Integrators On Labor Only Sales (Statistics)
Published Sep 01, 2022 13:01 PM
With increasingly end users buying products directly, this cuts out a major historic revenue and profit source, so how open are integrators to working with end users who want them for labor only?
170+ integrators answered:
As an integrator, if an end user wanted to buy the products themselves direct and only labor from you, would you do it? Why?
In this report, we examine the results, share detailed feedback from integrators, and how these results compare to 2015.
Key ********
*** ********* ****** **** *****:
- **** **** **% ** *********** **** they ** *** **** ** ******* products **** **** *** *** ****
- *******, **** **** ** ***** ********* they ***** ***** ******* ********-******** ********, with *** ***** **** ********* **** would, ********* ** **** ******** **** provided.
*** ********* ***** ******** *** *********:
********** *** ********:
- ** **** ** *** **** ******** with *****, **** **** ***** ***** prices *** ***** *************.
- **** ** **** ** ****** **** for *****, **** / **** *** still ********* ***** ******** ****** **** products ***** ****** **********.
- *** ******* ******** ***** **** **** of ******* ** *** ******* *** suitability ** ******** **** ***** **** to ** ********** ** ******** *** risks ** ******** **** *** *** at ***** *** ******** (*.*., *** it *** ************ ** *** ******** at *****).
- ******* ** ******** ************* ****** ***** rates, *** ***** **** ****** ************* for ******* ***** **** ***** ** if *** ********** *** ******** **** the ************ ** *** ********.
- ******* ** ******* *** ***** *********, integrators *** ********** **** **** ** labor **** ***** **** **** **** in ****. *******, ***:***'* *** ***** ** **********, *** Integrator **********
No - ********** **** ******* ********
******** ********** ********* ***** ******** **** customers ********* *** ***** *********, ************ with ********, *** **** ******* ******* if ******** ** *** ********:
- "**. ************ ********* **** *** ********* loss. ****** ******** ***'* ** *******, meaning *** ** *********** *** ***, who **** ******* ***, **** ** delivery ****** ******* ******** ****, ******* volume ******** ************* **** *** ******* sufficient *******, *** * **** ***** reasons."
- "*****. ** ***’* ********* *** ******* quality *** ********. *** *** **** should ** ********** *** ********* ** select *** **** ******* *** ***** application."
- "**. *****, **** **** **** *** warranty ** *** ****** **** ***** people **** ** ****** ***** ****** after * **** ** *** *** point *** ****** ** ***. *** would **** ** ****** **** ***** time ***** ** ** *****."
- "**. ** ***'* **** ** ** blamed *** ****** **** ******** ****** somewhere ****."
- "**, ******* *** ********* **** *** is **** *******, *** ** *** up ******* **** ****** *** *********** time ***********"
- "** **** *** ******* ******** ********. Have *** *** **** ****** **** products *** ***** ******* ** *** working ***** *** **** ****** *** to **** **** ** **."
- "**- ** *** **** ** ******* clients **** **** ********. ** *** not **** ***** ***** ** ******* what "**** ****** *** ******". ** thank ***"
- "**, ** **** ** **** ** all ******* ******* **, ** ***** lead ** **** ********* ***** ** in *** ******."
- "**, ** **** ******* *** ******* products ** ***** ******. *** **** of **** *** ********* ******* ***** a ******."
- "**. ** **** **** ******** *******. We ***'* **** **** ** *** getting **** ** ******* **** *** equipment **********."
- "** **. * **** *** ******** a ******* * *** *** ********. Did ** **** *** *** *** was ***"
- "**, ** *** ***** ** ** this ********** *** **** *** **** down ** ***** ************* **** ******** warranty *** ******* ******."
- "**. ** ***'* ******* **** *** labor *** ******** *** ********* ******* us"
- "**, *** **** ********* ****. **** always **** **** * **** ***** call *** ***** *********. *** ***** it"
- "*** ******. ******* ******* *** ***** to ****** *** ******* **** **** be ********."
- "**. *****! ********* ** *** ******, some ******* ****** ****-**** *** ******** on ****** ****."
- "**, *** ***** ** **** ***** kinds ** ******. *** ******* **** suffer"
- "**, ******** ******"
Yes ** ***** ****
**** **** ***-******* ** *********** **** they ***** ******* *****-**** ****, ****** some ***** **** **** ***** ** concerned:
- "** **** **** **** **** *** PSA ******* ***** ** *** *** labor *** ****** ******** *** *** project *** ******* ****** ** * different **** ** *** ******* ** selling *** *****"
- "**** *** ** ***** ****** *** to. ** **** ** **** ******* over ******* *** ***** ** ** can ******* ** *** ******* *** meet ******** ************."
- "***, ** **** ** ******* ******** value **** **** **** **** *****. Obviously, ** **** ** **** *** product ** ****, *** ******, *** mostly ** ****** *** ******** ** purchasing *** **** ******** *** ***** needs."
- "***, *** ** ***** ** ********. We *** **** *********** ** ** are *** ********* ** ***-**-*** ********."
- "*** ** ***** ******* **** **** smarts ** **** ** ***** ** the ************ **** ** ** ******."
- "***. ************ ******** *** **** ** my **** ******** *****"
- "***, *** ** ** *** *** preferred *** ** ** **."
- "***, ** **** **** *** ********. prefer ** ******* *** ********* *******"
- "***, ** ***** ** **. ** is ** ******* ********* **** *** support **** ****."
- "*** **** *** ******** *****"
- "*** ** **** **** ***** *****"
- "***, *** ****** * ****** ***** rate."
****** ***** ****** *** ******* ******* *** *********** ** ****, * *********** ***** **** *** having ** ******* ***** *** ******** a ********:
- "***, ***** **** *** **** ** in *** ********. * ** *** have ** ** *** *** *** when ******* ***'* ********* *** ** make **** ****** ** ***** **** material"
- "***. **** ****** *** *****, ********* I **** **** **** *** ** buy"
- "****, **** ** ****** ** ****** parts "
****** ** ***** ******
* ****** ** *********** **** **** open ** *****-**** ***** ***** **** their ****** ****** ** ***** *** higher **** ********* *****:
- "***, ** ** *** **** ** but, *** ******* ****** ** **% but *** ******* ****** **** ***** cost *** **% - **%. ***** is ***** ** **** *****. *** the ******** ***** ** ******** *** product ** **** **** ** ********."
- ****, ***** ***** *** ***** ** cost **** ******. ****** ** ****** good. ***** **** ******* (***, *&*) sell *** *** ******, ** **** behooves ** ** ** *** ***** only"
- "*** *** ***** ****** ****** ***** to ****** **** ****** ** *********. Usually ***** ** ***** *************."
- "* ***** ** **** *** ****** for ** **** *** ******, ************, commissioning, ************* *** ********. **** ** where * **** ** **** *****"
- "***, ***** ****** *** **** **** always ***** *** ** **** ********"
- "** ** **. ** *****'* * profit ** ** **** *** **'* in *** **********, *** ***?"
- "**** * *****. ****** ******* ** labor *** ****** *** ** ********."
- "*** ** * ****** ***** ****. Goodwill"
- "*** ***** ** **** **********"
Outside *** ** - ** ****** ** *****
***** **** ** *********** ***** ****** profit ******* ** ***** ******** ** equipment, ***** *** * ****** ***** from *********** ******* *** ** **** their ****** ** ********* ** *********, not *****:
- "********. *** ********** ** ********* ******* on ******** ** ****'* ******** ****. Much ** *** ****** ** ** product, *** ******"
- "****** *** *****. ******* * ***'* have *** ****** ** ******* *** perfect *******/************."
- "**, ** **** *** ** **, that ******* *** *******"
- "* **** ****** *** ***** ** end **** *** ******** **** **** be ****** **** ******. **** ** because ** **** ** ***** *** same ****** ** ***** **** *** time ** ******* *** *******. **** will **** ** ***** *** ****** that ** ******** ** *** **** selling *******.
- "**** ** **** ******* ********. ** general, **. ***** ** **** * fragment ** *** ******, **** **** of *** ****** ** **** *** sell *** ****** ******."
- "** *** ***'* **** * ****** on *** ***** **** *** **** not ***** *****."
- "**. ******* **** ****** ***** ****- no ***** ** **."
- "******. ** ****** ** ***** *** me"
Yes, ******* - ** ********, ****** ***** ****
****** **% ** *********** **** **** would ** ******* ** **** ** higher ***** ****** ***/** **** ** warranty ***** ** ********, ****** **** which ** ****** **** *** ********** is ******* ********:
- "***, *** ****** **** ***** **** be ** ******** ******** *** ** there ** ** ***** **** *** product ****** **** **** ******** **** the ************ ** *** ** ** we ******* **** ** * *&* basis"
- "**** ** *** ********* **** **** purchase *** ******** ** ******* *** support, *** **** **** **** ************** for ******** ****** *** ****, *&* when ******* **** *** ******* **** someone **** *********."
- "** ** *****-**** **** ** ********. We **** **** *** *** **** understands **** ** *** *** *********** for *** ******** ****** ** *** product ******."
- "** ******* ***** ** ******* ***** own ******* ** ****** **** * fee ** ********* **** **** *** system ***** ********* ****** ***** **** to *** **** ** ** **** purchased **** ** ********* **** ******* we ***'* **** **** *** ******** is ** ******** ****."
- "********* **, ***** *** ***** *** or *** ***** ** *** *** I ****** *** ***** **** ** $50+ ** **** *** *** ***. Also *** **** **** * ******** addition ****** ***** *** **** ******** since **** ******** **."
- "******* ** *** ******* *** ************* but ** **** ***** **. ***** only ******** ** ** **** ******** with *** ******* ******** *** ******* and ******* ** *** **** ****** without *******. ******** ** *********** ** hardware ***** ** **** *** ******* as ********"
- "***. *** ***** ** * ******. The ******** **** ****** ***** **** we ********* **********."
- "***, ** ***** *** **** **** of *** **** ** **. ***** not ******** *** ********** ** *** product ****** **** *****."
- "******* ** **** ** ***. ** we ** ** ***** ** ********."
- "** **** ******* ** ***, **** not ******** ******** ** ** *** source"
Yes, ******* - ***** ************
******* ********** ***** *** *********** ******* to ******** ***** **** *** ** the ************ ** *** ********* *** a ***** ** ******* ***** ** the **********:
- "** ***** **** ******** ** *** a ****-******** ********, *** ** **** cases, *** ****** ***** ***** ** no. ** ***'* **** *** *********, and ** *** *** ******* ** warranty ******** **** ** **** ** profit ** ** ******* ** *** first *****."
- "***, *** **** ** * **** confidence ** *** ********* ************. ***** would **** ** *********** ***** ******** - ** **** *** ******* **. Moreover, *** ***** **** ***** ** somewhat ******. "
- "******* ** *** ****, ** **** are * **** ******* ** **** using ** **** ** ***********. ** dont *** **** ******** ** ** just *****. ** ** *** ******** sales **** ** *****"
- "**** ****** *** *** ** *** user *** ** ***** ** ******* integrator ****** ** ******* **** **. It ***** *** ***/*************** ******* **** more *********, ********* **** *** ***** pinching ** **** ***** *** ***** argue *** ***** *** *** ***, and *****'* *** * ******* **** forward ** *********** ***** **** *** installation."
- "******* ** *** *****. ****, ** would *** ** ********** ******* ******* caveats ** ***** *** ****** **** for **** **** *** ************ *** to ******* *****, ********* ***** *******, changes, ***.
- "****** ******* ** *** ******** *** from ***** *** ******** ****. ** it's * *** **** ******** *** bought ******** **** * **********, **'* most **** ****. **********, ** **'* a **** **** ********, **'* ********** consider **."
- "*********. ** **** *** **** ** products ** *** *** ********* **"
- "******* ******* ** *** ********, *** customer. *** * ************* ******** *** may **** * ******* **** **** a ***** ************ ********, ***."
- "** ******* ** *** *******. ** I'm *** ******** **** *** ******* I ******'* ****** *** ***"
- "***, *** **** ** ** ** a ********* ******* **** ***** *** put *** **** ** * *********** system"
- "*********, ** *** ******* ** ******** forward *** ************ *** *****."
- "**** ** ****. ** ********* ***'* do **, *** ** ***** ****** on *** ******** *** *** *******."
- "** ** *** * *** ****** project *** *** ******* *** *** of *** **** ************* **** ***."
- "******* ** *** ************ *** **** products *** *** ****."
Comments (1)
UM
Undisclosed Manufacturer #1
Sep 06, 2022
** ** ********** (**) ***** ** provide ***** **** *** ***-********* ******* then *** *** **** (**) ****** expect:
* ** *** *** *** ********** / ****** / ************* / *************** done ** *** ** ***** ***-******* services ** ** *&* *****
* ******* *** *** *** ** defective ******* ********* *********** *********** ***** and ******** ****** ****** ** *** SI ** *** ****
* ******* ** *** ******** *** Maintain ***** *** ***** *** **** support. *** ********* ******* ********* ** provided ** *** ** ****** ** covered ***** * ******** ********* ** billed ** *&*
*** **** ** *** *** ******** move ** **** *********, *** **** these ************ **** ** ** **** out ** *******. ********, **** ** do *** **** *** ******** ************** or ********* ** ******* **** *****