Hikvision OEM DDNS Devices To 'Lose Remote Access'

By: Ethan Ace, Published on Feb 17, 2017

The fallout of Hikvision's DDNS discontinuation is expanding, this time hitting OEM partner Supercircuits, who reports that on June 30th:

The existing Simple DDNS service will be discontinued.  All existing host names will no longer be supported / function on this date, and existing users still using the Simple DDNS service will lose remote access to their devices. [emphasis added]

Inside this note, we examine what is happening, what this means for Hikvision, Supercircuits and the broader market.

*** ******* ***********'* **** ***************** *********, **** **** hitting *** ******* *************, who ******* **** ** June ****:

*** ******** ****** **** service **** ** ************.  All ******** **** ***** will ** ****** ** supported / ******** ** this ****, ***existing ***** ***** ***** *** ****** **** ******* **** **** ****** ****** ** ***** *******. [emphasis added]

****** **** ****, ** examine **** ** *********, what **** ***** *** Hikvision, ************* *** *** broader ******.

[***************]

**********

***** **************** *************** **** ******* *********'* '****** *******',********* ******** ********* **************** ******* **** *** Western *** ****.

*******, ******* ******** ********* / ******* ******, ********* has ************ ********** ******** DDNS ******* / ******** products ***** *** ****** service ***** ******** ** run **** ****** *** web ****** ***** ** discontinued.

Important ****

******* ***** *********'* **** depend ** ** *** remote ******, ***** ** common *** *** ********* ***** their ****** ** *** primary ******. **** *** service ** ************, **** of ***** ********* **** lose ****** *** *** know **** ** ***** on, ***** **** **** not **** *** ****** DDNS ******** ** ** cut. *****, *** *** dealer ********, **** **** suffer ************** ********** ***** calls *** ****** ****** truck ***** ** ****** *** device ******** **-****.

Supercircuits ************

**** ****, ************* **** an ************ ***** '****** DDNS', ***** ******** **** for *** ****** ****:

************* ***** *********'* **** but ** ** ********* Hikvision:

*** ******* ******** ****** DDNS ***** ** *********** this ******* **** *** next ******* ******.

*** ************ ******* * similar ******* ** *********'* original *** **** *** notable *** ***** ** discontinuing ******* *** ******** devices.

************* **** ********** *********-********* * *** ***** DDNS ******* **** **** to ***:

**** ****-**-**** (***) ******* via ****** ***. ********* = **** ****** ***-** process *** ****** ** multiple *******, ************* ******* DDNS *******.

**** **** ******* **** a *** *** ***** provider. ********* = *********** are ****** ****** *** and **** ********.

Big ****** ** *** ********

** ********* **** ******* with ****, ************* **** have * *********** ******* and **** ******** / costs. ******* ** ****, we ******* ********* **** (or ** ***** ******) reverse ***** ******** ****.

** *** ***** ****, perhaps Hikvision ** ***** **** as * **** ** first **** ** ************* their **** ******* *** existing ******* ** ***** *** branded ********. *******, ** think **** ***** ** a *** ******** ***.

**** ** ** ***, once ******* *** ***** to * **** *******, that ******* ***** ** run *** **** **** years to ***** ******* *********** ******** problems **** ***** ********** damage *** ********'* *****.

Other ****

** ** *** ***** to ** **** **** happen ** ***** ******** OEMs. *** **** ******* US *** ********* ** LTS *** **** *** their *** **** ******* (********.***), ** **** **** saved ********** **** ***** impacted ** ****. *******, there *** ****** **** in *** ** *** over * *** ****** the ***** ** ***** problems *** *****.

****

Comments (7)

Most appear to offer alternative dyndns services e.g. NO-IP.COM so yes it is a hassle but not the end of the world.

so yes it is a hassle but not the end of the world.

Are you ok with Hikvision doing the same to existing Hikvision branded devices that are running on Hik-Online?

I've never used Him online only 3rd Party dyn dns

That's a good move on your part! My point is that if you are using Hik DDNS for many devices currently, moving those devices off can be quite a significant amount of work, especially if it shuts down before you can move it.

A lot of 3rd Party DDNS services now charge a small reoccurring fee. When integrators use them, are they usually charging your customer for this or just paying it as an expense to do business?

NOTICE: This comment has been moved to its own discussion: Charge End Users For DDNS Service?

When the service is discontinued, most of these customers will lose access and not know what is going on, since most will not know nor expect DDNS services to be cut.

Unless I'm missing something they shouldn't lose remote access since the service is registered in the DVR/NVR/Cam itself. Also, when logging into a hik-online/simpleddns domain their message says all previously registered devices will continue to work.

I believe they are cutting out the ability to register new devices but not the service itself.

Ryan, According to Supercircuits' statement, BOTH are happening, excerpted below:

  • February 16 (likely extended to end of February)
    • Users will no longer have the ability to register NEW host names to SimpleDDNS (for an individual recording device).
  • June 30
    • The existing Simple DDNS service will be discontinued. All existing host names will no longer be supported / function on this date, and existing users still using the Simple DDNS service will lose remote access to their devices.
Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Most Recent Industry Reports

TMA Apologizes to Amazon / Ring on Aug 23, 2019
Not only is Amazon / Ring making major incursions into the residential security market, the organization representing the biggest incumbents, The...
China Dahua Replaces Their Software With US Pepper on Aug 22, 2019
What does a US government banned company do to improve its security positioning in the US? Well, Dahua is unveiling a novel solution, partnering...
Security Integrators Outlook On Remaining Integrators In 2025 on Aug 22, 2019
The industry has changed substantially in the last decade, with the rise of IP cameras and the race to the bottom. Indeed, more changes may be...
First GDPR Facial Recognition Fine For Sweden School on Aug 22, 2019
A school in Sweden has been fined $20,000 for using facial recognition to keep attendance in what is Sweden's first GDPR fine. Notably, the fine is...
Anyvision Facial Recognition Tested on Aug 21, 2019
Anyvision is aiming for $1 billion in revenue by 2022, backed by $74 million in funding. But does their performance live up to the hype they have...
JCI Sues Wyze on Aug 21, 2019
The mega manufacturer / integrator JCI has sued the fast-growing $20 camera Seattle startup Wyze. Inside this note: Share the court...
Dahua 4K Camera Shootout on Aug 20, 2019
Dahua's new Pro Series 4K N85CL5Z claims to "deliver superior images in all lighting and environmental conditions", but how does this compare to...
ZK Teco Atlas Access Control Tested on Aug 20, 2019
Who needs access specialists? China-based ZKTeco claims its newest access panel 'makes it very easy for anyone to learn and install access control...
Uniview Beats Intel In Trademark Lawsuit on Aug 19, 2019
Uniview has won a long-running trademark lawsuit brought by Intel, with Beijing's highest court reversing an earlier Intel win, centered on...
Suprema Biometric Mass Leak Examined on Aug 19, 2019
While Suprema is rarely discussed even within the physical security market, the South Korean biometrics manufacturer made global news this past...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact