Responsibility Split Selecting Locks - Statistics

By Brian Rhodes, Published on Jul 22, 2019

A heated access debate surrounds who should pick and install the locks. While responsible for selecting the control systems, integrators often struggle getting locks to work when others supply them.

So we asked integrators 'What percentage of your new access control doors have you been in charge of selecting lock hardware?' 150+ integrators told us how often they select access control locks, and explained the market factors driving the responsibility.

Inside this report, we examine the trends and the key reasons integrators select locks, in which situations they do not, and which trade is a common partner in doing the work.

Results **********

********* **** ***** ******* in *** ***** **** sell, *******, *** ******* access *****:

*** **** ****** ***** (23%) **** ** **** select ***** **% - 100% ** *** *** time *** ****** ****, while **% ** ******* state **** ****** ***** on **% ** **** doors.

*******, ******* **** ******** by **** **** ** access ******** *********** ** (retrofit ** *** *********), and *** ********** ******* integrators *** ** ******* with ***** ******** ** using **********.  ** ******* their ******** ** ******** below:

Integrators ****** *** *****

*** **** ****** ****** is *********** *******, *******, and ****** *** ** the ******* ******** *** the **** **** *******. 

***** **** ******* ****** if ********** ** *** access *****, **** ******** stated *** **** ********* often ******** ****** *********** 'the *******' ** **** selection *** ************, *** accordingly **** *********** **** the ************** ** ******* doors *** ************* **** options *********:

  • "***%. ***** *** *** many ********* ** *********** technicians **** **** ***** the **** ** ********** or ****** ******** ** access ******* ******** ** methods. **** ******** **** some ********* ** ******** obstacles."
  • "***%, *** ********** *** civil *********** *** ** about *** **********, *** they ****** ** ***** us ** **** ** any *******, ** ********* them **** *** ******* and *** ********* ** integration."
  • "***%. ** ** ** access **********, ** ******* the **** *******. *** client **** ******* (******* based ** ****)"
  • "***%. ****** ******** ** to ******* *** ****** system."
  • "***% ******* ** **** to ******** *** ********** the ******** ******** / requirements *** ******* *** right *** ** *******."
  • "***% * ****** ** make **** ** *************."
  • "***%. **** ********* **** the ******, ********* **** us ** ****** ** much ** ******** *** a ****** ***** ** contact *** *******."
  • "***% ** ****** **** we ******* *** *** customers"
  • "***%, ** **** *** locks ***** ** ****** need *** *** ****** price."
  • "***% * **** ******* point *** ** ** that ** *** ** hard-wired ***** ** *** egress *****, *** ** can *** ***** ** securing *** ******** ***** with ********** ***** ** a ************* ***** **** than ****-***** **********."
  • "***% *** ******** ******** does *** **** **** to *******, *** **** question **** ********* *** is "*** ****", *** then "*** **** ** much"."
  • "****** ***%, ** **** make *** ******* ****** when *** ******* **** is ******. **** ******** do *** **** ** care ** **** ** it *****, ** ***** point ** ** ** to ** ** **** them *** **** ******. Even ** **** ************ calling *** *** **** we *** ******* **** them **** ********* ***** that ***** **** *****. It ***** ** ** old *** ***** ***** reused **** *** **** and **** *** **** dated. * ***** *********** to *** ******** ******* resolves *** *****."

******, **** ********** *** role *** ************ *********** have ** ********** **** locks. ***********, ** ***** several ****** *** ******** more *** *********** ***** lock ***** *** **** for ******, *********:

Many ****** **********

********** *** *********** *** doing ***% ****** **** work, *** **** ****** response *** **** ***** work **** ** *** their *** ********** ** specialists ** ****** *** install *****.

********** **** **** ********* as *** ********* ***** to ******** ******* **** issues ****** ***** '******* and ******' *********:

