Unlimited Enterprise VMS Offer Terminated

Any comments on why they are rolling back the offer? Did they get some abuse cases or too many nuances, like an umbrella company wanting it for all their different subsidiaries?

I see it lists the 3 year support at 17,500$ a year as mandatory; is this something that will turn off the system if not maintained? What is the cost of it beyond the 3 years?

I think you called it in the original article:

"...enterprise customers tend to be demanding of more advanced capabilities and performance. This could be a painful issue for ipConfigure, given that they are charging an extremely low (relative) price, and will still need to support / handle those projects."

The update is an interesting sales strategy, and also informative (to the rest of us) as to the real costs of developing, marketing, and supporting software as complex as an enterprise VMS.

A 9% base price increase, while not insignificant, doesn't seem to be a huge departure from the previous strategy.

The original annual support fee (after three years) is unstated, but they're moving from three years included free to one year included free. That's a significant departure, and an acknowledgement that a policy of free support was unsustainable.

The 20 server limit is the most interesting change. This seems to be an acknowledgement that support demands really do scale with enterprise size.

Thanks for the updated article with direct cost comparisons and projections.