Favorite Integrator Mobile Phones 2017

By Rob Kilpatrick, Published Oct 06, 2017, 08:22am EDT

Smartphones are more critical than ever before, with integrators relying on them not only for contact while in the field, but for business applications, service tickets, time entry, and installation aids.

140+ integrators answered:

In your company, what brand of mobile phone is most often used? Why?

 

Mobile Phone Preference Statistics

Apple's iPhone was by far the most common response given, with ~30% more respondents preferring it to Android. Few responses other these two platforms were given, with only about five users preferring Windows or Blackberry.

Versus Global Market Share

****** ***** *** ******* higher **** ****** ******** (both ******** ***** ******* are ***** **% *** vs ********* ******* **** US ***** ****** ***** is ~**%.

Apple ****** **** ****** ******

*****'* ****** *** *** most ****** ****** ***** used ** ***********. **** ********* the **** ** ***, reliability, *** ****** ** apps ** *** **** reasons *** ******** *** iPhone.

  • "*****. ** ***'* **** a ******** ********** *** most **** *******. **** are ****** ********."
  • "******, ********* *** **********. Also **** ********* ** proven ******** ****".
  • "***** ****** ******* ** is **** *** ** to ******* *** ******* of ** ******* ** 20 ******* ** *******."
  • "******, ******* *** **** that ** *** *** been *********. ****, ******** knows *** ** *** one."
  • "******. ** ****** * standard * ***** *** in *** *******. **** new ****** **** ** use *** ********* *** the ****** *****."
  • "***** - ****** ** apps *** ******* ************* and ***********."
  • "******. *** ****** **** standardized *****. ** ********* in **. **** ***** support"
  • "******. ******* ** *** apps ********** **** **** and **** *** *** internal ***** ******* ** support **"
  • "***** *** * **** stable ** *** *** apps ** ** ******* are ****** ****** *** had ******* *** **** apps **** ****** *** phone ** ****** ***********."
  • "******. **** ** ***** very ****** *** ** does **** ** ** supposed ** ** **** you **** ** ** do **."

Android ******

******* *** (**************) **** most ******, *** ******** about **% ***** ********* than ******. ******* *** the **** ******** ***** manufacturer, **** ** *** Motorola **** *********, *** much **** ******.

*******, ******* ***** *** preferring ******* **** ******* to ***** *** ******: reliability, **** ** ***, app *********, ***.

  • "******* (*****). ****** *** for ******** ***. *** can ** * *** more *** **** *** battery ****** **** ********."
  • "*******, ******* ***** **. Android *** ****** **** for **** ******* ******."
  • "******* ******* ** *** Android ********* ******."
  • "*******, ** **** *** open ******* ********* ****** and ******* ** *** of *** **** ******"
  • "*******, **'* ******** *** has * *** ** Android ********."
  • "******** ***** * *******, easily ***** **** *** Google ******** ****, ** write *** *** ******* apps."

Durability *** ****-*************

******* *********** **** ***** the ********** *** ****-************* of ******* ****** ** being * ***** ****** to *** ****. ****** are **** ****** ** be ****** ** *** field *** *** ******* phones *** ********* ******* to *** ** *******.

  • "*** ********** ******* ** used ***** **** **** are ********* ********* *** our ********* ******** *** seem ** ** **** durable"
  • "*******. ** **** ***** all *** ***** ***** brands **** *** *****, and **** *** ******** have *** **** ******* value, *********, *** **********."
  • "******* ******* ** ***** market ***** ** ******* give ** *** ******* to *** ***** **** phones ******* *** *** cracked ******* ***** ************."
  • "** - **** *** cheap ******* *** ** you ** ******. ****** get ****** ** ******* they **** ** ** cost ********* *** **** to *******."

Sales - ****** / ***** - *******

******** *********** **** ***** sales ***** **** ***** while ***** **** *******:

  • "****** ** **** ** the ***** *****, **** can *** **** **** want. ***** ****** *** Android ******* ** ****** apps ******* *** *******."
  • "****** *** *******. *** the ***** *** ******* we ********* *** ****** and ********** **** *******. For ********** ******* ** used ***** **** **** are ********* ********* *** our ********* ******** *** seem ** ** **** durable. ***** **** ** is **** ** ** image ***** * *****."
  • "**/** ******* **. ******. Programmers **** ** ****** Android *** ** **** flexibility **** ****. ***** guys ****** ******* ** they *** ****** ** use."

Blackberry/Windows *** ********

***** **** *** ******** for *** **** ******* Blackberry ********, ** **** as ******* ******, **** the "**** *** *****" in ****** ******. *******, one **** ****** ** Blackberry *** *********** *** security.

  • "**********. ****** & ********. While ** ***** ******* for **** ****, *** functionality ** ***********. ** have ******* *** *** Android ******* **** *** familiarity ** ***********/******* **** on ****** *******. *******, all *** ******* ************** and *********** **** ****** back ** **********. ** know **** **'** ********** in *** ******** *** we **** ****** **** and ** **** **** our ***** **** **** can ** ** ***** where * ****** ***** is *** ******* *** the ** **. ************, the ******* **** ****** & *** ********** ** better **** ***** ******* we've ****."

Comments (9)

All iphone here, except some engineers who have disposable Windows mobiles.. When they have passed the " i wont drop the phone down the ladders every two weeks" test they get an iphone as well.

A universal truth across the entire security industry!

Anyone use an apple watch? I was thinking they were dumb but I got one for my wife recently and she loves it and cant help but think now that it might be nice not to pull my phone out when I get calls or texts. 

I have one, as does the wife and daughter. Love it and the new software update has made it even better. 

I hate these with a burning passion, but then again, I'm a regular lurker on watchuseek.com.

Related, it looks like Windows Phone is a dead end

I was a big fan of the Windows Phone platform and sad it died. The UI was great along with the live tiles. My first Windows Phone was the Nokia Lumia 1020. I was able to see the phone in development at Nokia and was turned on by the 40MP camera. Then the 1520 and 950XL, after multiple warranty replacements I gave up and moved on to the Nexus 6P, Pixel XL and now Pixel 2 XL.

How prevalent is tablet use by integrator techs? Security personnel at companies? 

Is there any preference for a dedicated tablet app vs a browser app that renders well on a tablet? 

Nevermind - just found my answer searching this site! 

[IPVM Note: Favorite Integrator Tablets 2017]

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