From a cyber security level the chipsets from China can still contain embedded systems that can be used for packet relay and transmission to China. How will US consumers and the government be convinced that all components are safe considering the complexity of these devices?
Brian - thanks for the comment. Below is the response from Pepper:
It’s a good question. Cyber security in general is evolving and nothing can ever be guaranteed, devices are no different. From our experience, general cyber security protections are lacking on most IoT devices sold into the market today. We bring best practices and additional rigor to fill the gap both through direct methods of blocking/addressing vulnerabilities (using a hardened firmware, erasing flash memory before loading, etc.) and also elevated cyber security processes and controls to proactively monitor devices and identify threats through things like: lab testing of random new production samples (silicon through network/communication), long-term monitoring of communications in a lab environment, penetration tests, etc..
In summary, your readers comment/concern is valid, unfortunately there is no single easy answer. It is a combination of processes and procedures in place to both eliminate and proactively detect or react to various threat vectors.
Avigilon has a distribution facility in Texas, which is the primary distribution point for the USA. However, much of their products are made in Canada, which is where their other North American distribution point is on the continent. So it is North American manufacturered, but not all in the USA. And their servers are Oem-ed from someone (I think it is Dell), much like many other manufacturers.