Galaxy Favorability Statistics 2023

Published Aug 08, 2023 13:59 PM

Galaxy Control System is a US-based access control company that is now moving to be cloud-first. What do integrators think about the company in 2023?

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This report examines statistics and commentary from 180 security integrators on Galaxy's positioning, pros, and cons.

For background, see: Galaxy Opening Up, Moves To Be Cloud-First.

Net ******** ***** *****, *** **** ***'* ****

****** ******** +**% *** ******** ************ among ***********, *** **** **** *****-******** had ** ******* ***** *** *******.

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Mostly ******* ******* *** **

**** **** */* ** *********** ******* the ** ** *** **** ***** US-based ******. *** ***** *** +*% net ******** ************ ***** ***-** ***********, less **** *** +**% *** ******** favorability ****** *** **.

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Key ******

********** ********* **** **** ***** *** themes:

  • ******** ** ******'* ****** ******
  • **** ******** **********
  • **** *******
  • ***** ***** ** *** ************
  • ***** ***** ** *** *****
  • ********** ***** ****** ******** *** *** way ** ***** ********
  • ***'* ****/***'* ***

Positive ** ******'* ****** ******

******* *********** **** *********** ****** ******'* products:

  • "**** ** ******* ****** ******* ** several ******* - **********, *******, ****** works *********, ***... ******** ***** **** to *** ***********. ******* *******, *** good."
  • "**** ** ***, **** ** *******, great ******* **** *** ** ******. The ***** ******* ** ****** ********* to *** **-**** *******."
  • "**** ******** ***** ***** ****** *** more ****** ** *** **** * smaller *********, ********* **** ***** ** the ****."
  • "* **** **** ** ***** ******* for *************. **** *** ********, ******** is **** ****** *** ****** ************."
  • "** **** **** ****** *** **** 10 ***** ***. **** ***** **** well **** ******* ** ***** ** a ****** ** ***** ** ** more **** ** **** **."
  • "** **** **** ***** ***** ******** in *** **** *** **** **** happy **** *** ******** *** ***** point."
  • "* **** *** ****** *** **** CAC *****. * **** **** *** layout ** ***** ******* ******."
  • "* **** *** ****** ********, **'* easy ** ******* *** **** ****."
  • "********** ** ********, ********* ****** ** the **."
  • "* ***** **** **** ** * good, ***** *******."
  • "* **** ******'* ******** ***** ** very ********."
  • "***** ****, ****** **** * ***** warranty."
  • "**** ******* **** **** ** **** issues."
  • "**** ***** ****** **** **** ************."
  • "****** ***** ******* ***********."
  • "**** ****** ** *** *** *******."
  • "***** *******, ********."
  • "******* *** ***********."

*** *********** ********* **** **** **** Galaxy's *********** **** ***** *************:

  • "********: ********** ****** **** *******, ***** we *** **********."
  • "************ *** ****."

*** *********** ********* ** ******'* *** cases:

  • "** **** *** ** ***** ***** are * ***** ****** ** ***** and ** **** ** ********* ******** system ** *** **** ******** - wouldn't ******** *** **** **** ** doors - *** *********** ******* ****** control & *** *** ** ******."
  • "**** **** * ****, **** ** a **** ***** *********** *******. *** designed *** ****** ************."

Good ******** ************/**********

******* *********** **** **** **** * good ************ **** ****** ** *** of *** ****** ********. ******* ************ mentioned ******** ******* ***** *** *******'* president,**** *********:

  • "** **** * **** ************ **** Galaxy. **** **** ****** **** ** to *** ******** *** ***** ****** issues. **** *** *** **-** *** access *******. ** **** ****** **** their **** ******* ** ***** **** unique ****** **** **** ************* ***** not **** ********* ** *****. ** lead *** ****** ******* ******** **** Galaxy. ****** *** *********** **** *** preferred ***** ************ ******* *** *** intrusion ********* *******. *** ************ **** Galaxy ********* ** ** **** ******."
  • "********-****, **** ** **** **** *** communicate ****. *'** **** ******** ******* of *** ********* *** *****. **'** never *** * ******* ** ***** hardware."
  • "***** ******** *** **** ** * good ****."

****** **** **** **** **** ********* and **** * **** **********:

  • "** **** *** ********* ****** ** a *****. **** *** * ***** company **** * ********* ***** ******. They ***** * ****** ***** ******* portfolio."
  • "**** **** **** ********* **** * good ********** ** **** ********."

Good *******

******* *********** **** ****** *** **** support:

  • "****** **** ******* ** ***** **** the ****. *** ******** ** *** parts ** **** * ****. **** will ****** **** ***** *** ******."
  • "**** ******* *** ****** **** ********* and ***** ****-**** ******** *** *********."
  • "** *** ******, *** **** ******* has **** ******** *** *******."
  • "** **** *** **** *********** **** their ***** *** ******* *****."
  • "************* **** ******* ****** *** *****."
  • "**** ***, **** ****** ** *******."
  • "**** ******** *******."

***** *********** ***** *********:

  • "******** ****** ** ******* *******. ***** support ************."
  • "**** ** ********* *******."
  • "********* ** ***** *******."

Mixed ***** ** ************

**** *********** ********** ***** ******'* **** of ************:

  • "** **** **** ****** ******** * lot. **** *** * **** **** system. *** **** ***** *** ** the **** ** ******* ***** ******* and ** **** ******** ** ** why ** **** ** **** ** corrected."
  • "**** ***** *** ************ ***** ***."
  • "*** *** **** ** *** ************ of ********."

*** *********** **** ****** ** *********/**********:

  • "********* *** ********."
  • "**********."

Mixed ***** ** *****

*** *********** **** **** ***** ****** is *********:

  • "*** * ***** ****** ****** *** too *********."
  • "***** ** ********."

*** ********** **** **** *** ****-*********:

"***** ***** ******** **** ** ********* cost ***********."

********** *** ******'* ********

*** **** ****** ********** ***** ****** is **** *** ******** *** ****** the ***** *** *** ***********:

  • "**** ** *** "***" ** ********** but **** *** **** **** ******* anything *** ** ***** **** ****. Waiting *** *** ***** ** *** pudding *** **** ********."
  • "******* ** ***** *** ***** *******. Deployed ** ** *** ******* *** the ******** *** *** *********."
  • "* *****'* *** ** *** **** much, *** *** ****** *** * have *** *** **** ** *** "antiquated *** *********" ********."
  • "***** ****** **** ****. ** ************* is **** **** **** *********** ***********. If **** ** *** ****, *'* 100% *** **********."
  • "*** *** ***** ***** ** **** of ******* *** ******* ****** *** to ** *********, **** *** ******* on **."
  • "****** ******** *** ***** ******** *** not ** **** ********** ** ***** manufacturers."
  • "*** **** *** ** * *** annoying **** **** *** **** **** to **** **** **** *** **** do ** *** *."
  • "*** ******* **** **** *** ******** expected ** *******. *****."
  • "***** ** *********, *** ***** ** difficult ** ********."
  • "***** ******** *** ************ *** ***********."
  • "*********** ********. **** ** ******** ***********."
  • "*** ******* ** **** **** *** showing ***** ***."
  • "*********** ***********. ******* ************."
  • "*** ********* - **** ** *** is *** **** ****."
  • "*** ****** *** *****."
  • "***** ****** *** *********."
  • "**** ******. ******* ********."
  • "********** ********."

*** ********** ********** ***** ******'* *** of ***** ********:

  • "***** **** ***** *******. **** **** it ********* ** **** ** **** Coast. ** **** ***** ******* ******. 10 ***** *** *** *** **** major ******* ******* ******** **** **** to ** ******** *** ******* *** regretting ** ********* ** *** * few ********** *******."

***'* **** / ***'* ***

**** **** **% ** *********** **** they ** *** **** ***** ** don't *** ******:

  • "* **** *** ********* **** ****** control *****; ****** ********* **** ** bad ***** ** *********."
  • "*****'* *********** ** ****** **** ** dealt **** ** ** *******."
  • "*’** ***** ** ****. *’** ***** actually *********."
  • "* **** ***** ***** ***** **** company."
  • "***'* **** ***** *** *******."
  • "***** **** *******."
  • "***** **** ****."
  • "*** ********."
  • "*******."
  • "*/*."
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