Hikvision DS 2nd Gen Intercom Tested

By: Brian Rhodes, Published on Dec 12, 2019

With its newest IP intercom, Hikvision proclaims users can 'get full control over an entrance' regardless of where it is installed, home or office alike. Can the company's modular intercom deliver?

We purchased and tested a DS system, based on Hikvision's recommendations, to see how it compares to the competition.

In this report, we evaluate and test the following:

  • Hikvision intercom strengths & weaknesses
  • The required Indoor Master station
  • Video quality performance
  • Surprising access control features
  • No SIP compatibility
  • Tested remote Hik-Connect app performance
  • The two mounting types and four subassembly modules detailed
  • Device pricing compared to competitors
  • How door strike integration works

This test expands IPVM's intercom test series including Aiphone IX Series 2, Avigilon H4 Intercom, Commend ID5 Intercom, Axis access door station, and 2N Verso. Look for an upcoming shootout.

**** *** ****** ** intercom, ********* ********* ***** can '*** **** ******* **** an ********' ********** ** ***** it ** *********, **** or ****** *****. *** the *******'* ******* ******** deliver?

** ********* *** ****** a** ******, ***** ** *********'* recommendations, ** *** *** it ******** ** *** competition.

** **** ******, ** evaluate *** **** *** following:

  • ********* ******** ********* & weaknesses
  • *** ******** ****** ****** station
  • ***** ******* ***********
  • ********** ****** ******* ********
  • ** *** *************
  • ****** ****** ***-******* *** performance
  • *** *** ******** ***** and **** *********** ******* detailed
  • ****** ******* ******** ** competitors
  • *** **** ****** *********** works

**** **** ******* ****'* intercom **** ****** **************** ** ****** *,******** ** ********,******* *** ********,**** ****** **** *******, ***** *****. **** *** ** upcoming ********.

[***************]

Key ********

** *** *****, **** Hikvision ******* ******** ****** several ****:

  • **** ****** ******* ********:****** **** ***** *********, Hikvision ******** **** ****** control ********* **** ********** management, ****** ******, *** lock ********.
  • **** ****** ***: ** ****** ***-******* app *********** ** **** than ** *****, *** the **** ****** ****** reliably *** ******* *******.
  • ******** ********* *********:****** ***** ******** *******, receiving ***** ******** ******* a **** ****** **-******, with ******* ** *** a ****** *******, **, or *****. **** ********* a **** **** ** onscreen ****** ****** **** a ******* **** ** dial ****.
  • ****, **-******* *************:******* ** * *** intercom ****** ** * simple *** ** ********** license ******* ***** **** iVMS-4200 ******** ** *** indoor ****** ******* ** just * *****.

*******, *** *** *** some ******* ********** **** undermine *** ********* ***:

  • ********* ******** ****:*** **** ***** *** product ** ******* ** being ********** **** **** Hikvision ******** *** *** not **** **** *** party *******.
  • ***** ****** ******:**** ********* ***** ***** the ******** ******, ***** feeds ***** **** ******* seconds ** *******, ******* users **** * ***** screen ** *****.
  • ** *** ************** *******:******* ******** *** *******, Hikvision ******* ********* *** feature ** ******** *** not ******, ******* ******** potential *** *** ********** clients.
  • *********** ****** *******: ***** *** ****** type *** **** ******* MIFARE ***** *** ****, reader ******* ** *** output ******* ** **** and ****** ** **** by ***** ****** ******* systems.
  • ** ******** *********: ** ***** **** the ****** ******** ** 'secured' ** *** * mm *** ******, *** little ****** *** ** special ***** *** ******** to ******/***** *** ******.

Good: ********** ****** *******

*** ** *** **** useful *** ******** ******** of *********'* **** ** that **** ****** ******* management ** ******** *** free **** *** ********.

** ******** ** *** typical ****** ******** ** lock ******* ********* ******* ****** *** Schedules** *** ********* ********** PIN ******* ** ****** card *******:

*** ****** ****** ****** does *** ******* *** kHz ** *** ****** formats, *** **** **** with ***** ******, *** not ******* *******.

***** ********* **** ******* from ********* *** *** uncommon, *** ********* ******** unit ******** *** **** aspects ** * ****-******* access ******:

  • **********/******* **********
  • ***** *** *********** **********
  • **** **** *** ****** Status (*** ****** **** Station ** ********* ***)
  • ********* *** ****** ***** Logging

***** **** ******* *** the **** ********* ** detail ** ************ ****** ******* **********.

*******, ** ******** ** many *********, *** ******** access ******** ** *** integrate ********* ****** ******* ********** *** ******* ** (only) ***** ********* ****** management. *** *******, *** unit's ****** *** ****** subassemblies ** *** **** Wiegand *** **** ****** options ** *** ***** controllers.

*** ******** **** *** same **** ********** *** credential ********** ******* ** other ********* ****** ********:

** ********, *** ******** unit ** ***** ** openings ** *** **** manner ** ***** ********* access ***********:

Bad: ******** ***** ********** ****** ** ****** ******

** ***** ** ******** performance, ** ***** ****** of ~* - ** seconds ****** ********** ***** to *** ****** ****** was *******. ******* ****** did *** ***** **** calls **** ** *** Hikvision ****-**** ****** ***** video ********* ******* *****.

****** ***** ******, ***** could ** ***** ** soon ** * **** was ****, *** *** video ******* ** *** call ***** **** **** time, ** ****** ** the .*** *****:

** ***** ** *** test *******, *** **** devices ********* ** *** environment **** *** **** station, ******, *** **** iVMS-4200 ******.

Surveillance ****** ***********

** *******, *********'* ***** image ******* *** ********* useful *** ****** ***** making ***** ****** ***** range ** *** ******, ~3' - *' ****.

*** **** ***** ***** measured ~*** *** ** a ****** ******** ********, and **** ******* *** clothing ******** **** ********* detailed ****** *** ****** for **************:

IR/Night *****

*******, *** **** *** two ** **** *** low ***** *** ********* use, *** *** ******** calls ****** ********* ******.

*** ******* **** *********, ~3' - *' ****, the **** ************ *** the **** ** ******* like ***** *** ********* on ******** *** ** seen:

*******, ************ ******** ******* dramatically, *** **** ~**' - **' **** **** subjects *** ** *** dark *** ****** ** be ******.

***** ** *** **** results, ******* ***** ** the ******'* *** **** be ****** ** ***** for *** *** ***** video ** ** ********* useful *** ************.

******** ******* ** **** off, ** ********** **** on * ******** ** not *********, * ****** we ********* **** *********.

Locked ***** ********* ** ********* ****

* ******* ********** *** the ** * ****** is **** ***** *** video *** **** ** streamed ** ** ****** master ** ********* ****, and *** ****** ******* adding ***** *** ***** or ******* ** *** party ***.

*** *******, ***** ***** detects *** ********, ** cannot ** ***** ** the ********. *****-**** ******* ** ******* ********* to *******.

********* ******* ********* **** to **, ******* *** system '***********'. ** **** tested ******* '****** ****' Hikvision ********, ****************-***** ********** ***** *****.

Video ****** ******* ********

*** ~$*****-******-****** ** ** *****, PoE ******* '***********' ****** Station ******** ** ******* and **** *****:

******* ****** *********** ** the ******* *** ********, although ***** *** ***** delayed **** ********** *****. (See *** *******: '******** Video ********** ****** ** Indoor ******' ***** *** more.)

*** ********** *** *** lock ** ** ***** or ******* ****** ** executing ********. *** *******, the ***** '******' ******* worked ~** ****** ******* error.

*** ***** ***** ***** the ****** ****** **** Station:

Emergency *****

** ******** ******* ****** is *** **** ******** and ****** ******* ** ring ********* ********** ********.

** ******** *** '*******' button ** *** ****** master, ***** *** ******** call ********** ****/******* ** any ********* ********* *** stations.

** **** *** *****-**** feature **** *** ****** station *****:

Hik-Connect ***

** ******** *** ****** feature ** ****** ******** calling ** ********* *** a ********* ***-******* ****** app.

****** *** ******** ** the *** ** ******* of ***** ********* ******** via ******** * ****** QR **** ** *** indoor ****** **** *******.

*** *** ****** ************* of ******** ******** *****, but ** ***** ** actually **** *** **** the ****, *** ***-******* app *** ** ** opened.

******* *** *** *** to ** ******* ** receive *****, *********** *** generally **** ********** **** the '**** ******' ****** used ** *** **** Companion *** *** ***** intercoms. *******, *********** *** good **** ** ****** notifications ** ******* ********.

*******, *** ******* ******** of ***** ***-*******, **** less *** ********* *******,***** ** ****** *** sanctioned, *** *** *** be ******* *** ***.

iVMS-4200 ******* ******

** *** ****, ** found ********* *** **** routing ******* *** ****** with ***** *********, ********** among ***** **** **** require ** ****** ****** station.

** ***** ** **** destinations, ********* ***** (********* free ****-****) ******* ** option ** ****** **** station ***** ** ****** the ****** ****** (** default) ** ****** ** a ** '**** ******' running *** ******** *******:

*** **** ***** ******* using * ********* *** as ***** **** ********** software, **** *** ***** to **** ********* **** operator ******** ********.

Bad: ** *** *******

******* ***************** *** *************, *** **** *** unsuccessful ** *********** *** intercom ********** *** **************************** **** ** ********-***** SIP.

** ***** *** ****** addresses *** ******, *** the '***' ****** ** the ****** *** *** accept ****:

** ********* *** **** of *** ************* **** Hikvision **** *******, *** clarified *** *** ****** is ****** *** *** currently **** **** * proprietary ******.

**** *** ** * potential ******* *** ********* integrating **** *** **** existing **** ***** *******, with **** ******* ******* of *** ******** ***** available. ** *******, **** of *** ****** ********* are ******* ** *** smaller, ***-****** ***** *** SIP **********.

*******

****** ****** *** *** door ******* ** ****** with * ******* ***** ~$700, *** *** ******** indoor ****** ***** ~$***. Intercom **** ******* ******* ranges **** ~$*** ** $1,800+ ********* ** *** number *** **** ** subassemblies ********.

**** **** ********* ** 2nd ********** ******* **** the **** ** ******* ** ***** ****** at ~$*,***, *** ******** **** than ************ ******* ** ~$****** ******* *****-* *** ~$***.******* *** ********* *** is ************* ***** **** the ********* ************ *****-** ** ~$*,***.

Physical ********

*** ***** ***** ***** the ******** ** ***** between ***** ** ******* door ********, **** *** Hikvision *** ******* **** others, ********** ** ****** with *** *** ******** just **** * ***** versus ******* *****-**** **** * ******:

*** **** ** *** (two *******) *******, ********* ~8.5 ****** * *.** inches * *.* ****** thick, ******* ** ******* than ******* ******* ******** from ** *** ********* smaller **** **** ***** surface ***** *****.

** *** ***** *****, we ******* *** ********* DS2 ** ***** ***** intercoms:

Compared ** ** *****

** *** ***** *****, the *********** ******* *** Hikvision *** *** ** Verso ** ***** ********.

**** *** ******* *********, which ******** *** **** similarities, ******** *** ******** of *** **** **** button, *** ****** ****, and *** ******* ********* submodules ** ****** *** same:

*** ********* ******** ** generally ****** ************** **** submodules **** *** ****** within *** ********, ***** 2N ******* *** ***** exposed ******* ******.

*******, *** ** ***** offers ************* **** ********** to ****** ****, **** more **** ** ***** in * ******* ** call ******, ******, ******, fingerprint, *** *** ****** options.

** ********, ********* ****** four ***** ******* ** call *******, **** ******, keypad, ** ********* ******.

*** ********* **** **** requires * ********* ****** master **** ******* *** remote ******, ** ********** ~$300 ****** *** ****** by **.

*******, ***** ***** ***** ****** $1,000, ***** * ********* outfitted ********* *** **** station ***** ~$***.

Surface ***** ***/***** **** *******

** ****** *** **** station *** ****** ****** station ***** ***.*** *** and *********** ** ************ in **** **** ** calls.

*** ******* ****** ******** to ***** **********, ******** the ****** ****** ******** 1024 * *** *****. For **** **********, ******* through ** ****-**** ** is ******.

*** *** ******* ** available ** ******* ***** or ******** ********.

******* ****** ** ****** rated, *** ** ** rated ******* ***** *** dust *******. **** ******* outdoors, *** **** ****** be ******* ** * semi-protected ********:

****** *** '****** *****' (bare ******** *** ** the ***** *******) ****** normally ** ******* ** depress *** ******** ****** switch. ** **** ** instead ** ******* *** network ****** *** ****** wire ******* *** *** submodules (******* ******* *** crimping), *** ** *** frequent ******* *** ******** of ******* ****** *** test.

** ****** *** * module ******* ******* ****, although ******* *** ***, two, ** ***** ********** are ********* *** **** surface *** ******** ******. The ******** *** ******* mounts **** *** **** price.

Modular *********** *******

*** *** ******** **** station,*** **-**** ***** **** is ********, *** ** ** eight ************* *** ** connected ** ***** *** the '*******' ******.

*********** ******* *******:

******* *** *** ************* range **** ~$** - $150 *** *** ************ to *** ** *** frame/mount ******* ** *** DS2 ******* ******.

Video **** *** *** */* *****

*** ********'* ********** *** located ** *** **-**** video ****. * *** of *** ******* ********* blocks *** ******** ** the ****'* **** **** and ****** ****** *********.

********** */* ********** ** this **** *** **** installs ********* ** ******** the ******** ** *** back *** *** ****** separation *** ******* ******* with ** **** ******.

***'* ******** *** ** to * ****** *** 2 ***** ******* ***** for ** ** ***** and * *** ****:

** ****** *** ***** by ********** ****** **** **** ********* Motion ******** ******** *** **** ***** ********** ** ** ******. Those *********** **** ******** and ****** ******* ***** in ~** ******. ** used **** ****** ***** ********* **** *** ******.

Bad: ** ****** ******

***** ******** ******** ******** intercom ***** ** ****** is ********* *** * strong ***** ** *** model (*** ********* ************* ** ********), *** ********* *** no ******-***** ******** ** all.

****** *** **** **** two ******** *** *** cap ****** ** ****** the ***** ***** ** place, *** ******** **** gives **** ****** ** unplug ** *** *** control *****:

***** ******** ********* **** not ******** ****** **** entirely, ****** ** ******** type ***** **** ******** to ****** **** ** requiring ******** ****** ****.

*** ********* **** **** require ******* **** **** a ****** *** *** driver ** *********** *******.

Upcoming ******** ********

**** *** ********* ******* individual ***** *** **** compare/shoot **** *** ******* each ***** ** *** coming *****. **-***** *********** of ***** *******, ***-***** performance, *** ***** ******* will ** * *****.

***** *** *** ********** test *******:

Firmware/Software ******** ******

  • ********* ******** **** *******:******** ******* ***, ******** v2.0.0 ***** ******
  • ********* ****-****:**.*.*.** ***** ********
  • ***-*******:**.**.*.****** (*** ***)
  • ***********: ****** ***.**.*.*, ****** V19.09.8.0 (***)
  • ****** * ****:******* *** **.*.*

Comments (5)

"** *** ************** *******"

*** **** ******... *'* out

*** **** ** *** indeed **** ***** *** appeal ** *** ****. Combined **** *** **** that ** '********* ****' in ***** ** ********, it ***** ** * better *** *** ***** business *** *****-******, *** not ***** **********/********** *********.

* ******’* *** ** for *** **** ******, Ring ***** **** *****.

**** *** **** ******** have ******** **** *** everything.

** *** ******* ** freePBX, **’* **** ** sip *** **** *****.

***** **** **** ****** directly ****** *** ** door ******* *** **** slightly ******* *** **********...

Read this IPVM report for free.

This article is part of IPVM's 6,367 reports, 855 tests and is only available to members. To get a one-time preview of our work, enter your work email to access the full article.

Already a member? Login here | Join now

Related Reports

Hanwha Wisenet X Plus PTRZ Tested on Feb 14, 2020
Hanwha has released their PTRZ camera, the Wisenet X Plus XNV-6081Z, claiming the "modular design allows for easy installation". We bought and...
Avigilon H4 Intercom Tested on Nov 20, 2019
Avigilon is well-known for video surveillance and access, but how well does the company's intercom work? We purchased and tested Avigilon's H4...
Illustra Pro Gen3 4K Camera Tested on Oct 23, 2019
Johnson Controls has released the latest generation in their Illustra Pro line, the Pro Mini-Dome Gen 3, a non-OEM model claiming to "optimize...
Commend ID5 Intercom Tested on Sep 12, 2019
Commend touts the new ID5 intercom as 'timelessly elegant' and the slim body, glass front touchscreen indeed looks better than common, but ugly,...
Uniview Pro 4K Camera Tested (IPC3238ER3-DVZ) on Aug 29, 2019
In our 8MP / 4K Fixed Lens Camera Shootout, Uniview's low end 8MP was firmly in the middle of the pack. Does their higher end Pro Series 4K camera...
Zenitel/ Stentofon Turbine IP Intercom Tested on Aug 06, 2018
IPVM has published reports testing an Axis door station and a Hikvision door station (tested). However, those companies are new entrants to this...
Testing DMP XTLPlus / Virtual Keypad Vs Alarm.com & Honeywell on Dec 13, 2017
DMP has a strong presence in commercial intrusion alarms, but not in residential. However, the company's XTLPLus wireless combo panel and Virtual...
ZKAccess Control Tested on Dec 04, 2017
China manufacturer ZKTeco / ZKAcces has been expanding in the West, offering a low-cost access control platform. But how good is it? And how does...
Hikvision Door Station Tested on Nov 30, 2017
Hikvision has entered the video intercom market, aiming to bring the race to the bottom to a whole new audience. To see how it stacks up, we...

Most Recent Industry Reports

Verkada: "IPVM Should Never Be Your Source of News" on Jul 02, 2020
Verkada was unhappy with IPVM's recent coverage declaring that reading IPVM is 'not a good look' and that 'IPVM should never be your source of...
Vintra Presents FulcrumAI Face Recognition on Jul 02, 2020
Vintra presented its FulcrumAI face recognition and mask detection offering at the May 2020 IPVM Startups show. Inside this report: A...
Uniview Wrist Temperature Reader Tested on Jul 02, 2020
Uniview is promoting measuring wrist temperatures whereas most others are just offering forehead or inner canthus measurements. But how well does...
Dahua USA Admits Thermal Solutions "Qualify As Medical Devices" on Jul 02, 2020
Dahua USA has issued a press release admitting a controversial point in the industry but an obvious one to the US FDA, that the thermal temperature...
Access Control Online Show - July 2020 - With 40+ Manufacturers - Register Now on Jul 01, 2020
IPVM is excited to announce our July 2020 Access Control Show. With 40+ companies presenting across 4 days, this is a unique opportunity to hear...
Hanwha Face Mask Detection Tested on Jul 01, 2020
Face mask detection or, more specifically lack-of-face-mask detection, is an expanding offering in the midst of coronavirus. Hanwha in partnership...
UK Government Says Fever Cameras "Unsuitable" on Jul 01, 2020
The UK government's medical device regulator, MHRA, told IPVM that fever-seeking thermal cameras are "unsuitable for this purpose" and recommends...
Camera Course Summer 2020 on Jun 30, 2020
This is the only independent surveillance camera course, based on in-depth product and technology testing. Lots of manufacturer training...
Worst Over But Integrators Still Dealing With Coronavirus Problems (June Statistics) on Jun 30, 2020
While numbers of integrators very impacted by Coronavirus continue to drop, most are still moderately dealing with the pandemic's problems, June...