  • "** *** *** ** take **** **** ** the ************ ***** *** responsibility. ** ****** ** encourage *** ******** ** buy **** ******** **** ordering ***** ** *** locksmith ** ******. ** consider **** *** ******** of *** ******* ******* in ********* ***** ** doors **** *** ***** constraints (********* *****, **** stops, ..) ** * profession *** **** ** realized ** *************."
  • "**% ** ****** ** a ********* ******* ** unless * ******** ***** to ** **** ********* in **** ** *** the **** *** ********* something ** ****."
  • "**%, ** **** * locksmith ****** ******* *** we *** **** ********** to ** ****."
  • "** ********* ******* **** the ************** ********."
  • "**** - ** *** out **** ********"
  • "**% ********* ****** *** user. ** ** ***** in ********** ******** **** we *** **** ********* that ** *** ** simple ** * ******."
  • "** **** ** * few ****** ********** *** they ****** *** ********."
  • "*********, ** **** **** this *** ** * trusted ********* ** * sub ** *** ** oddball ****."
  • "* ** ********* ** a "************ *********" ** ALOA *** * ******* know ******** ****** ** know **** ***** **** vs *** **** ** a ***** ********. **** gives ** * "**** start" **** ** ***** to ********* ******** ** electrify ** ******* ***** existing ************* ******** - if ********."
  • "* ****** ** **** sure ** *************. ** work **** * ********* for ********."
  • "** ***** * ********* in ** **** ****** projects *** *** **** panic ********. ** *** them **** ** *** customer **** **** **** to *******."
  • "**-**%. ** **** **** a ********* ******** *** are **** ** ******* locking ******** ** ******* jobs."
  • "**%. ** **** * complete ********* ******** *** can ****** ******** *** customer *****."
  • "**** **** *%, ********* rely ** ********* ** door ******** ***** ** new ******** *** **** work."
  • "** ***'* **** *** real **-***** ******* ********* but ** ****** **** it ***'* ***********. ** have * ********* ******** that ** **** ******* with ** ******** ****** a ***** ******."

**** *********** ********* **** employ ********* ********** *** access ****, ********** ***** integrators ******** ** *** initial ************ *** ****** of *** *********.

Typical *** ********* *** ****** ******* *****

** **** ********* *****, integrators ******* '********' *************** that ***** *** *** most ** *** ************* and *********** ***** ********* new ************ ******* ****.

*** *** *********, **** is ******* **** ******** 'divisions', ** ******** ** a ******** *******. **** these ******* ********* ** work, ********** *** *********** providers *** *** ** a ***** **** ** work **** ******** ******* an ****** ************ *******.

***** *** **** ******* of***'* ************, *** **** ******* used ******** *** ********** new ******** *** ********, access ******* ***** *** systems *** ********* ***** in *** ********* *********:

  • ******** ** — ********: ********, ********** ****** control *** ** ******* in *** **** ******** where ***** *** ******** are *********. *** **** CSI ******* ***** ****** readers, ******, *** *********** to ***. **, *** locks *** ******** **** strikes *** ******** *** still ******** ***** ** Div. *.
  • ******** ** — ********** Safety *** ********: *** **** ***** 'catch-all' ******** ********* ***** surveillance, ********* ******, ****** control, *** **** ************ systems *** ******* ****.

** ******** ** ***** common *********, ****** ******* locks *** ******* *** be ******* ** ******* 'Addendum' ********, ******** ** bypassing ************ **********.

Not ***** ********* *** *** *********

****** ********* ** *** Divisions, *** **** ** 'new ********' ****** '******** buildings' ** * *********** boundary *** ****** *******.

**** ***********, **** ***** reporting **** ********* ******* and ******* *****, **** a ******* **** ** exclude '*** ********' ******** from ***** *****.

*******, ***** ******** ***** explain **** **********, *** clients, ** ******** ** bidding *** *** ******** 8 **** **** ** instead:

  • "** ** ****** ****** Control ******** ** **** of *** ******* ***** door ******** ** ********* by ****** (** ******** 8)."
  • "** *** ***** ******* the ****** *********."
  • "**%, ** ** ** not *** ************ *** does *** **** * door ******** ********, * will ****** *** **** of ******* ********."
  • "**% ** **** ****** with *** ********* *** skill ** **** *** install ****. *** **% is *** **** ***** it's **** ** *** div8 *********."
  • "** *** ********* ** have ********* **** *** still ******* ********** *** building *** **********. ** those **********, ** *** to **** **** ***** A&E *** ** ***** to *** *** **** access ******* ***** ** access ******* ******** **** and **** ******** ********** included."
  • "***** */* *** **** we ** ** *** construction. *** ***** *** selected *** ********* ** Division *, **** ********. While **** ** *** door ******** ****** ********* electrified ******* ******** ** the ********, ***** ** good, **** **** ** provide *** ********** ***, which ** * ******."
  • "**% - **** ** our ******** *** *** construction ***** *** ** covers ******** * ********."
  • " ** *** ************ *** electrified ***** *** ***** provided ** *** ******* contractor ** ********* *** door ******** *** *** project."
  • "****** ** *** ** a *** ************/*** ********* we *** ******** ********* the ********** ******* ******** for *** *********."
  • "*** **** **** * don't ******* *** ******** is ** *** ************/*** work."
  • "*** ************: ********* **** hardware ******* ******** *****. "
  • "**%, ****** *** *** build *** * *** not * ********** ** the *******, **** * am ********* * ****."

