Security Camera Cleaning Frequency Statistics

By: Brian Rhodes, Published on Apr 18, 2018

150+ integrators told IPVM how often they clean cameras on customer's sites and why. 

****** ** ******* ***** answers *** ***** **** feedback **** *** ******.

Cleaning **** *******

*** **** ****** ******** to '*** ***** ** you ***** *******?' ** simply '**** **** *****." Integrators *** ***** ******* when ** **** *** other ****, *** ***** they ** *** **** special ***** ** ***** cameras ****** ********:

  • "**** **** ******. ********* only **** ***** ***** year ** ****."
  • "********* **** ** ********* or ****** * *******/******* call."
  • "** ********* ** *** customer."
  • "** ********* ******* **, when ** * *********** agreement, **** *** *******."
  • "**** ** ******* * am ******* ** * service ******** ** ** this *** ** *********** something **** ***** ***** is ********"
  • "**** ** *** ******* of *** ********. **** customers ** *** **** the ***** ** *** as **** ** * service *********."
  • "**** ******* ** ***** doing ***** ******* **** onsite."
  • "** **** ***** ******** the ****** ******** **."
  • "**** *****."
  • "**** ***** ** **** easily **********, ** *****'* an ***** **** *** view, **** **'* *********."

Biannually ** *********

** ***** ** * fixed ********, *** **** common ********* ** ***** annually ** *********, ** four ***** *** ****. The ******** ** ******* citing * ******** ***** fall ******* ***** ******, with **** ******* ***** per ****: 

  • "******* ** ********* ***** a **** *** *** all ******* **** *** a ********."
  • "**** ** * *********** agreement, **** *** *******."
  • "***** * ****. ***** time ** ********. ******/****** Fall/Winter"
  • "** **** **** *****, cleaning ** **** ***** a ****. **** ********* have **** **** **** by ***** ******** *********** team."
  • "** ******** ** **** cases. ********* ** **** cases *.*. **** *************."
  • "** **** ** *** service/maintenance ** ***** ******* at ***** ******. **** every ***(*) ****** ** quarterly ** *** ********** merit **."
  • "** *** ** * rotation ***** ** *** environment. ***** ****** ** touched ** ***** **** a ****, **** *****, many * ***** *** a *** ** *****."
  • "**** ********* ** ** once * *******, ***** a **** *** ********. Some ** ** **** when **** *** ** when ** ** * service **** ** **** on * ******. "
  • "********* ** **** ********, only ** *** ****** pay *** ************ ***********."

Interval *** ** ******* ********

*** ***** *** *********** of ******** ******* ** often *** ***** ** integrator ******* **********, *** while ********* ******** *** often ******* *** *******, many *********** ****** ***** agreements *** ***** ** sell:

  • "** *** ******** ** on * *********** ******** we ** ** *********. If ***, ** ** it ******** *** ******** asks ** ** ***** out ** ******* ********** work."
  • "**** ******* ** *** maintenance ******* ** *****, if ***. ******* ** recommend ***** * **** but *** *** ******* take *** * ********."
  • "******* ** ** **** a ******* *********** ********* or ***. ** ** do, *** **** **’** onsite ** *** *** schedule ********** *********."
  • "**** ********* ** **** scheduled *********** ********* ***** 3 ** * ******. But * ***** ********** of ********* ** *********** contracts"
  • "*-* * **** **** maintenance ******** ****. ******** is ********* *** **** customers ***'* ****** **."
  • "** ***** ** *** customer ***** * ************ maintenance ********* *** ** to ** **. ** propose ***** ******* **** all ******** *** ******* why ********* ***** **** it, *** **** ***'* choose **."
  • "* - * *******. depending ** *********** *** preventative *********** **********"
  • "********, ** **** *** willing ** *** *** it. ***: *** * balance ******* ****** *** customer *** **** ********** service *** *** ********** that ** *** **** trying ** **** ***** money."

Environment *** ******

**** *********** ***** *** local *********** **** ******* are **** ***** ******* the ******** ********.  ********** near ******, ***** **** spray ***** ****** ***** and ******* *******, **** frequent ******** *** ** needed:

  • "********* ** ***** ********* to ******** *** ****** be ******** **** *** dirty! ** *** ** the ******** ***** ** salt ***** *** ********* are ********** *** ******* here ** **** ********** of *********!"
  • "***** ***** * ******. In ** ****, ***** is * *** ** road **** **** ** the ****** ***** ****** makes * **** ** the ******* *******. ** the ******, *** ****** webs **** * **** mess **** **** ***** to ** *******."
  • "***** ******, ****** ***** front ** **** ** do ** **** ** twice * *****"
  • "******** *** ** *** be ***** **** *** specific ***** *** *** customers. ** **** ** our ***** *** ******* is ***."
  • "** **** ******* ***** to *** ***** ***** tiny **** / **** particles ******** ***** ** the ****** ****** ******* a *********** ******."
  • "** *** **** *** standard ****** *** ******* cameras. *** *** **** for ******* ******* ***** to *****, **** ***** or ******* ****."

Cleaning *** **** *****?

*************, **** ********* ** the **** ** ******** cameras *** *****, ****** damage *** ********* ** the **** ** **** windows **** ********* ** possible:

  • "** *** **** ********. Every **** ** *********, every ********* ** ****** view ** *********. *** much "********" ************ ******* the **** ******."
  • "**** ******** ** ********. I ** ********* **** frequent ******** ** *** camera *** ***** **** scratches ** *** ******* covers ***** **** ****** glare ****** **** ****."
  • "** ** *** ******** per **** ****** ******* doing ** **** ***** can ******* ** ***** bad, *** ******* ******* dirt **** *****."

Cleaning *******

** ***** ** ******* tools ** ******** **** to ***** ******* *** keep **** *****, ******** mentioned **** ******** ***** and ***** **** ********: ****** ******** **** - Domewizard *** *** *** ************, ***** ******* treated ***** **** ********* ****** ** ***** Rain ************ ******** *** ******* ** **** manufacturers.

*** **** ***** ***** video **** ******* '***** shedding' ******, ***'***** ***' ******* ** board **** *** ****** PTZs:

******* **** ***** **** if ******** ** *** dry ** *** ****** dome *** *** ***, there ****** ** * benefit ** ******* *** dome ******* ** *** attracting ******** ***** ** dirt.

 

Comments (5)

I use my cleanings as an opportunity to evaulute the state of the camera and its mounts.  As well as refreshing of the labels.

 

This would be a good source of information that can be presented to the customer as cause for possible upgrade/replacement of the units.

Is there camera cleaning drone?

Is there camera cleaning drone?

It sounds funny but would not be surprised if there were in 1 to 3 years from now.

Exterior cameras specifically, typically require lift equipment which, whether owned or rented, is billed to the customer.  We bill a slightly higher rate for the bucket trucks due to the increase in liability insurance costs for those pieces. Based on those costs alone, many customers have a difficult time with the value proposition. But we will always execute more than one maintenance task at a location if we are already there working on that unit.  On site-wide cleaning, we recommend they have their Maintenance Dept do it,  and offer a service contract should they decide to have us do it.

Camera Cleaning Drone, ISC West Best in Show 2024

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