Lost ********* ****** ****** ***********
*********** ******* ***** ********* passwords ** ** *************:

**** **** **** **** not **** **** ********* never forget *********, *** **** integrators ********** ****, *** manage *** ******* ** advance, ** ********* ***** show. *** *** **** common ********** **** ***** backup ********, ** *********** user ***********.
Solved **** ****** *******
*** **** ****** ******** (~66% ** *********** ****** problem **** ***********) ** managing **** ********* *** to ******** * ****** account, ** ******** *** of *** ***** *******. Instead ** ****** ***** admin ******, **** ******* users **** ***** *** accounts. **** ******* *** integrators ** ***** **** these ******** *** ***** the ********** ***** ********.
- "*** * **** ******* as ** ******* **** out ************* ******** ***** so ** *** ****** the **** *** ***** their ********. ** ****** happens, *** **** ** does ** ** *** same ********* **** *** over."
- "** ** *** * significant ******* *** ** tend ** ** ****** systems ******* * ***** see ** ****** **** in ******* ******* (** residential ** ***** ** do **** ******). **** a *** ********** *** large ********** ******* ***** managed **********, ** ******* have *** *** ***** account."
- "**** **** *** ****** very *****, *** **** it **** ** ** for *** ******* *************. I ***** ** ** because **** ***'* *** it ***** **** **** it. ***** *** *** many ***** ** ***'* have ****** ****** **, so ** **** ****** in *** ***** *** password. **** ****** *** find **** ** **** remote ****** ***** **** our *** ******** *** password **** ***** ******."
- "****** ********. ** ******** set ********* ** **** an ******* ** ** will ****** ***-** *** create/change ***** ******** ** work **** *** ************ tech ******* ** ***** the **** ** * worst **** ********."
- "** ****** ****** ** extra **** **** ***** rights *** ******* ***** forgeten ******** *****."
- "** ** *** **** out ***** ******** ****. If ****** ******** ****** mgr ******** ** ******."
- "** ****** **** * series ** ************** ******** including ******** ******** ** all ******* ** ******. We ******** * ****** internal ******** ****** ** retain *** ******* ** a ******* ****** ********* client *********, ********** ********* and ************** *********."
- "** ****** **** * separate ***** ******** ** we *** ****** ****** if ******. **** ** the ******** ** ** Admin ** **** **** separate."
- "*** *****, *** **'* a *** ******* **** it ****. ** ********* have *** *** ***** password, ********* ************ ****** or **** **** (** Hik :*)"
- "** ********* ***'* **** this ***** ** ** create * ***** *** them *** *** *** us **** *** ** can ****** *** **** the ******. ********* ****** sure ** **** *** config **** ** ** have ** ******* *** system."
- "** **** * ****** of *** ********* ** admin ***** ******** ** customer ****** ************ *********. We **** ******** ** admin ***** ***** ******* by *** *****. ** remotely ******* **** ***** and ** **** **** both **** *** ****** it ******* * *********** cost ** **** *** attendance *** ********."
- "*** ********* ****** ******. If **** ** ** have * ******** *** can ***** ***** ******** when *********."
- "********* ***** ** ********** specific ***** ***** *** password ** *** ********. This ****** ** ** resent ***** ********."
- "*** ******* ** ***** when ** ** ********* that ** ******* ******* we *** ** * standard ***** ******* *** our *******"
Solved **** *************
*** ***** ****** ********, ~33% ** ***** *** felt **** ********* **** not * *********** *****, was ** **** ************* of *********, ** **** customers ***** ** ******** what ***** ******** ***.
- "** **** *** *** recorder ** *** ** and *** ******** ******* can ****** ******."
- "******* ** **** ** our *******. **** **** the ******** ** ******** on *** **** ** digitally."
- "*********... ** **** ** you **** **** ******* of *** ************* ** a ******* ******** **** as **** ***...*** **** can **** **** ********"
- "**** ************ ****** *** call **. ** *** to **** * ******** record ** *** *****."
- "*** * ****** *******. We ** ******* **** a ****** ** ******* password ** **** ** they ** ****** **** they ****."
- "** **** * ****** of *** *********, ** doesn't ****** ***** ******."
- "* ***'* ******** * single ********. ** ****** document *** ***********"
- "*** *******. * ****** the ************, **** **** how ********** ***** *** print *** * ***** with *** *** ******* of *** ******. * tell **** **** **** information *** ***** *********** are ********* *** ** keep ** * **** place. ****** * **** nearly ******** ******* ***** login *********** *** ***** the ***** **** *** the **** ** *** system. ***********, * ******** everything *** *** **** them **** **** *******."
Rarely *******
*** **** ***********, ********* passwords *** * **** occurrence. **** *** ** due ** ******* **** use ****** *********, ** other ************** ******* **** Active ********* ************, ***** forgotten ********* ***** ****** be ******* ** *** customers ** **********, ******* of *** **********.
- "*** ***** ** ***. But **** **** **, it's * ******* ****. We *** *** ******** to ******* ********** *********** subscriptions ***** *** ******* us ****** **** **** management ** *** ***** system."
- "*% ****, ** **** use *** ****** ******** except *** **** ******* premise ***** **** ** not ***** ****."
- "*** *********** ** *** clients ****** **** *** client **** ** ***** devices. ***** ******* *** usually ******** *********, ** we ******* *** ****** to ** **** ** auto *** **."
- "** *** *** **** a *********** *****."
- "*** ********* ****** ******. If **** ** ** have * ******** *** can ***** ***** ******** when *********."
- "*** ***********; ** *** a ********* ******** ** each *******, *** **** customers ** *** ****** it."
- "*************. ****** *** ************* are ********** **** ******* Active *********."
- "*** ***** *** **** it **** ** ****** in ********* ** *** them."
Significant ******* *********
*********** *** **** **** passwords ** * *********** problem ***** ****** ** manufacturer ******* ** ***** to ***** **** ******** problems:
- "**** ******. ** **** on ************* ** **** some **** ** ******** program. * **** ***** initiating * ******* ********** where ** *** ********** hold *** *** ***** password ** ** *** always ****** *** *********, but **** ********* ** not **** **** ****."
- "*****. ** **** ***** I *** ** ****** them ** ***** ****** which **** ******** ************* and ****** ** *** be ******** **** **** to ****."
- "*** *** ************ *******"
- "**** ***********, ** **** application ** **** *** up ** ************* ****** and ******** *** ***** the **** **** *** password."
- "***********, ** **** ****** for *** *****. *** user ***** *** ********* for ******** ** **** of ************. ******* ******** with ************* *** **** on ****. ** *** provide ** ******** *****, typically **** ** *** cellphone. ****** ****** ****** typically ******* **** *********."
- "**** **** ****** ** check *** ******* **** where ** ******** *** password. **** ** ***** unless *** ******** *** decided ** ****** ** on ***** ***. ** that **** ** ******* the *** ************ *** assistance ** * ******** reset."
- "****** ******** **.* ** had **** ******* *** day ***** ***. ** was * **** *********. Now **** ******** ** just **** **** ** hit ****** ******** *** they *** ***** * new ******** *** ***** cloud *******. "
Backup ***** ******* **** ****** ********
*********** ******** *****/*****-***** ******** for ******** ******** ** a ********* ******** ****-********. Storing **** *********** (** other ********* ****) ** backup ************* ***** *** lead ** ********** ********** of **** ***********, *** ** generally *** * *********** approach. ** * *******, information ****** **** *** should ** ********* **** a ****** ***, *** not **** ** ********-********** systems.
Manufacturer ******** ******** ******* ***********
******** ******** '********', **** as ***********'* ****-**** ******** ********, ******** ******** *****, ****** ***** ** needless **** ** ******. A ***** ********** ** integrators ********** ****-********* ** creating ********* ***** ******** to ****** **** **** user *********, *** ********** manufacturer ********* ** **** would **** ****** *** message *******. ************* **** provide *****/******** ** ******* lost ***** ********* ** so ** *** ******* of *** ******* ******** of ***** *******, *** by *********, ***** *****. Integrators, ** *****, **** are ********* ***** *** cyber ******** ** ***** systems ****** ******** ************* on *** ********* ** password ******** *********/*******, *** give ******* ************* ** those ******** **** ***** this.
Comments (10)
Bob McCarvill
Right now we use Microsoft Excel to document admins, passwords, and MAC addresses but we are discussing new software options that have the ability to have all of our clients in one place. Does anyone have any suggestions they have implemented with success?
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Undisclosed Integrator #1
Hi
also we are looking for a software for keep client database with IP, ports and password from devices...but somethink that we can acces remote, from smartphone, etc and with different security acces levels for security
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Undisclosed Manufacturer #2
I use a strongly encrypted "Keepass" databases, stored in Dropbox.
For Android there's are nice apps which can access the database directly from cloud sevices, check e.g. "Keepass2Android". I guess there are apps for iOS too. All desktop OS are supported also.
It works for me ☺️
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Deepak C Shankar
09/18/17 03:45am
Latest Hikvision products are using a different method, its using forget password option SADP tool /iVMS 4200 software,export a file (example: DS-760XNI-EX_8P0X2014112AAARR491942694WCVU-20170XXX1554.xml ) and send same to local Hikvision support team, they will revert you with reset file (example:Encryptkey.xml). Import this and reset you devices. NO Question asked.
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Ricardo Souza
IPVMU Certified | 09/18/17 01:37pm
I would recommend you to check for more commercial/enterprise Password Management solutions, that you can also use to secure servers, etc...
Examples:
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Undisclosed Manufacturer #3
The issue is not unique to our industry, right?
Example1. You can restore linux root access if you have physical access to the machine.
Example2. You can restore software password if you have "administrator" type access to the OS. Example: http://smallbusiness.chron.com/reset-mailbox-password-exchange-server-57287.html
So, why in the industry integrators create "backup accounts" ( I assume using the same password for every customer) or save passwords in shared text files?
Are you sure, your software does not allow to restore admin password having OS admin password?
I'm one of VMS manufactures:-) We allow to restore admin password if(and only if) you have admin access to the machine OS. Btw, if you have it, you practically can do anything anyway... Are we doing it wrong?
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