Locks ** ********* ****

******, **** ********* *** install *********** *** ****** when integrators ********* **** *** service ****** ******** *** existing ********, ***** ****** 'retrofit ****' ** ******** to *** *********.

  • "*** *********, ** ******* and ******* *** *****."
  • "**%. ** ****** ** retro ****. **** ** instances ** *** ************ are ** *** ** that *******. *** ** is ******* ******* **. Architects ***’* *** **** piece *****, **** ******** companies *** **** **** and ******* ******* ******* a ***** ******. ** build ** ***** ****** cost ** ***** *** construction *** **** ** are ************ **** **** it ** *******. ** isn’t ** ** ** the ***** *** **% of *** ****."
  • "**%, ** ****** *** the ***** **** ** existing *****, ** **** responsible *** ******* *** best ********, ** *** doors ******* *** ****** specifies."
  • "***** **%, ****** ** retrofit ********** ***** ****** wants ** ** ** all *** **** ****** than ****** *** * 3rd ***** **** ******** guy."
  • "**%-** *** ** ******* hardware ** * ********* and **** *** **** hardware ****** ******* *** new ******."
  • "**%. ** ** ** not *** ************ *** does *** **** * door ******** ********, ** if ** ** * new ************. * **** select *** **** ** locking ********,"
  • "********* **** ** *** up ****** **, *** integrator, ******* *****. ** try ** *** ******** 8 ****** ******** ******** on *** ****."
  • "** ** ** * retrofit, ** **** ** deal **** **** ** in ***** *** *** define *** *******/******** ** they *** ******."
  • "**%. ****** *** ***** we ** ** ****** systems ** ** ******** buildings **** ******** ********. We ******** *** ****** the ******** ** **** the ****** ******* *********. "
  • "***%. ******* ** ** a ********, *** ** are ****** **** *** designing *** ***** ********."

One ****** '****** ** *****'

** ****** ** ***** all **** ********* **** access *********** ****** ** they *** *** ****** vendor *** ******* ** work **** *** ******** problems.

**** *********** **** ***** reputations *** ***** ** being **** ** ******* all *** **** ** a **** ***** ** design ***, ** * single-source ** **** ** select *** ****** *** entire ****** ****** ****** than **** ********:

  • "**** ********* **** *** option, ********* **** ** to ****** ** **** as ******** *** * single ***** ** ******* and *******. "
  • "******* *** ***** ******* for ****** ****** ******, and ********* *** ********** that ***** ******* **** door ******** ** ********* from *** ************. ** are ***** **** ** supply * ****** *********** package **** ** **** control **** *** *** parts."
  • "** *** **** ** what ** ** *** have ****** *** ********** of ***** **** ** be ****** ** *** our *********** *** ******."
  • "** *** ** ******* and ****** *** ********** hardware ** *** *****. If ** ***** ** to ****** **** ***** it **."
  • "*** ***** **** ** idea, *********** ******** *** tender ****** ******* *** crap. ** *** ****** increasing ******* ** **** solution *** **** *********** when ********** ************* ***********."
  • "**** *** ** *** projects **** ****-*** ****** with *** ******** *** we **** **** ** design *** ******* ************."
  • "** ******* **** *** solutions ***** ** ***** and ******* *** **** hardwares ** *** *** projects."
  • "** ******** ** ******** and ********* ***** * general ******** *** *** under *** ********, **** the ******* **** ***** in *** "**** ****" and ** ****'* ********** the **** ********, *** the **** ******** ******.... customer's ***'* **** ****."

Comments (8)

** **** ** * rabbit **** *** ****. Here ** *********** *** really ****** **** * *-** *********** ******** ***** ** you **** *** *** whole *** *** ********* to **** ** **** projects.

