i3 International Aims For "Affordable AI" (CCO Interview)

Published Mar 06, 2024 14:33 PM

While Canada's i3 international is historically most known for DVRs, they tell IPVM they are now "morphing" into a software company, aiming to deliver "affordable AI."

IPVM Image

Inside this report, IPVM interviewed i3 International's Chief Customer Officer, Vy Hoang, to learn about its business model and industry positions.

Executive *******

** * **-****-*** ****** ******** **** started *** ** ** ***** ******** that ***** **** **** *** ******* private *****, ** ************* **** *** way ** ********** ** ** **** it ****** "********** ********** ** *********."

******* *********, ** ************* ***** ******* physical ******** ******** ****** ***** ************ and ****** ******* ********, ******** ********, and * ***** ********** ********.

***** *** ******* **** ** ** "morphing" **** * ******** *******, ** admits ** ** **** ** "*** rid ** ********" ** **** ** its ******* ** ********* **** ******** sales (**** ******** **'* ******** ** OEMed **** *** *****'****/*******), *** **** *** ** ******* cloud ******* ********. *** ******* **** have * ******** ******** *********** **** developing *** *** ******** *** *********.

**** * *********** **********, *** ****** is **** ** ************* *** ** existing ******-******* ******** **** **** *** using ** ***** *** ********* ***** and *** * **** ****-******* ******** model **** *** ****-**** ********* ************ (and * ****** **** ** ***-*** employees). *** ******** ** **** ** competes **** ******* ********* ****** ******** and *********** *** *** **** ****-*****, such ** *******, * ********** ** themselves *****.

No ******* **********

*** ******* ******** ** ******* *** metrics ** ******* ** **** (******* of ******** *****), ******, "*** **** like ******** ** ** ****? *'* hold ** *******.”

*******, ***** ** ** ******** ***** of ~***, ** ***** ******** ******* of **** ** ******** ** ******* annually *** ***** *** ** *** more ******* **** *** *********** *********.

i3 *************'* *******

** ************* ******* ** ***** *** "as * ****** ******** *** ** a ****** ** *******, *******," ***** told ****. ** ********** **** *** company *** ****** **** ********* ****, received ** ** *******, *** *** profitable ** "**% ** ***** ** years. ***** ******* ********* ** *************'* history **** ******* *****-***** **** ** designing *** *** ********:

** **** ****** ****** **********. ** started ******* ** *** * **** small ***** ********. [**** ** ****] a ****** ** ***** **** ** [we] ******* ****** "***, *****'* **** thing ****** * ***. *** **'* a *** ****** **** * ***." There **** ************ *** **** **** then *** ** **** **** "***, this ***, **'* ****** ****."

*** **** ** ******** ******* ******* in **** ****, ** **** *** worked **** * ****** ******* **** then, *** ** *** *** *****. From *****, **** ****** ** *** to ***** ****. ** *** ** a ***** *****we ****** ******* ** *** ********, *** **** ******'* ******* ** ******* ******. ** *******, "***, ** *** ** ****."

*** *** ***** ** *** * theme **** **** ** *** *** owner-founders *** ****** ******* ** ****** to ** ******. **** *** **** us **, **'** ** **. **'** do ** **** ** **** *** that ** ***. **** ****** **** say **, *** ***'* ***** **** own ***, ******* ****'* *** **** cup ** ***, ** *** **** you. ** **** *** *** ***** one ******** *********, ******* **** *******, and ***** [***] *** ***. [******** added]

** ************* *** ***** **** ******* its **-***** ********:

*********** **** ** ** *** ****, "Hey, *** ***'* *** **** *** our *********?" **'** ****, **, ******* it ***** *** **** *****, *** people ***'* *** *** **. ** we **** **** ** [***] ***** our *** *********. ** ***** * Ph.D.

*********** *** **** ** ******** ********* analytics, ********** ******* ** ***** ******* surveillance ********* (*.*.,*********** **** *****, ******* *** ****,******** ******** *** *********** ******* *** $80 ******* ***).

135-150 ********* ******* *********

** ************* *** *** "***-*** ********* globally," ********* ** *** ******** ** takes **, ***** ****. ** ** headquartered ** ******* *** *** ******* in ***** ***** *********, ********* *** US, *******, *** *****. ********* ** the *******'* ******** **********, ** *** more ******-****** ***** ** ***** ******* and **** ******** ***********-******* ***** ** Vietnam *** ***** (******** ***** ~** in ******* *** ~** ** *****). Hoang ********* ** ** *************'* ************:

** **** ** *******, *** *****, and ** **** **** **** ***** clients **** ** **** **, *** with ****, **** ******** ******** ***** that ** *********.

*** ******* **** **** **** ** now ****** ******* ** *** ***** American ****** *** *** ** ********* plans ** ****** ***************.

Customer *******: **% ******, **% ********** ***********

**%-**% ** ** *************'* ********* *** in ******, *** *** ***** **% are "*********** **********" *********, ********* ******* (K-12) *** ********** ***** **** ******** site *********, ********* ** *****. ** emphasized **** ** ************* ****** ***** with "********* *********," *** "******* *****."

***** **** **** ** ************* ** "strong ** ******" ******* *** ***** often "******** ***** ******* ** *********" and **** **** ** "***** [** International] ******." ********** *****, ** *** other ****, ******* **** ******* ***** AI *********, ***** ********.

50-50 ******* ******** *** ********

**% ** ** *************'* ******* ***** comes **** ******** *****, *** **** 20% ***** **** *** **** *****, which ** ***** *** "********** ** solution" ********* ***** ***** *****. ***** explained **'* ******* ********* ** *******:

******* ******** *** ******** ** *** traditional ********, **'* **** **-**. *** subscription ** *****, **** ********* **** of **** ***** [*****] ***** ***** 20%-25% ** *** ******** ***** ***, with ******* **% ***** ********, *** probably **% ** *** ******** ** still ********.

Affordable, ********** ** ********

******* ******** ***** ****** ** **% of ** *************'* *****, *** *******'* lead ***** ** *** ****** ** its "**********, ********** ** ********," ***** told ****. ** **** **** **** solution **** *** ******* *** ***** to *******, *** ** ** ***** to ** * ******** ** ******** from *** ****** ****** ** **** saw ***** *** *** ***-**-*** *********:

* *** ** *** ** ****'* produced ***** *** **** ***** *** an *****. "* *** ** *** license, * *** * ****." **** do *** ** **** **?

*** **** ** ** ** ******* company **** **** **** **** ****, put ** **** * ********, *** compare ** ** * ******** ******** that ***** *** ** ***'** * bad ****** ** ***. ** *** have ** ***** ***** **** **** a ******** *** **** ***** ***. You **** ** ** ** ******** places ** ******** *** *** ** to ******* * ********. ** **** that ** ** **** ********* ****** our ********, **'* *** ****** *** thing **** ****** *** ******* *****. But ***** *** **** ***, ********** solutions ***-**-*** ******* ** * ************.

*****'* * *** ** ** *** there. *** ** *** *** *********** with ** ** ********** **** *******. We ******* **** ******** ****** **** ObjectVideo ********. ** *** ******* ****** that ****, ** ********** **, *** we **** ********** *** ** ** its *** **** *** *********** ** help *** *** *** ****. *** need ** ********* **. *** **** you **** ** ***** * ********.

**** * ******** ** ******** ** change ******'* ********, ********** ** ********** behaviors ****** **** ****** "******** *** guys," ***** ****:

** *** * **** *********** ** that. *** ******* ***** **** ** say **********, ********** **, *** ****** at ** ** ****** ****, ** want ** *** **** ********** ** be **** ** ****** ******'* ********.

**** ******** ****** ** ***** **** a ******* ** * ******** **** you're ***** ** ********** ****** *** business, *** **** ***** *** ****.

** ************* ************ *** ******** ***** a *** ****** ** ****, ****** that ** ** "*** ** *** biggest ********* ** *** *******" ** North *******:

IPVM Image

*** ******* *** *** ******** *** customer's ****, *** *** ***** ** typical ** *********** ******.

"Change *********," ******** ***** ********** ** ** *******

***** ******** **** ** ***** ** using *** ** ******** ** "****** behavior," ********** ** * ****** ***** setup:

* *** *** ** ********** ***** now, *** **** *** **** *******, if **** ** ********* ** **** retail ********, ** ** * ****** is *** ***** **** ****'** ******** to **, *** *** **** **** information ** *** ********, ** *** user, *** *** *** *** ** as * ***** ** ****** **** person, *** *** ********* ***, *'* going ** **** ***, *** *** something ***. *'* ***** ** *********.

**** **'** ****** ** *** ****** is *** ***** *** ******, "****** are ********, ******'* ***** *** ********. And ** *** **** ********** ** remind ****** ** **** **** * reminder **** **** ****** ** ****, meaning * **** *** **** ***********, instead ** ****** ***, ****** *** do ** ** * ***** ***** I **** ** **** ***, * send *** * ******* *** ** application."

** *********** ******* ******** ****** ** retail ******, ***** **** **** ** International's ******** ***** ****** *********** ****** employee ******** ******* ** ****** ** terminate ********* *** *** **** ****** on ******** *** *********:

******* * *** *** *** ** was ********* ** ***, *, ** years ***. ***, *** ** *** helped ** ** ** ** **** that ********** *** ***** **** *** saying"I ***'* **** ** **** ****** ** *** *** *****." That's what AI has done.

*** **** ********** ************ **** **** from *********? ****'* **** ** ****'* what ** ** ** **.

** *** ***'*build * ****** ** **** **** ****** ****, your technology actually ends up costing them a lot of money. Firing and rehiring people cost a lot of money. Not letting people know that that behavior is bad for the business, and then they do it, and then something else happens like a major accident or injury costs the company a lot of money. [Emphasis added]

****** **** ******** *****, ***** ********** on *** "****** ********" ******* ** managing ******** ******** **** * ****** manager's ***** ** ****:

* **** * ****-********. *** ** the ****** * **** ** **** I *** * *****, ****** **** to ***** *** **** **** **** buy ** **** **** ****.

*** ** * **** ****? ********** is ********* ********* ** *********. *** so **** *** ****, * ***'* afford ****. * **** *,*** *********, I ***'* ****** ****.

** ******** ** ****** **** ****, Hoang ********* *** ** *************'* ** solution **** ******* ******* **********:

* **** **** *** *** ***** right ***? ** **** * *** a ******. *** ** ******* *** video. ** **** ** *** ** that ****** ** *** ****** *** is ******** ***** ** ***** ******** we **** *** ********* ****.

* **** ****, *** ** *** do ****? ** **** ** ***** it. ********** ***** ** *** ** minutes. ** ******* ** ** ** stores * *****. ****'* ***** *'* bringing *** **. [**] **** ** do **** ** * ******* *****.

***********, ***** ********* **** **** * solution *** **** ** ****** ***** for ****** ******:

** *** **** ** ** ****** who *** ******** ** ** *** seat? ** *** **** ** ** tell *** ** **** ********* *** engaging **** **** *********? [*** ******** will] ********* ******* * ****** **** will **** *** ****. ******* ****'** engaged, *** **** **** *****, *** you **** ****** *****.

** ******* **** * ********, ** International's ** ****** **** ********* "**********" based ** *** ********* ********, ***** told ****:

  1. ****** ** ******** (***** *****, ***** time, ...***.)
  2. ********* ** ******** ** ********* (**** as *-* ****)
  3. **** (*** **** ******* ** ********* can ***** ** **********)

Differences ******* "***** **" *** * "********"

***** **** **** ** ** *************'* view, *** "********" ** ******** ** beyond "***** **," ***** ****** *** simply ********. **** ********* ******* ******* reports **** **** **** ******** *********:

**** ********* *****'* **** ******** ******* the ********. ** ** *****'* ******* your *****, ** ** *****'* **** you * ******, ** ** *****'* tell *** *** **** ******** ** doing, ** ***** *******, ********** ***** nothing. **'* **** * ****** ** nice ****** ***** ********. ******* * whole ***** ** ******'* ***** ** a **** ***** ****'* ** ****, "Oh, **** **** **** ** ***** to **** *** ****** ******." ****'* basic **.

*** ** ***can **** **** ****, *** *** *** *** ** *** * ****** ******** *** ******* ** ******** **** ** ** **** ** ***, **** ******* *** ***** *** ******* ** *** ** ***** ** **** so that they show up every day. That makes the business better. That's a solution where we see the opportunity. [Emphasis added]

Adaptable ** ********* ************

**** "********** **" ** ****** ********* and *** ** ********** ** ********** customer's ************, ***** *****:

****'* *** ** **** ** *** years ** ******* **** **********. ** is ***** ******** *** *******. **'* really **** *** ******* ** ***** it ** ***** ***********. ** * can **** **** *** ******, *** I *** *** ** ** *** environment *** ** **** ********.

Patents *******

** ************* *** * ******* ****** for **** ********; ***** ****:

** *** **** ** *** ******, [and] ** ********* [***] *** **. It's ** *** ****** *******. ** you ******* *** ***** **** ******, it **** **** *** ** **** employees *** ******* **** **** ********, and *** ********* ** ****, **** that ****** **********, ** ****** *******.

***** ****** **** **** ** *************'* patent ********* ******* ** *** "********** AI ********" ** *******:

IPVM Image

**** *** *** ******** ***** *******, but **** ** ** ***, *** experience ** **** *** ****** ****** awards **** ******* **** *** ** reasonably ********* ** *** ******* **** become ** ***** (** **** *** with ***********, *.*.,**** / ******** (***********) ****** ********** Ends **** * *********** *******).

AI *********** ****

******* ****** ******* ******* ** *** solution, ** **** *** ******* *** effectiveness *** ********** ** ** *************'* "AI ********." *******, *** *******'* *********** team *** ** *** ********* ** the ********* ** *** ********.

***** ** *************'* ***-*** *********, ** has "**-** **********," ********* ** *****, and "***** ** ** ***** *** in ****** ***** ******** ** **," he ****.

***** **** ********* ** *************'* ** development ******* *** **** ** **** to *******:

*** *** ** ***** ***** **** those ********* *** **** *** * good ********* ** ****** ******* *******. We **** [****] *** ***** ***** of **. *** *** ****** ** do *** *** ***** *****. *** then, **** *** ***, "***, ***'* figure *** ***** *******. ***'* ****** out ** ****'** ******* ** * way ****'* ****** **********, ** ***'* figure *** ** ****'** ******* ********** the ***** ***** ******* **** *** employees, ****'** ******** *** *****, **** stuff," *** **** ** ***** **** algorithm.

****'* ***** *** ********** **** **** to ****. **'** ******* ** ***** way ** ****** *** ********** *** hardware *****, *** **** ***** *** very ****** ********** **** ***** ** experience ****** *** ****** ** ***** the ****** ******** ******.

**'** *** ******* ** ******* ***, but **** **'** *** *** **** of ********* *** ** **** *** that *** **** ***** ********* ****** back ** *** *****, *** ******* you ******* **** ******* ** **** menu ****, *** **** **% ** your ***** *********.

************ ** ************ ** ************* *** ******** **** specialists *** *&* ********** ***** ** Canada, *******, *** *****, ****** ***** *** **.*. ****** *******, *****:

IPVM Image

Switching **** ******** ********* ** * ******* ******* ******* *****

** ** ************* ******** *** ********** AI ********, *** ******* ******** ** increase *** ***** ** *** **** sales, ***** ******** *** **** ** solution. ***** ******** ** ** *************'* effort ** **** ****** *** *** it ** ************* ****** ** *** market:

**'** ****** ** **** ******* **** of **** ******* ******* **** ***** [customers] *** * ****** *** *** at ***** ** *** ********** *****.

** **** ********* ** *** **** 20 ***** **** **** ***** **** for ******** ********. **** **** *** it. *** ******** ******** *** ****. I ***** ** **** ** **** at ** **** * ********** **** [standpoint] ** ****** ******* *** ****** that ******* *** ****** ** ********.

************, ***** **** **** ** ************* is ********* **** ***** ** * laissez-faire ****** ** * ****** ********:

** *** *******-***** ** ****. **'* like **'** *** ** ** ** make **** **** *** **** ** money *** *** *********, [*.*.*] ** family. **'** ****** ****** ** *** we **** ** **** *****. ** want ** *** **** ***** ******* our ********* *** *** ****** *****. That's *** ** ****. ** ***** be * ****** *** ********, *** that's *** ** ****.

Struggled ** "*** *** **" *** ******** **** ** *** ********

******* ****** * **** ***** ** i3 *************'* ****, *** *** **** has ********* **** "******* *** ** hardware" ** *** ******** ****. ***** expanded ** **** *********:

****'* ***** **'** ******** **, *** it's **** ***** *** ** ** basically *** **'** **** ******** ******* we ***** **** ********.

*'* **** ** *** **** **** hardware. ** *** **** **** * great **** ** *** * *** get **** **** ********, *** ** know, *** ***** *** ** **** my ******* ** *** ****** ** a ***** * **** ** *** it *** *** ***** ******* ******* and ***** ******* **** ******* *** all **** *****.

**'* ****. **'* ****** ****. * talk ** ***** ** ********* *** the ****. ****'** ****, **** *** you ***** ** ********** **** ***** to **** ********? *'* **** ** Uber ******. * **** *** ***. I'm ***** ** ***** ****** ******. So **'* * ***** ***.

*********, ***** ************ ***** ***** ******** on-site, **** *** ***** *********, **** as *******'* ******* **** **-***** ******* or ***** ***'* *******, ***., ******* of *** **** ** ******, *****, and ******* ***** ****** ** *** cloud.

** *************'* ********* **** ** *** everything **** *** *****, *** ****** that's *** ** ************* ***** ***** hardware, ***** ****:

** ***** **** * ***** ******. People **** *** **** ********. *** integrators ***** **** ** **** *** place [*****] **** *** *** **********. A *** ** *** *********** ** work **** *** ****, "**, **, I **** ** ** **** ********, but *** ** ** ** *** and *** * ********* ******, * media ******, *** **** **** ** to **** *****. * ***** **** three ******."

* *** ** *****, **** **** a ******* ********** *** **** ** implementation [**********], ** **** ** **** the ******** *****.

******* ******* ******** *** ** ***********, having *** *** *** ******** **** allows ** ************* ** **** **** control **** *** ******** *** ** cut ****** ** *** ******** ** well. ***** ********:

** **** ** ***** ***** ***** down ** *** ***** ***** ** hope **'** ***** ** ** *** of *** ***** [**] ***** [****] alarm ******* ***** *** ********* **** the ***** ****** **** ** *** the ********. ** **** ** *** ourselves ** * ******** ***** ** can ******** ***** **** ** *** market ******* ***** ** *** ***** of * ***** ***** [********].

* ***'* **** **** ****** *******, I ***'* **** **** **** *******, but ** * *********** ** *** camera, * **** **** ** **** is. ** ******** **** ** ***** costs, * *** **** ** **** within *** ***** ******** ************. ****'* why * ***** ** ***** **** to ** ********* ***** *** ******** side ** *** ********; **'* **** to *** *** ** **.

* ***** ** ******* ** ******* to ***, *** *** ** *** have ** **** **** ********? *** then ** ***** **** ** *** we ******* *** ****; *** ** get **** ** ***** ***** ******** to ** ******* ******. **** **'** stuck **** ** **** ****.

** ************* ********* ** **** **** even ****** ** ** ********** *** hardware *******, ** ***** ******* ** least *** ******** **** *** **** not **** **** ******** ******** *** free ** *********** *** **** ** its **** *****.

Hardware ****

** **** *********, ***** ********* ** the ****** ** ** *************'* ******** products:

**** * ** **********, ** ****** to ** *** **** ****-********* *** the ******* ** ************ *** ********** AI ********.

*** **** **** *** *** ***** (video ******** ** * *******) *** range **** $**-$*** *** ***** *** beyond ********* ** *** **** ** the ************.

*** ******** ***** **** * ******* lifetime ******** **** *********** **** * SaaS ************. ******** ******* ** ******** for *** **** ** *** *********.

OEM ********: *******/***

** ************* ********* ** **** **** its *** ******* ** ** *****, the ****** ******* **** * ***** manufacturing *********** **** *** *****'* ***. For **** *********** ** **** ***********, please ******* ***** *** / ****** ** Sharp / *** ** ************* ************ Investigated

******* ********* **** *** ***********, ** International **** **** *** ******** ********** are *** "****-********." ***** ********** ** his ********* ** ************* ** ****** and ***** *** *** ** ****** it ** ********* *** ****** ** not ******* ******** ** *****:

***** *** **** * ****** ** key **** ** ******. * *** of *** ***** ***** *** ** Taiwan. * **** **** *** **** of *** ***** **** **** *** of *****, *** **** ** **** stuff **** ***** *** ** ***** is *** ******** *******, **** *** metal *******. ****** *****'* ***** [****].

********* ***** *** ********** [**** **** out ** *****]. ***'** *** ***** to *** **** **** ***** ******* China ***** ****** ***** ***** *** stuff **** ****. *** **** **** is ****. [*** *****] *** ** government *****'* ***** ** **** **** the **, ***** ***** *** ********** not **** ** **. *** ** say **** ***** ********* **** ** have *****'* **** *** ******* *********, it ***** ********* ***** ** ***.

*****'* ** ******* *** ***** **** does *** **** * **** **** comes **** ***** ** **** * machine ****'* ***** ** *****. **'** trying ** ****** *** **** **********. All ** *** ***** ** **** compliant. **** ** *** ********* ************* have ********* ** *****, *** **** bring ** **** ** ******. **** use ********* *****, *** **** *********** them ** ********.

*******, * ***** ** ******* ************* is *********, *.*., **** ****** ****************** ******** *** *** **** ** Vietnam

***** ******* ************ ** *************'* *** partner:

****'** * ******* *******. ********* ** the ******* *** ******, *** *** price *** ****** ** ***, **** can ******* ****** ****, ***** ******** for ***.

******* **** **********, ***** ********** **** what ** ************* ****** *** **** is ******* *******:

***** *** *** ***** ** ****** I **** ** ** **** ***** with ***. ** ***** ** ****** with *** ****, *****, *** ******** in *** **, *** *** ******* thing, *** ***** ***** ** **** at, ** *******, *** ******* *** to ** ********* *******-******. ** ****, we **** *** ** *** *******-******* settings *** *****.

*** ******* ******* ** **** ** any ** *** ******** **** *** of *** ***, ** **** *** another *** ***********, ** ********* *****, if *** *** **** ** **** you ******* ** ** *** ** didn't ****, ***********, **'** **** *** another ****** *** *** ***** **** you ******** **** ** ********** ****.

**** * ****** ** ** ********* team, [* ***] ** ** **** true ** *** ******. *** ******* is ** ***** **********, ********** ** that ***** **** *** *** ********** models ** *** ** *** ******. If ** **** ** ****, *** we *** *** ******** ** *** that *******, *** **** ** ****** the ******** *** ****** *** ***** the ********* ** ***** **** ** need ** ******* ** *** ******, I ***% ******* **.

All ********* ******* ** *** **** *****

** ** ************* ********** *** **** business, ***** ********* *** *** ******* bundles *** ********* **** *** ******* to **** ** "********** **":

* ******* *** **** ***** *** tracking [********]; * ******* **** ******* by *****, *** **** * ******* that **********. *** * **** **** that **** *****.

*** *** ****** *** **** ****. The **** ***** * ***** **** finishes ** *** *********. *** ****** sending *** *** ****** ** *** actual *******, ************* *** ****** ** go ** ** *** ***-******* *****, and **** ******* **** ****** ******* of *******. ****'* *** **** ****.

*** *** *** *******, *** ** has ********, **** ********, ********, **********, and **********.** ***** **** ** *** *******, and **** *** **** ******** **** want. **** *** **** ******** ******** in **** ****** ** **** ****.

***** ******** ** *** ** **** not ****** *** ********** ********* *********:

* ********** *** **** ** **** in *** ******. **'* *** ***** making *****. **'* ****, ****, * have *** ******. *** ** *** want **** ********* *********, ****'* **** different *******. *'** **** ****, *** I'm *************. ****'* *** ****** ** affordable **.****'* **** ******** ** *** ***** little ********. ** ** ** ** a ****** *** *********.

******** *** **** ** ******, ** long ** **'* **** ** **** one ******, ** **** ** *** paid *** **.

Pricing *** *** "********** ********** **"

**** ****** ** ************* **** *** charge *** ********** ********* *********, *** pricing ****** ******* ***** ***** ** complexity. ***** ********* *** ** ************* charges ********* *** *** ** *********:

*** ** ******* **** ********* (********* data ****** ************) *** ***** **** $25-$595 *** ***** (** ******* ** the ****** ** ********* * ******** is *********** **).

**'** **********. ****'* ****** *** **** I ****** ********* ** ****** ****. We *** ********** **. ** **'* not **********, ** ***'* **** ** do ** ******* **'* *** *****. We **** ** ** ***** ** the ******.

Go-To-Market ********: ***** **** *** ********

** ************* ******* ** **** * business **** *** ** ******** ** an ***** *****, ***** ****:

*** *** **** ** ****** * lot ** ***** ** *** *** business, ** ** ** *** ******** a **** *** *** ********. *** then, ** *** ** ****, ** get *** *****, *** **** ****** already **** [****]. * ***** **'* very **** *** *** ** *** customers ** ********* *** ***** [***] didn't **** ******** ** ***** *******.

**** ****** **** ****** **** ***** surveillance ******* ** *****, *** ******* can *********** **** ********* ***** ***** offerings *** ***** *** ** *** want ** **** **** ******** *******, Hoang *****:

***** **'** ******* *** ***** ** in ********, *** **** ****'** ****, "Yeah, *** * **** **** ***** system ****. **** ******* ***** ** to **** **** *** *******. ** you **** **** ** *** ** my *****." [***** **] * ****** bit [** *] **** *** **** for **. ** *** ******** ** in ***** *** **** *** ****** that *** * **** *** *** particular ********.

Customer ******

******** ** ******** *** ****** ** its ****** ************ ********, ***** **** IPVM *** ******** ***** ** "**** than *.**%" *** ****, ** *******, its ********* *** "****** *** ** seven ***** ***." ** **** ** example ** * ****-**** ******** ** i3 *************:

* **** * ******** *** ******* with *** *** ** *** ***** face, ******, *******, *** **********. ****'** a **-****-*** ******* **** **** *** the *** **** ***** **** *****.

** ******* *** *******'* ***** ** greater **** *.**% ** **** ***** be ********** ***, **** ** *** churn ***** *** ** *** *% to **% *****.

99% ******* ********

** ************* **** ** ***** **% of *** ******** ******* ********** ********. He ***** **** ** ************* ****** revenue **** *********** *** **** *********** manage *** *********' ********:

**** *** ** **** *** **** analytic *****, **'* ****** * ******** of *** ** ***** ** ** responsible **** ***. ***** ***, **'** one ** *** ***** ********* ****'* going ** **** *** *** ***** our ********** ** **** *** **** package.

**** * *** ****, *'* ********** billions ** ******* ** ************. *** question ***** ** *** ** ***** to ** *********** [** *** *** user]. ** **** ****, * **** to ******* ** ****, *** *'* always ***** ** ***** *** ******* [with ***********].

**** ****** ~*%-*% ** ** *************'* business ** ****** ********, *** ******* seeks ********** **** *** ********** ** works **** ***** *** ********** ***** be *** *** ** ****** ** customer ****, ***** ****.

Open ** ** *******, *** *** *** *** **** ** ******

***** ******* ** *** ** ***** of *** **** ** ** ******* if ** ******* ** *************'* ******* culture ** ******** *******:

*** **** * **** ** **** money, * ****** *** ** ** is ***** ** ****** *** ******* of *** ********, ***** ** *** people *** *** ***** ** *** people *****. ** *** ** ***** in *** **** **** **** **** staff, * ******'* ** **. ** a ******* *** ** * *******, I ***** ********** **** ******* **.

* ***'* ***** *** ** ***** partners. *** * ***** ********** **** against ** ******* ****'* ******* ** values *** ******* *** ******* **** I ****** ***** *** ******* ****.

** **, ****** **** *****, *** money ***** *********. ****** *** *** customers **** *****. ** ** *** help **** **** *****, ** **** do ****, *** **** **'** ***** about *** ******.

** ************* ** * ******-*** ******** with **** *****, *** ** ****** maintaining *** ******** *******, ***** ****:

*** ** ***** ** **** ******, "I'll **** *** $** ******* *** expect *** ** ****** **** ******." That's *** **** *** *** *** user. **** ******* ** * ******-*** business **** * ****** **** *********, values, *** ******. **** ** *** employees **** **** **** ** *** an ******* ** ***** ** *** years.

** ************* ** **** ********** ** outside ******* ** *** ******* *** use ** ** "**** *** ********" instead ** **** ***** ***** ** "make **** *****," ***** ** **** most ** **** ***, ***** *****.

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