Testing DVTel's Latitude 6.0 VMS Software

Author: John Honovich, Published on Feb 06, 2010

One of the key selling points for IP Video software is its greater scalability, flexibility and advanced functionality compared to traditional DVRs.

This test of DVTel's Latitude VMS version 6.0 provides an interesting look at the tradeoffs of this approach. While DVTel clearly has many powerful functionalities (redundancy, failover, scene stitching, case management, etc.), it demands far greater expertise for both admins and users than traditional systems.

We found:

  • DVTel's advanced functionality enabled actions not possible in most DVRs and many VMS software packages
  • DVTel's extensive options and settings enabled customizations not possible in most DVRs and many VMS software packages
  • The complexity of the system to be challenging and likely difficult for traditional security managers and low voltage security technicians
  • Resource consumption to be high and potentially destabilizing to the operation and performance of the system [DVTel responds that by design, ancillary tasks can be negatively impacted but core recording and systems tasks are prioritized - this was disclosed after testing was complete - see response from DVTel in the comments]

We think users should carefully consider these trade-offs and the important advantages and disadvantages of this system. Particularly concerning will be the traditional security professional, the most common users and most likely to find this system difficult.

Finally, DVTel's website is poor at providing documentation (e.g., their documentation page only provides an email address and no documentation at all). Inside, based on a series of discussions with DVTel, we have provided more explanation and analysis than usual (e.g., over 50 minutes of video screencasts and product category breakdowns) to help members who may not be able to get a good background from public documentation. 

*** ** *** *** ******* ****** *** ** ***** ******** is *** ******* ***********, *********** *** ******** ************* ******** ** traditional ****.

**** **** *******'* ******** *** ******* *.* ******** ** *********** **** ** *** ********* ** this ********. ***** ***** ******* *** **** ******** *************** (**********, failover,***** *********,**** **********, ***.), ** ******* *** ******* ********* *** **** ****** and ***** **** *********** *******.

** *****:

  • *****'* ******** ************* ******* ******* *** ******** ** **** **** *** **** VMS ******** ********
  • *****'* ********* ******* *** ******** ******* ************** *** ******** ** most **** *** **** *** ******** ********
  • *** ********** ** *** ****** ** ** *********** *** ****** difficult *** *********** ******** ******** *** *** ******* ******** ***********
  • ******** *********** ** ** **** *** *********** ************* ** *** operation *** *********** ** *** ****** [***** ******** **** ** design, ********* ***** *** ** ********** ******** *** **** ********* and ******* ***** *** *********** - **** *** ********* ***** testing *** ******** - *** ******** **** ***** ** *** comments]

** ***** ***** ****** ********* ******** ***** *****-**** *** *** important ********** *** ************* ** **** ******. ************ ********** **** be *** *********** ******** ************, *** **** ****** ***** *** most ****** ** **** **** ****** *********.

*******, *****'* ******* ** **** ** ********* ************* (*.*., ***** ************* **** **** ******** ** ***** ******* *** ** ************* ** ***). Inside, ***** ** * ****** ** *********** **** *****, ** have ******** **** *********** *** ******** **** ***** (*.*., **** 50 ******* ** ***** *********** *** ******* ******** **********) ** help ******* *** *** *** ** **** ** *** * good ********** **** ****** *************. 

[***************]

Product ********

*****'****************** * **** ***** ** ******** (**** **************). ***** ** * **** ** *** **** ** ******* are **** ******** (*** ****** ** *****):

