Dahua Australia "Inundated" With "False Products"

JH
Joyce Ho
Published Dec 23, 2022 13:39 PM

Dahua Australia stated it has been "inundated" with technical support requests for "false products," although there is no evidence that these products are fake or inauthentic.

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In this report, IPVM examines Dahua Australia's claims of "false products," its plans to certify authorized dealers, and similar channel distribution issues in other countries.

Support ******** *** "***** ********"

***** *************** * ****** **** *** ******* has ******** ******** ******** *** **** it ****** ** ** "***** ********" in* ******** ********* ******** ******** *, ****.

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*** **** ***** ******* "*********** ***/** non-genuine ***** ********," ******* **** ***** products *** *** ****** **** ***** standards ** ******** *******. *** **** also ****** **** ** *** ***** "many *****" ** *** *** ****** the ************ ************ ****** ***** *** not ******* **** ***** ***** ******** are.

No ******** ** "***** ********"

***** ***** ********* ****** **** ***** products *** "***********" *** "***-*******," **** found ** ** ******** **** ******** these ******** *** ****. *** ******** are ****** *********, **** *** **** in ********** **** *****'* ********* ***** policy.

**** ********** ** **** ***** ******** appearing ** *** ****** ******* * variety ** ************ ********, ********** *** unauthorized, ** * ********** ** *****'* fractured ************ ******* ****** ****** **** counterfeiting.

*****'* **** ********** **** *** ******* at **** ** * ***** ***** wherein ***** ** ****** ** **** sufficient ****** ** ****** ************ ************, but ** ** ****'* ****** **** Dahua *** ****** ** ******* ******* over *** ************ ******** ** ** effort ** ******* * ***** ***** of *********.

Grey ****** ******** *** ***** ******** *** *** "**** *****"

** * ******-** *******, * ******** asked ******* ***** *** ********* ** "fake ******* ** **** ******** *******" (i.e.. ******** ******* ***** ******* **** another *******). ***** ********* **** "**** marketed ********" *** **** ***** ******** are *** "**** *****" ***** ********* are ****** ** ************ **** ****** way.

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Authorized ****** ******* ***********

***** ********* ** ************ **"********** ******" ******* *************** **** ****** *** ************ ** Dahua's ******** ** ******** ** ***** distribution ******. *** *********** **** ** issued ******* * ** **** *** included ** *** *** *******'* ********, invoices, *** ***** ******** *********.

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Similar ************ ****** ** ***** ******

** ********** ***** **** *********** ***** in ***** ****** *** ************ ******* issues ** ****** ******* *** ***** stores ******* ***** ** ******* ********** distribution ********.

***** ********* ****** **** **** ** a "****** ***** *** **** *******." They ***** **** ***** ********* *** already "***** ******** **** ********* ***** action" ** ****** *** ********** ******* but ** "**** *** *** ***** suggestion."

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Dahua ************

**** *** **** ** ***** ** two *******'* ************ ** *********(*.*.******** ***************** **-** *******) *** **** ****** **** they **** *** ******** *** ********** regarding ***** ******** ** ********* ******** for ************ ********.

*******

***** ***** ********* *********** *** ******** with ************ *******, ***** ************ **** not ********* ******* ******* ** ******** tighter ******* ** *** ************ *******.

***** ***** ************ **** *** ************ of *****'* ********* ***** ******, *** Dahua's ******** ******* *** ****** ** maintain *** ******* ************ *****.

**** ********* ***********'* ********* ***** ************ ******* * ***** ****** **** prevents *** ******** **** ***** **** online ** ****** ************* ***** **** MSRP. **** ****** ******* ** ***** their *** ******** *** ******** **** greater ***********.

No ******** **** *****

***** *** *** ******* ** ****'* request *** ******* ** ***** *** on ******** ****** *** ************* ** the ********** ******* **** ****** ***** products *** "***** ********," ** **** as *** "***** ******" **** **** taken. ** **** **, **** **** update *** ****** ***********.

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