Isonas Cofounders Split, Launch Partner/Competitor

Published Nov 16, 2017 14:32 PM

Breaking up is hard to do, especially when door access security is at stake.

But that is exactly what has happened at Isonas. Senior employees who left have started up a new company, Blue Access Technologies, as a result.

What is going on and how will these changes impact both companies and the access market at large?

IPVM spoke to both Isonas and Blue Access to learn more.

Cofounders **** ** ****** ******

**** ********* ******** ** ******* ****** *********** ********* ****, *** ****** ******** ** a ***** *****-** ** ******* *********** and ****** ********.

** ******** **** **** *********, *** fundamental ************ ******* *** ***** ********* ********** '*** ** ****' *** support *** *********** ** ******' ********** software, ********* *** ******* ****

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****** ************ ********:

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Isonas **** ****** ***********

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New ******* '**** ****** ************'

***** ******** **** ****** ******* * new ****** ******* **** ** * first **** ***** ******* ****** ****** hardware ********** ********* *** ***'* ** Isonas.

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Sells ****** ** ********

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*** ******* ********* ******** ****** **********, ******** **** *** *** ****** X1 *** ****** **** ****** ********, and *** **** **** ** ****** IP ***********. 

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******, * ***** ** *** *******'* webpage ******** ****** ******* *** ******* to '*** ***' *** **** ***** of ****** ********:

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Blue ****** ****** ********* ****** ******

****** **** ******* * *********** ******** dealer *******, **** ****** ***** ** they *** ************ ********* **********, *********** staff, *** ******* ******** ***** ****** with ***** *********.

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**** ****** ***** ** ******* ** ~$800 *** ****, **** ******** ******* about $** *** ***** *** **** for ***** ***** **********, ** ***** $70 *** **** ******* *** * local ******* ****** ******* * ~$**** server ******* *******.

Isonas ********* *******'* *********

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Future ** ****** *** **** ******

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Comments (5)
U
Undisclosed #1
Nov 18, 2017
IPVMU Certified

...while three co-founders and patent holders Mike Radicella, Roger Matsumoto, and Matt Morrison founded another access control startup named Blue Access Technologies.

Sounds messy...  

So did Isonas let Blue Access take the source code for DBCrystal and EasyWeb, or did they have to start from scratch?

Doesn’t Isonas still control any and all necessary patents? 

How come the founders weren’t locked into long non-competes at the time of the acquisition?

Can’t imagine that Alerion is happy with the way this is starting...

RM
Rob Mossman
Nov 18, 2017

IPVM...Thanks for your article.  I would like to take the opportunity to add a few more facts and add additional clarity.  

In the last 12 months ISONAS launched new hardware (RC-04) and new software (Pure Access) that has led to our expansion to over 700 newly certified integrators.  It is true the founders of Blue Access left ISONAS amicably over a lengthy transition period ending well over a year ago.  During that time, and since, we have expanded and evolved our engineering talent.  We have fundamental core competency in access control, connected network devices, and market leading cloud deployment.  ISONAS controls all related patents and intellectual property.

We are grateful that Blue Access is a customer.  ISONAS has not yet certified the Cobalt X1 software, but we anticipate it will be certified at some point for our current products only.  Their initial submission failed, but we anticipate they will make the required modifications to gain certification.  Currently, the only ISONAS Certified Partners for our reader-controller hardware are Open Options, Netnodes, WUN Systems, and Clear2There.  This list will grow dramatically as we now have over ten enterprise access control providers in the integration process.

Thank you again.  We value IPVM’s role in driving conversation in our market and the channel we are committed to serving.

Regards,

Rob Mossman, CEO-ISONAS

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UI
Undisclosed Integrator #2
Nov 21, 2017

Hi Rob,

Thanks for the update. We have just started working with you in the UK and have to say how impressed we are so far with the level of responsiveness.

Kind regards, Jason

UI
Undisclosed Integrator #3
Nov 21, 2017

Isonas has got to get the organization issues straight, that's been our issue for years.  We just did a conversion and you have to let support take 3 days to import the data into Pure Access.....and it was all imported wrong so we had users rejected, etc..  Still working through it but a mess and having to do manually.  

Like the products but the back-end personnel been an issue for us personally.  We are re-evaluating our commitment to Isonas for our cloud access strategy.  

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RM
Rob Mossman
Nov 21, 2017

Thank you for sharing.

Your comments about the import process are valid. One of the reasons we announced the End of Life of our legacy DB Crystal product was a gradual and minor corruption of the database over time. This could impact stability, but clearly creates challenges in migration to a new platform. Pure Access has eliminated these issues. We encourage integrators to recreate the configuration for small, low complexity installations and we offer advice on best practice around door groups, people groups, schedules and rules.

As you indicated, we assist our integrators with a “white glove” approach for other migrations. We often schedule these in advance to match our integrator’s timeline, but our rapid growth of 16% per month in new and upgrading customers caught us. We got behind and sometimes migration support could take as much as 3 days. If databases were significantly corrupted, the process could be imperfect. We have attacked this support problem by improving technically and adding tech support resources. I am happy to say that we do not currently have a significant backlog.

To you personally, thank you for comments. Please reach out to me directly. My email is on our website. (www.ISONAS.com)  ISONAS is growing and evolving. We want to listen and learn everyday so we can improve and be an even better partner to our integrators. Thank you for your business.

Rob Mossman, CEO

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