Convergint Sues City, City Alleges Convergint "Errors"
Convergint is suing a U.S. city for public records and claiming "bad faith" in the handling of a project, while the city contends the mega-integrator failed to maintain contract standards and did not correct errors.
In this report, we examine the project, the allegations in Convergint's complaint, the response from the city, and Convergint's further reaction.
Executive ***********
*** ******* ** ** ******** ** a ****-******* ******** ******* ********** *** the **** ** ***********, *** ******, which ***** *** ********** *** * project ** *** ****'* ************* ******* in ****. **** ***** ****** ********** by *** *****.
** *** *********,*** ********** ******* **** *** **** and ************ ******* ***** ***** ** "bad *****" ** ******** ** *** it ***** *** ** *** *******. It **** ****** *** **** *** refused ** **** **** ********* ********* under *** *****'* **** ******* ***.
*******, * *********** *** *** **** told **** **** *** ****-********** *** "failed ** ********" *** "*********** ********* even **** ****** **** ************ ********** for **********." *** *********** ***** **** the **** "*** ***** ** **** with **********" **** ******* ***** ** correct *** ******** *** "***** ** be **** ** ******* *** ******** over *** *********** ************."
*** ******* ******* ********** *** *********** may ********* ******** ******* ** *** mega-integrator's ******* ** ***** ******. ** the ******* ** ****** ** ******** appropriate ********* ** ********* ******** ** the ******** ********* ** ***** **** displeasing ******** ******* *** ****** *** on ****** ********* *** *******.
**********
********** ** ************* ****** **** ***** security ***********. *** **** **** **** 10,000 *********, ********** ** ****** ** grow *** ******* ** $** ******* per **** *** *** ******** ***** a ****** ****** ******* ***,*** ********.
*** ****** ***'* ****** ****** **** it ***** ** ******** ***********, ** one ********* *** **** ********** **** IPVM. ********,****** *******, ** ** ****** *** **** Prevention ** ******'*, **** **** **** she ***** * ***** ********** *** "fixed" ****** **** **********'* ************ ** her ****. *** ****:
- ********** **** *** $** ******* ****** Revenue
- ********** ***** ****** ******** ****** ******* CEO
- *** ******* *********** *** *** **** Larger ****, ******** ******* **** *** User
Convergint's *******
** * ****** ******* ***** ******, Convergint ** ***** *** **** ** Albuquerque *** ****** ** ****** *********, such ** ******** ********* *** ****** related ** * ******* ** ****** on ** *** ****'* ************* ******* from **** ** **** ****.
****** **** ** *** ********* **** than *** ***** **** ******* ********, Convergint******* ** *** *********** *** **** *** "****** ** respond ** ***** *******" ** * timely ******* *** *** "*********** ****** them."
*** *********, ***** ***. *, ****, in ********** ****** ***** *****, **** alleged **** *** **** *** *****, which ****** ** * ******* ********, acted ** "*** *****" *** **** directions **** **** "********** ************* *** further ************ **** *** ******* **************."
***** ***. **, ****, ********** *** been ********** ** ***** *** ** the ******* ** ********** * ***** list ** *****, *** *** **** and ***** **** *** ************ **********, according ** *** *********.
********** ******* ** ********* ****** ** contract ********* *** ****** ********** ** the ******* "***** *** ********" *** claimed *** **** "*** *** ********** provided *********** ********* ** ******* ** the [*** ****** ********** ** ****** ******* Act] ***/** *** ************ ****** ** respond ** ********" ***** *** ***.
***** **** *** ******** ** *******, the ******* ** ******* $*** ** damages *** ********* *** **** *** the **** *** ********* ****** ** comply **** *** **** ******* ***.
Albuquerque ************* *******
***********'* ******* *******, ************** ************* *******, *** **** ********** * ****** of *********** *** *** **** ******* years, ** ********* ** **** ********** ****.********* ** **** ******* *******, ********** was ***** ** ******* ** ******** security ****** ** *** *******.
*** ******* ******* **** * ******** with *** **** ** *** **** and ***** **** ** **** ****, according ** *** *********. **********'* **** included ********** *** *********** * ******** and ************* ******, * ****** ******* system, * **** ******, *** ********* IT *** ********** **************.
********** ******* ** ******** "*********** **********" on ******** **, ****. ********* ** the *********:
***** ******** ****, **********has ********* ** ***** *** *** ******* ** ********** ***** **** *****. AECOM and the city have acted ** *** ***** *** prevented Convergint from closing out the project.[Emphasis Added.]
Albuquerque's ********
**** ***** ***** **********'* **** ******* lawsuit, * *********** *** *** **** of *********** **** **** **** *** city ** "************ ** ************* ****** of ********** ** ****** ******* *** requests – **** **** **,*** **** year."
*** *********** ******* ****:
******** *** ******* **** ***** *** emails *** **** ****** ** *******. Convergint’s ******submitted ****** ** ******** for emails, texts, and other documents. The Clerk’s Office advised counsel for Convergint that the City would need additional time to process the requests. Convergint *** *********** ****** ** ****** **********. [Emphasis Added.]
******* ********** *** ******* ** *****, the *********** ****:
********** *** ***** ** ******* ** upgraded ******** ****** ** *** *********** International *******. *** ******, ***** ******** one ***** ** ****** *** ******** for *** ********* ******, **** ** installed *** ********** **** ******* *******using *** ******* *********.
*** ****’* ******** ** **** ********** hasfailed ** ******** ***** *********** *********, **** **** ****** **** ************ ********** *** **********. The City has tried to work with Convergint for several years to obtain satisfactory results and has given Convergint multiple opportunities ** **** *** ******* ** *** ****. The City hopes to be able to resolve the disputes over the outstanding deficiencies. [Emphasis Added.]
No ******** **** **********
**** ******* *** *** ******* ******* from ********** *** *** ******* ***** the **** ******* ******* *** *** city's ****** **** *** ******* ****** to **** *********** *********. ******* *** company *** *** ******* **** ********* to *** ******-** *********.
Information ********
** ******** ** *** *********, ********** made ** ***** ** **** ******* requests ** ************ **** ********* **** through ******** ****. ***** ******** ******** for "*********, ********* ****** ******* ***** and *** **** ** ***********" *** the ******* ******** ******* ** **** as "********, **************, *** ********* ********* the ****."
***** *** ***** ******* *** ****, the **** ********* ******* **** ** was "*********** ********** *** *****" *** that ** ******** **** **** ***** the **** ******* ***. ** ********, the **** **** ********** *** ******* which *** ******* **** ********** ** its *******. *** **** *****, *** city ******** ********** **** "** **** of *********."
****** ** ************** **** *** **** over *** ******** *** ******** ** exhibits.
********* ** *** *********, ********** ******** "one ********** ********" ** ***. * "with * **** ******* **** **** are ***** ******* ** *** ***** portion ** *** *******. **** *********** and ******, *******, *** **** *** not ******* *** ** *** ********* documents."
*** ******* **** ******-** ******** *** additional *********, ***** **** ****** ****** "excessively ********** *** *****," **** ******* while *** **** ****** *************, ** were **** ********* *********, ********* ** the *********.
**********
** ** ** ******* ****** *** the ******* ** ******** ********* ** pursuing **** ******* ******** *** ***** actions **** ******** ** ********** * project ** * ******'* **************.
******** ********** *** ** ******** ** public *******, *** ******** *** ******** the **** ** ****** ** "*** faith" ********* * ********* ** *** customer ************. *** ****'* ******** ** IPVM ******* ********** *** ********* ** showing **** *** *******'* **** *** not ******* *** ********.
#*, ******. * ***** * ********** to **** ******* ** **** *** are * ********** ********. *** *** welcome ** ******* **** *******, *** it's ******* ******* **** **** *** your ********.
** ***** **** **** ********, *** city, *** **** ********** **** ******** publicly. *** *** **** **** **** or ** *** ***** **'* *** relevant?
******* ********: ******'* ** *******'* *** be *********** (*** **** *** **** in **** *******) **** **** ******** is ** ***** **** **** **** that **** **** **** ****** ******* to ** *********** ***?
****** *** ******* ** /*. ** points ***** ******* ** ***** * Convergint ******** *** * **** ********* will *** ** ******** ** ************. More ***************** **** ****. * ** not ******** ** *** *** ** this ******* *** ***'* **** * dog ** **** ***** ****. ** course * **** **** * ** department **** **** *********** ********* *** you *** *** * ***** ** details ** ** ******* ******* ********* won't ** ******* ******** **** ***. Hope **** *****.
** ****** * **** **** * PR ********** **** **** *********** ********* and *** *** *** * ***** to ******* ** ** ******* ******* companies ***'* ** ******* ******** **** you
*** **** ********** * *********** ********. **** **** out ** ***** *** ** ********* your ********.
** **** ********* ********** ******* **** hundreds ** ******* ********* *** ******** of ********** ********, ** * *** tell ***, ***** ** **** **********.
** *** ******* *********, *****, ********** like ********** ***** **** ** *********.
***** *** ********* **** ** ** so ** **. *********, **** ***** on *** ******, ********* ** **********, sometimes *** *** ******, ***.
****** *** ******* ** /*.
*** **** *** ******. **** **** company *********** *** ********* ** ** disclose ** *** *********** **** ***** next ** *** "**** ***********" ******, copied ***** *** *********:
*** **** ********** * *********** ********.
***** *** *********** - *** *********** claims ** ***** '***********' ******* *** specifics ** *** ** ****** ***** to *** **** ***** ** *********.
"*** ****, ** ** ****'* ****** you" ***** ** ** ** ** a ****** ********* ***** - ******* attached ********* ** **** ** **.
*** ********* ** *** ** ****** close ** *** **** *****
*** **** ***** **** ******** ** comment ** **** ********* ***** *** specific ****** ******* ********. **** **** under ** ********** ** *********** ********* Convergint.
**** ** ****** **** ** *********** deep **** **** ******** ************* *** misunderstand **** *** ***** **** "*** faith" ** /*. ******* ***/***. ********* yuck *** **'* *********** ************ **** John ******** ********* ***** ** **** me **** ******* ***** **** (** a ****** **** ******** ***) ** wild.
************* **** *** ***** **** "*** faith" ** /*. ******* ***/***. ********* yuck *** **'* *********** ************ *** that **** ******** ********* ***** ** goad ** **** ******* ***** **** (as * ****** **** ******** ***) is ****.
**** *******'* ******* *******
********** ******* *** **** ***** ** bad *****. ** *** ********* * fact **** * ***** ******:
*** *** ******* *** ******* ******* your ********** ** *** *********?
***'** **** ** ********* ** ** IPVM, *** * ***** *** ***** be **** ********* ** ****** * calm *** ********** **** ***** *** the ********* ** *****.
*** ****'* ******** ** **** ******* highlights *** ********* ************* *** ******* *** *** ******** satisfactory ****."
*******? ** ********?
**** *****. *** ********* ***** *** to ***** **** *** ******** ***** the *******'* ****did *** ******* the ********. We will add that clarifying language.
*** ****** ***’** ****** ** ********* from **** ******* ********* ***** *** main ******** *********, ****’* ******** *** slightly ****** (** *******) *** ****** of ****; ****** **** ************** ** angsty.
********** *** ***** * ***** ** reply *** *** ******* ** ** so!
******* ***** ** * ********* ** relationship ******* *** ****** *** ********, even ***** ******* ***** *** **.
*********** ********* ****. ******* ** ** records ******** ********** ** *** **** selection. **** ******* *** *********** **** in *** *** *** ******* **** election **************. ***** **** **** ** mismanaged?
* ** ******** **** ********** *** this ** *** **** **** ** not **** *** ******* ** *******. It ***** *** ***** ***** ***** may ** *** **** ****. **** be ********* **** *****.
**** ***********, *** ** *** ** the ********** *** *** **** **** both ********* **** *** ******** ****** due ** ***** ********* ** *** time ** ************.
*** ******* ** ******** ********* ****, and ******** ** ** **** ***** that ****.
*** *********** ******* ** ***** ******** have *** ****** **** ********** ******** and ** **** ***, **’* *** final **% ** *** ******* **** gets *** ** *** *****
*** ***** ** ********** *****, *****; IPVM’s ***** **** ************* **** ****** down, *** * **** **** **** is ******* *** **** ***** ****** and ** ****** ** **** *** not **************.
********** *** * ***** ** *****, and **** ******* ** ******** **** journalistic ********, ** **** ***** **** of *** *****.
********** *** * ***** ** *****, and **** ******* ** ******** **** journalistic ********, ** **** ***** **** of *** *****.
********** *** ** **** ** ***** to **** ****** **** *** ** litigation **** **** ********** **** ******** - **** ** ** *** **** on **** **** **** *****so ** ***** **** **** ***** ** *** *****.
******* - ** * **** ***** lawyer (****** *'** ***** ******** *** accredited *** ****** ** *** ****) I ***** *** *** **** ***** to **** - ******* ***** ** no ****** *** **** ** ** so ******* *** ***** ** *** court *********** **** **** **** ******* initiated.
******* ** *** *** **** ** the ***** ******* ** **** ********* has ** ******* (***) ** ***** side **** **** *** **** ******** in *****.
******* ***** ** ** ****** *** them
*** ***** *** ***** ****, ********* comment ** ********** *** *** ****. Saying ******* ** * ******** ** its ****.
****** ******* ** * ******** ** its ****.
* ** *** ***** **** *********** that '****** *******' ****** ** ********* as *** **** ** ********** ********.
** ****, ***, ** ** ************ beneficial *** **** ** **** ******* this ******** ******* ** ***** ***********.
***** **** **** ** ******** *** a ********** ********, *** ***** ******* is * ********* ** ******, ********** of **** *******.
******. * ****** "** **** ** comment ** **** *** ** ******* litigation." ***** ** **** ******** **** every **** ***** *******.
* *****'* **** * ********** ******** in **** *****, ** *** ********* them, *** * **** ****** **** run ***** ******** ** ** (*** in *********** ), *** *** ***** governments ** **** ***** *** **** of ********!
******: *** **** ** *********** ******** ** ******** *** **** ******* *** ********** of *** **** ******* ***. *** city ******* **** *** ******* **** "lawful, ** **** *****, *** ** the ****** ******** ** ************ *********."
** **** ******** ** ******* *** case *** ****** ** ******** ************.
**** ** ********** ******* *** ***** of **** ******* *** * **** that, *** *'* **** ** *** where *** *********** **** ******* *** work **** ********** *** **. **** was ** *** ******* ************** **. what *** ********'* ************ ****. *'* assuming ** *** * ***** ******** since ********** ** ***** *** **** and *** * ********** ** *********.
***** *** *********** **** ******* *** work **** ********** *** **. **** was ** *** ******* ************** **. what *** ********'* ************ ****
***, ** *** ****** **** ** can ****** ******* **** ******* ****, we ***** ********** **** ** ****** on **** ** ********** **** *** discrepancy ******** ** *** **** ******** "errors" ** *** *** *******.
[**** ****: ********* ** * ********** employee]
******* ********* **** ** ******* **********: "In * ****** ******* ***** ******, Convergint ** ***** *** **** ** Albuquerque *** ****** ** ****** *********, such ** ******** ********* *** ****** related ** * ******* ** ****** on ** *** ****'* ************* ******* from **** ** **** ****."
******* ***** *************/********* ***'* ********* **** is **** ****** **. ************ ******* narrative ** ****:
"******** ********** *** ** ******** ** public *******, *** ******** *** ******** the **** ** ****** ** "*** faith" ********* * ********* ** *** customer ************. *** ****'* ******** ** IPVM ******* ********** *** ********* ** showing **** *** ******* *** *** provided ************ ****."
* ****** **** ** ** * professional ******** *** ** ****** ****.