Dell Favorability Statistics 2021

By Sean Patton, Published Mar 02, 2021, 11:28am EST

Dell is one of the largest manufacturers in computing, but how do security integrators view the brand?

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Inside this note, we examine the responses from ~200 integrators, including key themes and detailed feedback.

Executive *******

**** ** ************ ******** as *********** ***** ******* / Server *************** ***********, *** ******* half ** *** ********* integrated **** ** **** in * ******** ******:

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**** ****** **** ** the *** * *** manufacturer ************ ******** ** 2021.

Moderately ******** ** **

************ *** ********** ******** in *** ** ** international *********, **** ****** negative *** ******* ********* from ******* *** **:

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Key ******

*** **** ******* ****** integrators ***** ****:

  • ***** ********
  • **** *******/*******
  • **** *** ***
  • ******* ********/******
  • *** ********

Solid ********

*** **** ****** ********** responses ***** ****'* **** products, ********* *** ** reliability *** *********:

  • "** **** **** * dell ******* ******** *** years *** ******** *** the **** **** **** to ** ********** *** reliable"
  • "**** ********, **** ******, OK *******. ** *** a *** ** **** servers *** ************."
  • "******* *** *****. *** them *** ****** ******* and ***, *** **** are ***** ******* **** 10 ***** *****"
  • "**** *** ****** *** a **** ***** ****** with ***** ************ *** servers."
  • "**** ********** ***** ***** products *** *******."
  • "*** ****** ***** ** their ********* ******* *** to ****** ****** *** a **** ****"
  • "* **** * ****/**** with ****. ** ******* their ******* **** ****"
  • "********** ********* ** *** a ************* **** *** want"
  • "**** *** **** * solid ******* *** ** for ***** *******."
  • "**** ******, ***** ***** in *** **********"
  • "******** ******* ** *** room. ***** ********"
  • "******** **** *** **** support...reliable"
  • "**** ******** *** *** most ****"
  • "**** ******** *** ****."
  • "***** *******"
  • "**** ******* *** ****."
  • "******* *******"

Support / ******* ********

****'* ******* *** ******* was *** **** **** common ********:

  • "** *** ****** ******* usually **** *** *** server ****** ** ***'* fix ** *** ***, hard ****** ******* *********, technical ******* ** ******* and **** **** ***** to *** ******* ** phone *** **** *** pretty **** ** ******** out ****** **** ** service *****."
  • "**** ** *** ** to ****** *** ******* and ************. **** ** custom ********* **** **** you **** ***** ********. Pro ******* ** *********."
  • "********* *******, ********* *******, excellent ********** *** **** interface, ********* ******* *** quality. ********** * ** to *******."
  • "***** ******* **********. **** helpful **** ********* *** right ******. ****** **** to **** **** **** a *****"
  • "** **** **** ****, HP, *** ****** *** system ******* *** **** has ** *** *** best ******* ** *** 3. ** **** ***** standardized ** **** *** VMS *******."
  • "**** *******, * ****** pricey. ***** *** **** day ** **** *******."
  • "*'** **** **** *** storage **** *******. **** service **** ***."
  • "**** ******** ************ **** excellent ******* *** ***** equipment"
  • "** *** **** *******. Great *******"
  • "***** ******* ** ********* techs"
  • "********* **** *******."
  • "***** ******** *******"
  • "***** *******"

Only *** *** / *** ***** ** ************ *********

*********** **** ***** ***** Dell *** *** *** laptops, *** *** *** NVRs/recording ********:

  • "***'* *** *** ** their ***** ********. ********* have * ********** ** home *** **** *** exception ********* ** ******** room *******."
  • "* ** *** **** a ***** ************ ************ with **** *** ***** computer *'** ***** *** last ** ***** *** been * ****"
  • "** *** **** **** direct *** **** *** workstations, *** ****."
  • "*** ** *** **** PCs *** ****"
  • "**** **** **** **** for **'*"
  • "**** ******* ** ***** Dell ********* ************ *** employee ********"
  • "**** **** ******* *** other ***********."
  • "**** * ******** **********, they're ****"
  • "**** *** ***** *******"

******* ***** ** *********** reported **** **** *** aware ** **** ********* for ***** ************:

  • "********* *****, *** *** familiar **** **** ** video ************."
  • "* ****'* **** **** sold ***** ************ *******"
  • "* ****'* **** **** they *** *** **** related ********"
  • "*****'* **** **** *** anything"
  • "****’* **** **** *** one"
  • "** **** ** *****?"

******* ******** - ** Common ******

***** **** ** ********** themes ** ****** ******** cited ** ***********:

  • "*******, ************, **** *****, and ****** **** ******* improved, ****** *** ***** processing, ******** ***** *** still *******"
  • "***** ****** ****** *** flexible ** *****, **** for *********** ** ****."
  • "**** ***** *******, *** delivery **** ***** ***********."
  • "******* ** ******** ******** haven't **** **** ************ or ******* **** ***** end."
  • "**** **** ******* ** pricing *** ***** ******* arrays. **** ** *** competitive *** ******* ****** over ~*****"
  • "* **** ******** *** their ********* ******* ***'* what ** **** ** be"
  • "**** **** * *** of ******* *** ********** but **** **** *****, they *** ****** ********** and ** ** ******* not ***** ********* ** the ********."

******** - *** / Avigilon / ******

******* **** ** ** OEM ******** ******** *** multiple ***** ************ ******, many *********** ***** ***** Dell *** *** ** their ********:

  • "** **** ******** *** 85% ** ******** ** since **** *** * OEM ** **** **** is * **** *****."
  • "*** **** ******* ** confusing, **** ****** ******* with ***/*** ** ******* that *** *** *******"
  • "** **** **** **** provided ** ********, ********* why ****** * ******* a ******* **** ******** directly ******* **?"
  • "******** **** *** ************ are **** ** ****. Superb ******* *** *******."
  • "** ** * *** with *** *** ******* dell. **** *****."
  • "**** **** **** *** NVR's *** ************, **** products"
  • "** *** **** ** our **** ******** ******* Avigilon ** ***."
  • "** *** * **** Box ********* ** ** OEM ******* ** ******"
  • "******* *** ****** ***** is *** **** ***"
  • "** ******** **** ******* thru ******"
  • "*** ******* * *** BCDVideo."

Comments (5)

** ***** *** **** time * ***** ****'*** a **** *** * VMS ****** * ****** years ***, ** ***** seemed ***** **. *** configuration ******* **** ****** IT *******. * ****** with ***** ***** ** array ***** **** **** Linux ** ******* ******* Server ** *******. ***** largest **** ******* **** about *** ** **** below **** *** ******* offerings **** ** *** general ******, *** **** often ******* ** *** near **** ******. ** you ****** ** *****, it ***** ****** ** force *** ** *** at ***** (*) ****. If *** ***** ******* for * ****** *************, they **** ****** ******** or **** ****'* **** to **** ** ******* manager **** *** ****, who ***** ** ***** equally ******** *** ****** to **** *** $*** servers **** *** ********. If *** *** ****** was * ***** ******, it **** ***** **** if *** ***** ** they ***** ******* ** Pro ** **. *** their ******* ***** **** no ****** ******* ** you **** ****** ******* 10 *** ** **.

* ***** ****** **** improved *** ******* * lot.

Agree: 2
Disagree
Informative
Unhelpful
Funny

**** *** ****** **** and **** ** ** excellent ****** *** ******* and ********. ******* **** option ** **********.

Agree
Disagree
Informative
Unhelpful
Funny
Agree
Disagree
Informative
Unhelpful
Funny

** ********** ****** ********** to **** *** *******? I ****'* ***** **** sold ****** ******** ** offered ****** ******** *******....? Or ** ****, **** through *********?

Agree
Disagree
Informative
Unhelpful
Funny

** **** **** **** servers *** ************ ***** the ***** *****. **** are ****** ***** ** our ************** ***** ***** standard **********, ******** ** our *********. ** ****** have ** *****, ** as ******* **** ****, some *** ***** ** service ***** ** *****. Our **** ******* ***** are **** *******, *** can ******** * **** service ********** ** **** determine **** *** ******/** is *** *****. *** of *** **** ******** are **** **** * 3-year **** *** ********, which *** ** ******** to * ** * years ** ** ********** cost. ***** ** ****** to **** ********, * was ** **********, *** we **** **** ***** as ****. * **** no ********** **** **** at ***.

Agree
Disagree
Informative: 1
Unhelpful
Funny
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