Genetec Citigraf Big Data Platform Analyzed

By: Brian Karas, Published on Oct 26, 2017

A big industry debate is whether VMS software is now a commodity.

However, Genetec believes it can charge a substantial premium for higher-end software. One of those systems is Genetec's new Citigraf, which they describe as:

Genetec Citigraf is a decision support system that unifies public safety operations across city departments through situational awareness and the proper dissemination of information.

But what is that? Who would benefit from it? How does it work? What does it cost?

In this report, we share feedback from Genetec, and analyze the competitive positioning of the system.

* *** ******** ****** is ******* *** ******** is *** * *********.

*******, ******* ******** ** can ****** * *********** premium *** ******-*** ********. One ** ***** ******* is*******'* *** ********, ***** **** ******** as:

******* ******** ** * decision ******* ****** **** unifies ****** ****** ********** across **** *********** ******* situational ********* *** *** proper ************* ** ***********.

*** **** ** ****? Who ***** ******* **** it? *** **** ** work? **** **** ** cost?

** **** ******, ** share ******** **** *******, and ******* *** *********** positioning ** *** ******.

[***************]

Citigraf ********

******** **** *** *********** capabilites ****** **** *** be **** ** ******** Center:

  • ******** ******* - *********** of **** *********** ** event ** ***** *********** and ********** ** ** more *********/*********.
  • ******** - ******** ** previous ****** *** ******* data ** ****** ** impact ** ******* ******** programs.

******** ******* *** *** layer ** * *******-***** security **************, ****** ** the ******* ********* *** users **** ** ****** dispatchers, ***, *** ****. It ******** * "****** operating *******" ********, ***** multiple ************* ***** *** system *** *** *** only ****** *** *********** that ****** ** ***** specific ********, *** **** a ************* ** *** major ****** ********* ** an ****.

*** ******* ********* ***** below ********* **** ** the ******** ************** ****, though **** *** ******* many ********* ** ******** itself:

Citigraf **** *******

******** **** **** ******** by ***** ******* ******** components (*.*., ******** ******) such ** *** *******, video *********, **** ********* systems, ****** ******* *******, calls ** ******/**** ********, and ******* ******** ************ sources. **** *** **** not **** **** ******* owned/managed ** *** ****** running ********, *** **** from ********* *******, **** as ***** ************* ** a **************** *****************. **** **** *********** is ********* ** "******* public ******" ** *******.

******** **** *** ******* any **** ** *** own, *** ********* **** little *** ****, ********* to *******. *** ******* function ** ******* * more ********* *** *** operators, *** ********** ** the *****, ** *** access ** *** **** relevant *********** ****** *** a ***** *****.

Citigraf ** ******* *******

*********** *******, ******** ** ******** to **** ***** ****** and ****** ****** ***********. However, ******* ******* ** geared ** ****** **** have ******* ********* (*.*., if ***** ** * fire ***** ** ******** 2, *** ****** ***** do *, **** ** Y, **** **** ****** Z). ******* ******* *** also ********* ********** ******* into ** ***** (* fire ***** **** * chemical ****** ********** ***** that * ********* ********* exists *** ** ******* 1 ****** ** ******** in ********, ***** * fire ***** **** ***** Process * ****** ** followed). ******** ******** ********* and ********** **** ********** relevant *********** ** ***** them ** ****** ****** safely *** *********** (*.*., this ******** ******* **** is ** ** ******* with * ******** ****** and *** ** *** residents ** * ***** to ** *******).

***** *** *** ******** do *** ******** *******, users ***** ********* *** one ** *** *****, not ****. ******** ** targeted ** ******** ********* and ***** **********. ******* Control ** ****** ** a ****, ***** **** pre-defined ********* ** ********** events, **** ****** ** be **** ** *********** groups, ** ********* *****.

Originated **** **** ** *******

******* ****** **** ******** grew *** ** * request **** *** **** of ******* ** ******* them **** ********* ** better ******* ********** ** their ********/******** ********* ** help ********* ********** *** crime *********, *** ** measure *** ****** ** those **********. **** *****, Genetec ******** ** *** work **** *** *** city *** ****** ** into *** ******** ******* offering.

Citigraf ******** *******/***** **********

******** ******* ** ********* a ****-**** *****-****** ********* (separate **** ******** ****) that ******* ********* *********** to ***********/******* ********* *** field *********/***** ********** **** is ******** ** ****** them ** *********** *** to ****** * ***** incident ** ****. ** do ****, *** ****** pulls **** ********* ********** that ** ******* ** the ******* ******** ***** managed. ** *** **** of * ******** ******* call, **** *** ******* prior ***** *** *** same *******, **** ***** from *** ***** ********** were ********. ** *** case ** * ******** report, *** *********** *** be ********** ** ***** addresses ** *** ********* area **** ********, *****, or ********* ******* ** prior ******.

******** *** ***** ***** data ** ******* ********* relevant *********** ** * dispatcher, *** *** **** refine **** **** ********* on ** ** ******* handling **** ******** *****.

*** ********* ***** ***** an ******* ** *** Citigraf *********, ******* ********* of ******** ***** ** a ****** *******, ****** fire ** ****** **********, utility ************* (**** ********** to ***** ********* ******* from ******* *********) *** other ******** ***********. ********* can ***** **** ** click *** ***** ******* to ***** ****** ** see **** ******** *********** behind ****.

********** ******* * ****** of **** ***********, ** related ** **** **** are ********** **, ********* to **-*** *******, ** mobile ****** *** *******, depending ** **** ********* the ********* *******.

***** ******** ******, ** performing ******* *******, ********** can **** *** ***** mobile ******* ** **** stats *** * ***** area, ** *** *** information, **** ** * conversation **** * ******** owner ***** ******** ********* in ** ****. **** data ***** **** ** correlated **** ****** ****** in *** **** ** help ******* **** ******** into **** ***** ** activities *** ** ** a ***** *****.

Citigraf ********

******** **** *** **** core **** ** *** Decision ******* *********, *** instead ******** *** **** to **** ***** ******, map ********, ** ******* predictive ********. **** ** this ******** ** **** in *** *****, ***** Genetec's ****** **************. ******* are ********* ** * browser *********. *** ********* image ***** ***** ***** surrounding ** ****** ******** event, ************ ***** ***** crimes **** **** ******** (top ******* ** *****), and ******** ******** ******** by *** ** *** event *** ******** ***** (bottom *******).

**** *** **** ** used ** ****** **** assessments, ********* ******** ***** reports *** ************ **** on ***** ** ********* or ********, **** ******* them ******** ** ***** areas ** ******* * calculated **** ****** *** a ***** ****** ****** a **** *** *******:

******* ****** ******** *** also ** **** ** measure ************* ** ******* public ****** ***********. ** looking ** ********** *** particular ***** ** ****** over ****, **** * center ***** ******* ** when *** ****** ****** were ********, ** **** a ***** ***** *** changed, ****** *** ****** determine ** *** ****** lights ***** ******* ********, or ** *** ***** limit ******* ******** ** fewer ********** ********.

Designed *** **** **********

******** *** ******** ** be **** ** ******, and **** *** ******* extensive ************* ********* ** Genetec. **** ** ********* achieved ** *** ******** on ***** ******* ********, primarily ******** ******, ** the ********** ****** ** video *** ***** ******* and *******, ******* ******** only ******* ** ******* one ***: *******'* ***.

PSIM-Like, *** *** ****

******** *** ******** *** functionality ******* ** **** PSIM ********* ** ***** of *** ******** ******* capabilities. *******, ******** **** not ********* **** ******** VMSes, ** ***** ******** platforms *** ** *** designed ** ***** ********* systems. ** ****** ** Security ****** ** ****** integrations ** ******* ***** sources *** *******. ******** and ********* *** ******* into ****** ***** "*******", according ** *******, ******** for ********* *** ***** so **** ***** **** not ******* ********* *** configuring * ***** ****** of ******* ************.

Resource ************

******* ****** ******** **** not ******* *********** **************. Citigraf ******* **** ****** data ** *** ***, it ****** ******** *** interprets **** ******* ****** into, ** ******, ** a ******** ****** ***** site. ***** ********* ********* Citigraf ***** ****** ******* the ******** ** * dedicated ******, ******* **** that *** ******** ****** can ******* * ***** number ** *****, ****** final ****** ***** *** configuration **** ****** ** the ********** ***********.

*******

******* ** ********* ***** on *** ******** **** of *** ************ ********* the ********. ******** *** commonly ****** ***** ** a * **** ************/******* agreement. *** **** ***** for ******** ** $***,***, and **** ** ********** license *** ***** ** the **** ** *** organization, ***** ****** ** $100,000. ****, *** ***** expensive ******** ******* ***** be $***,*** **** * years, *** ******* **** this *** ***** ** to $**+ **** *** 3 **** ******* ******.

*** ******** ******* ** an ******** ** *** other ******** *** ******** Center *** ***** ******* components * ************ *** be *******.

Competitive *********

***** *** *** *********** in **** ****, ************** given **** **** **** of ******** *** * relatively ******* ******** **** due ** *** **** and ********** ** *** systems ********. ***'************ ********** ********* ********'****************** *** ****** *********. To **** ******, **** platforms, **** ******* ******** ********** ******* like*********** ******* ******* *************, particularly ** *** ******** support *********. *** ********* not ******* ******* ******** Center, ***** *********** ******* are ****** ** ** more ********* ********* **** replacing ***** ******* ************** with *******'* **********.

Citigraf ********

*** ************* ******* ******* invested ** *******'* ********, Citigraf **** ******* ***** Genetec **** *** *******, making ********* ** *********** products **** **** **** difficult. **** **** ****** to ******* ********* *** municipal ********* ** ******* it's********* *****************, ** ***** ******* can ****** ********* **** sources *** ********, ********** what ** *** ******* to *** ************.

*** ************* *** ******* using *******, *** *********** various ****** ****** *********, Citigraf ******** **** ** an ***-**-*** ********, ** it ******* ************* ** the ******** ************** ** dispatchers *** ***** **********, groups ***** ********* ******* benefits **** ***-******* *********** and **********. **** *** help **** **** ********** differentiation ** *********** *****.

Comments (9)

***** **** *** ********** *** **? ****** **** * *********** amount ** ************* ******** *** **** *******. ******'* **** ***** participation ** *******-****** *********** ** **** **** ***** ******** ***********, or ****?

* *** ********* ** *** ***** ********** ** **** *** asked ******* ***** ****, ***** ** *** * *** **** in *** ******:

Designed *** **** **********

******** *** ******** ** ** **** ** ******, *** **** not ******* ********* ************* ********* ** *******.

** **** *** ********* ** ****** ******** (*** **** ****** will ***), ** ** ****** ******** *** **** *** ************ is (** ***), *** ** **** ****** ** ** ** area ** ******* **** ******* *** ***** ** *******.

*** ********** ***** **** *** **** ******* **** *** ******** as ******* *** ********** *** ***** ******* **********.

"*** ********* *** ******* ******* ******** ******, ***** *********** ******* are ****** ** ** **** ********* ********* **** ********* ***** current ************** **** *******'* **********."

** **** ******** ****? ** *** *** ******** ********* ********* and ******** *** ******* **** ********** *** ******* ******** ***** it *** ** **** ********* ** *** ***** *** **** term **** * **** ** ****** **** **** *** ********* systems **** ********* **** *******? **** ** **** ******** ****** control * *** ******* ******* **** * *** ** ******** takeovers *** ********** **** **** *******.

***** **** ***** ** ******, *** ***** ** * **** high ********* ****, ** ***** ** ******* *** ********** ******. You **** ********** **** **** ******** ** ********* **** *** valued ***** **** *** *** ****** ** ******* (** ******, you *** **** **** ** ****). ********* **** **** ** be **-*******, *** "********" **** **** ** ** ****** ***, etc.

***** ****** *** *** *** ** ** * *********** **** and ***** **********.

* ***** ***** **** ***** ***** ** ******* ** ******* once ********** *** *** **** ** ** * **** ******-****** system.

*** **** **** *** ***** **** * ****? * *** into *** ******** ***** **** *** ******** **+ *** ** was ****** ********** *** *** ******** **** ***** **** ****** it ** ** ***** * *****. * ** **** ****** sure ***** *** *********** ******* ***** *** ******** ** **** in ***********:)

*** ******** *** *** ******* ********* *** **** ****** ****** focused, *** *** *** ******* *****.

****** ** ***** ****** ** *** ******* ****** ** ************** you ****, ********* ****** *****/*********** ********* *** *** ***** ************** or ************. * ******* **** ***** **** **** * *** and ******* **** ******* **** **** * **** ****-********* *** useful ******. * ***** ************ **** **** ** *********, ****** integrations *** ***** ************ ***** **** **** ******* *** ** that *********** *** ****** ********* ** *** ** **, **** at * ****** ****, *** * ****** ******* *** *** them.

*** * *** ** * ***** ** ******* ** ********, heat ****, ******** ******** *** ***** **** *** ***** ******** to ***** ***** ********** **** ***. **** * **** **** some ***** ******** ***** **** ******** *** *** ******* ** implement ******** ****** ******** *** *** ******** ****** ******** ** the ****. ** ***** **** **** ** ****** ***** ***** that *** ****** ***** **** ** **** **** *** ***** decision? **** ** **** * ***** ********** ** ********* ** 9000, **** **** ***** *** ****** *** * *** **** maps. * ***** ******* *** ******* *** **** ******* ****** along **** *** *** **** ********** ******** ******. ***** ** the ****** **** ******?

* **** **** ******* ******* **** ******* **** ***********. ** to *** ********* "***** **********". **** **** **** ***** ********** reliant ** *** ************* ********....***** ** ***** * **** ** a *** ** **** **** ***** ** ** *******, ** someone, *** ** *** **** ** ********* *********, ***** ****** on * ****** ** * ****** *** ** *** ****. Providing ****** **** ** *** ******* ** * **** ** crucial, *** **** ******* *** ***** ********** ** ***** *** mirrors. *** * **** **** *********? ** *** * *****? That's ** ********** ** ***********, ** ******** ***. *** **** makes *** ********. * **** *** *** *** ** **** a ****** ******. *** *****, ***** *********, ********* *****, *** they ******* **** **** ***** *** **** ********.

** *** ***, **** *** **** ******* * ********* ** the *****- ***** * ******** ** * ***** ********** ****, company *****, *** ***** *********, *** *** ** **** **** provided *** **** ** * ************ **** *** ************ ******** and **** ***** **** *** ********** ** ***** *******. * requests....crickets

* **** ************** *** ** ** * ** **** ** its * ***** ****'* ****** **** ***** *****.

******** ******** ** *** *** ***** **** ** ***** **** in *******, **?

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