Dell Favorability Statistics 2023

By Angelique Chen, Published Jan 23, 2023, 10:13am EST (Info+)

Dell is one of the largest manufacturers in computing and OEM to several manufacturers in the security industry, but how do integrators view the brand?

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In this report, IPVM examines what 195 integrators who responded to our survey think about them.

Executive *******

**** *** **** **** ********** *********** ***** ******* / ****** *************** *********** ** *** *******, *** 2023's ********** ******* ****, **** **** having * ****** +**% *** ******** favorability.

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Improved ***** ****

************ ******** ******** ***** ****, **** +49% ** +**%. **** ** **** change **** **** * ********* ** Neutral/Don't **** *********.

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Stronger ** **

**** ************ ** ******** ****** *** US **** *******, +**% ****** +**%.

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Key ******

  • *****/******** *******
  • **** *******/*******
  • *** ********: ********, ***, *******
  • ***** ***** ** *******
  • ***** *********: **** *****/***** *** ********

Solid/Reliable *******

**** ********, *********** ******* ****'* ***********, also * ****** ***** ** *** past **********.

  • "***** ******* ** ***** * ******* of ******** ********* * **** *** decided ** *** *** *** ******** services ******* ****. ****** **** ******** equipment *** **** ******** ***** **** ready ****** **** ** **** **** to **** ** ******** ******* **-**-**** and ** *** ****** ***** ** junk. **** **** ******** *** *******."
  • "** *** ** ****, **** ******** we ******** *** **** ** ** we ***** ****, ** ********* **** Dell. ***** ******** ** ********** *** not **** ******. *** *** * premium *** *** ********* ** ******* a *** *** ***** ** ****. Sometimes ******* *** ****** ****** *** you **** ** *** *** *** best *****."
  • "**** ******* *** **** ***** *** easy ** ************. * **** **** a *** ******* **** ***** ********** HP. ***** ******* ** **** ******** as ****. **** *** ***** **** been ***** ******* *** *** ***** and ***** *** ******** **********. * give **** *** ******* ** *** doubt ****** ** ** *** *********."
  • "**** ** ********** ******** ********* **** offer **** *******. **** *** ******** expects *********** *** ** ******* ** pay *** ******* ** ** **** to ***** **** ******* ****. *** also **** ************, ******** *** *********** are ***** ******* ** ****."
  • "**** ******** ******** *** *******. ***** performance *** **** *****. ********** **** field-upgrades *** ********* *****. *** ********* OS ** *** ******* **** ** the ********* **** **** ********."
  • "********* ****** *** *****, **** *** as **** ** ** ****. ***** professional ******* ****** **. ******** *** supported *** ***** *** *** *** get ****** *** ******* **** ***** the ******* ******* ***** ****. ***** warranty ***** ** *** **** ** the ********. ** ****** ****** *** customers ** *** **** ******* *** storage ******** *** ** *** *** 5 **** ******** *******. **** *** we *** **** ******** ** ** additional **** ** *********."
  • "*’** *** ***** ************ **** **** direct *** * ***** ***** ********. Very ***** **** **** ** * hardware ********."
  • "*** ******* ****** *** ******** *** storage *******, ** ***** ****'* *** other ******** ******* ****** ******* (*****, Data ******* ***.) **** ******* **** domain, ************ ******** **** ***."
  • "**** ******* *** **** ***** *** easy ** ************. * **** **** a *** ******* **** ***** ********** HP."
  • "* *****'* *** *** ****** **** Dell. * **** ***** ******* *** they **** **** *** **** ** for *****."
  • "**** ** ******* **** **** *** market ** ** ******* * **** reputation *** *** ********** *****."
  • "** *** ***** ******* *** ************ due ** *********** *** ************."
  • "**** **** ********, **** ******* *** Very ********. ******** ** ***** ***** other ****** ** ****** **** ** regret **."
  • "** *** ******** *** ************ ** Dell. ** **** ***** ******* *********."
  • "**** ******** ******** *** *******. ***** performance *** **** *****. ********** **** field-upgrades *** ********* *****."
  • "**** ********, ******* *** ************ *** used ** **** ********* ** *** our ***."
  • "********* ***** ************ *** ******* *** usually **** *** **** *******."
  • "***, ****? ******* *** ** ***, other **** ***** **********."
  • "*** **** * ******** ******** *** servers."
  • "**** ******** *** ********."
  • "**** ******** ** *** ** ******** and ****** ******** **."
  • "******** *** **** *** **** ********** using."
  • "******* *** ******** **."
  • "**** ****** **************."
  • "******** ******** ** ** **********."
  • "********** *********."
  • "**** ******** ***."
  • "**** *********, **** **** ** *********."
  • "**** **** * ***** ******** *******."
  • "***********."

Good *******/*******

*********** **** ******* **** *** *** strong ******* *** ******** *******:

  • "***** ********, *** ******* ***** *** of *** ***, **** ******* **** issues ** *****."
  • "**** ******* **** ** ******* (******** & *****-*****)."
  • "***** ************ ******* ****** **. ******** are ********* *** ***** *** *** can *** ****** *** ******* **** after *** ******* ******* ***** ****. Their ******** ***** ** *** **** in *** ********."
  • "**** ******** *** ******* ** *****. The ********** *** ****** *** **** geared ** ** ******* **."
  • "*** ******** *** ****** ****, *** if *** *** ***** * **** on **** ******* *** ******* ** amazing. ** *** * ***** **** on * ****** ** * **** in *** ****** * ***** ******* of ****, *** **** **** ** within *** * **** ******. ******* we *** ****** ***** **** ****."
  • "**** ****** ** **** ***** ******* and **** *******. *'* ****** * lot ** ********* ********* ***** ****."
  • "* **** ******* **** ****. ***** tech ******* ** *****, *** **** I've *** ** ***** *** **** in *** *******, **** *** ** resolved ****** *******."
  • "******* *** ****** ******** ********* ** what ** **** **** ** ** with **** ******* *******."
  • "**** *** **** ********/**** *******. * can't *** **** **** ***** **** often, *** ****'* ***** *** ********/**** support ***** **."
  • "****** *** ***** ****** ** *** VMS. *** **** *** *** ***** sales ******* ** *****."
  • "**** **** ******** ***** *******, ***** and ******* ****** ** **** ** more ********** *** ******."
  • "**** ******* **** ** ******* (******** & *****-*****). ** **** **** ******, so **** ********."
  • "***** ******* ******** *** *******."
  • "***** ********, **** *******, **** ****** repairs ** ***********."
  • "**** ******** *** *******."
  • "**** ******* ** *** ****** ********. "
  • "***** ******* ** * ******** ********."
  • "**** ****** ******** ******* *******."
  • "**** **** *******."

OEM ********: ********, ***, *******, ******

******* *********** ********* ***** ********** **** Dell ***** ******* *** ********:

  • "** ***'* *** **** **** ******* equipment ** ** ** *** **** OEM ********* **** ** ******. ******* the ********** ** **** **** **** and ***** *** ********."
  • "**** ** ** ********* *** *** server ****** **** *** ***** ** Milestone & ******** ****** **** ** Dell ******* - *** **** ********* with *** *** ****. ** **** to **** **** **** ******* ** if ***** ************'* *** ***** **** way **** ***** *** ** ****** be *** ****** ** ** *** is *** ** *** ********* ****** tree."
  • "** *** **** *******, ** ******* formats, *** * *** ** *************. Dell ** ********* **** ********** *** product ***** ****** ** **** **** when ********* **** ****** **** *** their ********, **** ******, *** ** a ***** *** ** ******* ***** on **** ************ *** ***** ************."
  • "** ** ***, **** **** **** with ***** ********* *** ******* *** server ************."
  • "*** ******** ******* *** ************ *** practically ****. ** *** ***** ***** with **** *** ***** ******* **** for *** ** ******** / *** products."
  • "*** *** ************* * **** *** them ** ***** ****** ***, ** that **** ********* ***** ***** ****** share *** ********** ***** *******."
  • "** ****** *********** *** ****** *** NVR's, ************, *** *******. **** *** a **** ***."
  • "**** *** ******* ** **** *** Dell **** ****** ** ********* *** them ** *******, ******* ** *** servers. **** **** **** ******** *** reasonably ******."
  • "*** *** **** **** ** ** a ****** ** * ******. ** only *** "****" ******* **** ** what *** *** ******* ******."
  • "********** *** ******."

Mixed ** *******

********** ******** ** ****'* ******* **** mixed. **** *********** **** **** **** expensive:

  • "********* *********. *** *** **** ***** our *** *******? **** ** *** server ****** ** **** ** ***** more *********. ********* **** ** *** worth **."
  • "** ***'* *** **** *** ******** like ***'* ** ******* *******. ***** are **** **** ********* ******* ********* and ***** *** **** **********."
  • "* ***** * ***** ****** *** for ***** ******* ** *** *******!"
  • "****** ********, *** ********* *** ******."
  • "****** *** ******** *******- ***'* **** price ******."
  • "**** ******* *** ********** *** ***********."
  • "****** *****."

***** ****** **** ***** ******* *** reasonable:

  • "***** *****. ******* ***** **** ** standard *** *****/****** *******. ****** *** of *** *** ******** ** * fraction ** *** **** ** ***** manufacturers' ****** *********. ****, ****** **** times."
  • "**** ** ******* **** **** *** market ** ** ******* * **** reputation *** *** ********** *****."
  • "**** *** ****** **** * **** vendor *** **, **** **** ******* and *********** *******."
  • "**** *******."
  • "**** **** **** ******** *** ********** priced."
  • "**** ******* ******** ** * ****** price *****."
  • "**** ****** ***** **** ********. ******* is ******."
  • "**** ******* **** ****** ******."

*******, * *** ***** ****'* ******* structure *** ******* *********, ****** ** difficult ** **** *** **** *****:

  • "**** **** ***** **** ** ****** for ** ** **** ** *** up *** *** *** *******."
  • "********* ******* *** ****** ****** *** you **** ** *** *** *** best *****."
  • "*** **** ** *******, ******** ******* and ******** **** ** **** ** make **** *** *** ******* *** best *****."

Negatives: **** ****, *** **********

***** **** ******* ******, **** *********** mentioned ********* ******** ***** ** ** issue:

  • "**** **** * ******* **** ****, the ******** **** ** **** ** arrive **** * *** ** *** elsewhere *** ****** *** **** *** when ** ******* ****** **. **** products, **** ******'* ******* *** **** it **** ** ******."
  • "***** ******** *** *******. **** **** times *** **** ************ ** **** downside."
  • "**** ** ********* **** ********** *** product ***** ****** ** **** **** when ********* **** ****** **** *** their ********, **** ******, *** ** a ***** *** ** ******* ***** on **** ************ *** ***** ************."

*******, *** *********** ********* **** ***** rep ******** ** ** *****:

  • "** ******* ********* ** **** **** keep ******** *** *** ***** * months ** **. ** ********** ***** like **** **** * ********* ******* over."
  • "***** ******** ** ********** *** *** much ******. *** *** * ******* and *** ********* ** ******* * new *** ***** ** ****."

Comments (2)

******** *** ***'* **** *** ********* the **** *******. * **** *** the ******* ** *** **** **** is *** ******** **** *** *** side. ****** ********** **** *** ********. HPE ***** ** **** ***** ***** and *** **** **** ************. *** win *** **** ** *** ********/******* department ***.

Agree
Disagree
Informative
Unhelpful
Funny

****'* ******* ******* ** **** ** not ********** *** *******. **** **** their *** ******** ******* *** **** teams, ******** *** *****, ******** ***'* (Genetec, ******, ***, ***.). **** ********* can't *** *** ** ***** *** way. ****** ** *** *** ***** and **** ***** "************ ****"...*** **** the ******* *** ** ******* ********. What **** **** ** **** *** dell *** **/** *** *** **** of *** *******. **** **** ** re-evaluate ***** ** ** ****** *** program *** ******* ***** *** ******** in **** ******** ***** *** **** others.

Agree
Disagree
Informative
Unhelpful
Funny
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