Dell Favorability Statistics 2023
Dell is one of the largest manufacturers in computing and OEM to several manufacturers in the security industry, but how do integrators view the brand?
In this report, IPVM examines what 195 integrators who responded to our survey think about them.
Executive *******
**** *** **** **** ********** *********** ***** ******* / ****** *************** *********** ** *** *******, *** 2023's ********** ******* ****, **** **** having * ****** +**% *** ******** favorability.
Improved ***** ****
************ ******** ******** ***** ****, **** +49% ** +**%. **** ** **** change **** **** * ********* ** Neutral/Don't **** *********.
Stronger ** **
**** ************ ** ******** ****** *** US **** *******, +**% ****** +**%.
Key ******
- *****/******** *******
- **** *******/*******
- *** ********: ********, ***, *******
- ***** ***** ** *******
- ***** *********: **** *****/***** *** ********
Solid/Reliable *******
**** ********, *********** ******* ****'* ***********, also * ****** ***** ** *** past **********.
- "***** ******* ** ***** * ******* of ******** ********* * **** *** decided ** *** *** *** ******** services ******* ****. ****** **** ******** equipment *** **** ******** ***** **** ready ****** **** ** **** **** to **** ** ******** ******* **-**-**** and ** *** ****** ***** ** junk. **** **** ******** *** *******."
- "** *** ** ****, **** ******** we ******** *** **** ** ** we ***** ****, ** ********* **** Dell. ***** ******** ** ********** *** not **** ******. *** *** * premium *** *** ********* ** ******* a *** *** ***** ** ****. Sometimes ******* *** ****** ****** *** you **** ** *** *** *** best *****."
- "**** ******* *** **** ***** *** easy ** ************. * **** **** a *** ******* **** ***** ********** HP. ***** ******* ** **** ******** as ****. **** *** ***** **** been ***** ******* *** *** ***** and ***** *** ******** **********. * give **** *** ******* ** *** doubt ****** ** ** *** *********."
- "**** ** ********** ******** ********* **** offer **** *******. **** *** ******** expects *********** *** ** ******* ** pay *** ******* ** ** **** to ***** **** ******* ****. *** also **** ************, ******** *** *********** are ***** ******* ** ****."
- "**** ******** ******** *** *******. ***** performance *** **** *****. ********** **** field-upgrades *** ********* *****. *** ********* OS ** *** ******* **** ** the ********* **** **** ********."
- "********* ****** *** *****, **** *** as **** ** ** ****. ***** professional ******* ****** **. ******** *** supported *** ***** *** *** *** get ****** *** ******* **** ***** the ******* ******* ***** ****. ***** warranty ***** ** *** **** ** the ********. ** ****** ****** *** customers ** *** **** ******* *** storage ******** *** ** *** *** 5 **** ******** *******. **** *** we *** **** ******** ** ** additional **** ** *********."
- "*’** *** ***** ************ **** **** direct *** * ***** ***** ********. Very ***** **** **** ** * hardware ********."
- "*** ******* ****** *** ******** *** storage *******, ** ***** ****'* *** other ******** ******* ****** ******* (*****, Data ******* ***.) **** ******* **** domain, ************ ******** **** ***."
- "**** ******* *** **** ***** *** easy ** ************. * **** **** a *** ******* **** ***** ********** HP."
- "* *****'* *** *** ****** **** Dell. * **** ***** ******* *** they **** **** *** **** ** for *****."
- "**** ** ******* **** **** *** market ** ** ******* * **** reputation *** *** ********** *****."
- "** *** ***** ******* *** ************ due ** *********** *** ************."
- "**** **** ********, **** ******* *** Very ********. ******** ** ***** ***** other ****** ** ****** **** ** regret **."
- "** *** ******** *** ************ ** Dell. ** **** ***** ******* *********."
- "**** ******** ******** *** *******. ***** performance *** **** *****. ********** **** field-upgrades *** ********* *****."
- "**** ********, ******* *** ************ *** used ** **** ********* ** *** our ***."
- "********* ***** ************ *** ******* *** usually **** *** **** *******."
- "***, ****? ******* *** ** ***, other **** ***** **********."
- "*** **** * ******** ******** *** servers."
- "**** ******** *** ********."
- "**** ******** ** *** ** ******** and ****** ******** **."
- "******** *** **** *** **** ********** using."
- "******* *** ******** **."
- "**** ****** **************."
- "******** ******** ** ** **********."
- "********** *********."
- "**** ******** ***."
- "**** *********, **** **** ** *********."
- "**** **** * ***** ******** *******."
- "***********."
Good *******/*******
*********** **** ******* **** *** *** strong ******* *** ******** *******:
- "***** ********, *** ******* ***** *** of *** ***, **** ******* **** issues ** *****."
- "**** ******* **** ** ******* (******** & *****-*****)."
- "***** ************ ******* ****** **. ******** are ********* *** ***** *** *** can *** ****** *** ******* **** after *** ******* ******* ***** ****. Their ******** ***** ** *** **** in *** ********."
- "**** ******** *** ******* ** *****. The ********** *** ****** *** **** geared ** ** ******* **."
- "*** ******** *** ****** ****, *** if *** *** ***** * **** on **** ******* *** ******* ** amazing. ** *** * ***** **** on * ****** ** * **** in *** ****** * ***** ******* of ****, *** **** **** ** within *** * **** ******. ******* we *** ****** ***** **** ****."
- "**** ****** ** **** ***** ******* and **** *******. *'* ****** * lot ** ********* ********* ***** ****."
- "* **** ******* **** ****. ***** tech ******* ** *****, *** **** I've *** ** ***** *** **** in *** *******, **** *** ** resolved ****** *******."
- "******* *** ****** ******** ********* ** what ** **** **** ** ** with **** ******* *******."
- "**** *** **** ********/**** *******. * can't *** **** **** ***** **** often, *** ****'* ***** *** ********/**** support ***** **."
- "****** *** ***** ****** ** *** VMS. *** **** *** *** ***** sales ******* ** *****."
- "**** **** ******** ***** *******, ***** and ******* ****** ** **** ** more ********** *** ******."
- "**** ******* **** ** ******* (******** & *****-*****). ** **** **** ******, so **** ********."
- "***** ******* ******** *** *******."
- "***** ********, **** *******, **** ****** repairs ** ***********."
- "**** ******** *** *******."
- "**** ******* ** *** ****** ********. "
- "***** ******* ** * ******** ********."
- "**** ****** ******** ******* *******."
- "**** **** *******."
OEM ********: ********, ***, *******, ******
******* *********** ********* ***** ********** **** Dell ***** ******* *** ********:
- "** ***'* *** **** **** ******* equipment ** ** ** *** **** OEM ********* **** ** ******. ******* the ********** ** **** **** **** and ***** *** ********."
- "**** ** ** ********* *** *** server ****** **** *** ***** ** Milestone & ******** ****** **** ** Dell ******* - *** **** ********* with *** *** ****. ** **** to **** **** **** ******* ** if ***** ************'* *** ***** **** way **** ***** *** ** ****** be *** ****** ** ** *** is *** ** *** ********* ****** tree."
- "** *** **** *******, ** ******* formats, *** * *** ** *************. Dell ** ********* **** ********** *** product ***** ****** ** **** **** when ********* **** ****** **** *** their ********, **** ******, *** ** a ***** *** ** ******* ***** on **** ************ *** ***** ************."
- "** ** ***, **** **** **** with ***** ********* *** ******* *** server ************."
- "*** ******** ******* *** ************ *** practically ****. ** *** ***** ***** with **** *** ***** ******* **** for *** ** ******** / *** products."
- "*** *** ************* * **** *** them ** ***** ****** ***, ** that **** ********* ***** ***** ****** share *** ********** ***** *******."
- "** ****** *********** *** ****** *** NVR's, ************, *** *******. **** *** a **** ***."
- "**** *** ******* ** **** *** Dell **** ****** ** ********* *** them ** *******, ******* ** *** servers. **** **** **** ******** *** reasonably ******."
- "*** *** **** **** ** ** a ****** ** * ******. ** only *** "****" ******* **** ** what *** *** ******* ******."
- "********** *** ******."
Mixed ** *******
********** ******** ** ****'* ******* **** mixed. **** *********** **** **** **** expensive:
- "********* *********. *** *** **** ***** our *** *******? **** ** *** server ****** ** **** ** ***** more *********. ********* **** ** *** worth **."
- "** ***'* *** **** *** ******** like ***'* ** ******* *******. ***** are **** **** ********* ******* ********* and ***** *** **** **********."
- "* ***** * ***** ****** *** for ***** ******* ** *** *******!"
- "****** ********, *** ********* *** ******."
- "****** *** ******** *******- ***'* **** price ******."
- "**** ******* *** ********** *** ***********."
- "****** *****."
***** ****** **** ***** ******* *** reasonable:
- "***** *****. ******* ***** **** ** standard *** *****/****** *******. ****** *** of *** *** ******** ** * fraction ** *** **** ** ***** manufacturers' ****** *********. ****, ****** **** times."
- "**** ** ******* **** **** *** market ** ** ******* * **** reputation *** *** ********** *****."
- "**** *** ****** **** * **** vendor *** **, **** **** ******* and *********** *******."
- "**** *******."
- "**** **** **** ******** *** ********** priced."
- "**** ******* ******** ** * ****** price *****."
- "**** ****** ***** **** ********. ******* is ******."
- "**** ******* **** ****** ******."
*******, * *** ***** ****'* ******* structure *** ******* *********, ****** ** difficult ** **** *** **** *****:
- "**** **** ***** **** ** ****** for ** ** **** ** *** up *** *** *** *******."
- "********* ******* *** ****** ****** *** you **** ** *** *** *** best *****."
- "*** **** ** *******, ******** ******* and ******** **** ** **** ** make **** *** *** ******* *** best *****."
Negatives: **** ****, *** **********
***** **** ******* ******, **** *********** mentioned ********* ******** ***** ** ** issue:
- "**** **** * ******* **** ****, the ******** **** ** **** ** arrive **** * *** ** *** elsewhere *** ****** *** **** *** when ** ******* ****** **. **** products, **** ******'* ******* *** **** it **** ** ******."
- "***** ******** *** *******. **** **** times *** **** ************ ** **** downside."
- "**** ** ********* **** ********** *** product ***** ****** ** **** **** when ********* **** ****** **** *** their ********, **** ******, *** ** a ***** *** ** ******* ***** on **** ************ *** ***** ************."
*******, *** *********** ********* **** ***** rep ******** ** ** *****:
- "** ******* ********* ** **** **** keep ******** *** *** ***** * months ** **. ** ********** ***** like **** **** * ********* ******* over."
- "***** ******** ** ********** *** *** much ******. *** *** * ******* and *** ********* ** ******* * new *** ***** ** ****."
****'* ******* ******* ** **** ** not ********** *** *******. **** **** their *** ******** ******* *** **** teams, ******** *** *****, ******** ***'* (Genetec, ******, ***, ***.). **** ********* can't *** *** ** ***** *** way. ****** ** *** *** ***** and **** ***** "************ ****"...*** **** the ******* *** ** ******* ********. What **** **** ** **** *** dell *** **/** *** *** **** of *** *******. **** **** ** re-evaluate ***** ** ** ****** *** program *** ******* ***** *** ******** in **** ******** ***** *** **** others.
** *** **** *** *** ** our *********. *** ******** ******* *** solid ******** **** *** *********** **** beyond *** ******** ****. *** ******** are * *** **** ****** *** they *** *** *****, ******** ********.
** **** **** * *** ** Dell *********. *** *** ** ***** proactive *** ******** **** ******* ******** we ***** *** *** *******. ***** equipment ** **** *****, **** ** service *** **** ** *** ***** for.
******* ** **** ** **** **** my ********** ** ****** ****** ** opposed ** ******* *** **** ************.
******** *** ***'* **** *** ********* the **** *******. * **** *** the ******* ** *** **** **** is *** ******** **** *** *** side. ****** ********** **** *** ********. HPE ***** ** **** ***** ***** and *** **** **** ************. *** win *** **** ** *** ********/******* department ***.