Lead Hikvision Ezviz Direct-to-Customer Sales

Wooooow... How does anyone in the industry sit comfortably with this? Hikvision sure knows how to burn us all down the the ground in style.

What's next, Hikvision displays at Best Buy and Hikvision certified installers? Invading Magnolia and cutting everyone else out altogether?

Jesus... and they sit on enough cash to buffer the overhead for all of that too.

Winter is coming to Westeros.

Edit: Spoke too soon. They're even already at Walmart/Maomart.

Either we collectively have to find a way to shut out the retail options and let Hikvision play alone in the dirt, or we're all getting dragged into the mud.

Ezviz system is not on par with the pro systems. They don't officially support VMS so even if it works, you will not get support for it.

The cloud connection is P2P so the connectivity is not stable as using DDNS.

If you are thinking about using the browser for the DVR/NVR system, you have to use their cloud solution which doesn't support device configuration and setup menus.

You can't login to the DVR via web browser for admin function. You have to logon to the actual DVR/NVR.

Ezviz is geared a lot towards DIY consumers.

I appreciate your responses as there is much truth to what you both said. I was referring to the almost decade long past of Hik Tactics whereby offering customers the same products as the higher-end manufacturers at half the price when I mentioned substandard. Yes, recently Hik has caught up on all fronts but this is the monster that our own industry has created.

If you bought and sold Hik products under your own oem brand and didn't have the foresight to know that they would be coming after your market, your customers and everything else, then I do not know what to tell you. They've been doing that in other markets like Latin America for many years now.

It's not so much as a race to the bottom but rather taking a fair approach and not jumping on the lowest price possible band wagon. Let's be real, integrators/installers do seriously over charge for their services. The price of installation has long been higher than the price of the product for a long time now. It used to be that an installer would buy the system for $2,500-$3000 and charge the customer $5k for the products and install. Then Hik came around and installers started buying the products for half the price or less and still charge the $5k. I see it happen here in our local market all the time. That is what I meant by grossly overcharging. But hey, you reap what you sow.

Robert we don't know each other but I too know what the process is like of bringing in products from overseas, selling/supporting etc.

Hi Undisclosed,

In reference to your statement, that's where we come in as security professionals and explain to the customer that if they buy the product online, it may be cheaper but they will be without support. Ask your customer if they've ever tried calling a manufacturers support line and experienced the customer support quality. A lot of companies even charge for over the phone support after 3 months of purchase date. The general consumer does not know how to set up their cameras on their phone or open ports on their router etc.. they will need a professional to help them with these tasks.

Yes, the product you're selling may be more expensive than online prices but that's because you let them know that you have their back.

At the end of the day, we can't win them all. I've had customers leave me for cheaper alternatives only to come back later and admit that the level of support provided by other companies is not worth the cheaper prices.

Won't let distributors sell to public but doing it them self ?, watch out distributors as you may no longer be needed.