UK facial recognition company Facewatch and its partner, supermarket chain Southern Co-op, have been challenged by a 45-page complaint alleging their anti-shoplifter live facial recognition (LFR) system violates the UK GDPR.
The complaint says the system is "unlawful and unfair" by failing to justify a 'substantial public interest' as required by the UK GDPR along with using poor signage and risking biased processing.
Facewatch responded to the complaint by calling it "misleading, false and alarmist" and denying using "Chinese algorithms." The UK's data regulator now says it is "assessing the compliance of Facewatch".
In this post, IPVM examines the complaint and its potential impact.