Hikvision OEM DDNS Devices To 'Lose Remote Access'

Author: Ethan Ace, Published on Feb 17, 2017

The fallout of Hikvision's DDNS discontinuation is expanding, this time hitting OEM partner Supercircuits, who reports that on June 30th:

The existing Simple DDNS service will be discontinued. All existing host names will no longer be supported / function on this date, and existing users still using the Simple DDNS service will lose remote access to their devices. [emphasis added]

Inside this note, we examine what is happening, what this means for Hikvision, Supercircuits and the broader market.

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*** ******** ****** **** ******* **** ** ************. *** ******** host ***** **** ** ****** ** ********* / ******** ** this ****, ***existing ***** ***** ***** *** ****** **** ******* **** **** ****** ****** ** ***** *******. [emphasis added]

****** **** ****, ** ******* **** ** *********, **** **** means *** *********, ************* *** *** ******* ******.

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Important ****

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Supercircuits ************

**** ****, ************* **** ** ************ ***** '****** ****', ***** branding **** *** *** ****** ****:

************* ***** *********'* **** *** ** ** ********* *********:

*** ******* ******** ****** **** ***** ** *********** **** ******* over *** **** ******* ******.

*** ************ ******* * ******* ******* ** *********'* ******** *** with *** ******* *** ***** ** ************* ******* *** ******** devices.

************* **** ********** *********-********* * *** ***** **** ******* **** **** ** ***:

**** ****-**-**** (***) ******* *** ****** ***. ********* = **** simple ***-** ******* *** ****** ** ******** *******, ************* ******* DDNS *******.

**** **** ******* **** * *** *** ***** ********. ********* = *********** *** ****** ****** *** *** **** ********.

Big ****** ** *** ********

** ********* **** ******* **** ****, ************* **** **** * significant ******* *** **** ******** / *****. ******* ** ****, we ******* ********* **** (** ** ***** ******) ******* ***** decision ****.

** *** ***** ****, ******* ********* ** ***** **** ** a **** ** ***** **** ** ************* ***** **** ******* for ******** ******* ** ***** *** ******* ********. *******, ** think **** ***** ** * *** ******** ***.

**** ** ** ***, **** ******* *** ***** ** * DDNS *******, **** ******* ***** ** *** *** **** **** years ** ***** ******* *********** ******** ******** **** ***** ********** damage *** ********'* *****.

Other ****

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****

Comments (7)

Most appear to offer alternative dyndns services e.g. NO-IP.COM so yes it is a hassle but not the end of the world.

so yes it is a hassle but not the end of the world.

Are you ok with Hikvision doing the same to existing Hikvision branded devices that are running on Hik-Online?

I've never used Him online only 3rd Party dyn dns

That's a good move on your part! My point is that if you are using Hik DDNS for many devices currently, moving those devices off can be quite a significant amount of work, especially if it shuts down before you can move it.

A lot of 3rd Party DDNS services now charge a small reoccurring fee. When integrators use them, are they usually charging your customer for this or just paying it as an expense to do business?

NOTICE: This comment has been moved to its own discussion: Charge End Users For DDNS Service?

When the service is discontinued, most of these customers will lose access and not know what is going on, since most will not know nor expect DDNS services to be cut.

Unless I'm missing something they shouldn't lose remote access since the service is registered in the DVR/NVR/Cam itself. Also, when logging into a hik-online/simpleddns domain their message says all previously registered devices will continue to work.

I believe they are cutting out the ability to register new devices but not the service itself.

Ryan, According to Supercircuits' statement, BOTH are happening, excerpted below:

  • February 16 (likely extended to end of February)
    • Users will no longer have the ability to register NEW host names to SimpleDDNS (for an individual recording device).
  • June 30
    • The existing Simple DDNS service will be discontinued. All existing host names will no longer be supported / function on this date, and existing users still using the Simple DDNS service will lose remote access to their devices.
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