  • The ****** ** ***** ******* *** ********* **** **** ********. This is in contrast with traditional video surveillance recorders that usually have all-in-one recorders connected to a central management server. With DVTel, the two most important of these services are the (1) directory and (2) archiver. The archiver is similar to a traditional recorder, however, the archiver only records and does not manage users or access. The directory manages users and access to video from archivers. Numerous archivers on various physical servers are managed by the Directory.
  • Failover ********* *** ****** **********: DVTel supports failover for both their archivers and directories. An administrator creates multiple archivers or directories and then associates some or one of those as secondary/backup services.
  • SceneTracker ****** *********: DVTel's ****************** ************** ** ****** ** ***** ******** ******** ******* **** a ******** ****, ********* ********** ** ***** *****. 
  • Reporting *****: The system can generate detailed reports for a variety of uses that provide detailed audit logs on an action by action basis.
  • Event / ***** **********: DVTel's client application (ControlCenter) offers integrated management and handling of a variety of user configurable alarms and events.
  • Case **********: DVTel offers a Case Builder service enabling investigators to create case shares and share them.
  • Modular ****** ***********: DVTels' ControlCenter application is completely modular. All of the panes can be removed or combined in unique combinations (e.g., investigations can be done while controlling a PTZ while accessing a case and reviewing alarms - from the same screen). Watch the screencasts as it is better shown than described.
  • Extensive ******* *** ********: DVTel offers numerous options and controls for both administration and operation. Almost every interface offers a dozen of more settings. Watch the screencasts for demonstrations of this.

** ****** *******

***** ******** *** ***** ********* **** ** ******** *** ***** ** *******. *** ***** support ** ******* ** ** *********, **** ** **** *** the ******* ************* (*.*., ****, ****, *****, *********, *****, **, Arecont, ***.). **** *** ********** ***** ** ****** ******* **************** *******.

********

***** ******** ** ***** *** ********* ************** **** ** ********** complete * * *** *****-** ******** ******.

Product **********

**** **** *** *********, ***** ****** ******** ********** ** ***** VMS ********. *** ** **** *** *** **** ******** ****** / ************. *******, ********* ** *** ******** ******* *************** *** enabled ** ********. ***** *** * **** ******* ********** (*** latter * *** ******** ************* *** *** ********** ** *****'* *******):

  • *****:******* *****'* *** ******** *** ** * *****-*****, ****** ****** offering (** ******** ** *** ***** * ********** ***** *** be ******** ** ********* ****** ******). ***** ******** * ******* of ** ******* *** * ************ ***** *********. ***** ** offered **** ** ** **** *** ** * *** *********. Because ** ** * ****** ****** ********, ** ******** ** redundant ******** *** *******. ****, ************ *** **** ******* ** not *********. ***** ****** ** ******** ** ********. *******, ** option ** ********* *** ****** ******* ** ******** ***** *******.
  • Classic ********: Classic has a limitation of 70 cameras as well as some restrictions on failure, redundancy, SDK, etc. The 70 cameras, however, may run on multiple servers. For more than 70 cameras, users must upgrade to Elite.
  • Elite ********: Elite has a limitation of 250 cameras as well as broad but not unlimited use of advanced functions. Like Classic, the cameras can run on multiple servers.
  • Enterprise ********: Enterprise offers a license for unlimited cameras and use of advanced functionality.
  • ****: *** ******* *** *********** *** *************. ******** **** *** not ******** *** ******* ******** *************** **** **** ******** ** the ************.

*******

*****'* ******** ******* *** * **** ********:

  • *** ******: * ******* *** ** ******* *** ******. **** is * *** **** ****** *** ****** ********* ** *** category.
  • *** ******: * ******* *** ** ******* *** ******.
  • *** ************** ********* ****: * ******* *** ** ******* *** a ******* ****** ** ************** ********* *****. ** ********* ****** of ******* *** ** *********. *******, *** ****** ** ******* that *** ** **** ************** ** **********. *** ********, ** a ******** **** * **** ********, * **** ******* ***** be ********* *** **** * ****** ***** *** ****** ***** or ************* **************.

*****'* ***** ******* ** * ****** ***** *** ****** ******** or ********** (**** ** *, **, **, *** ** ******* increments).

** * **** ** *****, *****'* ***** ******* ** ************* $150 - $*** *** ****** (*** ** *******). ****: **** is *** *********** ****** *****, *** ****.

** * **** ** *****, *****'* ******** ******* ** ************* $250 - $*** *** ******. ***** *** ********* ********* ****** by ******** (*******, *****, **********), *** ***** ******* ** ******* for *** **********. ****: **** ** *** *********** ****** *****, not ****.