****** ** ***** * have ***** ****** *********** some ** * ******* Manager ** ***** *** got ********** **** ******** that *** *********** ***** and ************ *** *** same. ***** ***** * technician ** *** ***** is ***** ********** ********* vertical ****, ********** * crash ***, ************ ***** A,B **** ***** **** C ** **** ****** work. ** **** **** is *** ********* **** rabbit **** ** **** a ***** **** **** wasted ***** *** ******** bumping ***** **** ***** a ********. ********** * don't **** ********** *** if **** ***** ****** comes ** **** ******.

** ****** ** *** design ***** ** * new *******-***** ********, *** when ** ***** *** security ********** ** ****** a ***** *** *** full ******** ****** (*******, locks, ****** ******* ******, cameras), **** ********* ** saying *** ******* ********** usually ******* *** ***** and **** **** ***** on *** ****** ******* system *** ****** *******.  

** * ******** ** consultant, **** ** *** work ** *** ************ and ******* *** *** 8 *** ** ******.  The **** ****** ** this ******** ** *** construction ** *** *********, they *** **** ********* to *** ****** *** look ** *** ********.  Also, ** *** ************ the **** ******** ********** is **** ***** *** of *** ***** **** hardware *********, **** ******* a **** ****** ******* to *** *********.  ** you *** ******* **** tend ** ******* ***** products **** ***** ***********.

*** *** ***** **** is ******** * ******* is *** ********** ******** lock **** ** *** seeing **** *** ****, especially ** *********** ********.  When *** * ******** the ****, **** *** responsible *** *** ********.  These ***** *** *** more ******* **** ** electrified ****, *** *** configuration ********* ** *** access ******* ******.  *** Div * ********* ** typically *** ********* ** diagnose * ******* **** affects *** ****** ******* system, **, *** ********** is ****** **, **** point ** *** ****, the ****** ***** *** Div * ********** ** replace **, ***** *** require *** *** * integrator ** ********* **.  Very **********, *********** *** places ** ***** ****** on *** *** ** integrator.  ** ********** ** to **** **** *** hardware ********* ** **** Div ** ******* *** lock ** *** *** 8 *********.  **** ****** the ******** ***** *** gets *** **** ********* by * ************ **** hardware ******, *** * get * *** ** pushback **** *** ********* and ********** *** ** who ****** ** **** within *** *** *********.  Another ******* ** **** the ********** ********** **** not **** * ************ with *** ******** ************ which ****** ** *** cost ** *** ****, and *** ********** *** not **** ****** ** the ******* ****.

****** *** *** ******* Rob.  ** *** ******* surveys **'** **** ** the *****, ** **** the **** ************ ******* to ************ *********, *** '*******' *** cite ** ****** *********/************** of ********/**** ***** ** common, *** ******** ********* are ***.

*** *** **** ** so *** ***** ** have * ****, ********* solution *** *** ******.

*** **** **** ** there ***** ** ** enough ****** ****** **** lots ** ****** ***** like ** ******, *** it *** *** ********** attention ** ****.

** ***** *********** ****** to ******* *** ********** hardware?

** *******, * ***** suggest **** *********** ***** vote ***********.

*** ****** ** *** most ** *** **** is **** *** *** 8 ********* *** **** is ********* * ********* and *** * **** smith. * ***** ***** 90% ** *** **** div * **** **** the **** *** *** lock *** ******* *** lock *** **** *** do *** ********** ***********. Even ** ****** ** plugging ** ***** ********** together. **** **** ***** the *** *** *** are ** *** * and **** **** *** install ***** ******* ******.

*** **** ***'* ** issue ** *** ** and **** ** ******** knows ***** **************** ** front ** *** *******. If *** * ***** they *** ********* *** installing *** ***** *** not ****** *** ********** connections *** *** ** or ** ***** **** are **** ****** *** terminations ** *** **** then **** ** *** time **** ***** *** well. **** ** *** time *** *** *** the ****.

**** ********** **** ******* and ******** ****'* **** big ** * **** but **** ** ***** to ******** **** * really **** ** **** of ********** *****. * have **** ** *** I'm *** **** **** at ** ******* * may **** ******* **** once * **** ** so ** ****. *** can't **** **** **** and *** ** ***!

** **** ***** **** this ** *** **** that ********* ** *** the **** *** ******* often ***** *** ******** ends ** ****** *** equipment **** ***'* **** and ***** ****** *** some ***** *** ***** twice. **** **** *** well **** * $*** for * *** **** is **** $** ********* on *** ******** ****'*, say ******* ********.

**** *** ******* **** II *** *** *******. This **** ** *** times *** **** ** a ***** ***** *** is *** ***** **** part. ***'* *** ** wrong, ******* ***** **** really **** *****, **'* their *********** **** *** really *********.

**** ** *** ** the **** ******* *********** push ** ******* *** electronic **** ******** *** not *** *. **** that **** ** ** not *** *** * supplier's ***** *** **** over ****** ********* *** rather *** **** ********** the ******** *** *** average ******** *** ** clue *** **** ********** in ******* ****** *** educate ****. **** **** it ** ***** **** to *** **** *******. We *** *** **** with *** ******** ********* and *** ******** ******** to ********* ****** ***** for ** ****** ******* job. ***** ** ******* worse **** *** ******** installing * *** *** locks *** **** ****** for *** ***** ******** for ***** ***** **** though ******** ******** ***** there ** ** ****** control ****** ** ***** with *********** ***** ********. You *** **** **** the **** **** ** the ***** ****** *** also *** **** *** the *********** ** *** the *** *** *********.

*** ***** ** * big **** ** **** the ***** ******** ***** put **** ****** ******** 27 ** **. **** Abloy ** ****** ******* their ****** **** ** locks **** *** *** voltage **** *** ********** that **** ********* ********* can ******* ***** ******** locks. **** *** *** 8 ***** *** ******* the ***** *** **** can't ** *** ****** setup ** *** ******** locks. *** *** * folks * **** ****** to **** **** **** nothing ** ** **** the ******** *****. **** the ******** *****, *** even *** ******* ********** locks, *** ****** ******** when *** **** *****'* work ***** ******** ****** the ******** ******.

**** ** *** ******* with ********** **** **** all ****** ** *** integrators ** **** **** integrators ****'* **** **** at ********** ******* *** maglocks. **** **** *** it **** *** ***** not **** **** ******** to * *** * installer. ** ****** * have ***** **** **** smiths ****** **** ******'* cut * ****** ** to **** ***** ****. This *** ***** **** to ******** *** ********** like ********** ** **.

* ***** ** ** integrators ***** **** *** Bosch ***'* *** *** same ***** ** *** SCAN ** ** ***** afford * ***** *** more ******** *** *** technicians.

* ***** ********** ****** when *** * ******* or **** ***** *** requests **** *** **** for **** ** ******* locks **** *** ******* with ***** ***** ** are **** ******* **/** VDC. **** ***** **** not, ***** *** ****** and ***** **** ******* we ****** **** ***** we **** ********* ***** locks *** *** ****** why, *.*. ** *** using *** **** ****** readers *** ******* *** the ***** *** ** sourced **** *** ******.

** ***** **** *** Von ****** ******** *******, 6211's ** ********, *** we ***** *** ******** on *** ******** ********* and **** *** ***** only *********. *** *** 8 **** **** "****'* what ** ****** ***** for ****** ******* ********", as ** ** *** the **** *** *** it *****. *** *&*'* think ***** ** **** magic ****** ********* ** the *** ****** **** miraculously ***** ***** ****** out ** * *** reader's **** ******* **** 24VDC.

****, **'* *** * big **** ** *** case ** *** ****** to ****** *** *** solenoids ** *** *****, but **'* **** *** more ***** *** *** more ******** **** ***** have ****** **** *******. Most ******** ******* *** now **** ******* (****** you ******** ** *** that ******* ** **** the *** **** ** a **** ******* *****) so **** ***** ** not ** ****** ** it **** ***.

*** **** **** ** Div * ****: **** you ******* *** ******** strike ** *** **** frames ***** ** *** job, *** ****** ** get ***** ** ******** the ****** ************ *** wiring --- ** ** NEED *** ****** **** PIGTAILS ** *** *****! Case ** ***** -- Recent *** ***** *** 8 ******** *** ********* a ***** ** *** 9500 ******* ** *****/****** they ********. ** *** there, *** ** *** seems ** **** ***** the ****** ******** **** power ********** ***. **** has ******** ****** ** other ****. ***, ** can *** *** *** clip ********* **** ** attached ** *** ******* permanently ********* ** *** strike *** ****-**** *** power, *** **** ***** removing *** ****** **** for ****** ********* * pain ** *** ****.

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