Responsibility Split Selecting Locks - Statistics
A heated access debate surrounds who should pick and install the locks. While responsible for selecting the control systems, integrators often struggle getting locks to work when others supply them.
So we asked integrators 'What percentage of your new access control doors have you been in charge of selecting lock hardware?' 150+ integrators told us how often they select access control locks, and explained the market factors driving the responsibility.
Inside this report, we examine the trends and the key reasons integrators select locks, in which situations they do not, and which trade is a common partner in doing the work.
Results **********
********* **** ***** ******* ** *** often **** ****, *******, *** ******* access *****:
*** **** ****** ***** (**%) **** us **** ****** ***** **% - 100% ** *** *** **** *** access ****, ***** **% ** ******* state **** ****** ***** ** **% or **** *****.
*******, ******* **** ******** ** **** type ** ****** ******** *********** ** (retrofit ** *** *********), *** *** internally ******* *********** *** ** ******* with ***** ******** ** ***** **********. We ******* ***** ******** ** ******** below:
Integrators ****** *** *****
*** **** ****** ****** ** *********** specify, *******, *** ****** *** ** the ******* ******** *** *** **** they *******.
***** **** ******* ****** ** ********** do *** ****** *****, **** ******** stated *** **** ********* ***** ******** access *********** '*** *******' ** **** selection *** ************, *** *********** **** integrators **** *** ************** ** ******* doors *** ************* **** ******* *********:
- "***%. ***** *** *** **** ********* or *********** *********** **** **** ***** the **** ** ********** ** ****** educated ** ****** ******* ******** ** methods. **** ******** **** **** ********* to ******** *********."
- "***%, *** ********** *** ***** *********** ask ** ***** *** **********, *** they ****** ** ***** ** ** case ** *** *******, ** ********* them **** *** ******* *** *** guarantee ** ***********."
- "***%. ** ** ** ****** **********, we ******* *** **** *******. *** client **** ******* (******* ***** ** cost)"
- "***%. ****** ******** ** ** ******* the ****** ******."
- "***% ******* ** **** ** ******** and ********** *** ******** ******** / requirements *** ******* *** ***** *** to *******."
- "***% * ****** ** **** **** of *************."
- "***%. **** ********* **** *** ******, customers **** ** ** ****** ** much ** ******** *** * ****** point ** ******* *** *******."
- "***% ** ****** **** ** ******* for *** *********"
- "***%, ** **** *** ***** ***** on ****** **** *** *** ****** price."
- "***% * **** ******* ***** *** us ** **** ** *** ** hard-wired ***** ** *** ****** *****, but ** *** *** ***** ** securing *** ******** ***** **** ********** cores ** * ************* ***** **** than ****-***** **********."
- "***% *** ******** ******** **** *** know **** ** *******, *** **** question **** ********* *** ** "*** much", *** **** "*** **** ** much"."
- "****** ***%, ** **** **** *** install ****** **** *** ******* **** is ******. **** ******** ** *** seem ** **** ** **** ** it *****, ** ***** ***** ** is ** ** ** ** **** them *** **** ******. **** ** jobs ************ ******* *** *** **** we *** ******* **** **** **** something ***** **** ***** **** *****. It ***** ** ** *** *** specs ***** ****** **** *** **** and **** *** **** *****. * quick *********** ** *** ******** ******* resolves *** *****."
******, **** ********** *** **** *** expectations *********** **** ** ********** **** locks. ***********, ** ***** ******* ****** for ******** **** *** *********** ***** lock ***** *** **** *** ******, including:
- ****** ******* **** *****
- ******* ********* *****
- ******** ****** ************ *****
- **** ************ *** ****** ******* *****
Many ****** **********
********** *** *********** *** ***** ***% access **** ****, *** **** ****** response *** **** ***** **** **** or *** ***** *** ********** ** specialists ** ****** *** ******* *****.
********** **** **** ********* ** *** preferred ***** ** ******** ******* **** issues ****** ***** '******* *** ******' selection:
- "** *** *** ** **** **** part ** *** ************ ***** *** responsibility. ** ****** ** ********* *** customer ** *** **** ******** **** ordering ***** ** *** ********* ** joiner. ** ******** **** *** ******** of *** ******* ******* ** ********* types ** ***** **** *** ***** constraints (********* *****, **** *****, ..) is * ********** *** **** ** realized ** *************."
- "**% ** ****** ** * ********* company ** ****** * ******** ***** to ** **** ********* ** **** we *** *** **** *** ********* something ** ****."