*********

** *** ********** *****, ** ******* *** ********* ******** *********:

  • 32 *** ** ******* ****: Latitude server and client software do not support 64 bit OS. Since almost all of the computers we use run 64 bit OS (our 8 GB RAM server, most of our 6-9 month old laptops with 4GB - 6GB of RAM, etc.), we did our testing primarily using Virtual Machines (for the server software, we used VMWare Server with 2 cores allocated at 2.5 GH each and 3GB of RAM).
  • Resource *********** / *********: The system easily reached 100% CPU utilization in a variety of configurations and generally stayed at 100%. This occurred when we ran the server and client with 1-2 cameras on a VM. This also occurred when we ran only the server software on the VM and the client software on a native OS as well a VM on our laptops. Equally importantly, logins periodically failed as well as the exporting process. Many functions were sluggish with long delays. When we questioned the errors we saw, DVTel support immediately asked if our CPU was running at 100% indicating that our problem is not unique. We also have been independently contacted by 2 end users in the last 3 months complaining about stability problems. While we do not their hardware and software configuration, we find their issues to be believable based on our experience.
  • Modularity ** *** ************* ******: Unlike most user clients that lock a specific layout, the ControlCenter client can be rearrange into various customized configurations. Our concern is that infrequent or untrained users will find this to be confusing and hard to use.
  • ******* ********* **********: ** **** *** ***** *** **** *******, ******** ******* are *********. *** ******* ** **** ********** ** ********* **** will *** ********** **** ***** ******* ***. **** *** ****** incorrectly ****** * ******* ** ** *********** ***** **** ** choose.

**************

** *** ********** *****, ** ******* *** ***** ** ********** and ********* *****. * *** ****** ******** ** *** ************* of ******* ******* **** *** ******* ** ******** *** ********** of *** ******.

Live **********

** *** ********** *****, ** *********** *** **** *************** ** performing **** *** ***** **********.

**************

** *** ********** *****, ** ******* ********** ******* *** ***** the **** ********** *************. * *** ****** ** ************* ** the * ** * ***** ** ******* ********* ***** *** be ****** *** ***** ***** *** ********* *** ******* *** just ***** ** ******** ***** ** * ***** ****.

Basic *** (**** *** ******** *****)

*** ** * ***** **** *****?

***** *** ** ******** **** * ****** **** *********. ***** can ** ********* ** * ******* ** ********* ******* ******** to *** ********* ***** ** *** ***** *****.

**** ***** ** ********* ** * ***** ***** ****** ** the ***** ***** **** ****** ** *** ***** ****. ******** video *** ** ********* ** ******** ***** ** ********* ***** mistake ******** *** **** (*** **** *****). 

**** **** *** * ******* **** ***** ***** **************?

***** ***** **** ************* *** ******* ** ** ** **** video ***** ************** ** * ****** *******. ***** ******** ********* monitors, *** ******** *** ******* ** ** *** *****.

*** *** * ** ******** *** ****** ******?

************* ********** **** ** ***** *** ****** **** **** ****** for ************* *** ************ ** **** **** ***********. **** *** be ********** ** ********* ***** ****** **** ** **** *****.

***** ***** *** ***** **** *** ************* *** *** ** dynamically ********* ** ******* ** *** ******** *******.

*** ** * ****** *** ******** *****? 

*** ****** ***** ****** ******** ******** ** ** ********. * tree hierarchy **** ******* *** **** ******* ** ****** ***** **** ***********, cameras, *****, ***.************ ******** ** ********* **** ********** * ****** query. ** ** ********** *** ***** ****** *** **, *** **** conducting * *****, *** "****** ***" ***** ** **** *** ******** part ** *** ** *** ****** **** ********* ** *** *************. This ******* **** **** ********* **** *** ***** "****** ******" ***** which ******** ******** * ****-**** **** ** ****** ***** ********* *******, entities, ***.**** *** ******** ** ***** *********, *** **** *** dynamically **** ****** *** ****** ******** *****.

************, ***** *** ****** *** ***** ***** ** ******** ***** of ****** *******.

**** **** *** * ****** ******** ***** *****?

*****'* ************* ****** * **** ** ****** *** ******** ***** feeds: (*) ************* (***** *** **** ******) *** (*) ************** (using *** ** ****** *** **** ******** ** ******* ********).

** ***** ***** *** ** ******** ***** **** ********** ** they **** **** *********** ****.*** ** *** ***** ****** **** *****?** *** ***** ******, *****-***** *** ****** "**** ********."

*** ** *** ***** ***** ***** **** ******** *****?

**** ****** ********* ** *** ****** ** ******. ** *** ****** query *******, *** **** *** *** *** ****** ******, ********* ** the **** **** *** **** *****. ** *** ********, *** **** can *** * ***** *** **** ****** ** ********* * ******* time *****, **** *** *** ****** **** ** ********. ************, *** timeline **** **** *** *** ****** **** ** ******** ********* *** end ** *** ******* ****.

*** ****** ******* *** ******* * ******. *******, **** ****** is *** **** ************* ***** ** ** ** *** **** only ** ** *** **. *** ***** **** ** *** player **** **** ** ********** ** ***** *****. ********, *** clip **** *** ************* ***. *** *** ***** ** **** the ****, ***** *** ** * ********* *** ***** ******* with ** ********* ** *** ******.*** ** * **** ** * ** ** **** ** recorded ***** ****?* ***** **** ** *** ***-***** ** *** **** ****** window ***** * *** ****** *** ********* ** **** ******** ****** for ********.

*** ** *** ****** ******* **** *****, ************** *** *************?************* ****** * ************ ********** *** ** *** **** **** ** *** ******. It ** ******** **** *** **** ****** *** ****** **** the transparent ***** ***** *** *** **** **** ** *** *********. ************, each ****** ****** ****** ** ******* ******** ****** *** ******* ***-******* minute ******* (*, * ***., ***.)

*** ** * ***/***** * ******?*********** ****** * ****** ***** ******* **** ******** ************* *** ** discovered *** **********. ****** *** ******, *** **** *** ***** ********* settings *** **** **** *** ******** ******* (******** ******* **** *** camera).

************, ***** ** * '********' **** ***** ******* *** ** ********** and ********** ********. *** ******** **** **** ** ********* **** ******** the ** ******* ** *** '*******' **** **** *** ****** ** provide **** ******** *******, **** **** *** ******* ****** *** *******.

*** ** *** ******** ****** ** *** ******?****** *** ********** ******** ** ***** *** ******, *** ****** can ** ******* ***** ** *** ****** (********, *****, **** *******).**** - **** ** *** *********** ***, ** **** ** ****** 'functions' ** '********' ***** ** *** **** ** ********** ***** **********. For example, *********** ****** ** * ******** ****** *** *** ** under 'functions' *** ****** *** '********.'

*** *** *** ***** *** *** ** ****** ******** ** servers/appliances?*** ******* *** ** *********** ******** ******** ********** *** **** ********* and ***********. *** ********* ******* **** ** ****** ***** ** **** taking ***** ** *** ******* ****** ***** ***** ** ***** to.*** *** *** ****** ******* ** ****** ** *** ****** status ** **********/********** ************?****** ***********, *** ******* **** ** *** ********* **** ******** ****** the **** ** ********* ****** *****. *** *******, *** ******* ****** shows *** **** ******* *** ********* *** *** **** *** ************. Another **** ********* ** *** **** **** **** ****** *** ****** with *** ********, ***.****** *************, ***** ** ** ****** **** on *** ****** **** *** ***-**** *** ****** ******* *** *** alerts *********.

*** *** *** ******* *** *** ********?**** ****** *** ****** **** **** ** ** ******** ******** via *** ******* *********. ***** ** ** ********** *** ** ******* clients ** ******* ****** *** *******. ** *********** ******* ** ******* for *** *************.

***** ******* ** ***** *.* *******, ************* ****** ************ *** be ************* ******** **** *** ***** ******.

****, ** ***, *** *************** ********* **** **** **** ** seconds ** ****?********* ** ************ ** ******** *******, *********** *** ****. ** *** testing, ******* **** *** ****** ********* **** ** ******* ** ****. Saving ******** ******* *** *********** ******* **** ****** ** **** *****.**** ******* **** *** *** ****** ****** ******* ** * camera?** ***********, *** **** ******* **** * *** *** ** the ****** ** * *** **** ** *** ******. **** ** displayed **** ** *** *********, ******** ** ******* **** ****** ***********.** ControlCenter, * ****** ******* ****** **** **** ******* ** ***** *******, "Failed ** ******* *****: ******* *****" ** ******** ** * ***** and ***** ****** ******* **** ***** *** ****** ****. ** ***** is ******* ** *** ****, ******** **** ***** ******* *** report. 

**** ******* **** *** *** ******* ** ****** ******* ***********?

******* ******* *** ******** *** ****** *******. *** **** ** presented with ******* **** ** ******* ******** *** ******, ******** ******** *** camera, **** **. ******** ********, ****** *********, ***. *******, **** *** provided *** ********* '*****' ** ***** ** **** **********. ***** **** needs ** ** **** ****** *** *****-**-*****-*** ****** ****** ** "******" for **** ******* **** ******.

**** **** ************* **** *** *** ******* ***** ***** *** client?

** ***********, *** **** ****** (********* ** * '?' ** available ** *** *** *** ****. ****** *************, *** **** **** is ********* ** *** *** **** *** **** *****.

*** ******* ** *** *** ** *** *** ****** ** a ***?

**** ********* **** * ***. ** **** *** *********** *** the *************, ***** *** * ****** ** *****-**** ******* **** *** be ***** ********* ** ********** ******* ******** ** ********* ***** ** hands-on.

**** ** ***********, ** *** ** ********* ******* *** **** should conduct ******* ** ******** ** ******* ****. *** *******, **** only the ******** **** ******** ** ****** ** ****** *** ** address ** * ******* ******.** *************, *** ************ ******** *** ******* the **** *** ********* ****** * ***** ** **********. **** ******** *** extensive *** ** *** ****** *** ***** *****, **** *** ** overcome.

*** ****** ** ** *** ** ********* ********?

*** ****** *** ****** ***** ** ***. ******** ** ********** required ** ******* *** ****** ************. ***** *** ** '*****' ******** options *** *** ***** **** ** *********. *** ************* ******* should ** **** ******* *** **** *********** ** ***** *** ********* knowledge **** ** ********* *** ***** **** ** ********* *********.Scalability ************* **** *** * ***/***** **** ******* ** *** **** time?

* ****** ****** ** ******** *** ** ************ ** *** ease ** ***. ******* ** *** ******, *** ******** **** **** allow *** **** ** ******** *** ********* ***** ** ******** **** as *******. ******** *** **** ** ******* ** ****** ******** *** only ** *** **** **** (** **. ******).*** ** *** ******** ****** **** ***** ******** *******/**********?

**** **** **** **** ** ** ********** *** *********** ****** to **** ******. *** **** *** * ****** ** ********** **** can ** *******.

*** *** * ***** **** ***** ***** **** ********* **********/*******?

*** **** ********* **** ******* * ****-*-**** ****** *** ********** viewing.

*** *** * ******* ******** **** ***** ***** ****** ** differentappliances/servers?

**** ********* '******' **** *** ******** ****, * **** ********* will allow *** **** ** ****** **** *******/******** ** ******.

***************

** * **** *****, ** ***** *** **** *** *** DVTel's *** ** *** ** *********** ********* ********* *** *********** where ********* ******* ****** ********* *****.

** *** ********** ****, ** ***** *********** ******** *********** **** mostly *** ******* *********** **** **** ***** ** ** **** consuming ** ***** *** ********* ** ********** (**** *** ************* and ******** *************).

** *** *** **** ****, ***** *** *****, ******** ******** and **********, ** ***** ***** **** **** ****** ********* ****** to *** *** **** *** ** *** ****** *** *** be ********. *** ********** *******, *** ***** ** ****** ***********. But *** ***** ** ***-***** *******, *** ******** ** ****** half *** ***** *** *********. ***********, ******* ** *** *** options *** ********** **** ** *** ****** *********, ***** **** rotating ******** ****** **** ****** **** *** ****** *********.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Alarm.com Tested on Jul 13, 2017
Alarm.com has become the dominant force in smart home / remote service platform, with ~70% market share, combining their own traditional offering...
Genetec Mission Control Tested on Jul 13, 2017
Genetec continues to move up market with their Mission Control, "Decision Support System", bringing PSIM-like procedures and incident management to...
OnSSI Gets $16 Million Funding on Jul 11, 2017
OnSSI has had a rollercoaster past few years. Between acquiring VMS company Seetec, breaking up with former OEM partner Milestone and a rocky...
Nest Cam IQ Tested on Jul 10, 2017
Nest has released their latest entry in their camera line, the Nest Cam IQ, touting 4K "Supersight", facial recognition, "HD audio", invisible IR,...
ONVIF Widely Used Toolkit gSOAP Vulnerability Discovered on Jul 10, 2017
A vulnerability has been discovered in a toolkit that video surveillance manufacturers widely use for implementing ONVIF. In this report, we...
Smoke Detectors Guide on Jul 06, 2017
Smoke detectors and carbon monoxide detectors add a life-safety component to burglar alarm systems. As intrusion detection sensors are used to...
H.265 / HEVC Codec Tutorial 2017 on Jun 30, 2017
For years, video surveillance professionals have talked about the potential for H.265. Now, in 2017, H.265 is starting to gain mainstream...
Hikvision H.265+ Tested on Jun 27, 2017
Hikvision, which in the past few years released H.264+ (see test results) has now released H.265+, that claims even greater bandwidth savings. We...
Milestone / Canon Launch Cloud Startup Arcus Global on Jun 27, 2017
Milestone has spun off a business, Arcus Global, funded by their parent company Canon. The new company aims to transform the VSaaS market with an...
Covert Cloud Camera Service Launching (KJB) on Jun 22, 2017
Cloud IP cameras, for consumers, has become increasingly commonplace. However, covert cameras, lag there, with few options. Now, North America's...

Most Recent Industry Reports

Security Robots Are Just Entertainment on Jul 21, 2017
Great entertainment, no real security value.  That is the happy (or sad) state of security robots in 2017. Knightscope robot's drowning, the...
Wireless Burglar Alarm Sensors Guide on Jul 21, 2017
Wireless sensors for burglar alarm sensors are an increasingly common option for the historical labor intensive wired alarm systems. However,...
Competing Against ADT on Jul 20, 2017
ADT is one of the biggest players in the security industry, with ~$4 billion revenue. In 2017, they were acquired / merged with Protection...
Hikvision Launching Deep Learning Recorders on Jul 20, 2017
Hikvision has become a common choice for super low cost NVRs. Now, Hikvision is aiming to move up market, with deep learning NVRs that claim far...
PR Campaign Exploiting Manufacturer Cybersecurity on Jul 20, 2017
Manufacturers increasingly have a bulls-eye on their back. As cyber security solutions providers grow, they realize a great way to get publicity...
Axis Door Station Tested (A8105-E) on Jul 19, 2017
Axis continues their push into niche markets, especially audio, with network speakers, an IP horn, and video door stations. We bought and tested...
Manufacturer Favorability Guide on Jul 19, 2017
This 120 page PDF guide may be downloaded inside by all IPVM members. It covers our 20 manufacturer favorability rankings and 20 manufacturer...
$8 Billion Utility Georgia Power Enters Surveillance Business Offering Avigilon And Genetec on Jul 19, 2017
Utilities are typically considered major customers of surveillance integrators but one utility, Georgia Power, with $8+ billion in annual revenue...
Knightscope Laughs off Robot Drowning on Jul 18, 2017
A day after a Knightscope robot drowned, Knightscope has issued an 'official statement' making fun of the issue: The implied message is that...
Microsoft Video AI Cloud Services Examined on Jul 18, 2017
Microsoft has released one of the most amazing video analytics marketing videos ever. In it, they detect oil spills, track individual people giving...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact