fine For Sweden School on Aug 22, 2019
A school in Sweden has been fined $20,000 for using facial recognition to keep attendance in what is Sweden's first GDPR fine. Notably, the fine is...
Anyvision Facial Recognition Tested on Aug 21, 2019
Anyvision is aiming for $1 billion in revenue by 2022, backed by $74 million in funding. But does their performance live up to the hype they have...
Dahua 4K Camera Shootout on Aug 20, 2019
Dahua's new Pro Series 4K N85CL5Z claims to "deliver superior images in all lighting and environmental conditions", but how does this compare to...
ZK Teco Atlas Access Control Tested on Aug 20, 2019
Who needs access specialists? China-based ZKTeco claims its newest access panel 'makes it very easy for anyone to learn and install access control...
Uniview Beats Intel In Trademark Lawsuit on Aug 19, 2019
Uniview has won a long-running trademark lawsuit brought by Intel, with Beijing's highest court reversing an earlier Intel win, centered on...
Suprema Biometric Mass Leak Examined on Aug 19, 2019
While Suprema is rarely discussed even within the physical security market, the South Korean biometrics manufacturer made global news this past...
Verkada People And Face Analytics Tested on Aug 16, 2019
This week, Verkada released "People Analytics", including face analytics that they describe is a "game-changing feature" that "pushes the...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact