Hikvision VMS Beats Genetec, Milestone and Verkada In "Gartner Peer Insights"
While Gartner is one of the oldest and most well-known names in IT, its lack of expertise in video surveillance and intent on being found in search results show in its "Peer Insights" VMS Market ranking Hikvision's iVMS-5200 over virtually all other entrants, including Genetec, Milestone, and Verkada.
In this note, we examine the ratings, how they are curated, concerns with how the ratings can be misleading or inaccurate, and compare them to G2 reviews. Related: Verkada Pays For Reviews, Gets Seven G2 Awards, and Rhombus Beats Verkada As G2's "Best Physical Security Software".
Gartner **** ******** ********
******* **** ******** ****** *** ****** to ***** ******** ** * *-**** rating ***** ** * ********: ********** and ***********, *********** *** **********, ******* and *******, *** ******* ************. ******* says ** ********* ********* *** ******** the ******* ** **** **** *** user *** ******* ** ********* *** product ****** *** **** ** ******.
Executive *******
**** ******** *** ****** ****** ******* is ******* ******* ** ** ********* on ****** ******** ******* *******. ******* is *** ******* **** ** ** online ****** *** *********** ** *** video ************ ******, ****** ******* *** reach ** **-******* ********* ***/** ********* wanting ** *** **** *** ******* a ******. *******, **** ** ******** have ******* ** *** "*** ******" category *** *****+ *** ******** (**** *********),***** **** ** ******** *** **** ******** ************** ** - *** ******** *** thousands ** *******.
******* **** ******** **** ****** ******-********* reviews, ******* ********* *** ***** ****/******** by *** ****** *** * ******, though ******* ********* ******* *** *** cause ********* ** ***. ** ***** that *******'* ****** ********** ** ****, likely *** ** * ******* ************* of *** *** ******* ******** *** limited ********* *** *********** ****-***** ********* blurbs ** *******.
******* **** **** ******-********* ******* ** not ****** *** ******** *** **** if **** ******** ********** ****** ** a ******* (******) ** **** ******* and ****** ** ** ** *** reviewer ** ******** ****.
Gartner ********
**** ******* ******* ** ********** *** use ** *** ******* *** ******** but *** *** ******* * ********. We **** ****** *** ****** **** we ******* **.
Hikvision ****-**** *** ****
***** *********'* ****-**** *** ****** ***** in **** ********, ** *** **** replaced ** ********** *** *** ***** seen ** * ********* ********** ** enterprise-focused *** ***********, ******* ********* *********** it ** ***"************" ************* *** **** ****-****. *******, **** also ************ *** *********** ** **** Insights, ** ***** *** ** ******* of **********, *** ******* *** ********.
****, *** *** * ** *** reviews **** **** ******* ** *** US, ****** ******* ********* *** *** sell ****-**** ** *** ** *** years *** ******* *** **** ** approved ********.
OnSSI **** *** *****
***** *** ***** *.* ***** ** Peer ********, ****** **** *** ** 4 ***** *******, **** ***** **** Hikvision's ** ** *********'* **. *** of *** ******* *** ***** **** posted ****** *** ******* ***** ***** *** *************** *** *********** ** *******, *** even ******** ** ****, ** *** not **** ** ****** * ** **** ******** *** stats ***** ****.
Search ****** ************
*** **** ***** ** ****** ******* like ******* **** ******** *** ** is ****** ****** ************ ** **** people *** *** ****** ********* *** "best ***" ** "********* ******** ** OnSSI" **** **** *** **** ****** site.
Review ********** ** ******* *******
***** ******* **** *** ******* *** moderated *** ********, ** ***** ******* that **** *** ********** ** **** the ******* ******** **. *** *******, XProtect *** ***** "**** **** ******* Software ****" ** **** ******:
******* ****** *** ******** *** ** "Overall *******" **** *** ********* ****** from * ********* ********* ****:
Poor ******* ********** ********
***** *** ***** ********** *** **** but ********** ******* (*.*., ******* ** Technical *******, ******* ***********, ***********), *** rating *********** ******* *** *******:
***** ** ** ****** ** ****** for *** ****** ** * ******** category (*.*., ******* ** ********* *******) or ** ****** *** ********* **** have **** ******** * *** *******.
*******, **** ******* ******* ** *** comparisons, ********* *** * ****** ******* rating **** *******, ******* *******'* ********** ratings *** ***** ****** **** *********'*:
*******, ******* **** ******** **** ********* one ****** (*.*., ***** ****, *******), one ***** ******* ** **** * product **** ******.
Minimal ********* *******, *****, *****, *** ********* **********
*******, ***** *** ******* ********* *******, with **** ********* *** ********** *** reviews, *** ********* (* ** **) and ********* (* ** **) ********** relatively *** *********** ** ***** *******.
*******, ***** *******, ********* (** *** of **), *****/****** (* ** *), and ********* (* *** ** *) sponsored * *********** ******* ** ***** reviews, ********* ** **** **** ****** for ***** (*.*) *** ********* (******* 5). **** ** *****'* ********* ********* only ***** * *****, ***** *** Gartner **** ****** *** * *****.
Partner *********** ****-************** ********
******* ********* **** ******* **** * Partner ** *** ****** ** *** contribute ** *** ******* *******, *** is "*** *** *********** ********":
*******, *** ******** ** *********** *** self-identifying ** * *******:
Typically ******** ******* ***** ** ********* *******
******-********* ******* *** ********** ***** ** be ****** *** **** ********, ** a ******* ** *** ***** ** want ** **** * ******* ** sells **** ***. *** ******* **** vendor-sponsored ******* **** ****** *********** * and * *****, ***** ***** ** no ********, ** ** **** ******* about *********:
*******, ***** **** * ***** ****** of ***** ******* ********* ******* **** did *** ******* **** ** *** product ** ********, ********* ** **** example:
Comparison ** **
******** ****** ****************** * ******* *******-***-**** ******* ** Peer ********, ****** ** ******* *** targeted ** ******** *** ******* ********* products ****, ***** ******* ****** ******** products (*.*., ******* ********). **** **** Insights, ** **** ****** ** ********* reviewers *** ******** ******* ** ****** they *** *********.
** **** ****** **********'** *** ****** *********,'* ******* ***** *** **** **** drive ***** ** ***** ******* ** the ********'* ****, ***** ******* **** not ******** ****** * ******* **** this.
*******, ****** **, ******* ******* ****** as ********* **** ******** *** ***********, which ** ********** ** ***** *******.
***** **** **** ******* **** ***? Ever *** ***** ******** ******** ********* paid-consultant ********? **** ****** **** *** think *****.
******* ****** *** *** ******** ** a "*******" ****** **** ****** ****'* in ******* ***** *** *** ****** that **** **-***** *****.
*** ***** *** "******" ******* ******** for *** ******** **** ****'* * complete ****?
*** ***** *** "******" ******* ******** for *** ******** **** ****'* * complete ****? *****
***** *** ** ****** ** **** anyone ********* ***** (******, ** ******, for *** ****** ****** *** ******* the *****). *** *** *** **** used ** ** *********, *** **'* been ***** ***** **'** ***** **** people ***** ****.** *** **** **** ****'* "**** In ****,"*** ** *** *** ***, *** it ********* ************* ***** **** *** marketing **** *** ** *** *****.
**'* **** ** ****** * ********** public ****** ******* **** **** ******** and *********, ********** *** ***** ******** products **** ****.
*** *********** *********, *** **'* ******* ** us ******* *********** ****** *** ******** a ******* *** **** ******* **** are ** ********* ** **, *** no *** **** ** ** *****, as ** ****** ** ****** ********.
** ********* ******/******* ** ***/***(*****) **’* a *** ********* ** *** **** is ***** *** ***** ** ******, unless **** ******** ******/*******/**********/***-*****(****)
**** ***** **** ******* ** * meaningful ******** ***** **** (*** ****** still ***** ** ** ***** ***********?)?
*********** ****-**** *** ***** ******** ** North ******* *** *** ******** *+ years *** ** ****** **** **********, is **** ******* ** *** (**)******** of **** ******.