Axis Commits To Long-Term Firmware Support

By: Brian Karas, Published on Nov 15, 2017

With the rise of cyber security awareness, and a general increase in hardware reliability, "software warranties" may prove more valuable than hardware warranties. Axis is rolling out a long term support plan for device firmware, with plans to support devices for up to 10 years with patches related to device security and stability.

We spoke with Axis on the details of their LTS (long term support) firmware strategy and provide our analysis in this note.

**** *** **** ** cyber ******** *********, *** a ******* ******** ** hardware ***********, "******** **********" may ***** **** ******** than ******** **********. **** is ******* *** * long **** ******* **** for ****** ********, **** plans ** ******* ******* for ** ** ** years **** ******* ******* to ****** ******** *** stability.

** ***** **** **** on *** ******* ** their *** (**** **** support) ******** ******** *** provide *** ******** ** this ****.

[***************]

Historical ******

****' ********** ************* ********* **** *********, ******* that ******* ***** ** provided "** **** ** the ******* ** ***** supported ** ****".

***** **** ********* ********* products *** ******* ***** after ******* *******, ********* could *** ****** ********** specific ******* *********. *** new ****** ***** ********* better ********* ** ***** able ** *** ******** updates *** * ********* period ** ****.

LTS ********

********* ** ****, *** firmware **** **** * states, ******* ** *** age ** *** *******:

  • ***** ***** - ****** for * ***** ***** initial ******* ******* ** software ***** **** (*** currently ******** ********): ********* improvements ** ******** *** security, *********, *** **********. During **** ***** ******** may ******* ****** **** are *** ***** *******, but ***** ************* ** address ********* ********** ****** they *** *********.
  • ****** ***** - **** years *-* ***** *******: reactive ************ (*.*., ** response ** *** ****** reported ** ********** ** Axis ** ******) ** security, *********, *** **********. During **** ***** ******** would ********* ******* ****** that *** ***** ********, or ***** ** ****** potential ********.
  • ***** ***** - **** years *-** ***** *******: sustaining *******. ****** **** phase ******* ***** ********* only ******* ***** ******** that ******* ******** ***** to *******.

** *****, ********* *** expect **** ** ******** improve ********/********* ******* ************* for *** ***** *** years ***** ******* ******* release, *** **** ****** to ******** ***********, ***** software ************ ***** ** done **** ** ******** to ****** **********.

**** ****** "*** ******** is ** ******** * LTS ******* *** ** years."

6.50 ***** *** *****

*** ******* ******* **** firmware ******* *.**. *** current ******** **** *** on *.** (** *****), customers *** ****** *** 10 **** *********** **** outlined ***** *** ***** devices. ** ******** *** not ********/********** **** ******* 6.50 (** *****), ** official *** ******* ** planned, ****** **** *** still **** ********/********* ******* to *** ***** ******** if **** **** ** practical.

No ****** *** ***

***** **** *** ** a ****** *** *** firmware, ** **** ** part ** *** ******** purchase *****.

LTS ******* ****

***** *********** *** **** term ******** ******* **** been ****** ** *** IT ******** *** ************** devices **** ******* *** switches, **** *** **** common ** *** ************ industry. ****' ******* ** specific *** *********** ** the ***** *** ** are ***** ** ***** camera *************.

Models ********

******* ****** ***** *** still ********* ****** ************ and ***** **** ****** part ** *** *** firmware *******. ***** ****** that *** ** ****** receiving ****** ******** *********** may ***** ******* ******** updates *** ********/*********, ******* Axis *** **** ** specific ***********.

Helps ********** *****

****** ********* ***** **** assurance **** ******** **** purchase ***** **** ***** be ******** ********* ******* years ** *** ******. Hardware ********** ***** ********** failures, *** ** *** address ******** ******* ******, such ** ***** ******** vulnerabilities, **** *** ** discovered **** ****. ******* that **** *** **** likely ** *** ** with * ***** ********* base ** ******** ** insecure ******** ****** ****** to ** *********** ** enterprises.

Justifies *******

**** ******** *** *** this *** ******** ********** as * *** ** help ******* *** **** differences ******* **** ******* and *****-****** ******. **** program ** **** ***** the ******* *********** ********** efforts **** ** **** its ********, *** *** those ******** *** **** more **** ******* ***** without ******* ***********.

Benefits ** ***********

*** *** ******* ***** assure *********** **** **** will *** **** ** in * ******** ***** they **** **** ********* product **** ** ***** revealed ** **** * security *************, *** **** their ************ **** *** support ****/*** *******. ** an *******, **** ******** during ******** ******** *****, **** *********** ********* difficulties ** ******* ******** for **** ***** *****.

*********** *** **** *** this ******* ** * spec-item, ******* ** ****** competitive ****** ** ****** designs **** **** ** out *** ****.

Software ** *** *** ********

********-***** ************* *** ******* stands ** ***** ******** enhancements ** * ************** among *************. *** ************ industry *** ******* ***** it *** ******* ******** designs **** **** ** exceed **** ******** ***** (e.g., **** *******, ***** cameras, ***-***** ***********, **-***** analytics, ****-*******, ***.), *** the ***** ****** **** continued ** ****, ****** to ****-**-***-****** ******. ***** these ******** ******* *** have * ******** *********, manufacturers **** ********* *** led **** ********-******** ********* as ******** ******** (******* outside ** **** *********, which ** ***** **** niche). ****' ***** ** device ******** **** ***** LTS ******* *** ***** perceptions ** **** ************** various ********, ******* ** price *****.

Comments (6)

**** *******... ******!

*** **** ****!

******* *****. * *** * ** ***** ** **** ********.

Software ** *** *** ********

************* ****.

********** ****.

******

***** * ***** ******* based ** **** ********** feedback **** ****:

6.50 ***** *** *****

*** ******* ******* **** firmware ******* *.**. *** current ******** **** *** on *.** (** *****), customers *** ****** *** 10 **** *********** **** outlined ***** *** ***** devices. ** ******** *** not ********/********** **** ******* 6.50 (** *****), ** official *** ******* ** planned, ****** **** *** still **** ********/********* ********* *** ***** ******** if **** **** ** practical.

**** *** ************* ***********, ******** ********** ****** ** *** ***** respect ** ******** **********: ******** ********** **** * *** **** exposure *** ******** ********** **** **** * *** ***** (** even ***** *****) ********.

**** ****** ** ******** when ****** * $*** or $** ******, *** them ** ******** ****** bugs *** ******** *****. If *** **** ** the ******** ******** **** are ****** ******** **** the ******* *** ***** have *******.

** **** ********** * memory **** ** *****-*** models ***** *** ****** goes ****/****** *** **** eventually **** *** *** and **** ** ************ (they **** ***** **). We ****** **** ** continue *** *** *****.

**'* * ***** *********/***** release *** ***** *** them ** *****.

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