Genetec Citigraf Big Data Platform Analyzed

Author: Brian Karas, Published on Oct 26, 2017

A big industry debate is whether VMS software is now a commodity.

However, Genetec believes it can charge a substantial premium for higher-end software. One of those systems is Genetec's new Citigraf, which they describe as:

Genetec Citigraf is a decision support system that unifies public safety operations across city departments through situational awareness and the proper dissemination of information.

But what is that? Who would benefit from it? How does it work? What does it cost?

In this report, we share feedback from Genetec, and analyze the competitive positioning of the system.

* *** ******** ****** ** ******* *** ******** ** *** a *********.

*******, ******* ******** ** *** ****** * *********** ******* *** higher-end ********. *** ** ***** ******* *********'* *** ********, ***** **** ******** **:

******* ******** ** * ******** ******* ****** **** ******* ****** safety ********** ****** **** *********** ******* *********** ********* *** *** proper ************* ** ***********.

*** **** ** ****? *** ***** ******* **** **? *** does ** ****? **** **** ** ****?

** **** ******, ** ***** ******** **** *******, *** ******* the *********** *********** ** *** ******.

[***************]

Citigraf ********

******** **** *** *********** *********** ****** **** *** ** **** in ******** ******:

  • ******** ******* - *********** ** **** *********** ** ***** ** allow *********** *** ********** ** ** **** *********/*********.
  • ******** - ******** ** ******** ****** *** ******* **** ** trends ** ****** ** ******* ******** ********.

******** ******* *** *** ***** ** * *******-***** ******** **************, acting ** *** ******* ********* *** ***** **** ** ****** dispatchers, ***, *** ****. ** ******** * "****** ********* *******" approach, ***** ******** ************* ***** *** ****** *** *** *** only ****** *** *********** **** ****** ** ***** ******** ********, but **** * ************* ** *** ***** ****** ********* ** an ****.

*** ******* ********* ***** ***** ********* **** ** *** ******** municipalities ****, ****** **** *** ******* **** ********* ** ******** itself:

Citigraf **** *******

******** **** **** ******** ** ***** ******* ******** ********** (*.*., Security ******) **** ** *** *******, ***** *********, **** ********* systems, ****** ******* *******, ***** ** ******/**** ********, *** ******* incident ************ *******. **** *** **** *** **** **** ******* owned/managed ** *** ****** ******* ********, *** **** **** ********* systems, **** ** ***** ************* ** * **************** *****************. **** **** *********** ** ********* ** "******* ****** ******" by *******.

******** **** *** ******* *** **** ** *** ***, *** generates **** ****** *** ****, ********* ** *******. *** ******* function ** ******* * **** ********* *** *** *********, *** responders ** *** *****, ** *** ****** ** *** **** relevant *********** ****** *** * ***** *****.

Citigraf ** ******* *******

*********** *******, ******** ** ******** ** **** ***** ****** *** ****** events ***********. *******, ******* ******* ** ****** ** ****** **** have ******* ********* (*.*., ** ***** ** * **** ***** in ******** *, *** ****** ***** ** *, **** ** Y, **** **** ****** *). ******* ******* *** **** ********* individual ******* **** ** ***** (* **** ***** **** * chemical ****** ********** ***** **** * ********* ********* ****** *** so ******* * ****** ** ******** ** ********, ***** * fire ***** **** ***** ******* * ****** ** ********). ******** presents ********* *** ********** **** ********** ******** *********** ** ***** them ** ****** ****** ****** *** *********** (*.*., **** ******** dispute **** ** ** ** ******* **** * ******** ****** and *** ** *** ********* ** * ***** ** ** violent).

***** *** *** ******** ** *** ******** *******, ***** ***** generally *** *** ** *** *****, *** ****. ******** ** targeted ** ******** ********* *** ***** **********. ******* ******* ** closer ** * ****, ***** **** ***-******* ********* ** ********** events, **** ****** ** ** **** ** *********** ******, ** technical *****.

Originated **** **** ** *******

******* ****** **** ******** **** *** ** * ******* **** the **** ** ******* ** ******* **** **** ********* ** better ******* ********** ** ***** ********/******** ********* ** **** ********* strategies *** ***** *********, *** ** ******* *** ****** ** those **********. **** *****, ******* ******** ** *** **** **** for *** **** *** ****** ** **** *** ******** ******* offering.

Citigraf ******** *******/***** **********

******** ******* ** ********* * ****-**** *****-****** ********* (******** **** Security ****) **** ******* ********* *********** ** ***********/******* ********* *** field *********/***** ********** **** ** ******** ** ****** **** ** determining *** ** ****** * ***** ******** ** ****. ** do ****, *** ****** ***** **** ********* ********** **** ** related ** *** ******* ******** ***** *******. ** *** **** of * ******** ******* ****, **** *** ******* ***** ***** for *** **** *******, **** ***** **** *** ***** ********** were ********. ** *** **** ** * ******** ******, *** information *** ** ********** ** ***** ********* ** *** ********* area **** ********, *****, ** ********* ******* ** ***** ******.

******** *** ***** ***** **** ** ******* ********* ******** *********** to * **********, *** *** **** ****** **** **** ********* on ** ** ******* ******** **** ******** *****.

*** ********* ***** ***** ** ******* ** *** ******** *********, showing ********* ** ******** ***** ** * ****** *******, ****** fire ** ****** **********, ******* ************* (**** ********** ** ***** reporting ******* **** ******* *********) *** ***** ******** ***********. ********* can ***** **** ** ***** *** ***** ******* ** ***** events ** *** **** ******** *********** ****** ****.

********** ******* * ****** ** **** ***********, ** ******* ** what **** *** ********** **, ********* ** **-*** *******, ** mobile ****** *** *******, ********* ** **** ********* *** ********* carries.

***** ******** ******, ** ********** ******* *******, ********** *** **** use ***** ****** ******* ** **** ***** *** * ***** area, ** *** *** ***********, **** ** * ************ **** a ******** ***** ***** ******** ********* ** ** ****. **** data ***** **** ** ********** **** ****** ****** ** *** area ** **** ******* **** ******** **** **** ***** ** activities *** ** ** * ***** *****.

Citigraf ********

******** **** *** **** **** **** ** *** ******** ******* component, *** ******* ******** *** **** ** **** ***** ******, map ********, ** ******* ********** ********. **** ** **** ******** is **** ** *** *****, ***** *******'* ****** **************. ******* are ********* ** * ******* *********. *** ********* ***** ***** crime ***** *********** ** ****** ******** *****, ************ ***** ***** crimes **** **** ******** (*** ******* ** *****), *** ******** reported ******** ** *** ** *** ***** *** ******** ***** (bottom *******).

**** *** **** ** **** ** ****** **** ***********, ********* previous ***** ******* *** ************ **** ** ***** ** ********* or ********, **** ******* **** ******** ** ***** ***** ** provide * ********** **** ****** *** * ***** ****** ****** a **** *** *******:

******* ****** ******** *** **** ** **** ** ******* ************* of ******* ****** ****** ***********. ** ******* ** ********** *** particular ***** ** ****** **** ****, **** * ****** ***** related ** **** *** ****** ****** **** ********, ** **** a ***** ***** *** *******, ****** *** ****** ********* ** the ****** ****** ***** ******* ********, ** ** *** ***** limit ******* ******** ** ***** ********** ********.

Designed *** **** **********

******** *** ******** ** ** **** ** ******, *** **** not ******* ********* ************* ********* ** *******. **** ** ********* achieved ** *** ******** ** ***** ******* ********, ********* ******** Center, ** *** ********** ****** ** ***** *** ***** ******* and *******, ******* ******** **** ******* ** ******* *** ***: Genetec's ***.

PSIM-Like, *** *** ****

******** *** ******** *** ************* ******* ** **** **** ********* in ***** ** *** ******** ******* ************. *******, ******** **** not ********* **** ******** *****, ** ***** ******** ********* *** is *** ******** ** ***** ********* *******. ** ****** ** Security ****** ** ****** ************ ** ******* ***** ******* *** sensors. ******** *** ********* *** ******* **** ****** ***** "*******", according ** *******, ******** *** ********* *** ***** ** **** setup **** *** ******* ********* *** *********** * ***** ****** of ******* ************.

Resource ************

******* ****** ******** **** *** ******* *********** **************. ******** ******* very ****** **** ** *** ***, ** ****** ******** *** interprets **** ******* ****** ****, ** ******, ** * ******** Center ***** ****. ***** ********* ********* ******** ***** ****** ******* the ******** ** * ********* ******, ******* **** **** *** Citigraf ****** *** ******* * ***** ****** ** *****, ****** final ****** ***** *** ************* **** ****** ** *** ********** environment.

*******

******* ** ********* ***** ** *** ******** **** ** *** organization ********* *** ********. ******** *** ******** ****** ***** ** a * **** ************/******* *********. *** **** ***** *** ******** is $***,***, *** **** ** ********** ******* *** ***** ** the **** ** *** ************, ***** ****** ** $***,***. ****, the ***** ********* ******** ******* ***** ** $***,*** **** * years, *** ******* **** **** *** ***** ** ** $**+ over *** * **** ******* ******.

*** ******** ******* ** ** ******** ** *** ***** ******** for ******** ****** *** ***** ******* ********** * ************ *** be *******.

Competitive *********

***** *** *** *********** ** **** ****, ************** ***** **** this **** ** ******** *** * ********** ******* ******** **** due ** *** **** *** ********** ** *** ******* ********. IBM's*********** ********** ********* ********'****************** *** ****** *********. ** **** ******, **** *********, **** as***** ******** ********** ******* *************** ******* ******* *************, ************ ** *** ******** ******* *********. For ********* *** ******* ******* ******** ******, ***** *********** ******* are ****** ** ** **** ********* ********* **** ********* ***** current ************** **** *******'* **********.

Citigraf ********

*** ************* ******* ******* ******** ** *******'* ********, ******** **** further ***** ******* **** *** *******, ****** ********* ** *********** products **** **** **** *********. **** **** ****** ** ******* encourage *** ********* ********* ** ******* **'********** *****************, ** ***** ******* *** ****** ********* **** ******* *** Citigraf, ********** **** ** *** ******* ** *** ************.

*** ************* *** ******* ***** *******, *** *********** ******* ****** safety *********, ******** ******** **** ** ** ***-**-*** ********, ** it ******* ************* ** *** ******** ************** ** *********** *** first **********, ****** ***** ********* ******* ******** **** ***-******* *********** and **********. **** *** **** **** **** ********** *************** ** competitive *****.

Comments (9)

***** **** *** ********** *** **? ****** **** * *********** amount ** ************* ******** *** **** *******. ******'* **** ***** participation ** *******-****** *********** ** **** **** ***** ******** ***********, or ****?

* *** ********* ** *** ***** ********** ** **** *** asked ******* ***** ****, ***** ** *** * *** **** in *** ******:

Designed *** **** **********

******** *** ******** ** ** **** ** ******, *** **** not ******* ********* ************* ********* ** *******.

** **** *** ********* ** ****** ******** (*** **** ****** will ***), ** ** ****** ******** *** **** *** ************ is (** ***), *** ** **** ****** ** ** ** area ** ******* **** ******* *** ***** ** *******.

*** ********** ***** **** *** **** ******* **** *** ******** as ******* *** ********** *** ***** ******* **********.

"*** ********* *** ******* ******* ******** ******, ***** *********** ******* are ****** ** ** **** ********* ********* **** ********* ***** current ************** **** *******'* **********."

** **** ******** ****? ** *** *** ******** ********* ********* and ******** *** ******* **** ********** *** ******* ******** ***** it *** ** **** ********* ** *** ***** *** **** term **** * **** ** ****** **** **** *** ********* systems **** ********* **** *******? **** ** **** ******** ****** control * *** ******* ******* **** * *** ** ******** takeovers *** ********** **** **** *******.

***** **** ***** ** ******, *** ***** ** * **** high ********* ****, ** ***** ** ******* *** ********** ******. You **** ********** **** **** ******** ** ********* **** *** valued ***** **** *** *** ****** ** ******* (** ******, you *** **** **** ** ****). ********* **** **** ** be **-*******, *** "********" **** **** ** ** ****** ***, etc.

***** ****** *** *** *** ** ** * *********** **** and ***** **********.

* ***** ***** **** ***** ***** ** ******* ** ******* once ********** *** *** **** ** ** * **** ******-****** system.

*** **** **** *** ***** **** * ****? * *** into *** ******** ***** **** *** ******** **+ *** ** was ****** ********** *** *** ******** **** ***** **** ****** it ** ** ***** * *****. * ** **** ****** sure ***** *** *********** ******* ***** *** ******** ** **** in ***********:)

*** ******** *** *** ******* ********* *** **** ****** ****** focused, *** *** *** ******* *****.

****** ** ***** ****** ** *** ******* ****** ** ************** you ****, ********* ****** *****/*********** ********* *** *** ***** ************** or ************. * ******* **** ***** **** **** * *** and ******* **** ******* **** **** * **** ****-********* *** useful ******. * ***** ************ **** **** ** *********, ****** integrations *** ***** ************ ***** **** **** ******* *** ** that *********** *** ****** ********* ** *** ** **, **** at * ****** ****, *** * ****** ******* *** *** them.

*** * *** ** * ***** ** ******* ** ********, heat ****, ******** ******** *** ***** **** *** ***** ******** to ***** ***** ********** **** ***. **** * **** **** some ***** ******** ***** **** ******** *** *** ******* ** implement ******** ****** ******** *** *** ******** ****** ******** ** the ****. ** ***** **** **** ** ****** ***** ***** that *** ****** ***** **** ** **** **** *** ***** decision? **** ** **** * ***** ********** ** ********* ** 9000, **** **** ***** *** ****** *** * *** **** maps. * ***** ******* *** ******* *** **** ******* ****** along **** *** *** **** ********** ******** ******. ***** ** the ****** **** ******?

* **** **** ******* ******* **** ******* **** ***********. ** to *** ********* "***** **********". **** **** **** ***** ********** reliant ** *** ************* ********....***** ** ***** * **** ** a *** ** **** **** ***** ** ** *******, ** someone, *** ** *** **** ** ********* *********, ***** ****** on * ****** ** * ****** *** ** *** ****. Providing ****** **** ** *** ******* ** * **** ** crucial, *** **** ******* *** ***** ********** ** ***** *** mirrors. *** * **** **** *********? ** *** * *****? That's ** ********** ** ***********, ** ******** ***. *** **** makes *** ********. * **** *** *** *** ** **** a ****** ******. *** *****, ***** *********, ********* *****, *** they ******* **** **** ***** *** **** ********.

** *** ***, **** *** **** ******* * ********* ** the *****- ***** * ******** ** * ***** ********** ****, company *****, *** ***** *********, *** *** ** **** **** provided *** **** ** * ************ **** *** ************ ******** and **** ***** **** *** ********** ** ***** *******. * requests....crickets

* **** ************** *** ** ** * ** **** ** its * ***** ****'* ****** **** ***** *****.

******** ******** ** *** *** ***** **** ** ***** **** in *******, **?

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