- "**%, ** **** * ********* ****** company *** ** *** **** ********** to ** ****."
- "** ********* ******* **** *** ************** planning."
- "**** - ** *** *** **** hardware"
- "**% ********* ****** *** ****. ** do ***** ** ********** ******** **** we *** **** ********* **** ** not ** ****** ** * ******."
- "** **** ** * *** ****** locksmiths *** **** ****** *** ********."
- "*********, ** **** **** **** *** to * ******* ********* ** * sub ** *** ** ******* ****."
- "* ** ********* ** * "************ Locksmith" ** **** *** * ******* know ******** ****** ** **** **** would **** ** *** **** ** a ***** ********. **** ***** ** a "**** *****" **** ** ***** to ********* ******** ** ********* ** opening ***** ******** ************* ******** - if ********."
- "* ****** ** **** **** ** compatibility. ** **** **** * ********* for ********."
- "** ***** * ********* ** ** most ****** ******** *** *** **** panic ********. ** *** **** **** to *** ******** **** **** **** to *******."
- "**-**%. ** **** **** * ********* division *** *** **** ** ******* locking ******** ** ******* ****."
- "**%. ** **** * ******** ********* division *** *** ****** ******** *** customer *****."
- "**** **** *%, ********* **** ** locksmith ** **** ******** ***** ** new ******** *** **** ****."
- "** ***'* **** *** **** **-***** locking ********* *** ** ****** **** it ***'* ***********. ** **** * locksmith ******** **** ** **** ******* with ** ******** ****** * ***** strike."
**** *********** ********* **** ****** ********* internally *** ****** ****, ********** ***** integrators ******** ** *** ******* ************ and ****** ** *** *********.
Typical *** ********* *** ****** ******* *****
** **** ********* *****, *********** ******* 'division' *************** **** ***** *** *** most ** *** ************* *** *********** world ********* *** ************ ******* ****.
*** *** *********, **** ** ******* into ******** '*********', ** ******** ** a ******** *******. **** ***** ******* divisions ** ****, ********** *** *********** providers *** *** ** * ***** part ** **** **** ******** ******* an ****** ************ *******.
***** *** **** ******* *****'* ************, *** **** ******* **** ******** for ********** *** ******** *** ********, access ******* ***** *** ******* *** generally ***** ** *** ********* *********:
- ******** ** — ********: ********, ********** ****** ******* *** be ******* ** *** **** ******** where ***** *** ******** *** *********. The **** *** ******* ***** ****** readers, ******, *** *********** ** ***. 28, *** ***** *** ******** **** strikes *** ******** *** ***** ******** found ** ***. *.
- ******** ** — ********** ****** *** Security: *** **** ***** '*****-***' ******** detailing ***** ************, ********* ******, ****** control, *** **** ************ ******* *** located ****.
** ******** ** ***** ****** *********, Access ******* ***** *** ******* *** be ******* ** ******* '********' ********, ignoring ** ********* ************ **********.
Not ***** ********* *** *** *********
****** ********* ** *** *********, *** line ** '*** ********' ****** '******** buildings' ** * *********** ******** *** access *******.
**** ***********, **** ***** ********* **** typically ******* *** ******* *****, **** a ******* **** ** ******* '*** building' ******** **** ***** *****.
*******, ***** ******** ***** ******* **** architects, *** *******, ** ******** ** bidding *** *** ******** * **** does ** *******:
- "** ** ****** ****** ******* ******** as **** ** *** ******* ***** door ******** ** ********* ** ****** (in ******** *)."
- "** *** ***** ******* *** ****** specifies."
- "**%, ** ** ** *** *** construction *** **** *** **** * door ******** ********, * **** ****** the **** ** ******* ********."
- "**% ** **** ****** **** *** knowledge *** ***** ** **** *** install ****. *** **% ** *** jobs ***** **'* **** ** *** div8 *********."
- "** *** ********* ** **** ********* that *** ***** ******* ********** *** building *** **********. ** ***** **********, we *** ** **** **** ***** A&E *** ** ***** ** *** the **** ****** ******* ***** ** access ******* ******** **** *** **** hardware ********** ********."
- "***** */* *** **** ** ** is *** ************. *** ***** *** selected *** ********* ** ******** *, door ********. ***** **** ** *** door ******** ****** ********* *********** ******* locksets ** *** ********, ***** ** good, **** **** ** ******* *** integrated ***, ***** ** * ******."
- "**% - **** ** *** ******** are *** ************ ***** *** ** covers ******** * ********."
- " ** *** ************ *** *********** ***** are ***** ******** ** *** ******* contractor ** ********* *** **** ******** for *** *******."
- "****** ** *** ** * *** construction/bid ********* ** *** ******** ********* the ********** ******* ******** *** *** customers."
- "*** **** **** * ***'* ******* the ******** ** ** *** ************/*** work."
- "*** ************: ********* **** ******** ******* provides *****. "
- "**%, ****** *** *** ***** *** I *** *** * ********** ** the *******, **** * ** ********* a ****."
Locks ** ********* ****
******, **** ********* *** ******* *********** are ****** **** *********** ********* **** *** service ****** ******** *** ******** ********, often ****** '******** ****' ** ******** to *** *********.
- "*** *********, ** ******* *** ******* the *****."
- "**%. ** ****** ** ***** ****. Only ** ********* ** *** ************ are ** *** ** **** *******. And ** ** ******* ******* **. Architects ***’* *** **** ***** *****, door ******** ********* *** **** **** and ******* ******* ******* * ***** supply. ** ***** ** ***** ****** cost ** ***** *** ************ *** even ** *** ************ **** **** it ** *******. ** ***’* ** it ** *** ***** *** **% of *** ****."
- "**%, ** ****** *** *** ***** were ** ******** *****, ** **** responsible *** ******* *** **** ********, on *** ***** ******* *** ****** specifies."
- "***** **%, ****** ** ******** ********** where ****** ***** ** ** ** all *** **** ****** **** ****** out * *** ***** **** ******** guy."
- "**%-** *** ** ******* ******** ** a ********* *** **** *** **** hardware ****** ******* *** *** ******."
- "**%. ** ** ** *** *** construction *** **** *** **** * door ******** ********, ** ** ** is * *** ************. * **** select *** **** ** ******* ********,"
- "********* **** ** *** ** ****** us, *** **********, ******* *****. ** try ** *** ******** * ****** whenever ******** ** *** ****."
- "** ** ** * ********, ** have ** **** **** **** ** in ***** *** *** ****** *** strikes/hardware ** **** *** ******."
- "**%. ****** *** ***** ** ** of ****** ******* ** ** ******** buildings **** ******** ********. ** ******** and ****** *** ******** ** **** the ****** ******* *********. "
- "***%. ******* ** ** * ********, and ** *** ****** **** *** designing *** ***** ********."
One ****** '****** ** *****'
** ****** ** ***** *** **** selection **** ****** *********** ****** ** they *** *** ****** ****** *** clients ** **** **** *** ******** problems.
**** *********** **** ***** *********** *** skill ** ***** **** ** ******* all *** **** ** * **** asset ** ****** ***, ** * single-source ** **** ** ****** *** design *** ****** ****** ****** ****** than **** ********:
- "**** ********* **** *** ******, ********* want ** ** ****** ** **** as ******** *** * ****** ***** of ******* *** *******. "
- "******* *** ***** ******* *** ****** source ******, *** ********* *** ********** that ***** ******* **** **** ******** is ********* **** *** ************. ** are ***** **** ** ****** * better *********** ******* **** ** **** control **** *** *** *****."
- "** *** **** ** **** ** do *** **** ****** *** ********** of ***** **** ** ** ****** on *** *** *********** *** ******."
- "** *** ** ******* *** ****** the ********** ******** ** *** *****. If ** ***** ** ** ****** they ***** ** **."
- "*** ***** **** ** ****, *********** clueless *** ****** ****** ******* *** crap. ** *** ****** ********** ******* of **** ******** *** **** *********** when ********** ************* ***********."
- "**** *** ** *** ******** **** turn-key ****** **** *** ******** *** we **** **** ** ****** *** locking ************."
- "** ******* **** *** ********* ***** we ***** *** ******* *** **** hardwares ** *** *** ********."
- "** ******** ** ******** *** ********* under * ******* ******** *** *** under *** ********, **** *** ******* call ***** ** *** "**** ****" and ** ****'* ********** *** **** hardware, *** *** **** ******** ******.... customer's ***'* **** ****."
** ****** ** *** ****** ***** of * *** *******-***** ********, *** when ** ***** *** ******** ********** to ****** * ***** *** *** full ******** ****** (*******, *****, ****** control ******, *******), **** ********* ** saying *** ******* ********** ******* ******* the ***** *** **** **** ***** on *** ****** ******* ****** *** camera *******.
** * ******** ** **********, **** of *** **** ** *** ************ and ******* *** *** * *** 28 ******. *** **** ****** ** this ******** ** *** ************ ** the *********, **** *** **** ********* to *** ****** *** **** ** the ********. ****, ** *** ************ the **** ******** ********** ** **** often *** ** *** ***** **** hardware *********, **** ******* * **** design ******* ** *** *********. ** you *** ******* **** **** ** specify ***** ******** **** ***** ***********.
*** *** ***** **** ** ******** a ******* ** *** ********** ******** lock **** ** *** ****** **** and ****, ********** ** *********** ********. When *** * ******** *** ****, they *** *********** *** *** ********. These ***** *** *** **** ******* than ** *********** ****, *** *** configuration ********* ** *** ****** ******* system. *** *** * ********* ** typically *** ********* ** ******** * problem **** ******* *** ****** ******* system, **, *** ********** ** ****** in, **** ***** ** *** ****, the ****** ***** *** *** * contractor ** ******* **, ***** *** require *** *** * ********** ** configure **. **** **********, *********** *** places ** ***** ****** ** *** Div ** **********. ** ********** ** to **** **** *** ******** ********* to **** *** ** ******* *** lock ** *** *** * *********. This ****** *** ******** ***** *** gets *** **** ********* ** * professional **** ******** ******, *** * get * *** ** ******** **** the ********* *** ********** *** ** who ****** ** **** ****** *** CSI *********. ******* ******* ** **** the ********** ********** **** *** **** a ************ **** *** ******** ************ which ****** ** *** **** ** the ****, *** *** ********** *** not **** ****** ** *** ******* line.
****** *** *** ******* ***. ** the ******* ******* **'** **** ** the *****, ** **** *** **** tangentially ******* ** ************ *********, *** '*******' *** **** ** proper *********/************** ** ********/**** ***** ** common, *** ******** ********* *** ***.
*** *** **** ** ** *** seems ** **** * ****, ********* solution *** *** ******.
*** **** **** ** ***** ***** to ** ****** ****** ****** **** lots ** ****** ***** **** ** sorted, *** ** *** *** ********** attention ** ****.
** ***** *********** ****** ** ******* the ********** ********?
*** ****** ** *** **** ** the **** ** **** *** *** 8 ********* *** **** ** ********* a ********* *** *** * **** smith. * ***** ***** **% ** the **** *** * **** **** the **** *** *** **** *** install *** **** *** **** *** do *** ********** ***********. **** ** simple ** ******** ** ***** ********** together. **** **** ***** *** *** and *** *** ** *** * and **** **** *** ******* ***** devices ******.
*** **** ***'* ** ***** ** all ** *** **** ** ******** knows ***** **************** ** ***** ** the *******. ** *** * ***** they *** ********* *** ********** *** locks *** *** ****** *** ********** connections *** *** ** ** ** knows **** *** **** ****** *** terminations ** *** **** **** **** of *** **** **** ***** *** well. **** ** *** **** *** not *** *** ****.
**** ********** **** ******* *** ******** aren't **** *** ** * **** but **** ** ***** ** ******** rods * ****** **** ** **** of ********** *****. * **** **** it *** *'* *** **** **** at ** ******* * *** **** install **** **** * **** ** so ** ****. *** ***'* **** your **** *** *** ** ***!
** **** ***** **** **** ** the **** **** ********* ** *** the **** *** ******* ***** ***** the ******** **** ** ****** *** equipment **** ***'* **** *** ***** paying *** **** ***** *** ***** twice. **** **** *** **** **** a $*** *** * *** **** is **** $** ********* ** *** hardware ****'*, *** ******* ********.
**** *** ******* **** ** *** for *******. **** **** ** *** times *** **** ** * ***** DS160 *** ** *** ***** **** part. ***'* *** ** *****, ******* makes **** ****** **** *****, **'* their *********** **** *** ****** *********.
**** ** *** ** *** **** reasons *********** **** ** ******* *** electronic **** ******** *** *** *** 8. **** **** **** ** ** not *** *** * ********'* ***** for **** **** ****** ********* *** rather *** **** ********** *** ******** and *** ******* ******** *** ** clue *** **** ********** ** ******* unless *** ******* ****. **** **** it ** ***** **** ** *** this *******. ** *** *** **** with *** ******** ********* *** *** customer ******** ** ********* ****** ***** for ** ****** ******* ***. ***** is ******* ***** **** *** ******** installing * *** *** ***** *** also ****** *** *** ***** ******** for ***** ***** **** ****** ******** involved ***** ***** ** ** ****** control ****** ** ***** **** *********** power ********. *** *** **** **** the **** **** ** *** ***** supply *** **** *** **** *** the *********** ** *** *** *** VAC *********.
*** ***** ** * *** **** to **** *** ***** ******** ***** put **** ****** ******** ** ** 28. **** ***** ** ****** ******* their ****** **** ** ***** **** the *** ******* **** *** ********** that **** ********* ********* *** ******* their ******** *****. **** *** *** 8 ***** *** ******* *** ***** but **** ***'* ** *** ****** setup ** *** ******** *****. *** div * ***** * **** ****** to **** **** **** ******* ** do **** *** ******** *****. **** the ******** *****, *** **** *** wiegand ********** *****, *** ****** ******** when *** **** *****'* **** ***** warranty ****** *** ******** ******.
**** ** *** ******* **** ********** lock **** *** ****** ** *** integrators ** **** **** *********** ****'* very **** ** ********** ******* *** maglocks. **** **** *** ** **** but ***** *** **** **** ******** to * *** * *********. ** course * **** ***** **** **** smiths ****** **** ******'* *** * strike ** ** **** ***** ****. This *** ***** **** ** ******** and ********** **** ********** ** **.
* ***** ** ** *********** ***** sell *** ***** ***'* *** *** same ***** ** *** **** ** we ***** ****** * ***** *** more ******** *** *** ***********.
* ***** ********** ****** **** *** 8 ******* ** **** ***** *** requests **** *** **** *** **** to ******* ***** **** *** ******* with ***** ***** ** *** **** voltage **/** ***. **** ***** **** not, ***** *** ****** *** ***** from ******* ** ****** **** ***** we **** ********* ***** ***** *** the ****** ***, *.*. ** *** using *** **** ****** ******* *** example *** *** ***** *** ** sourced **** *** ******.
** ***** **** *** *** ****** electric *******, ****'* ** ********, *** we ***** *** ******** ** *** canister ********* *** **** *** ***** only *********. *** *** * **** says "****'* **** ** ****** ***** for ****** ******* ********", ** ** we *** *** **** *** *** it *****. *** *&*'* ***** ***** is **** ***** ****** ********* ** the *** ****** **** ************ ***** 12VDC ****** *** ** * *** reader's **** ******* **** *****.
****, **'* *** * *** **** in *** **** ** *** ****** to ****** *** *** ********* ** the *****, *** **'* **** *** more ***** *** *** **** ******** that ***** **** ****** **** *******. Most ******** ******* *** *** **** voltage (****** *** ******** ** *** that ******* ** **** *** *** 1006 ** * **** ******* *****) so **** ***** ** *** ** common ** ** **** ***.
*** **** **** ** *** * guys: **** *** ******* *** ******** strike ** *** **** ****** ***** on *** ***, *** ****** ** get ***** ** ******** *** ****** installation *** ****** --- ** ** NEED *** ****** **** ******** ** THE *****! **** ** ***** -- Recent *** ***** *** * ******** and ********* * ***** ** *** 9500 ******* ** *****/****** **** ********. We *** *****, *** ** *** seems ** **** ***** *** ****** pigtails **** ***** ********** ***. **** has ******** ****** ** ***** ****. Yes, ** *** *** *** *** clip ********* **** ** ******** ** the ******* *********** ********* ** *** strike *** ****-**** *** *****, *** that ***** ******** *** ****** **** for ****** ********* * **** ** the ****.
**** *** * ******** **, **** don't **** ** **, ******* *** GC, "** *** * **** ******** company, ** ***'* **** ******!" ************, we **** ** ****** *** ***** and *** ******** **** ** **** up ***** *****. ****, **** ** doesn't ****, **** *** ** ****** the ********!
******* ******** *** ****** ******* ****** install *** *****; ****** **'* ********* vertical ****. ** **** ****, *** 8 ******** *** ********** ******** *** and ** ******* *** *************** *** & ***.
** **** ** * ****** **** for ****. **** ** *********** *** really ****** **** * *-** *********** ******** ***** ** *** **** all *** ***** *** *** ********* to **** ** **** ********.
****** ** ***** * **** ***** myself *********** **** ** * ******* Manager ** ***** *** *** ********** into ******** **** *** *********** ***** and ************ *** *** ****. ***** times * ********** ** *** ***** is ***** ********** ********* ******** ****, shortening * ***** ***, ************ ***** A,B **** ***** **** * ** make ****** ****. ** **** **** is *** ********* **** ****** **** is **** * ***** **** **** wasted ***** *** ******** ******* ***** gums ***** * ********. ********** * don't **** ********** *** ** **** stuff ****** ***** ** **** ******.